ITunes is not displaying correctly on my laptop, iTunes is not displaying correctly on my laptop
Hi - iTunes has recently stopped dsiplaying correectly on my laptop. It still works in terms of it will play music - but finding the music I want to play is the problem. It's not displaying text and only displaying some graphics - if I hover over drop down menus I can use them but cannot see them on the screen. Anyone hav any advice on how to deal with this?
That's consistent with trouble with the Segoe UI fonts on your system.
If you're using Windows XP or Windows Vista, try Vortical's technique from the following post:
Re: iTunes 10.1 Missing Text
But if you're using Windows 7, try itunesTRK's suggestion from the following post:
menu bar invisible
Similar Messages
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When starting Window XP on my laptop (which was connected, in the past, in a wi-fi network now no more available) appears immediatly this allert: "iTunes Helper was not installed correctly. Please reinstall iTunes. ERROR 7."
Reistallation of older or up to date iTunes versions is impossible because: "Installation package iTunes.msi is located on a network resource not available" and because "It is impossible to remuove thew previous verson of iTunes. Impossible fto find the path."
Someone can help me ???
Thank,
GeraldTake a look at iTunes for Windows: "Error 7" message when opening iTunes. Perhaps your .NET Framework needs a repair.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
for a few weeks i have not been able to access the itunes store from the itunes on my laptop. every time i click on it it tells me it cannot access the store...not sure why. and says this: ITUNES HAS STOPPED WORKING a problem caused the program to stop working correctly. windows will close the program and notify if a solution is available.
I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me to sign into my account. At some points it's a vicious circle because it asks for a password at key times when trying to correct the problem. Note that the new email address shows when I log into my Apple account and shows it was verified. For some reason the system isn't updating to the new email in ALL places.
I hope this is the right place to post this. Thanks!Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie -
Multiple monitors on laptop: iTunes crashes upon display lock
I have a laptop running XP Pro with an external monitor attached as an extended desktop. When I use iTunes (6.0.5.20) and lock my screen for any reason (close lid, screen saver activates, etc.), iTunes freezes and throws up an "Unsupported Display" window - or at least tries to: it appears in the taskbar but can't be viewed, opened, or closed. Only upon killing it (along with iTunes) can I continue to use my computer.
Anyone have a fix? I'm not the first to run into this; see for example:
http://forums.ilounge.com/showthread.php?postid=743115
Thanks.I have a desktop with multiple monitors, and I have had the same sorts of problems. For me, iTunes 6 would display a dialog box that says "Unsupported Display" when I unlock the screens, though I was able to see it and dismiss it and life was good. Now, with iTunes 7, I can see that it tried to display an "Unsupported Display" dialog, but it crashed as well...
Here is the stack trace of the crash, in case an Apple Engineer sees this post: (QuickTime.qts 7.1.3.100 and iTunes.exe 7.0.0.70)
Unhandled exception at 0x669185fa in iTunes.exe: 0xC0000005: Access violation reading location 0x0322cc50.
QuickTime.qts!669185fa()
QuickTime.qts!66918cbe()
QuickTime.qts!668cd8c9()
QuickTime.qts!66917f29()
QuickTime.qts!668cd8c9()
iTunes.exe!0045c527()
iTunes.exe!0044a343()
iTunes.exe!0044a4f8()
iTunes.exe!0044a575()
iTunes.exe!006d2749()
iTunes.exe!0076af71()
QuickTime.qts!668cd8d4()
iTunes.exe!0048a6a9()
iTunes.exe!0048a7fb()
iTunes.exe!005a027d()
iTunes.exe!004d1a8d()
iTunes.exe!0048ab3c()
user32.dll!_InternalCallWinProc@20() + 0x28
user32.dll!_UserCallWinProcCheckWow@32() + 0xb7
user32.dll!_DispatchMessageWorker@8() + 0xdc
user32.dll!_DispatchMessageW@4() + 0xf
user32.dll!_DialogBox2@16() + 0x1a6
user32.dll!_InternalDialogBox@24() + 0xb6
user32.dll!_SoftModalMessageBox@4() + 0x677
user32.dll!_MessageBoxWorker@4() + 0x175
user32.dll!_MessageBoxTimeoutW@24() + 0x7a
user32.dll!_MessageBoxTimeoutA@24() + 0x9c
user32.dll!_MessageBoxExA@20() + 0x1b
user32.dll!_MessageBoxA@16() + 0x45
QuickTime.qts!668515ed()
QuickTime.qts!6685f5a5()
QuickTime.qts!6685f739()
QuickTime.qts!6685730e()
Windows XP Pro -
2nd gen iPod touch only displays start-up apple icon, and is not recognized by iTunes - what to do?
2nd gen iPod touch only displays start-up apple icon, and is not recognized by iTunes - what to do?
Thanks, but I've checked those articles out already. I drained the battery and finally got the needs charge (battery w/red line + arrow pointing to a charging bolt), I plugged the USB into the laptop and held down the start key +home key until I saw the apple logo. However, it still was not recognized by itunes. It's been plugged in for over an hour now and the screen is cycling apple logo/low battery (battery w/red line)/and black screen.
