Itunes has stopped working APPCRASH

hello guys !!A few days ago When I click on iTunes on my laptop(HP Pavilion dv6625us Entertainment Notebook PC) Appears a window saying itunes has stopped working APPCRASH . I uninistall y install iTunes again the last version and do not solve the problem.Never had this problem with my itunes.how resolve this problem ?Can't use my itunes.
When I click view detail appear this information below
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 8.0.2.20
Application Timestamp: 4925c4fe
Fault Module Name: iTunes.exe
Fault Module Version: 8.0.2.20
Fault Module Timestamp: 4925c4fe
Exception Code: c0000005
Exception Offset: 00092cfc
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
Message was edited by: zitro_pr

You need to check to see if your QUicktime works because iTunes will not work if Quicktime does not.
If Quicktime works normally, use this troubleshooting article:
http://support.apple.com/kb/TS1717
If QUicktime does not work:
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them, they are bad news for QUicktime.
Then download the version of Quickime without iTunes:
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK.

Similar Messages

ITunes has stopped working "APPCRASH" - PLEASE HELP!

I recently updated iTunes on my Windows7 Tashiba Satellite laptop. Since then, iTunes keeps CRASHING. Can someone please help me fix it? The error message is:
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    iTunes.exe
Application Version:    11.1.1.11
Application Timestamp:    524a8521
Fault Module Name:    KERNELBASE.dll
Fault Module Version:    6.1.7601.18229
Fault Module Timestamp:    51fb10c6
Exception Code:    80000003
Exception Offset:    0003491e
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    3081
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

Hi, NaomiFromVIC.
Thank you for the question. Try the steps in the article below as they may help you resolve the issue that you are experiencing with iTunes becoming unresponsive or unexpectedly closing.
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H.

Can't download iTunes to new PC lap top. "Itunes has stopped working, event name APPCRASH"

Hi
On hols my lap top died and I replaced it while away - so Lap top is Fijian, but my Apple I Tunes account is British - in case that's relevant.
Trying to download iTunes to the lap top, (windows 7) but I get the same error each time. I have tried uninstalling and reinstalling the software several times.
Error message says "iTunes has stopped working" and the details says the following...
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.6.1.7
Application Timestamp: 4f71aced
Fault Module Name: QuickTime.qts
Fault Module Version: 6.0.0.71
Fault Module Timestamp: 3d2d0310
Exception Code: c0000005
Exception Offset: 0013afd8
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 87ab
Additional Information 2: 87abfdde4e44868a2d32f6948e899598
Additional Information 3: c382
Additional Information 4: c382d1e4d72a2899b9052b0e96ec9563
Really appreciate any advice, as I NEED to download thepetebox and the new Spiritualized albums for my beach time !!
Thanks

Fault Module Name: QuickTime.qts
Fault Module Version: 6.0.0.71
Taken at face value, that's an exceptionally old version number for that QuickTime component.
Do you have the QuickTime Player installed on your system at the moment? If so, is that also currently failing to launch (with or without an error message)?

I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name='APPCRASH'. The Fault Module Name=iTunes.dll. The fault module version=11.1.5.5. Anyone has a solution?

I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name is 'APPCRASH'. The Fault Module Name is iTunes.dll. The fault module version is 11.1.5.5. Does anyone has a solution?

Hello, philos188.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H.

I am trying to open my itunes and it says itunes has stopped working, problem event says APPCRASH???

ITUNES OPENS AND THEN ERROR MESSAGE COMES UP SAYING ITUNES HAS STOPPED WORKING AND THE PREBLEM EVENT NAME SAYS APPCRASH WITH A LOAD OF OTHR INFO
UPDATED QUICKTIME BUT ITS STILL THE SAME, CANT UPGRADE ANY NEW VERSIONS AS IT WONT LET ME GET THAT FAR
ANY ADVICE??

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

TS3297 Every time I go to the itunes store, i get a message saying Itunes has stopped working and must close Problem Event Name: APPCRASH

Every time I go to the itunes store, I get the pop up "Itunes has stopped working and must close"
Under Details are : Problem Event Name: APPCRASH

Hello, Hal R.
Thank you for the question. Try the steps in the article below as they may help with the issue that you are experiencing with iTunes becoming unresponsive or unexpectedly closing.
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H.

