ITunes is not recognizing my new computer and not allowing me to download my music that I already purchased even though it recognizes my registered iPod.
I got a new computer and downloaded iTunes. When I tried to download music that I already purchased I got a message that my computer was not authorized although my iPod was plugged in and it was recognized. I don't see anywhere that I can register my new computer. Can someone help me?
- You do have iTunes version 11 on the computer, right. Saying the latest is not sufficient.
- Have you tried everthing here:
iOS: Device not recognized in iTunes for Windows
- You should
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Your library/media will not be affected.
- Does the iPod charge?
Similar Messages
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I have a new computer and want to retrieve all of my purchased itunes back into my library. How do I do this?
<Serial Number Edited by Host>Hi cummingsak,
If you are looking to transfer your iTunes library to a new computer, you may find the following article helpful:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Regards,
- Brenden -
I bought a new computer and tried to authorize it. It states that I already have 5 computers that are authorized. I no longer have any of those 5 computers. How do I deauthorize all of them, as it is not shown as an option, as my new computer since it is not authorized.
ThanksYou can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
For more information on authorization and de-authorization: iTunes Store- Authorize or deauthorize your Mac or PC. -
I need to know how I can connect my ipod and have it upload the music on it to my new computer. I have 900+ songs on it right now and alot are from CD's that I no longer have access to. I have had this ipod for forever and I want all the music to show up on my new computer but everytime I connect it says my only options are to sync and erase everything or only transfer the music that was bought on the itunes store which isn't alot since like I said most is from CD's that I don't have anymore. Is there any way to make this happen? Please help!!!
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I had music purchased that was on my old PC computer. I now have a mac computer and I want to redownload my music that I purchased but it won't let me. How do I recover previously purchase music?
Copy it from your old computer or your backup copy of your old computer.
You can also redownload some itunes purchases in some countries:
Download past purchases - Support - Apple -
I had to upload itunes on a new computer and after the iphone was updated my music was not on my phone and i don't see any music on my itunes any suggestions
iTunes- How to move your music to a new computer
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
When i connect my iPhone to iTunes, it says i have to set up my iPhone, and wont allow me to sync any media i have already purchased on it. My phone is not new, so I dont understand? This all came about when i updated the iOS 6 software. I have tried to re-set up my phone but it makes no difference and deletes everything off my phone.
bubblesblom wrote:
Okay, so my friends think it is funny to change the passcode on my iPhone.
Maybe you should get new friends.
I'm not sure that recovery mode works when you have to trust the computer, but did you try it?
If you can't update or restore your iOS device - Apple Support
If that won't work, perhaps you can use Find my iPhone from a computer in your iCloud.com account to erase the device.
iCloud: Erase your device - Apple Support
This has nothing to do with the Find my iPhone app being installed on the phone, but you do have to have Find my iPhone activated in the iCloud settings on the phone. -
I forgot my passcode and my iphone says "connect to itunes". I got a new computer and never re-synced my iphone to the new one. How would I reset it?
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New
Also, see iTunes- Restoring iOS software. -
I got a new computer and don't know how to get music from ipod touch to itunes library
I recently got a new computer and don't know how to get music from my ipod touch to show on my itunes library.
You need to transfer the iTunes folder from the old computer to the new one.
iTunes: How to move your music to a new computer (Mac or Windows):
http://support.apple.com/kb/HT4527 -
Bought a new computer and want to know how to transfer music.
ok bought a new computer and now i can't get my music to go from my ipod to the computer for my library. The music is from cd's i used to have and don't have anymore can someone please tell me how to transfer because i don't want to lose it all. thanks
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
HT203167 how do I download the iTunes music that I already purchased onto my new laptop?
how do I download the iTunes music that I already purchased onto my new laptop?
Click here and follow the instructions.
(78765) -
I am trying to add some new software and am told I have an incorrect software that I already confirmed is correct. Can anyone help???
Please confirm you are actually running the ancient OS 8.6.
What software is this? -
WILL NOT ALLOW ME TO DOWNLOAD A MOVIE THAT I HAVE A DIGITAL COPY FOR IT GIVES ME A MESSAGE about purchasing a hd version vs the sd version
Hello everyone,
I was having the exact same, irritating, problem. The only way I was able to work around this lovely little quirk was to redeem the code on my iPod touch. I would guess it would also work on any apple touch pad device. I only had to input the code once and it began downloading. I was then able to go back to my iTunes on PC and it began downloading there too.
*Sidenote: Be sure to uncheck the "Download HD when available" option.
I hope this works and helps the rest of you. -
I bought a app on the App Store and when I try to download it says "you have already purchased this all, it will download now with no additional charge"
I had same problem. All that was next to app was the cloud icon (ie.not 'open') and kept getting same message when trying to download. I found this fix on another discussion that worked wonderfully for me. The guy who found this deserves credit:
1) Open iTunes and go to the iTunes Store
2) Click on your account ID in the upper left-hand side of the window and select account from the drop-down
3) You may have to enter your password, but will then be shown the Account Information screen
4) Look at the top of this screen for a section indicating you have a pending download and click download
5) Either install via sync or on your device itself
I just re-clicked on the cloud in the app-store on the device and it finally worked! It must have been in some sort of app-limbo. -
I got a new computer and I cant use my money balance without it asking me to confirm a credit card. I have credit on itunes account I dont use credit cards it was an itunes card and I do not have it anymore .
How to use your iPod to move your music to a new computer
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