Itunes locks up my computer every time I try to start it.  This has happened with the last few updates so I have not used it.

itunes locks up my computer every time I try to start it.  This has happened with the last few updates so I have not used it.

Hello oldsurfer250,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes for Windows issues:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717http://support.apple.com/kb/ts1717
If iTunes for Windows Vista or Windows 7 won't open, stops responding, or unexpectedly quits, try using the steps below. You may want to print this document before following these steps.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Similar Messages

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    HI there,
    my laptop recenty went kaput and needed a new hardrive which was installed. When I got it back I downloaded itunes again and then bought some music. I connected my iphone and it would not allow me to transfer the music over to the iphone at all. It allowed me to pull all the music on my phone over to the itunes list which I realised at that point did have my usual music list on it. I can't seem to transfer any music purchased over to my iphone for love or money. This is happening to my brother on his itunes account also and he said it's happened since the last update on his. Any suggestions - I'm quite desperate as this is driving me nuts.
    Many thanks,
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    Plug in phone to computer.
    in iTunes click on your device and then Music Tab.
    Deselect the playlist in question, and click sync
    Try your sync again

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    Try the following user tip with that one:
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    if itunes will not run, you probably have mangled windows badly
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    Open your firewall program. First check the settings. Make sure that the
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    =================================================
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    [[Image:FirefoxSafeMode|width=520]]<br><br>
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    [[Image:Safe Mode Fx 15 - Win]]
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  • I tried to erase all of the data on my Mac and now every time I try to start up my MacBook I get the backlash sign!? I've been trying to figure this out for almost 6 hours please help

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    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
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    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
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  • My iTunes isn't playing a movie, how do I fix it? I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program.

    I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program...how do I fix this???

    Try the following user tip:
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  • I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

    I purchased Itunes Match and every time i try to run it, it doesnt even finish step 1, it just says "We could not complete your itunes store request, an unknown error occured (4007" what do i do because i need itunes match to work!

    - Try manually placing the iPod in recovery mode and then restoring. For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    - Next try DFU mode:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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    im playing rage of bahamut at the moment and every time i try to buy ragemedals it comes up with (please contact itunes support to compleate this transaction) i have checked my restrictions and that is fine, i can buy apps from itunes. please help

    What was the response from iTunes after you contacted them like the message said to do?
    Apple - Support - iTunes - Contact Us

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    every time I try to sync my phone and restore my content after I updated my iPhone, iTunes goes through the prompts and then says "cancelling sync" at step 5.  I cannot restore my apps or music!

    when i try to sync my music which i have on my PC's itunes it will just not transfere on the phone. everything will sync [apps, videos, contacts] but the music will just not transfere.
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    I can't get into my iTunes Store. Every time I try, it force closes. I've already tried restarting my phone and that's not working. HELP!!

    someone suggested to open your music app and access the store from there first, once done then you can go to the itunes store app, try it and see if it works

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    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    Please report back to see if this helped you!

  • I just downloaded the trial of Photoshop.  Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened.

    I just downloaded the trial of Photoshop.  Every time I try to open it, it comes up with an error message and closes less than 5 seconds into being opened.  Does anyone know how I can fix this?  I tried rebooting my computer and reinstalling photoshop.  Thank you!

    i7 is quite fast. that's what i am on too. You may need to
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    The order varies depending on your individual needs:
    1. Maybe you have to activate/deactivate, so please have a look there:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    2. Sometimes, we know in the meantime, the "opm.db file" is the culprit. In this case you should delete it.
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    I quote: Adobe Creative Suite Cleaner Tool helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html   and follow the prescribed sequence of operations
    4. If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html or
    Det finns också ett svenskt språkiga chatt. http://helpx.adobe.com/se/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.

  • HT201363 Every time I try to reset my security questions they send the email to an email account that is closed.  How do I change that?  I have other email addresses associated with my account and they always send it to the one that is closed...

    Every time I try to reset my security questiogns they send the email to an email account that has been closed for a couple of years.
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    I have had an itunes account for so long that I don't ever giving any answers for security questions.   Help please.

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

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