Itunes installation pckg error with Windows Vista

I keep trying to install itunes onto my new computer and keep getting this message, "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows installer package." Anybody else get irritating message? I WANT MY ITUNES! HELP!

Are you logged on as the adminsitrator? Also you could try right clicking on the installer and choosing run as administrator.
If that doesn't help, I wonder if this is a Visual basic script problem, see this Apple article:
http://docs.info.apple.com/article.html?artnum=304405

Similar Messages

TS1717 Trying to download iTunes onto PC installed with windows vista. Download keeps getting to 99% with 1 second remaining and then freezes / does nothing? Any help appreciated.

Trying to download itunes onto PC installed with windows vista. Download keeps getting to 99% with 1 second remaining and then freezes / does nothing? Any help appreciated.

I solved the problem! The updates orignally were downloaded to the C: drive of the server. I've since moved them to the E: drive and for some reason the Content folder in IIS didn't change the file path to the new WSUScontent folder.
The root cause for this was failing to use the UTILITY designed for this very purpose.
I edited the virtual directory settings in IIS and was able to put the correct path in.
You still need to use the UTILITY.. to fix all the other stuff you're still missing.
In the %ProgramFiles%\Update Services\Tools folder...
WSUSUTIL MOVECONTENT E:\WSUS E:\WSUS\MoveContent.LOG -SKIPCOPY
This problem was caused by moving the WSUS updates to a different local drive.
No. This problem was caused by IMPROPERLY moving the WSUS updates to a different local drive.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

ITunes does not work with Windows VISTA

If you are planning on installing Windows VISTA than do not expect your iTunes to work. It will mark all our downloads as being unauthorized to play on the Windows VISTA computer. If you try to download some new songs you will get an error. I am working with version 7.0.2 - the newest version at this time. So, beware - do not expect iTunes to work with Windows VISTA.

If you are planning on installing Windows VISTA than
do not expect your iTunes to work. It will mark all
our downloads as being unauthorized to play on the
Windows VISTA computer. If you try to download some
new songs you will get an error. I am working with
version 7.0.2 - the newest version at this time.
So, beware - do not expect iTunes to work with
Windows VISTA.
Have you had any luck with Vista and iTunes? I have the exact same problem you had. Any info would be greatly appreciated! [email protected]
Dell Other OS Microsoft Vista

I am unable to reinstall iTunes on my pc with Windows Vista

I am trying to reinstall iTunes on my Mom's desktop which has Windows Vista. Towards the end of the install a window pops up that states "The feature you are trying to use is on a network resource that is unavailable." This window also pops up when I try to uninstall a older itunes program/folder and quicktime program/ folder.
Thanks in advance for the help.....

"The feature you are trying to use is on a network resource that is unavailable." This window also pops up when I try to uninstall a older itunes program/folder and quicktime program/ folder.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can't Install iTunes on my laptop with Windows Vista...PLEASE HELP

I've received error messages every time I try to download iTunes. I've tried the troubleshooting steps on Apple's website but no luck.

Good lord ... a bit of an alphanumeric soup there ...
It's not clear initially which is the fundamental error here. But based on the fact that the 8007371b can be fixed by the System Update Readiness Tool, we might try a manual install of that first. There's information on how to do that in the *Information for Advanced Users* section of the following document.
[Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2|http://support.microsoft.com/kb/947821]
Installing the tool will run the tool.
After the installation of the tool, restart the PC. Then go back to Windows Update, and attempt to stock up again on Windows Updates. Do they download and install correctly? If so, because you might be a reasonable way behind on updates, keep going back to Windows update until it stops offering you new updates.
Once you're stocked up again, restart the PC again, and try another iTunes install. Does it go through properly this time?

Tips for blue screen (BSOD) errors with Windows Vista and Intel Turbo Memory on T61/T61p