HT1689 I can reach the iTunes Store from my iPod Touch, but it will not open on my PC running Windows 7. Message shows that iTunes has stopped working. This happens every time. I have updated iTunes Software. Will not solve the problem. What is wrong

I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
          iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
          "Check online for a solution and close the program"
          "Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
     Here are some of the Problem Details:
     "Problem signature: APPCRASH
     Application Name:     iTunes.exe
     Application Version: 11.0.1.12
     Application Timestamp: 50c8fc7e"

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

ITunes Has Stopped Working (10.3.1)?

So before I downloaded the new iTunes, it kept saying "iTunes has stopped working." when I tried to open it.
After multiple tries, I finally resorted to uninstalling it, and installing the new version.
Still, it says "iTunes has stopped working." I tryed the repair option in the Control Pannel for both iTunes and QuickTime. QuickTime opened up just fine, and works as it should. Again, I opend iTunes, but checked the details, and this is what it's saying -
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    iTunes.exe
Application Version:    10.4.1.10
Application Timestamp:    4e4e1904
Fault Module Name:    ntdll.dll
Fault Module Version:    6.1.7600.16695
Fault Module Timestamp:    4cc7ab44
Exception Code:    c0000005
Exception Offset:    00055bf5
OS Version:    6.1.7600.2.0.0.768.11
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
From other posts, you usually could fix it from reading the Fault Module Name and repairing the name of whatever it was, but I have no idea what to do with this.
To play it on the safe side, I am doing a virus scan, but I have'nt downloaded any thing that would carry anything harmful lately.

Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.7
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and sh...

Itunes has Stopped working error. i keep getting this error iv rebooted reinstalled it was working fine till i lost power and turned my computer back on. now nothing i do seems to fix it im running windows 7 64 bit. this is the problem details box thing

This is the problem details that come up with the box that says itunes has stopped working windows will close program..etc
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.1.10
Application Timestamp: 4e4e1904
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16850
Fault Module Timestamp: 4e211485
Exception Code: 80000003
Exception Offset: 0001280c
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:

I had the same problem. I'm using 64bit Windows7. This solution only partially worked for me. I still couldn't connect to the iTunes store.
The following solution worked for me:
COPY    QTMovieWin.dll
FROM    c:\program files (x86)\common files\apple\apple application support\
INTO     c:\program files (x86)/iTunes

I recently updated my iTunes to version 10.3.1.55 and when i launch the program it says 'iTunes has stopped working' then another window pop up saying me to close program.HELP!!! ME PLEASE!!

ok i installed new iTunes version 10.3.1.55 and when i launch itunes it says 'iTunes has stopped working' i get to my problem history this is whay i found
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          10.3.1.55
Application Timestamp:          4deec351
Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.7
Fault Module Timestamp:          4ddeb575
Exception Code:          c0000005
Exception Offset:          00250000
OS Version:          6.0.6002.2.2.0.768.3
Locale ID:          1033
Additional Information 1:          fd00
Additional Information 2:          ea6f5fe8924aaa756324d57f87834160
Additional Information 3:          fd00
Additional Information 4:          ea6f5fe8924aaa756324d57f87834160
PLEASE HELP ME!!!!

Fault Module Name:          MediaToolbox.dll
Fault Module Version:          1.0.694.7
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and sh...

Itunes Has Stopped Working, Program closes

I have recently just updated my Itunes and it has stopped working. This happened in a previous updated version, but after a reinstall i was able to get it to work. This time it did not work, and I can't seem to find a way to get the program to work now.
The error looks like this...
I open itunes from shortcut on desktop or exe file from program file
I see itunes is opened up, i can see my playlists/songs everything
Before i get a chance to do anything windows pops up with a window and says
"Itunes has stopped working...windows is checking for a solution to the problem...A problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available.
I can only click on the "close program" button.
I have tried a reinstall twice now, and am lost for ideas on how to fix this. I'm not amazing at troubleshooting problems, so I've posted the error that shows up in my event log. Any help would be appreciated so i can continue to use the itunes store, and update my iphone.
Dell Vostro 1510
Windows Vista Home Basic 32-bit
Service Pack 2
Version=1
EventType=APPCRASH
EventTime=129022629143916684
ReportType=2
Consent=1
UploadTime=129022629169746684
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=9.0.2.25
Sig[2].Name=Application Timestamp
Sig[2].Value=4ae90227
Sig[3].Name=Fault Module Name
Sig[3].Value=QuickTimeH264.qtx
Sig[4].Name=Fault Module Version
Sig[4].Value=7.64.17.73
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4aa21f41
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000587a4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.0.6002.2.2.0.768.2
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=fd00
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=ea6f5fe8924aaa756324d57f87834160
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=fd00
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=ea6f5fe8924aaa756324d57f87834160
UI[2]=C:\Program Files\iTunes\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=iTunes
AppPath=C:\Program Files\iTunes\iTunes.exe

