ITunes locks up when trying to set up new iPod Touch
I just got a new computer that is 64-bit and runs on Windows 7...I downloaded iTunes today and set up an account and transfered purchased songs from my old iPod to my new computer. I plugged in my new 32g iPod touch and I am wanting to not register it. When I get to the screen that lets me name my iPod and check prefrences on what to sync I hit done and iTunes locks up. I have to go to task manager to shut it down. PLEASE HELP!!! I have had this iPod touch for a week and was waiting on new computer...got new computer but cant get iPod to work!!!
Yes, worth a try. It's probably worth doing a complete uninstall of all related programs too, prior to reinstalling iTunes. for instructions on that, see:
[Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7|http://support.apple.com/kb/HT1923]
Note ... at the time of me making this reply, the instructions in there aren't quite complete for 64-bit systems. After step 14 of *Verify iTunes and related components are completely uninstalled,* I'd also include the following two steps:
(14-1/3) Open the Common Files folder.
(14-2/3) Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(There's a Common Files folder where Apple stuff is stashed in the program files folder as well as the Program files (x86) folder.)
Similar Messages
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Windows 8.1, iOS 8.1.3, Itunes 12.1 64 bit, constantly get 'waiting for changes to apply' when trying to sync my new ipod touch. Downloaded latest version f itunes, and ipod software up to date. Really frustrated I can't sync my music! Please can someone help me
Im having huge issues after updating to 12.1 on Win 8.1 x64. Choppy playback and so on.
Try this since it helps in most situtation :
Remove itunes but keep library files. Then download it again and install it.
Also most likely you will have to restore ipod touch. I restored my iPhone 5 to remove waiting for changes to apply and Error 54.
my iPad air still isnt restored (cant do it now) and it sometimes does same like iPhone waiting for changes to apply. And gives error 54 but sync DOES GET COMPLETED.
Also may sound stupid but try to use USB 2.0 Ports. Not 3.0. I have troubles when using 3.0 -
As mentioned - I was trying to set up an iPod Touch, and it kept telling me "open iTunes," so it dawned on me that I probably needed to update it. So I updated it, and now it just doesn't open (it bounces once, and that's it).
For added info:
I have a MacBook Pro with Mac OS X version 10.6.8.
Technically I keep all my music on an external hard drive, but I don't think anything is corrupted (because it was working fine just before I updated it).
Thank you.Hi, JEvansIII.
Thank you for visiting Apple Support Communities.
Try resetting your System Management Controller or SMC then launch iTunes after processing these steps. If the issue persists, try downloading a fresh copy of iTunes by accessing the second link below.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/en-us/HT201295
http://www.apple.com/itunes/
Cheers,
Jason H. -
Trying to set up my ipod touch 4 generation
says it has a problem with thw server ?Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
my computer will on itunes said that it will not use my new ipod touch because it says that service is not started. I have registered my new ipod touch and am trying to download stuff from my itunelibrary. Ps help!
Try:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Trying to sync my new ipod touch and it is taking forever to sync is this normal?
I'm trying to sync my new ipod touch and it is taking forever to sync is this normal?
At what stage it is freezing?
There are six steps or so.
Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
I'm trying to restore my new Ipod Touch and it won't respond.
In trying to register my new Ipod Touch, I had to update and restart my computer. It sent my Ipod into recovery mode and I have to restore it to continue with the resistration, now it won't respond.
Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694
As the article says, you may have a hardware problem. -
Itunes locks up when trying to import CD
My itunes software locks up when trying to import a CD. Specifically, it will import 1 full CD then lock up when trying to access the artwork. I went into "properties" and stopped the software from looking for artwork, rebooted the machine and was able to import 1 CD, then it would not recognize the next one. I tried 3 different CD's and none of them worked. I am running the most recent version of itunes. Any thoughts?
Help! I have the same problem! I am running Windows XP SP3 and Itunes 8.0.2.20. I imported about a dozen cd's and then the imports started locking up the whole system. I had to power the pc off to get things running again. I have two cd drives installed and both fail. I tried disconnecting the network cable, and it still locked up. Any ideas??
