Itunes match problems

i have many songs on my ipad that was synced on my ipad from a computer that no longer works, the only music i can get on my ipod and itunes is music that was purchased not music from other sources.

You have posted to the iTunes Match forum, which your question does not seem to be related to. You'll have better luck with support by posting to the Using iPad forum.

Similar Messages

  • Can't download music - seems to be an iTunes Match problem

    I have iTunes Match activated, which is working fine on my iPad and iPhone.  However I cannot download purchased music onto the iMac. 
    In my household there is a shared iMac and each user has a different login & password.  Only I know my login password.  I have been using iTunes successfully on it for years, and have been using iTunes successfully for about 6 months now.  Auto-download has been disabled for several months now because I don't want everything downloaded automatically.  All has been fine until about a fortnight ago when the iMac stopped downloading newly purchased music whenever I clicked the little iCloud icon.  This is for music that I have successfully purchased and downloaded on my iPhone whilst at work, and now want to listen to at home.  Whenever I click the iCloud icon to download the new song I get an error message telling me that the computer is already associated with an Apple ID, and I have to wait 54 days etc to sign in with a new Apple ID.  However I'm certain no other Apple ID has been used with my account - when I go to the Store menu it is showing my current and correct Apple ID. 
    The most telling proof that my Apple ID is correct on both iMac and iPhone (and iPad as well) is that when I plug the iPhone into the iMac, the new music syncs across EXACTLY as it should - and it can then be played without problems.  Both the phone and the computer are correctly logged in to the same Apple ID, which is the same Apple ID that I use for iTunes Match.  Also when I click Store -> Update iTunes Match there appears to be no Apple ID conflict.
    Obviously this is an iTunes Match problem which I cannot resolve, can someone please provide assistance / advice.
    (iPhone 4 with iOS 6, iMac mid 2010 with Mountain Lion 10.8.2, single Apple ID for iTunes Store, iTunes Match and iCloud).

    you have to convert your videos...
    google videoera ipod converter

  • ITunes Match problems with new PC

    I have around 25,000 songs that were mostly matched, some uploaded, when I first signed up for iCloud on my previous laptop (64 bit Windows 7 Pro). My iTunes library resided on an external USB drive and iCloud/iTunes Match was mostly working, though I still had some problems with duplicate songs that I had hoped iTunes Match would be smart enough to help me eliminate (it's not). Duplicates came mostly from several earlier attempts to move and clean up my iTunes library, but that's another story...
    Anyway, I got a new laptop (previous one died, hard disk failed), on which I installed iTunes, which I set up with the same external hard drive holding the iTunes library. So the music files were the same. Had to import all the songs from the hard drive which was set up to hold my iTunes Library. The trouble is, iTunes Match apparently thinks I am trying to add 25,000 more songs, when in fact they are the same songs as before. How can I tell it this? When I run iTunes match it says I already have the maximum 25,000 songs, and all the songs in iTunes show up as an error. I can't delete them from iCloud because I can't see them in iTunes! The other laptop is gone. There is apparently no independent way to access iCloud-based music except through iTunes.
    I just realized that this is probably the problem: since the previous laptop hard drive died, whatever secret info Apple stores to identify it as authorized for my iTunes account was lost, and I had no chance to deauthorize it. So it thinks I am trying to match a new set of 25,000 songs (though these are almost all the same songs as before, so I would think iTunes Match could figure this out, but I guess not). I decided to deauthorize all 5 PC's on my account - but I can't do this until March 13, 2013, because I apparently did this last March, no doubt to solve another iTunes problem (seems to happen at least once a year that something in iTunes gets screwed up).
    I sent Apple a request to deauthorize the dead PC (or all of them if they will), but does anyone have any alternate suggestions? I would like to be able to remove non-needed and/or duplicate songs from iCloud, and apparently the only way to do this is to delete them from iTunes (locally), in which case you are supposed to get a prompt to remove from iCloud or not. But all my songs are flagged as "error" in the iCloud status column, so I have no way to see or modify what's out there, since the associated PC is dead.
    I also have most of these ~25K songs on Google Music and in Amazon Cloud. So I'm considering just dumping iCloud and using iTunes locally only (though I'm afraid if I do that it will delete all my local iTunes songs - guess I would have to reinstall from a backup in that case). When iTunes Match works, it's very nice and automatic and convenient since I listen to music on iPod Touch, iPhone, and iPad (yes, I drank Steve's Kool-ade). But as with many things Apple, when it DOESN'T work, it makes you want to slit your wrists. LOL (not).
    Thanks,for any advice.
    -Bruce