Good job posting the event log entry, Charlie.
Sig[3].Name=Fault Module Name
Sig[3].Value=QuickTimeH264.qtx
Okay, taken at face value this is suggesting there's a problem with your QuickTime (which makes sense in context, because iTunes requires a properly functioning QuickTime in order to run).
So, let's first try swapping out your existing QuickTime.
Head into your "Uninstall a program" control panel. Uninstall QuickTime.
Next, we'll clear away any leftover QuickTime program files or folders.
Restart your computer.
After the computer restarts, open Local Disk (C:) located in Computer or whichever hard disk your programs are installed on.
Open the Program Files folder.
Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on. Open the Windows folder. Open the System32 folder.
Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
Right-click the Recycle Bin and choose Empty Recycle Bin.
Restart the PC and download and save a copy of the QuickTime standalone installer to your hard drive (get the one that doesn't mention iTunes):
http://www.apple.com/quicktime/download/
Install QuickTime by doubleclicking the QuickTimeInstaller.exe file.
Restart again, and try launching iTunes again. Does it launch without the error this time?

"Itunes has stopped working" in Windows Vista 64bit

I am at my wits end! My I tunes will usually load but if it opens in my library and I try to access the Itunes store it always crashes with the "Itunes Has Stopped Working" error message. "Windows is checking for a solution" follows but nothing is ever found.
I've tried completely removing Itunes and reinstalling. I've tried updating all drivers including the one for my ATI video card. I've scanned for viruses and maleware. I even downgraded from Itunes 10 to Itunes 9 which seemed to work for about a day.
I've also done the sfc /scannow which showed some file issues but none that looked to be a problem. One thing....my Gateway PC came preloaded with Windows Vista and I do not have an installation disk.
When I check the details on the crash this is the info that I get:
I've tried just about everything I could find I still keep having this problem. Usually Itunes will start but if I click on a song in my library or try to go to the Itunes store it will crash. Here is the info I get about the crash:
Problem signature
Problem Event Name:    APPCRASH
Application Name:    iTunes.exe
Application Version:    10.2.1.1
Application Timestamp:    4d756476
Fault Module Name:    ntdll.dll
Fault Module Version:    6.0.6002.18327
Fault Module Timestamp:    4cb7341c
Exception Code:    c0000005
Exception Offset:    00030226
OS Version:    6.0.6002.2.2.0.768.3
Locale ID:    1033
Additional Information 1:    fd00
Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
Additional Information 3:    fd00
Additional Information 4:    ea6f5fe8924aaa756324d57f87834160
Does anybody have any ideas or hints? Would upgrading to Windows 7 potentially fix this problem?
HELP!!!!!

If we're talking about the (third-party, not-produced-by-AMD) ATI Tray Tools utility, the drivers for the utility are a bit scruffy. They've caused some trouble for the QuickTime Player since before the itunes versions 10.x came out, but after a while the issues started to ramify through to iTunes as well as QuickTime. The precise nature of the symptoms seems to depend on which combination of iTunes/QuickTime versions and ATI Tray Tool versions you've got, too.
On a 64-bit system, it's probably worth trying first adding iTunes.exe to the Auto 2d/3d and osd exception list. But just recently someone got past this sort of thing by disabling "Show FPS" on a 32-bit system:
Re: "iTunes has stopped working"