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I really need help changing my email that I set up my iPod touch with when I first set it up. What happened was the email I put in I don't know the password to to activate the accout so I can get apps is there a way I can change it to a different email
ThanksTry resetting your iTunes password using the secret question/answer method. See:
iTunes Store: Retrieving and changing passwords (Apple ID)
Then log into your account and change the email address.
Frequently Asked Questions About Apple ID -
I put the wrong birthdate when registering my daughters new iPod Touch. It didn't let me establish a new account because the birthdate was too young. When I went to correct it, it continued the lock her new registration out. Now I can't successfully register her on iTunes with her correct birth year.
i just opened my ipad, started my apple account/I.D. and realized I put the wrong e mail. I was having trouble correcting my I.D on the Ipad so I went to my laptop and make the proper changes/slash e mail address I wanted for my apple ID. I got back to my ipad and try to download an app I can't because I have to sign in my apple account and I can't because it still has the irrelivant I.D/email address..
So, i did what you said.. went to setting>app store> tapped on my e mail.. it asked me to sign in (with my invalid emails address showing). I signed in with the password I had created. It said "incorrect".. I went to reset password. I reset password, tried to sign in and it says again "unvalid password".. this is getting irritating. I have been asking and no one knows what to do. -
I am trying to restore my sons new ipod touch i am trying to restore it but it keeps coming up as error 1611, i have removed all security software and tried again but it has made no difference, any advice?
Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
Above from:
http://support.apple.com/kb/TS3694
As the article says, you may have a hardware problem. -
Hi, I just want to know when will be available the new ipod touch
Hi, I just want to know when will be available the new ipod touch
October, as had been said here already literally dozens of times, and stated on Apple's web pages and in the Apple Store quite clearly. If you're asking for a specific date, then again as has been said here multiple times, Apple has not yet announced a specific release date.
Regards. -
Itunes locks up when trying to sync new 80gb iPod
I just bought a new iPod. And keep trying to sync it to my computer, but iTunes keeps locking up on me and there is no activity. It lets me start registration then the program freezes before I can submit. Sometimes it starts to sync files but then freezes. I let it stay that way for hours, then shut it off and find nothing updated.
What's the deal? My computer has 2 GB of ram, hundreds of GB of free space and a 3 ghz processor so I doubt it's hardware limitationsYes, worth a try. It's probably worth doing a complete uninstall of all related programs too, prior to reinstalling iTunes. for instructions on that, see:
[Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7|http://support.apple.com/kb/HT1923]
Note ... at the time of me making this reply, the instructions in there aren't quite complete for 64-bit systems. After step 14 of *Verify iTunes and related components are completely uninstalled,* I'd also include the following two steps:
(14-1/3) Open the Common Files folder.
(14-2/3) Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(There's a Common Files folder where Apple stuff is stashed in the program files folder as well as the Program files (x86) folder.) -
ITunes locks up when trying to log another user out of the store.
Running Windows 7. System restart is all that will allow me to re-open iTunes. Running a diagnostic check indicates that the store cannot communicate. Results of that follow:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Elite 7100 Microtower PC
iTunes 10.5.2.11
QuickTime 7.7.1
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.97
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number [redacted]
Current user is not an administrator.
The current local date and time is 2012-01-18 20:13:46.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) Graphics Media Accelerator HD
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.2.11 (x64) is currently running.
iTunesHelper 10.5.2.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {34514AC4-8B99-438B-923C-E2C96131C81C}
Description: Realtek PCIe GBE Family Controller
IP Address: [redacted]
Subnet Mask: 255.255.255.0
Default Gateway: [redacted]
DHCP Enabled: Yes
DHCP Server: [redacted]
Lease Obtained: Wed Jan 18 20:08:05 2012
Lease Expires: Wed Jan 18 20:08:04 2012
DNS Servers: [redacted]
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-01-18 20:10:05.
I've reset the firewall "outbound rules" as suggested in the help after the diagnostic test. This only allows me to enter the store but upon initiating log out iTunes locks. I've used the "netsh winsock reset" (as suggested here: https://discussions.apple.com/message/15905544#15905544) to no avail.
Any ideas are appreciated.Thanks for the response. Following the instructions in that article produces the following information. Very close to what is described in the article but the names differ (IPv6 vs. IP) and a total of eight rather than 10 values. I can't see any LSP interfering with this . . .
