Itunes Installation Damaged Error Windows 7
For weeks Itunes has been begging me to update my software to the new software which i didn't do until yesterday. As i did, all my music except music i bought off of itunes was gone, just gone. my playlists were all gone and the layout of the itunes was completly different. Then when i start up Itunes it gives me (The image above)
The file "ITunes Library.Itl" does not appear to be a valid itunes library file. ITunes has attempted to recover your iTunes Library and renamed this file to "Itunes library (Damaged).itl"
I tried for myself to figure what's wrong and so i unistalled the Itunes software and then reinstalled it. i still got the same message. I then called an Apple advisor for almost an hour and a half and we did the same thing i did and obviously i got the samething and then the call was hung up. Which really left me ****** off. I then waited to see if the advisor would call me back but didn't and so i called Apple again and talked with a different advisor. We spent another hour and half. We did the same thing again as the other advisor did, (at this point i'm just frustrated and ready to give up) reinstalled the new version of Itunes and i still got the same thing. I asked if i could go the previous version of itunes and he said yes. So i uninstalled the new version and put back the old version. From there, we stopped talking and hung up. I was waiting for the download to be done for the old itunes (10.7) and i got an error. Apparently the file was broken. And here i was just ready to go insane. I deleted that, and installed a different Itunes 10.7 and it downloaded and worked but i still get the same thing popping up (the image above).
I can't download any new music onto my itunes and i can't find my old playlists, nothing.
I'm very ******.
CAN ANYONE HELP?
For weeks Itunes has been begging me to update my software to the new software which i didn't do until yesterday. As i did, all my music except music i bought off of itunes was gone, just gone. my playlists were all gone and the layout of the itunes was completly different. Then when i start up Itunes it gives me (The image above)
The file "ITunes Library.Itl" does not appear to be a valid itunes library file. ITunes has attempted to recover your iTunes Library and renamed this file to "Itunes library (Damaged).itl"
I tried for myself to figure what's wrong and so i unistalled the Itunes software and then reinstalled it. i still got the same message. I then called an Apple advisor for almost an hour and a half and we did the same thing i did and obviously i got the samething and then the call was hung up. Which really left me ****** off. I then waited to see if the advisor would call me back but didn't and so i called Apple again and talked with a different advisor. We spent another hour and half. We did the same thing again as the other advisor did, (at this point i'm just frustrated and ready to give up) reinstalled the new version of Itunes and i still got the same thing. I asked if i could go the previous version of itunes and he said yes. So i uninstalled the new version and put back the old version. From there, we stopped talking and hung up. I was waiting for the download to be done for the old itunes (10.7) and i got an error. Apparently the file was broken. And here i was just ready to go insane. I deleted that, and installed a different Itunes 10.7 and it downloaded and worked but i still get the same thing popping up (the image above).
I can't download any new music onto my itunes and i can't find my old playlists, nothing.
I'm very ******.
CAN ANYONE HELP?
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