Important note: The symptoms and solutions described below address only a small subset of the possible causes for blue screen errors, aka BSOD. This information can help address blue screen errors specifically related to Turbo Memory, but may not solve errors related to other issues. Please read through the instructions completely, make sure they apply to your system, and after attempting the solutions please post back with your feedback for the community.
Some users may experience random blue screen errors with ThinkPad
systems running Windows Vista with Intel Turbo Memory hardware. These
blue screens may occur during normal usage on the system or they may
occur when booting into Windows Vista. Blue screens related to the
Intel Turbo Memory hardware may reference a stop code of 8086 with
memory address locations of {0, 0, 0, 0}.
There are two main steps that you can take to help resolve blue screen issues related to Intel Turbo Memory.
Step 1: Update Intel Turbo Memory Driver
If the driver version is before version 1.0.1.1004-7.0.3.1001, please
update to this version.
To determine what version of the Intel Turbo Memory driver is installed:
1.    Click Start, then click Control Panel.
2.    Click System and Maintenance.
3.    Click System.
4.    Click Device Manager.
5.    Expand the Storage controllers category.
6.    Double-click Intel Flash Cache Logic Chip.
7.    Click the Driver tab. Then you will see the driver version (for example, 1.0.1.1004).
The new driver and installation instructions can be found here.
Note: The Intel Matrix Storage Driver is updated with this package.
Step 2: BIOS version
If your BIOS version is older than those listed below, please update to the version listed.
How to check your BIOS version:
Turn off the system.
Turn on the system.
While the To interrupt normal startup, press the blue ThinkVantage button message is displayed at the lower-left area of the screen, press the F1 key.
The
BIOS Setup Utility menu will be displayed. If you have set a supervisor
password, the BIOS Setup Utility menu appears after you enter the
password.
Check BIOS Version and Embedded Controller Version.
Turn off the system.
System BIOS versions:
ThinkPad T61/T61p (14.1 inch widescreen with IEEE 1394 model) - BIOS version 1.22 (7LET52WW)
Please
remember that these updates do not solve every possible system blue
screen, but they do resolve several problems related to the Intel Turbo
Memory driver.
Message Edited by Tim_Lenovo on 11-30-2007 07:03 PM
Tim Supples
Lenovo Social Media
Got a question? Don't PM me, post it on the forum!
Lenovo Blogs
X60 Tablet SXGA+ primary, Z61p fully loaded workhorse

Thanks Tim,
I do have my T61p fully up-to-date to the latest drivers and updates (via System Update and the Drivers&Software web page when the former is not that up-to-date).
At the moment the most recurrent problem is this:
http://forum.lenovo.com/lnv/board/message?board.id=T_Series_Thinkpads&thread.id=55
which has been longly speculated here:
http://forum.thinkpads.com/viewtopic.php?t=47755
My other angst is the boot-time chkdsk hang-up problem:
http://forum.thinkpads.com/viewtopic.php?t=52765&highlight=chkdsk
I just wonder if this purely a Vista issue when using NV cache, the disk spinning down at almost exactly 1 hour from the beginning of the chdsk operation seems too much of a coincidence.
This is my T61p configuration:
Intel Core 2 Duo T7700 2.4GHz
BIOS version 1.26-1.06
4GB RAM 2 SO-DIMMs
nVidia Quadro FX 570m with 512MB VRAM
WUXGA LCD
Seagate 7200.2 160 GB
4GB RAM 2 SO-DIMMs
Windows Vista Ultimate 32bit (waiting to move to 64bit)
thanks,
andrea
Message Edited by abarbieri on 12-05-2007 03:48 PM
T61p - 15.4" - T7700 - FX 570M 256MB - 4GB RAM - ST916023AS - 4965AGN - BT - FPR - 9 cell - Vista Ult. x86
T21p - 14" - PIII 850MHz - S3 Savage/IX 8MB - 512MB RAM - 100GB 7200rpm - WinXP x86

Tips for blue screen (BSOD) errors with Windows Vista and Intel Turbo Memory on X61/X61s

