ITunes keeps asking for password and cant access even account information

i m on my imac itunes. everything is up to date.
i tried to make a purchase with a different credit card and decided to click account info in order to change it.
the program keeps pops up with a request of my password. type it in, bounce back and started to ask me again. over and over and will not grant me access to my account info. tried everything from resetting my password to clearing itune cache. does not work. need help.

Are you using an AOL ID?

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