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I had to reinstall my Itunes account and after installing received this error: This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix the problem.
The other error message that displayed after I tried to reinstall it was "Itunes was not installed correctly. Please reinstall Itunes Error 7 (Windows error 126).
Any assistance with correcting this matter is greatly appreciated. My ipod is fine, I just need to reinstall Itunes on my computer.
Thanks,There has been a lot of that lately, try following the instructions of tt2 in https://discussions.apple.com/thread/5822086 to fix it.
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My Toshiba laptop just recently started showing the the following error message when I try to open iTunes: " iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 998)". I did what was requested and reinstalled iTunes, but still get this error message. Help!
b noir I never got any message about an entry point
Many thanks. If we're looking at a "naked" Error 7, I'd start with box two in the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Hi! I have a new MacBook Pro, but I haven't been able to put iTunes on it even though I have used it for years on my iPhone, iPad, and two Windows desktops and two Windows laptops. I keep getting the message that "I am exceeding my iTunes account limit of 5 computers (not counting my iPhone and iPad, which are explicitly excluded from the count according to the message)". As anyone can see, I only have 4 computers, so I should not have any problems with installing iTunes, but this same message says that I need to deauthorize at least one computer or maybe I have extra authorizations on a computer.
I can't even find a list or map of the computers on my iTunes account! Please, somebody help ASAP!!!!! Thanks!!!!!
Murray in Atlanta
**** cell
Message was edited by: lmfj20001
<Personal Information Edited By Host>Deauthorize all of your computers and authorize the computers you use.
http://support.apple.com/en-us/HT6283
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Best. -
I am using a mini display to hdmi with my macbook and the display works fine. However, the sound will only play iTunes such as music and movies but when i go online to watch movies on youtube it will not play any sound. Please help
HDCP maybe? Read this http://www.macnn.com/articles/08/11/26/displayport.drm.conflict/
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A rundown of what I've tried:
Adjusting energy settings to try to prevent sleep
Pluging the USB keyboard and wacom tablet directly into the laptop (as opposed to a usb hub)
My laptop's power cable is connected
My display (a Vizio TV) is recognized in the System Preferences panel
I'd been using this TV for about a year with my older Macbook Pro (OS 10.5.8), though using a different wireless keyboard and mouse
***Update: The issue seems to lie with the keyboard and wacom tablet. I am trying to use a wireless Case Logic keyboard (with dongal) and wired wacom tablet to wake the Macbook Pro in clamshell mode. To experiment, I tried using my Logitech wireless keyboard & mouse set (also dongal) that I had been using before and it wakes the computer without any problems! However, I really need to be able to use my wacom tablet. If I switch to the tablet after waking the computer using the Logitech keyboard & mouse it works, but once the computer sleeps it won't work anymore. I could keep switching back and forth I suppose, but it's sort of a pain. There has to be an easier way! Any ideas why the wired wacom tablet is unable to wake the computer in clamshell mode?
Thanks!So your keyboard or mouse won't wake the Mac when you close the lid correct? Try resetting the SMC and pram
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys. -
Hi I do not want iTunes to open up automatically when I turn on my macbook pro. I tried going to System Preferences>Users and Groups>Login Items and then I took iTunes off the list but it still opens up automatically when I turn on my laptop. What should I do?
Hi r,
Make sure you close iTunes before shutdown. And you're quite welcome. -
Help! My iPhone 4 displays a cord to an itunes icon and I can't get it to go away...even when plugged into my computer. My computer doesn't recognize it as a device. How can I just cancel all this and get my phone back to normal?
You might want to try performing a hard reset of your device; this will restart it and generally clear out any errors, it will not erase any data on your device.
Press and hold both the home button and the lock button (the button on the top right of the iPhone) for several seconds until the Apple logo appears. -
This copy of iTunes is corrupted or is not installed correctly. Please reinstall iTunes. (-42037) this is the error message i get when trying to open itunes. it wont let me download another version
First uninstall your copy of Itunes--http://www.tekrevue.com/tip/uninstall-itunes/ (make sure you empty crash) Then you go to the applications website and reinstall it. Dont worry about losing any of your music because thats in a separate folder. Thats it---it works.
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While having a perfectly running iTunes and all programs associated, I was notified of the iTunes 10.4 upgrade. After following typical directions, I have had nothing but trouble. First “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5)” occurred. Following directions found at https://discussions.apple.com/message/15087646#15087646, I now get the following “iTunes.exe - System Error The program can't start because AVFoundationCF.dll is still missing from your computer. Try reinstalling the program to fix this problem.”, Along with “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)” I am running Win 7 Ultimate 64 bit on HP TouchSmart tx2-1275dx. I was one week away from buying an iPad but not if this is what I have to deal with. Please help
I actually managed to resolve this on my own by downloading iTunes from the Apple website and reinstalling iTunes that way. Here's the link: http://www.apple.com/itunes/download/ That should fix your problem. Good luck!
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I have the latest version of iTunes and when I went to go open it, it can't! It says: "iTunes was not installed correctly. Please reinstall iTunes.Error 7 (Windows error 126)" What do I do now? Should I uninstall and try installing it again? I don't want to loose any of my music and info. PLEASE HELP!
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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