ITunes is blank on my iPhone

As of last night when I go into iTunes on any tab Music Movies or whatever I just get a blank screen. I've repeatedly reset the phone and it has done no good.

Sign off from the itunes store under settings>itunes and app store and then sign on again.
If that doesn't do it, apparently toggling all of the icloud sync settings off and then on again for some reason fixes that issue.

Similar Messages

  • HT4623 Why is my iTunes store blank on my iphone 5 after ios7

    I wanted to buy a song, but my itunes store screen in blank. What happened and what can I do about it?

    Sign off from the itunes store under settings>itunes and app store and then sign on again.
    If that doesn't do it, apparently toggling all of the icloud sync settings off and then on again for some reason fixes that issue.

  • ITunes went blank after restoring iPhone

    anyong know how to fix this problem?

    is there anything i can do to fix this problem?
    Not sure at this stage, but I'm keeping an eye out.
    In the meantime, if you've got the time, would you mind submitting a bug report to the Apple folks? Here's a link to the iTunes product feedback form:
    http://www.apple.com/feedback/itunesapp.html

  • I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4.  I am currently connected to a perfectly running WiFI connection.  Why am I not able to connect anything?  I've tried ALL the fixes suggested.  HELP!!!!!!!!!

    I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4.  I am currently connected to a perfectly running WiFI connection.  This just started happening today (2/19/14)!  Why am I not able to connect anything?  I've tried ALL the fixes suggested.  HELP!!!!!!!!!  BTW, I know my Wi-Fi connection is good because I'm using it on my desktop and other people in my office are also connected on their iPhones and desktops.  Again, HELP!!!!

    You may not really be connected to your WiFi network.
    Your router may not have given your iPhone a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPhone (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • HT201210 itunes not updating correctly on iphone

    Updating my phone and it crashed trying to update on itunes? Not sure how to fix this?

    Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.

  • Itunes went blank after system restore

    i did a system restore this morning and now itunes is blank -- no music, albums, artists, nothing. all of the music i had stored in itunes still appears on my ipod classic. my question is how to get it back into the itunes library. is there a way to copy it from the ipod to itunes? or do i need to reinstall itunes? if i do that, will i lose all the music already on the ipod?

    *is there a way to copy it from the ipod to itunes? ............if i do that, will i lose all the music already on the ipod?*
    If your iPod is set to sync automatically you need to take care connecting to an empty iTunes. You can use a keyboard command to prevent your iPod auto-syncing with iTunes. While connecting the iPod to the computer on Windows with iTunes installed hold down the Shift + Ctrl keys together. This will stop the iPod from auto-syncing with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 20 to 30 seconds depending on your computer: iTunes - Keyboard Shortcuts for Windows
    Alternatively open iTunes first and go to Edit>Preferences>Devices and check the box "Disable automatic syncing for iPhones and iPods" and choose Ok. Then connect your iPod.
    If at any point you get a message that your iPod is linked to another library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod.
    iTunes will only let you copy your iTunes Store purchases directly from an iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
    For everything else (music from CDs, other downloads and including iTunes purchased songs and in some cases, videos and games) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
    Wired News - Rescue Your Stranded Tunes
    Comparison of iPod managers
    A selection of iPod to iTunes utilities:
    TuneJack Windows Only (iPhone and iPod Touch compatible)
    SharePod Windows Only (iPhone and iPod Touch compatible)
    iPod2PC Windows Only
    iDump Windows Only
    YamiPod Mac and Windows
    iPod Music Liberator Mac & Windows
    Floola Mac & Windows
    iPodRip Mac & Windows (iPhone and iPod Touch compatible)
    iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
    Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
    iGadget Mac & Windows (iPhone and iPod Touch compatible)
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
    There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
    I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

  • The Featured and Top Charts are Blank on my iphone 4

    When I open the App store the Featured and Top Charts screens are blank on my iphone 4. I have tried restarting the phone and logging in and out of iTunes. Does anyone know how to correct this problem?
    Thanks

    I have checked everywhere in the iPhone 4 and without look I have not found anything. I have read other post regarding this and have tried to look for them or type them to search. But nothing appears.

  • ITunes library syncs grey to iPhone 4s

    Forgive my ignorance on this.  I did not use iTunes prior to getting an iPhone 4s.
    I HAD music on my iPhone 4s no problem using the autofill feature from my netbook.  I recently purchased a new laptop and my music was transferred from my netbook to my laptop.  I decided to clear out my iPhone and resync it to my new laptop.  That is, apparently, an impossible task for me.
    When using the autofill feature- even from a blank iphone- it did not transfer all songs.  As a result- I started looking around at tutorials and realized I should use the sync function.  I told my phone to delete the itunes sync with my netbook and sync it with my laptop.  It went through it's steps- now every single song is grey on my iphone 4s list and unplayable from my phone.  My phone claims I have 0 music.
    All songs play perfectly from the laptop.  I even deleted the entire itunes library and readded it to itunes.  I then tried to sync again.  All grey.  I am at a loss as to what I am doing wrong, I don't understand why autofill worked perfectly from a netbook and now I can't transfer a single song from a laptop. 
    How can I fix this?

    I bought an iPhone 5 and could not add music to it. Same problem: grey songs. After hours searching forums and blogs I found this solution. Works for me! Now I manually add songs using iTunes and no problem. Hope it helps.
    1. Download and install iExplorer http://www.macroplant.com/iexplorer/
    2. Plug in device first, then open iExplorer
    3. Delete the iPhone\Media\iTunes_Control folder (you may want to copy this, just in case)
    4. Restart the iPhone / iPad
    5. Start iTunes. Not restore iPhone from back up, select New iPhone (don't worry, you will not lost apps or data on your iPhone doing this)
    6. Add music manually with iTunes

  • HT4623 after an update my iPhone 4 has frozen with just the apple screen visible.  I have tried connecting to iTunes but now iTunes isn't locating my iPhone.  I have tried reseting the phone several times and that isn't working.  Any ideas?

    after an update my iPhone 4 has frozen with just the apple screen visible.  I have tried connecting to iTunes but now iTunes isn't locating my iPhone.  I have tried reseting the phone several times and that isn't working.  Any ideas?

    Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.

  • How to i create a new itunes account for my old iphone so i can transfer data to new iphone, since my daughters new iphone is now linked to my acc and she ends up with all my apps and contacts etc

    My daughter has previously had an ipod which was linked to my itunes iphone account.
    she now has a new iphone and has linked this to that account and now she receives all my contacts apps etc when she syncs her account.
    How do i create a new itunes account for my old iphone so that i can transfer data to my new iphone and keep the two seperate so that when she deletes all my contacts and apps and then syncs her phone again we can still be compatible.

    iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family

  • PC and iTunes no longer recognize my iPhone 4?

    Hoping someone can help as I'm completely at a loss and super frustrated.
    My PC & iTunes no longer "see" my iPhone 4 when I connect it to my computer. I've tried all my USB ports- they all charge my phone, but it does not show up in device manager, etc. I have also tried updating iTunes, reinstalling iTunes, restarting my iPhone, completely charging iPhone before plugging in, restarting my computer a billion times, and making sure it is not conflicting with any security software. I've also gone into MSconfig and followed these directions: http://support.apple.com/kb/HT1275. Nothing has worked.
    I am running Windows XP Media 2002 SP2. I have an iPhone 4 with iOS 6.1.3. I connected my phone to my computer back in January before updating to 6.1.3 and computer recognized phone just fine. Have not tried to plug in since, but now I really would like to pull the pictures off my phone and start fresh.. But can't.
    Help?

    Have you tried connecting the phone to another computer? You can try to connect to another computer that has iTunes connected. Make sure that computer does not have iTunes set to automatically sync. After that, you should be able to import your pictures from the Camera Roll via the Scanner and Camera Wizard for older versions of Windows, or via the Import manager in the newer versions of Windows.
    Have you checked to make sure your Windows is up to date? Is SP2 the latest update for that version of XP? While you say that you did connect to the computer some time in the past, the tech specs for the iPhone 4 show that Windows XP needs to be SP3.

  • ITunes no longer "sees" my iPhone 4

    I just upgraded iTunes to 11.1.4.62 (latest version) on Windows 8.1.  Since doing this, iTunes does not "see" my iPhone 4.
    I've tried the following:
    - signing out and signing back in to iTunes
    - deauthorizing all computers and reauthorizing the PC I'm working on
    - uninstalling and reinstalling iTunes
    - shutting down and restarting my PC
    - shutting down and restarting my iPhone 4
    iTunes does not "see" my iPhone automatically or if I launch iTunes and then connect my iPhone.
    Any thoughts?
    Thank you,
    Jeff

    Help that came up after I posted had a solution: http://support.apple.com/kb/TS1538

  • ITunes no longer recognizes my iPhone 4

    I have had 3 iOS devices connecting to iTunes on Windows for more than 4 months.  For some reason iTunes no longer recognizes my iPhone 4.  My iPad and iPhone 4S still work as they should.  Windows sees the iPhone 4, but it never shows up in iTunes.  I followed the advice for getting services restarted in Windows, but since it's only one device that's an issue I'm thinking there may be an issue in the iPhone 4.  Ideas?

    try this, it worked for me...
    http://support.apple.com/kb/TS1538

  • Itunes syncing unticked songs to iphone

    Hi,
    I've just updated to itunes 11.1 and my iphone 4S to ios 7. I've unticked a load of songs and albums in my itunes, but the unticked songs still appear on my iphone.
    In the Summary tab I have "Sync only ticked songs and videos," and in the music tab I have "selected playlists, artists and genres" and "Automatically fill free space with songs" ticked.
    Can someone please tell me where I'm going wrong?

    Hi sawpaw,
    One of the new features of iOS 7 is the ability to show all of your purchases in your Music Library.
    Click on the link below to see page 62 of the iPhone User Guide for iOS 7
    http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
    You can change the Settings > iTunes & App Store to turn this feature off for Music
    Cheers,
    - Judy

  • Songs I purchased in iTunes, after syncing with my iPhone and iPad, show up in the library and playlist on the computer. They are in the songs lists on both devices but do not actually transfer to the playlist on either though the computer says they have.

    I purchased four songs in iTunes, downloaded them, then did a sync with both my iPhone and iPad.  All songs show up in the libraries of both devices. I then added these songs to a playlist on the computer then synced both devices again.  According to iTunes on the computer, all four songs are in the playlists on both devices.  However, on the actual devices, only two of the four are in the playlists.  All four are still showing up in the library.  I created another playlist specifically for these four songs to see what would happend, dragged them to the playlist on the computer, then did another sync.  Once again, according to the computer, all the songs are in the playlists on the devices.  However, only two of the four are actually in the playlists on the phone and iPad. Any ideas what's going on?

    Lynn,
    I had a very similar issue (same playlist).  After several frustrating hours of various combinations I was able to sync by changing the options to "manuall sync.." and then "dragging and dropping" the needed playlist from the iTunes Playlist list to the iPhone button (on my itunes setup/view that was from the far left column list of all of my  playlist in iTunes to the far upper right "iPhone" button).  To sum up "checking" the playlist and syncing didnt work, "drag and droping" the playlist did... at least for now... then I unselected the "manually manage" in the options and re-synced and all playlist were synced correctly.  Good Luck.

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