    Thanks bmw249. I have good news and bad news. Good news: Apple very quickly deauthorized my computers so I was able to drop the lost computer that was taking up a slot and (I suspected) confusing iTunes Match.
    The bad news is that this didn't make any difference. Nearly all the songs in my iTunes library have an iCloud status of "error" and when I turn on iTunes Match, it churns for a while before telling me that I already have 25,000 songs in the cloud and can't add any more. What I expected is for it to recognize that most of the 25K songs are the very same ones sitting in this local iTunes library. It should be substantially fewer than 25K because I also deleted 1000+ classical music pieces that I have sitting in Amazon Cloud, in hopes of freeing up space for my recently purchased and created music to be uploaded to iCloud. But no dice.
    I am now downloading ~800 songs that iTunes thinks I have only on iCloud. I then plan to figure out how to deactivate iCloud and iTunes Match on this PC so that nothing will be deleted locally when I cancel my iCloud account (it runs out in March 2013 but I assume I can cancel and deactivate the account sooner). The "convenience" of this service isn't worth the many dozens of hours of hours I have spent trying to get it to work the way Apple says it works. Amazon Cloud (also costing ~$25 a year) has a limit of something like 20 GB and no specific limit on number of songs. I buy most music there anyway and have already uploaded most of the rest, so this makes the most sense. I really like the way iTunes Match can (in theory) keep all my music sync'd and smoothly stream to my iPhone even over 3G. Amazon Cloud takes a bit more effort but does much the same thing.
    Thanks for listening. I'm assuming this is a "moderated" forum and that this post will soon be removed for my Amazon comments. 

  • Itunes Match problem

    I subscribed to Itunes Match and went through the procedure for getting it started. Information from my library was gathered okay but the process of matching my music with the Itunes store kept hanging up. I stopped and restarted the process several tmes and each time it got closer to the end before hanging again. However the process finally gave up the ghost when it got to the last track in my library and I could not get it re-started. Any suggestions as to how I overcome this problem?

    Thank you for your suggestion. I checked all +-6500 tracks and found one track with "error" as its status. I tried to delete it but could not as the delete command on right click did not work. However when I highlighted the item and right clicked it, one of the options was to check status with store which I did and the status then changed to "waiting". Notwithstanding all this, the match process still hangs up on the last item.
    Any other suggestions?

  • ITunes Match problem with accessing all my songs on all my IOS devises

    Why are some of my iTunes purchased songs not able to be synced with iTunes match? I can access the songs on my iMac but not on my iPhone. I'm not happy about this and I'm thinking I made a terrible mistake buying iTunes Match

    uxChris wrote:
    Seriously???
    I just want to know if anybody knows what the problem is.. I just want to use iTunes Match on my iOS devices. If it doesn't work I will not use iTunes Match anymore..
    Cause you data got corrupted during either upload, matching process or download. Most likely first two, since you already tried to download to ipad as well.  Decision to use or not use match is up to you.
    Good bye.

  • ITunes Match problem with Mastered for iTunes tracks

    My question is, has anyone solved the problem I'm describing here?
    My wife bought an album (David Bowie, The Next Day, it's great), as a Mastered for iTunes album, under her Apple ID. I copied the album to my computer using Home Sharing. My computer is authorized with both of our Apple IDs.
    I have iTunes Match activated on my Apple ID. This album uploaded - didn't match - to iTunes. I assume that this is because Apple is trying to keep people from getting the Mastered for iTunes version of things and refuses to match that version if it's not already associated with the Apple ID. This seems silly, but so be it.
    Now I try to listen on an iOS device and see more strange behavior:
    - The uploaded tracks stream fine, but
    - They will not download. No matter what network I'm on, no matter the time of day, there's always an error in downloading them.
    I'd be interested to know if anyone has any insight into what's going on; how to get around it; or just if you've seen the same.

    Scott Shuchart wrote:
    So I infer that - to keep the "no free upgrades to Mastered for iTunes" policy with the technical limitation that iTunes cannot perfectly match to the same master - it has a policy not to match to Mastered for iTunes unless the track was purchased with the right Apple ID. This seems like a silly but obvious solution to those two constraints. No?
    No, there is no such policy. I know this because I was recently able to get Eric Clapton's new album Old Sock matched to the Mastered for iTunes version. All the downloaded tracks have the logo on them. Same goes for the matched AC/DC tracks I have downoaded. All are Mastered for iTunes. These are my rips from CD which were matched.
    This is completely different from if someone has an album that was previously bought from the iTunes Store, such as Elton John's Goodbye Yellow Brick Road, which then gets re-released in a remastered version (Mastered for ITunes). Of course we don't get a free upgrade to that version. We have to buy it if we want it. It is just as if you bought the album on CD, then a remastered version is released. You have to buy the CD again.
    As you are talking about an iTunes Store purchase, of course you can't re-rip it, since it was never ripped from CD in the first place. But you might want to read the iTS TOS which can be read here: http://www.apple.com/legal/itunes/us/terms.html
    But, to get back to the original question, this does seem to be an issue with this particular album for whatever reason.

