ITunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.
iTunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
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Similar Messages
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for a few weeks i have not been able to access the itunes store from the itunes on my laptop. every time i click on it it tells me it cannot access the store...not sure why. and says this: ITUNES HAS STOPPED WORKING a problem caused the program to stop working correctly. windows will close the program and notify if a solution is available.
I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
I can't open my Itunes program in my laptop computer with windows 8. the message is "Itunes has stopped working. A problem causess the program to stop working properly. windows will close the program and notify you if a solution is available". I reboot the machine, Uninstall and re install the Itune program, stilll the same message pops up.
The first thing to try is System Restore to take you back to a point in time when it did work. If that is not successful, create a new user on the computer. log in with that and see if ID will start. This will tell us if the problem is in the system/program or the user account.
If it works in a new user account, see Replace Your Preferences and in addition to replacing the prefs, empty the InDesign Recovery folder that will be in the same location and the InDesign SavedData file. -
Itunes keeps shutting down immediately upon opening
Can anyone help me? I've updated all software and uploaded the latest version of iTunes (Beta iTunes 10.3). It shuts down immediately upon opening. (It has done this with the last version of iTunes as well)
I thought the original problem was the fact iTuneshelper was open so I located and deleted ituneshelper from "system preferences", "accounts" "login items".
Any other recommendations? Appreciate any suggestions.Tried deleting iTunes again and still getting "This operation cannot be completed because the item "iTunesHelper" is in use.
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Itunes keeps shutting down when I connect my IPod Classic
Itunes shuts down whenever I connect my IPOD classic and sync attempts to start. I have had this IPod for several years and I have had Windows 7 for over 6 months. I am trying to update versions, but I get an error message with that also.I have also seen posts on Microsoft and they aren't helpful.....I have seen many posts on Itunes also regarding same issue. What is up when the company will not fix their problems with the products?
I downloaded the 64bit system....did it like 3 times. Finally, I found some other helpful hints. I tried loading ITUNES in safe mode, still couldn't get it to not shutdown once I connected the IPod, I then logged into one of my other user accounts, then I was able to restore the settings, however, it removed all my songs and syned with the Itunes on that user acct (which was my nano IPod). That was ok, because then I was able to go back to my regular account and sync and updated all my songs....just had to have my kids authorize me again on Itunes. Think it's a racket to keep upgrading, changing things and not supporting the stuff that still works.....my classic works just fine nd holds 5,000 songs...I only have about 1500; so I have long way to go. When my display cracked and the LCD was all messed up. I sent it to IFIXIPODS fast.com and they replaced it, quick and cheap--hats off to them!
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ITunes keeps shutting down when I try to go to the iTunes store
iTunes works fine on my laptop, until i try to click on the store. it gets about half way booted up and then shuts down the entire program. I have thought about downloading the entire program all over again on the web, but have close to 3000 songs and apps on my iPad I am nervous of losing. thoughts?
How did you get the songs on you iPad? My library contains over 18,000 songs in it and I have a portable hard drive that I use as a back up, not only for my music but for everything else on my computer. I accidentally deleted my library once and had to restore everything from scratch, so I learned to back everything up so in case the computer bites the dust, everything is on a portable drive, which I also take with me when I leave the house so also in case of a robbery and the computers are stolen, I have everything that is on them.
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My ipad one keeps shutting down when I open a page
it shuts down whether I am using Chrome or Safari, any suggestions?
That is very interesting in that my iPhone was exhibiting similar behavior with the "blue screen of death" with Pages a few months ago. An update for Pages came out and when I installed the update, the problem disappeared.
Is Pages completely updated on your iPad? Do you use iCloud with Pages? If you use iCloud, try turning it off. settings>Pages>Use iCloud>Off. You will not lose your documents since they will still be in iCloud even if you turn that off on your iPad. -
Itunes keeps shutting down when I try and play movie
Itunes keeps crashing when I try and watch movie I have downloaded
How did you get the songs on you iPad? My library contains over 18,000 songs in it and I have a portable hard drive that I use as a back up, not only for my music but for everything else on my computer. I accidentally deleted my library once and had to restore everything from scratch, so I learned to back everything up so in case the computer bites the dust, everything is on a portable drive, which I also take with me when I leave the house so also in case of a robbery and the computers are stolen, I have everything that is on them.
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When i try to open Firefox, it says Firefox has stopped working & A problem caused to stop working correctly.
OS: Windows 7 Home PremiumSee:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes -
ITunes keeps shutting down when I click on iTunes store button
I am using Windows 7 Pro with the latest version of iTunes, once I call up itunes it opens fine, plays music fine, updates apps fine but when I click on iTunes store it appears to load then the dredded spinning cursor and BAM! the itunes interface disappears just like Keyser Soze. I have read and ran Autoruns however No 3RD party issuses only the apple and Bloody Windows (I know I need to migrate to a real computer) Thanks for any help with this issuse.
If the store starts to open and then dies, the solution in this thread may work.
https://discussions.apple.com/thread/4555900 -
what im going to do next
Delete iTunes on your laptop and reinstall the latest version. Then reboot the laptop and reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart.
Then take a look at this Apple support page.
http://support.apple.com/kb/ht1414 -
what is the issue will cause this problem?
What is your Illustrator version? Windows version?
Anything in the Event Logs that would indicate the cause of the crash? -
Itunes keep shutting down after opening
I have uninstalled iTunes and reinstalled and still after I open it and it is "Matching" with iTunes Store and boom it comes up with iTunes not responding and shuts me down. Where do I go from here? It is a Microsoft Windows box and it says "iTunes has stopped working" and then another box comes up and says iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. (It never does.....) Help..........
I'm having the same problem. I have upgraded to the latest version today, and it's still having the same problem, but worse. Now I have to close and reopen iTunes 2 or 3 times before it starts to work properly.
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Computer shuts down when I open itunes Store
Computer shuts down when I open itunes Store. I don't know why or how to fix it.. It used to work, now it doesn't. I haven't done anything differently. I tried to 'repair' it in the add/delete programs.
Some more info.................I have uninstalled and reinstalled iTunes and Quicktime. No fix. I can access the store on my other desktop computer which I also updtated to the newest version, so I think it's some setting in my laptop. As I said, it works great until I click on "iTunes Store" then it shuts the whole program down.
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