Itunes has encountered a problem & needs to close - HELP!

Hi lovely people. Please help me. My iTunes just won't work. It won't open & when I click it the following appears:
*iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.*
Data contained in the error report is:
*AppName: itunes.exe AppVer: 9.0.2.25 ModName: unknown*
*ModVer: 0.0.0.0 Offset: b984065e*
Please help because I have had my new Lostprophets CD for a week & I NEED to listen to it! I have 3 accounts on my pc & all are having the same issue. Also, Quicktime displays the same error. Please help, I'll be eternally grateful x

Ta, Amanda!
When you get back to the PC, if the QuickTime problem is a BEX and the QuickTime control panel error message is:
An exception occured while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL "C:\WINDOWS\system32\QuickTime.cpl",QuckTime"
... (the key here is that the message shows that the QuickTime.cpl is down in the \system32\ folder), then try proceeding as per my instructions to zach in the following post:
http://discussions.apple.com/thread.jspa?messageID=10932033&#10932033
(If the QuickTime control panel error message says something different, post back to let us know what it says.)

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