  • Itunes match problem after update

    Ever since my itunes has updated, my itunes match will not add (upload) any new songs. It will go through the steps on a continuous loop, I have tried deleting and readding songs and restarting match. Is anyone having the same issues? or know how to solve it? (I only have around 7400 songs on match). Please help!
    Thanks
    Pat

    Hey guys have finnally found a fix! (uploads really slowly though) have a look at this forum: https://discussions.apple.com/thread/4220354?start=60&tstart=0 (look at the image of "Beavis" post). I did exactly what "Phil" said in the forum "
    I think I found a solution.  The problem seems to be the upload speed and your ISP.  I tested this by using my LTE connection instead and iTunes Match worked no problem.
    So I found a free throttling app called Entonnoir and throttled all the ports that iTunes uses to a maximum of 100KB/s.
    I ran iTunes Match and it's now working...slow, but working.
    You can get the app from here...  http://tools.chocoflop.com/entonnoir_en.html
    Here are the ports to throttle...
    TCP 5223
    TCP 80
    TCP 443
    TCP 3689
    TCP 8000-8999
    TCP 42000-42999"

  • Solved my iTunes Match problems on iOS 7

    I updated both my iPhone 4S and iPad (3rd gen Retina) to iOS7 on Sept 19. I use iTunes Match, and observed 3 different issues:
    Some songs on my iPhone wouldn't play
    Some album artwork on my iPhone wouldn't appear
    Radio option didn't appear on the iPad
    All are solved, so I am sharing what I did. I have an iTunes Match library of about 22,000 songs.
    iPhone: I tried turning iTunes Match on an off to no avail. I then set the Music to NOT "Show All Music", and observed that I had several hundred songs loaded in the Music app, some of which were songs that were giving me grief by not playing. Wishing to start fresh, I went to Settings - Usage and looked for the Music app in order to delete all local files. It was not there! This told me that the OS incorrectly thought there was no local music - a database error. But how to delete a database that the system won't acknowledge?
    So I went to the iTunes Store and downloaded a previously purchased album. Going back into Settings - Usage, the Music app now appeared, showing the total file size for the newly downloaded album. I deleted all music from the app, and it worked - the Music app was empty. I turned iTunes Match back ON and poof! Everything loaded back in and after a while all my album artwork was back, and all songs played normally, whether locally stored or streamed. Problem solved by finding a way to completely delete the music database and start over.
    iPad: No radio, soap. Sorry, I couldn't help that bad joke.
    The Music app on the iPad did not have a Radio button. I forced the iPad to restart (hold Home and Screen Lock buttons together for 5 seconds) and when I restarted Music, Radio appeared for a second and then disappeared (!!). I quit Music and restarted it. The Radio button appeared and I quickly hit it, which brought me to the "get started" screen for Radio. Problem solved by repeated restarts (which probably cleared some temp data, allowing the button to appear).
    I don't know if either of these will help others, but if so then great!
    P.S. - the rest of iOS 7 is working very well on both devices, no complaints worth noting. Nice new stuff.

    iPhone5 and iPad 3 both suffering from "Loading iTunes Match..." message forever.
    Can't do anything. 
    Personally, I think the Apple Keynotes/Events should be done on launch day so they can feel our pain and suffering.  Imagine them standing up there trying to launch the new Music app and getting stuck on this.
    Pathetic.  What's worse is that the 5S and 5C come out Friday, so that's a billion more people setting up new phones and hitting the match and music and app servers. 
    It'll probably be a week before things start to settle down. 

  • Ios 6.1 iTunes Match problems: (1) switch off (2) unplayable tracks

    The new ios 6.1 operating system has reintroduced single downloads to iTunes Match but seems to have added some serious new problems:
    (1) Switching off iTunes Match on the iPhone 4S seems to have no effect. The Music app still pulls from the Cloud. I've tried restarts etc.
    (2) Many whole albums that had previously been successfully uploaded to iTunes Match and which were playable and downloadable on the phone before are now unusable. They show as bold listings in the track lists (ie they should be downloaded) and have no download arrows next to them. However when trying to play, the app just skips past them all without managing to play.
    (3) The "skipping" past issue seems to be happening with a large number of other tracks, whether downloaded or not.