Important note: The symptoms and solutions described below address only a small subset of the possible causes for blue screen errors, aka BSOD.
This information can help address blue screen errors specifically
related to Turbo Memory, but may not solve errors related to other
issues. Please read through the instructions completely, make sure they
apply to your system, and after attempting the solutions please post
back with your feedback for the community.
Some users may experience random blue screen errors with ThinkPad
systems running Windows Vista with Intel Turbo Memory hardware. These
blue screens may occur during normal usage on the system or they may
occur when booting into Windows Vista. Blue screens related to the
Intel Turbo Memory hardware may reference a stop code of 8086 with
memory address locations of {0, 0, 0, 0}.
There are two main steps that you can take to help resolve blue screen issues related to Intel Turbo Memory.
Step 1: Update Intel Turbo Memory Driver
If the driver version is before version 1.0.1.1004-7.0.3.1001, please
update to this version.
To determine what version of the Intel Turbo Memory driver is installed:
1.    Click Start, then click Control Panel.
2.    Click System and Maintenance.
3.    Click System.
4.    Click Device Manager.
5.    Expand the Storage controllers category.
6.    Double-click Intel Flash Cache Logic Chip.
7.    Click the Driver tab. Then you will see the driver version (for example, 1.0.1.1004).
The new driver and installation instructions can be found here.
Note: The Intel Matrix Storage Driver is updated with this package.
Step 2: BIOS version
If your BIOS version is older than those listed below, please update to the version listed.
How to check your BIOS version:
Turn off the system.
Turn on the system.
While the To interrupt normal startup, press the blue ThinkVantage button message is displayed at the lower-left area of the screen, press the F1 key.
The
BIOS Setup Utility menu will be displayed. If you have set a supervisor
password, the BIOS Setup Utility menu appears after you enter the
password.
Check BIOS Version and Embedded Controller Version.
Turn off the system.
System BIOS versions:
ThinkPad X61 or X61s - BIOS version 1.06 (7NET25WW)
Please
remember that these updates do not solve every possible system blue
screen, but they do resolve several problems related to the Intel Turbo
Memory driver.
Tim Supples
Lenovo Social Media
Got a question? Don't PM me, post it on the forum!
Lenovo Blogs
X60 Tablet SXGA+ primary, Z61p fully loaded workhorse

Dear Tim,
First off, many thanks for the tips for resolving BSOD with Vista + Turbo Memory on X61. I've been suffering from this BSOD for countless times since I bought in my X61 7673-CW9 in April 2008.
Even prior to having the pleasure to visit this wonderful forum, I followed both steps as indicated, and updated my Intel Turbo Memory driver to 1.5.0.1013 and my BIOS to 7NETB4WW (2.14). However, the BSOD recurrs.
For the past two months, I've recovered my system to factory default settings using Rescue and Recovery for over twenty times, each time with the latest Intel Turbo Memory driver and BIOS. Notwithstanding that, BSOD recurrs.
During these painful experiences, I tried two options: 1) making my X61 up-to-date by using System Update and Windows Update (including Vista SP1 or excluding Vista SP1); 2) keeping my X61 the status as factory default (i.e. without updating through either System Update or Windows Update (the automatic/scheduled update function of both is turned off)). In either case, BSOD recurrs.
I'm 100% positive that the BSOD does not arise from any hardware or software/firmware I install. I never install any hardware (e.g. RAM). And, it is not caused by any software/firmware I install: the clear and unequivocal evidence is that at one time,I encountered BSOD while having restored back to factory setting and booting for the first time.
I live in Taiwan, and I seldom heard this BSOD here.  All of my friends (as most of Taiwan residents) using X61 operate in Traditional Chinese environment, whereas I operate in English environment. In Taiwan, when booting for the first time after purchase/recovery, the Windows Vista Business system provides for lanuage choice (Traditional Chinese or English), and, once chosen, the language cannot be altered later on (unless, of course, the system is restored back to factory default settings).
My system specs are the same as the day I purchased it and are listed below (as I'm not sure if my machine type X61 7673-CW9 is applicable outside Taiwan):
Processor: Intel(R) Core(TM)2 Duo CPU T8300 @ 2.4GHz
Memory: 1.00 G.B.
System: Windows Vista Business (32-bit)
Hard Drive: 160 G.B. @ 7,200 r.p.m.
And, of course, with Intel Turbo Memory 1 G.B.
I contacted the Lenovo support staff here in Taiwan for countless times, but they seem to be clueless. I learned that some friends at this forum downgraded their OS back to Windows XP, but I chose not to. The reason is simple: my purchase price for X61 7673-CW9 includes the Intel Turbo Memory, which cannot function under Windows XP (at least so far).
Therefore, I just wish to share my experience here and perhaps I can get some advice from you and other friends here. Any advice will be tremendously and enormously appreciated.
Kevin Chen @ Taiwan

Error with windows vista but not xp

Hi there all,
IT have recently changed my computer to Windows Vista from XP.
i have lots of reports that were created pre transfer and they now dont work in vista.
it seems to be a common problem when a report containts "Date Job completed" it returns an error of "ERROR DURING SQL EXECUTION DA0003" so i assumed it must be a time out error and ameded the times in regedit.
however it still doesnt work. i cant see it being a date format as a simple report that contains "date job raised" works. its just these other date ones!
can anyone shed any light on the problem im experiencing? IT have now given me my old computer back to fix the problem but im gonna need to go back to the new one again soon!!
also, i assume it must be a setting somewhere that needs changing!?!?
thank you
sam
p.s. i use desktop intelligence XIR2.