I've updated my Norton AntiVirus without effect. Interestingly the firewall "inbound rules" shows one for iTunes even when the connectivity test fails. If I delete the existing and create a new rule it will work only until I try to log out the current user. Then the party is over.
Any other ideas?
Name
MSAFD Tcpip [TCP/IPv6]
Connectionless Service
No
Guarantees Delivery
Yes
Guarantees Sequencing
Yes
Maximum Address Size
28 bytes
Maximum Message Size
0 bytes
Message Oriented
No
Minimum Address Size
28 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
No
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
No
Supports Expedited Data
Yes
Supports Graceful Closing
Yes
Supports Guaranteed Bandwidth
No
Supports Multicasting
No
Name
MSAFD Tcpip [UDP/IPv6]
Connectionless Service
Yes
Guarantees Delivery
No
Guarantees Sequencing
No
Maximum Address Size
28 bytes
Maximum Message Size
63.99 KB (65,527 bytes)
Message Oriented
Yes
Minimum Address Size
28 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
Yes
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
No
Supports Expedited Data
No
Supports Graceful Closing
No
Supports Guaranteed Bandwidth
No
Supports Multicasting
Yes
Name
MSAFD Tcpip [TCP/IP]
Connectionless Service
No
Guarantees Delivery
Yes
Guarantees Sequencing
Yes
Maximum Address Size
16 bytes
Maximum Message Size
0 bytes
Message Oriented
No
Minimum Address Size
16 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
No
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
No
Supports Expedited Data
Yes
Supports Graceful Closing
Yes
Supports Guaranteed Bandwidth
No
Supports Multicasting
No
Name
MSAFD Tcpip [UDP/IP]
Connectionless Service
Yes
Guarantees Delivery
No
Guarantees Sequencing
No
Maximum Address Size
16 bytes
Maximum Message Size
63.99 KB (65,527 bytes)
Message Oriented
Yes
Minimum Address Size
16 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
Yes
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
No
Supports Expedited Data
No
Supports Graceful Closing
No
Supports Guaranteed Bandwidth
No
Supports Multicasting
Yes
Name
RSVP TCPv6 Service Provider
Connectionless Service
No
Guarantees Delivery
Yes
Guarantees Sequencing
Yes
Maximum Address Size
28 bytes
Maximum Message Size
0 bytes
Message Oriented
No
Minimum Address Size
28 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
No
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
Yes
Supports Expedited Data
Yes
Supports Graceful Closing
Yes
Supports Guaranteed Bandwidth
No
Supports Multicasting
No
Name
RSVP TCP Service Provider
Connectionless Service
No
Guarantees Delivery
Yes
Guarantees Sequencing
Yes
Maximum Address Size
16 bytes
Maximum Message Size
0 bytes
Message Oriented
No
Minimum Address Size
16 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
No
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
Yes
Supports Expedited Data
Yes
Supports Graceful Closing
Yes
Supports Guaranteed Bandwidth
No
Supports Multicasting
No
Name
RSVP UDPv6 Service Provider
Connectionless Service
Yes
Guarantees Delivery
No
Guarantees Sequencing
No
Maximum Address Size
28 bytes
Maximum Message Size
63.99 KB (65,527 bytes)
Message Oriented
Yes
Minimum Address Size
28 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
Yes
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
Yes
Supports Expedited Data
No
Supports Graceful Closing
No
Supports Guaranteed Bandwidth
No
Supports Multicasting
Yes
Name
RSVP UDP Service Provider
Connectionless Service
Yes
Guarantees Delivery
No
Guarantees Sequencing
No
Maximum Address Size
16 bytes
Maximum Message Size
63.99 KB (65,527 bytes)
Message Oriented
Yes
Minimum Address Size
16 bytes
Pseudo Stream Oriented
No
Supports Broadcasting
Yes
Supports Connect Data
No
Supports Disconnect Data
No
Supports Encryption
Yes
Supports Expedited Data
No
Supports Graceful Closing
No
Supports Guaranteed Bandwidth
No
Supports Multicasting
Yes -
My iPod Touch just keeps saying "Connect to iTunes" when it is connected to iTunes. I've tried everything, too.
Since the maximum OS X version for an eMac is 10.5, how are you running OS X 10.7.5 on the eMac?
http://support.apple.com/kb/TS1591
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