ITunes has stopped working - iTunes 12.1

I just updated iTunes 12 to 12.1 on two Windows 7 x64 systems. On both systems, iTunes fails to run now although 12.0 ran perfectly.
Upon clicking on the iTunes program icon, I get a dialog:
          Runtime Error!
          Program: C:\Program Files\iTunes\iTunes.exe
          This application has requested the Runtime to terminate it in an unusual way.
          Please contact the application's support team for more information.
This is followed by a second Windows crash dialog on my first system:
          iTunes has stopped working
          Problem Signature:
                Problem Event Name:                APPCRASH
               Application Name:                       iTunes.exe
               Application Version:                    12.1.0.71
               Application Timestamp:              54c76235
               Fault Module Name:                    KERNELBASE.dll
               Fault Module Version:                 6.1.7601.18409
               Fault Module Timestamp:            5315a05a
               Exception Code:                          c000041d
               Exception Offset:                         000000000000940d
               OS Version:                                 6.1.7601.2.1.0.256.48
               Locale ID:                                   1033
               Additional Information 1:             b956
               Additional Information 2:             b956b0c787c12b5653b9ee496e31c42e
               Additional Information 3:             2fe2
               Additional Information 4:             2fe2087e98073ca074b5d037e75ccb2c
On my second system, there is a slightly different failure:
          iTunes has stopped working
          Problem Signature:
                Problem Event Name:                APPCRASH
               Application Name:                       iTunes.exe
               Application Version:                    12.1.0.71
               Application Timestamp:              54c76235
               Fault Module Name:                   btmmhook.dll
               Fault Module Version:                6.3.0.6300
               Fault Module Timestamp:          4c5239cd
               Exception Code:                         40000015
               Exception Offset:                        000000000001a3ee
               OS Version:                                6.1.7601.2.1.0.256.48
               Locale ID:                                   1033
               Additional Information 1:             87cb
               Additional Information 2:             87cb48742dd7844ff1df33721f990ecd
               Additional Information 3:             9d5c
               Additional Information 4:             9d5c064844e6d8e27291889a991b03f2
None of these failures ever occurred previously with my configurations (including 12.0) with iTunes. And no, the video compatibility version (64-bit installer with 32-bit payload) doesn't fix these problems either. And I cannot find any copy of the 12.0 version to revert to!!!
Clearly this update wasn't sufficiently tested before being released. Help!!!!
          - Dov

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2

"iTunes has stopped working" blue Vista error screen.

have had iTunes for years, recently tried to open it and was told that iTunes has stopped working despite not having been open.
i've tried:
searching online for a problem,
sending the info to windows,
uninstalling and then reinstalling it,
"repairing" iTunes via the add/remove program box in the control panel,
opening a mp3 file into iTunes from window's explorer,
clicking shift while opening iTunes,
installing iTunes onto a USB stick and then opening that one,
and every time it simply says "iTunes has stopped working".
this is the problem details if anyone can decifer a way to fix it from these:
" Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 8.0.2.20
Application Timestamp: 4925c4fe
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 48ba2f35
Exception Code: c0000005
Exception Offset: 75211040
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 2057
Additional Information 1: ccee
Additional Information 2: ed2e373106b19650228e783b04e6d843
Additional Information 3: 30df
Additional Information 4: 224df50555dbbe8da9f0a6bc044007cd
any ideas.
please.
Message was edited by: edwardsego

right sorted, for some reason quicktime hadn't been properly unpacked. searched for it on the start menu search bar and it configured itself and can not open iTunes again.

"itunes has stopped working" when closing itunes Windows Vista

Since November 2007, when I close itunes, I get Windows Vista error "itunes has stopped working" This got worse when it corrupted the itunes library itl file. I deinstalled QT and itunes version 7.5, and went back to version 7.4.3.1 - but the problem persists.
I believe this problem started with the install of version 7.5
Below is the crash information from Vista:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 7.4.3.1
Application Timestamp: 46f9e539
Fault Module Name: StackHash_0afa
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000374
Exception Offset: 000af1c9
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: 0afa
Additional Information 2: 2684fb59c11da8d751eea2c524906956
Additional Information 3: 7e99
Additional Information 4: 6fb64e982f7c00dccfe5a07cd555cadb

I am running Windows 8.1 and iTunes 11.1.3.8. I found a simple solution by browsing through the support communities. Here it is: Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support to: C:\Program Files (x86)\iTunes
This worked for me. Good luck.

Itunes has stopped working APPCRASH

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