Hi Samantha,
Are you getting the error message while accessing deski through infoview or just local deski.
If it is deski through infoview, Can you please let me know which version of Internet Explorer you are using.
You can try the below steps to increase the timeout of IE in your machine and then test the report.
Now, here are the steps to increase the IE7 timeout-
Backup of your registry settings, before making any changes.
Add a ReceiveTimeout DWORD value with a data value of (<number of seconds>)*1000 in the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
For example, if you want the timeout duration to be 8 minutes, set the ReceiveTimeout data value to 480000 (<480>*1000).
Restart your computer.
Repeat all of the above steps on every computer that uses IE 7.
This particular error message appears because of the Timeout setting in Microsoft Internet Explorer 7. By default, IE 7 has the timeout of 30 seconds.
Also, here is the link from Microsoft which identifies the issue-
http://support.microsoft.com/kb/181050/en-us
Lets hope this resolves your issue.
Regards,
Gaurav

Is iTunes 8 still incompatible with Windows Vista?

When I updated my computer to Windows Vista, iTunes always crashed the computer. I know this is a common problem. So I just downloaded iTunes 6 and have been using that for a couple of weeks. But when I try to load CDs onto iTunes now, as soon as I press the import button a Windows message comes up saying "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Then it tries to get me to download the new version of itunes.
I would like to know either of two things:
1. Are Vista and the newest iTunes version still having problems? Should I be ok to download the new version?
And if not,
2. How do i fix the problem with iTunes 6, to get it to load my CDs?
any help, guys? thanks.
Message was edited by: river3

ITunes 8 runs fine on my Vista laptop. So did version 7. I think Apple announced Vista compatibility many months ago, and you should have nothing to fear.
Be sure to search for NOD32 fixes if you happen to run that antivirus program. Many of us NOD32 users were blaming Vista for crashes that turned out to be security conflicts with NOD32. The maker, Eset, has a page on the fix.

Installation Flash cs3 with Windows Vista Ultimate

I am trying to use Flash on Windows Vista Ultimate.
Installing the program tells me a mistake "error in the
installation component". I have tried to install in administrator
mode and windows account manager
Can anyone tell me how to install Flash for suite cs3?

I would download a new installer, you can get the trial
installer, then just enter your serial when you first run it.
Sounds like a corrupt exe. But yes, make sure and run as
Administrator by right clicking the file.

ITunes / Quicktime Video Problems With Windows VISTA

I took up Windows Vista as soon as it was available and initially had no problems with iTunes. Then later, video clips (those purchased from iTunes and those I had converted myself) started stuttering / freezing and eventually crashing iTunes and finally I lost audio as well.
Ayyway to cut a long story short, I have uninstalled / re-installed Vista now about eight times for problems with installing drivers for USB devices (I've finally solved all these problems). After the last install the first program I installed was iTunes, tried video and it worked flawlessly. Then, each time I added a hardware device or program I would restart Vista and retry iTunes video.
The first item I added was a USB thumb drive (as I had on all previous occasions to take advantage of Vista's 'Ready Boost'). The thumb drive is a 'Sony 2GB micro vault tiny', and meets the transfer speed requirements for 'Ready Boost', as soon as I had set the drive up for 'Ready Boost' I started having the same problems with iTunes video and Quicktime.
Removed the thumb drive, restarted iTunes and had flawless video playback again. Have tried this over and over with the same result.
So my question is, has anyone else had video playback problems with iTunes / Vista and found similar problems. Trying to tie down whether this is a compatability problem with 'Ready Boost' or the thumb drive used. I have also tried a Sandisk Titanium 2GB with the same result.
I am not sure exactly how 'Ready Boost' works, I thought it added memory that was used to cache page files to the thumb drive instead of to the HDD making a faster seek /access time? Which should make things faster. Another article I read today was talking about 'Ready Boost' being an affordable extension to RAM, in this case I could understand the problem as I would think the access to a USB 2.0 thumbdrive would be slower than that to RAM.
Any help appreciated, but I guess my bottom line is anytime I want to watch video on iTunes, I just pull the USB thumb drive .
PC Pentium 4 Other OS Windows Vista Home Premium

I have the same stuttering video issues with iTunes and Vista. While I have used a thumb drive to transfer files (not Sony) I have not yet messed with Ready boost. I have seen several others complain about the video problem, perhaps they will chime in as well. Unfortunately, your solution doesn't work for me. I pretty much ignore iTunes, waiting for the next version (only god knows when it will be released).
I do have an external firewire drive connected, I'll disconnect later today and see if that has any affect.

