Itunes launches fine however I cannot connect to the Itunes store. It says that Itunes has stopped working and windows is looking for a solution.
Everything seems fine until I try to access the ITunes store. Then I get a message that ITunes has stopped working and that Windows is looking for a solution. Then it tells me that no solution has been found and closes down Itunes.
I can still sync music / podcasts to my ipod and iphone. I am still getting podcast downloads automatically for the ones I have subscribed to.
This is the first time this issue with not being able to access the Itune stores has happened to me. I was just there 2 nights ago.
Hello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen
Similar Messages
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Everytime I open itunes I get a message saying itunes has stopped working and windows is looking for a solution
I have the same issue. An iTunes help page (iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support) suggested I hold down shift and control when clicking to open iTunes, which opens iTunes fine for me. That would mean the problem is in the third party plug-ins that work with iTunes. However, the help pages did not say what to do with the plug-ins once I knew that was the issue. The pages said to find the plug-ins and move them to the Desktop, which I did. That's where the help pages stopped, which is ridiculous. Does anyone know what to do from there?
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i have uninstalled and down loaded itunes four times.
I have the same issue. An iTunes help page (iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support) suggested I hold down shift and control when clicking to open iTunes, which opens iTunes fine for me. That would mean the problem is in the third party plug-ins that work with iTunes. However, the help pages did not say what to do with the plug-ins once I knew that was the issue. The pages said to find the plug-ins and move them to the Desktop, which I did. That's where the help pages stopped, which is ridiculous. Does anyone know what to do from there?
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Please help, after seven uninstall/install porocesses for itunes and after 2 1/2 hours onthe phone to tech support, I am still no further forward. A brand new ipad and ipod and no music onetiher of them.
Hello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
When I try to access the itunes store I receive a message Itunes has stopped working and is
searching for a solution...Will notify you when one is available...I am running Windows 8. Any suggestions?This is the simplest fix, if you're still having a problem with it. I had the same problem, am running Windows 8.1. Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Let me know if you have a problem. -
Itunes has stopped working
This is the simplest fix, if you're still having a problem with it. I had the same problem, am running Windows 8.1. Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Let me know if you have a problem. -
iTunes successfully installs in my computer but the moment I open it, a message will appear showing that microsoft has stopped working and the program will close. What do I do?
Let's first try updating your QuickTime Player to the most recent version. Does that help with the iTunes launch errors?
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I have iPad 2, iPhone 5s, both with iOS 7.1.2. I use PC with Windows 7 and hard wire internet service and iTunes to update apple products; no wi-fi. I updated iTunes to v11.4 on 09/11/14. I ran Windows update on 09/10/14. I did not try to open iTunes on my PC until yesterday 09/16/14. I got the message: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I got the same message today. Does anyone know if this is a Windows problem and if a solution is coming or an iTunes problem? I can get iTunes on iPad and iPhone. All other programs PC are working correctly. I use Norton Internet Service on PC. I ran virus scans and repair/reinstall iTunes yesterday on PC.
Hello notime4,
The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
i like imatch and icloud cause i can keep up with my music easy. lately I authorized my laptop, an HP, so I can play my music on the go. Well for some reason when I open I tunes, imatch automatically tries to update and then i get a message that something has stopped itunes from running, windows will find a solution, program needs to close. i have tried compatiability mode but i get a message saying itunes won't run correctly in compatability mode. tempted to delete the program and reinstall.
i also tried to download the Windows Installer CleanUp Utility, but that too gives me an error message when i try to run it.
Is that an 800A0046 error, megan?
If so, can you get CleanUp to install if you do a run as administrator, as per the following document?
[Error "800A0046 - Permission Denied" when installing the Windows Installer Cleanup Utility in Windows Vista|http://www.winhelponline.com/articles/170/1/Error-800A0046---Permission-D enied-when-installing-the-Windows-Installer-Cleanup-Utility-in-Windows-Vista.htm l]
If you're getting a different error message from CleanUp, let us know what it says. (Precise text, please.) -
TS1717 Every time I try to play music, iTunes says that it has stopped working.
Well recently when I try to play music, It says that iTunes has stopped and crashes. Is there a work around for this? I'm on iTunes 10.6 running windows 7 64bit. I have tried moving the prefences folder and making a new account. Please help!
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards. -
I have a Windows 7 OS 64 bit, ZT desktopcomputer with 16meg memory. I have not been able to install any updates
to itunes to my computer. It downloads, but then when installing, it looks like it is going to complete the install
and then it rolls back and says the errors occured and to try again. I have a win7 64bit HP Laptop that installed
the itune updates with no problem. I have to sync my iphone to my Laptop as it will not work with my desktop.
Please advise.
Thanks,
RogerDo you have any other drive connected, which has a copy of FCP X?
I would make a copy of the application in some drive, just in case; then disconnect the drive, delete the application (could use FCS Remover to delete everything related).
Then, try installing from the purchases tab in the App Store. -
Have Windows 7, 64 bit. Updated ITunes to 10.5 and now I cant open store? I can play music but when trying to open store, or anything else, I get :
"windows has stopped working and is shutting down" and then Windows and ITunes close?? I have tried so many things?? Help!!Yeah, I wrote this wrong. Its ITunes has stopped working and Windows is trying to solve problem, then shuts down.
I have un-installed , re-installed. Tried earlier version and that wont work any more. Changes firewall, pop-ups whatever...........nothing works. And Apple has been no help. Run test and it says all test are good even to Apple store?? -
Downloaded 10.5 iTunes and when I put in an audio book to import into iTunes as soon as I begin typing book info notice appears that iTunes has stopped working and windows 7 closes iTunes. Anyone else have this problem? I hate that you have no way to contact these people and report problems. I tried the old feedback but that didn't get anywhere. Please, I've got several audio books to load and I'm not getting anywhere. Thanks
You really need to put your codes between the
[\code] tags
see http://forum.java.sun.com/features.jsp#Formatting
for more infoCode tags might make it look a little better, but there's still too darn much code. We're volunteers, after all. It'd be a lot of work to review all of this stuff. Can you demonstrate your problem with something smaller? Learn out how to do a combo box with just a page or two and then appy that to your big problem. That's how I'd do it. - MOD -
My iPod (first generation) cannot connect to the app store nor iTunes. What can I do so that it can connect and I can install apps or music once more? Also, when I go on the internet and try to search solutions, it freezes and I have to hold the power button for 20 seconds for it to go to lock screen. Any solutions?
Safari does work, right?
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
It appears you have the original, 1G, iPod, You can update as far as 3.1.3 here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
Identifying iPod models -
I'm trying to help my sister in law get Itunes on her ipod touch. When I press the itunes icon on the home page it says "cannot connect to the ipod store". Similarly when I press the You Tube icon is says "Cannot connect to You Tube". I'm able to access the web through safari. Any ideas out there? Thanks.
Can't connect to the iTunes Store
Try powering off and then back on the router
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