ITunes won't work with Windows Vista

Everytime I try to open itunes I get the error message, 'itunes has stopped working, windows is checking for a solution to the problem'. That ends everything.
I have uninstalled, reinstalled, used System Restore, removed all new installs - nothing works. Pua

Hi,
I'm having the same problem. When I open itunes I get the error message saying 'itunes has stopped working, windows is checking for a solution to the problem'. Then sometimes it pops up telling me that itunes has an update that will stop this from happening, but that just takes me to the itunes download page. Sometimes it tells me that DEP has stopped it from working but I can't turn this off for itunes. When I go to the event log I get the following info:
Fault bucket 3404080028, type 5
Event Name: BEX
Response: None
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 11.0.1.12
P3: 50c8fc7e
P4: StackHash_fd00
P5: 0.0.0.0
P6: 00000000
P7: 00000000
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\Sarah\AppData\Local\Temp\WER166D.tmp.version.txt
These files may be available here:
C:\Users\Sarah\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report04f73948
I've uninstalled and reinstalled itunes and tried to repair it several times. I've also uninstalled quicktime and reinstalled it and it's working fine. I've restarted my computer several times as well!
I have Vista 32 bit.
Any suggestions would be gratefully received. I've been on these forums for ages looking for a solution, but it seems like most people solved the problem by just reinstalling quicktime.
Thanks

ITunes 10.5 Errors on Windows Vista 64bit

Kay. This thing is REALLY racking my nerves. i've tried EVERYTHING the forums have said, at first i tried updating, reinstalling, restarting my laptop, etc. Then i tried uninstalling, reinstalling, repairing the files in the programs section. Now ive deleted all of the update software in my programs sections, and still when i try i get an error. This is what it tells me EVERY time i try to install itunes 10.5
Basically it goes through the stuff asking me where i need to download it etc. and right when i click "Install" This immidiatly.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

IPod nano error with windows vista?

Ive had the ipod for a few months now and using this computer have loaded a few songs 2 it.
When I pluged up 2 watch some movies it gave me this message..
**This computer is no longer athorized 2 play perchased itums that are on the iPod Mine. Would you like 2 athorize for itums perchased from the iTunes store?*
*If you do not athorize all songs will be removes..**
So I click k then go 2 the login page fill that out.
Ive also redone the password just in case but no matter what it gives this error...
*We could not complete your iTunes Store request. An unknown error has occurred (-9808). - There was an error in the itunes store please try again later.
I have been trying this for a few days and this site is the first place I came up on.
Im sure this is the wrong area if so then an admin plz move it.
I need help on what 2 do here if anyone knows what 2 do.

Hey there,
Try this and see if it helps.
1) Go into your Internet Options
2) Click the Advanced tab
3) Scroll down to Security
4) Uncheck the box labeled "Check for server revocation certificate"
Solution is from this page.
http://iphoneappreviewing.blogspot.com/2009/05/itunes-error-9808.html
B-rock

Transferring apps from iphone 3GS to itunes on my HP with Windows Vista

I was contemplating upgrading my iphone to the ios4 but i cannot get my applications transferred to my itunes....i have tried syncing it...Right click on the iphone and selecting transfer purchased....it just wont transfer the apps....it transferred pretty much everthing else but my contacts and apps...I have a LOT of apps on the phone that were paid for and i hate to loose them....By the way , i'm not real computer savvy but i get by...any help appreciated...thanks.JD

Thanks again.....I tried restarting computer....uninstalling itunes 9.2 reinstalling itunes 9.2 I have backed up / synced the phone 5 times right clicked on the phone icon and selected "transfer purchases"...it temporarily shows transferring www.zillow.com ( which is a free app)....the only apps listed under apps on the left of the screen is the one that i purchased thru the computer....all the rest were purchased thru the iphone....i have about 150 apps on the phone of which i paid for 2/3 of them....im lost (and tired ).......JD

Itunes installation pckg error with Windows Vista

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