    I have had no problems with iTunes Match, until I updated to 6.1, it seems to work fine on my 4s but on my 4th gen ipad certain songs in the cloud won't play, when I click on it, skips to the next song when it worked just fine in 6.0... I searched for the song in iTunes and it says "play", but when I click on it the screen either turns completely black, with just the date and time at the top, or it goes back to the music app and skips to the next track....weird.... And everything plays just fine on my 4S running 6.1

  • ATV 2 IOS 5.0.2 with ITunes Match problems...

    My ATV2 with IOS 5.0.2 has a problem with of ITunes match. The music aborts again and again. Up to the restart. Everything else runs perfectly. I put already the ATV new. But still the same problem.
    In various forums I already read over the problem. There said the problem is because of iTunes match. What can i make? _but be of ITunes match genuine too expensive.
    Thanks Gelberlemmy

    It seems like the problem was just solved. I had to go into my lockdown folder (see point number 6: http://support.apple.com/kb/ts2529) and delete all the stuff in there.
    The error message said: "Failed to start sync with iPhone (Name)".
    It was a bit longer but that is the basic content.

  • ITunes Match, problems to sincronize the Genius Mixes with my iPad and iPhone

    It's pretty simple, meanwhile in iTunes of my Macbook Air (with iTunes Match activated) I can have the genius mixes that I wish, but in the music of my iPad and iPhone (with iTunes Match activated too), only I've got 4 mixes; I do not why and I've really tried everything, I mean, activate, deactivate, synchronize manually, etc. In spite of all I didn't get the genius mixes in my devices. ¿What is it the weirder? It's in the beginning all worked wonderful, I mean, when I activated for first time iTunes Match everything was OK, there wasn't any problem if I sincronized, but suddenly, one day stoped to make its work, ¿Can anybody help me? I really I'd appreciate it. I've more than two thousand songs and the genius mixes are very easy to listen music. thank you.

    Ok, I see. Keep in mind that the Genius mixes in iTunes will not be exactly the same as the Genius mixes on your iOS devices. I don't know why this is, but I suspect it is because they are locally generated. So you simply may not get more than 4 mixes on your devices.
    I think, though, the best trouble shooting step is to disable iTM on the devices, launch the Music app and let the content clear out, then re-enable the service on the devices. See if that gives you any better results.

  • ITune Match Problem

    I subscribed to iTunes match to be able to download and listen to my music from my cd collection. I downloaded the music in iTunes, status says music is available in iCloud. problem is, in iTunes, the icloud icon is not shown by each song as it suppose so I do not think they are downloaded to icloud athough available (that's possible right?). Also, on my iphone, I do not have the option to 'show all songs. If I select to turn on iTune Match, it wants to replace my existing music on my phone. Can anyone help with this? I do  not want to lose my currect music, that's why I paid for iTune Match.

    Thx for your reply. Itunes Match was actually off on itunes as I could check with your clue
    But when I click on the iphone icon on itunes and select music, there is no option to sync songs and it says "itunes Match is on".

  • Multiple iTunes Match problems

    Hello,
    I just purchased iTunes Match a few days ago and am having several problems.  First, I'm running a late 08 Macbook Pro with up to date Lion, an iPhone and an iPad 2.  I just bought the iPad and got a 16gb thinking that iTunes Match would create extra memory since all of my music wouldn't have to be on it.  Now on to the iTunes Match issues.
    1.  Several songs will not match.
              -I have tried converting many of them to mp3 128kb since they were 160kb originally.  I have an (gasp) android device too and need them to be mp3 and not aac.  This worked on one song last night and I decided to try multiple.  Didn't work, now many of them have the cloud with the x through it or the cloud with the slash through it.
              -I have tried renaming the "album artist" as suggested in these forums but with no sucess.
    2.  On both the iPad and iPhone there are greyed out songs.  I can't play these songs and can't download them.
              -  These are the same songs as in #1
              -  These are also every song downloaded by iCloud.  I'm a musician have have several original songs but I can't get them onto my iOS devices.
    3.  iTunes Match is stuck on the second step with two songs left. 
              - I have tried closing iTunes and quiting then reopening several times with the same result.
    I have also updated everything.
    Thanks for any help you can provide,
    Matt

    Firstly, turn off iTunes Match on your iDevice until the inital scan, match and upload process is complete. Enabling the service on an iDevice before the intial process is complete can cause the types of behavior you're seeing.
    If you have not already done so turn on the iTunes Status column in the iTunes browser by pulling down View > View Options, selecting "icloud status" and clicking OK. Sort on this column, find all the files that are "waiting" or have an error and remove them from your iTunes library and from the cloud (but not from the HDD). You might want to cp\opy them into a special folder on the desktop first.
    Next, re-enable iTunes Match and let it run through the scan. Then start adding the trouble files back to your library a few at a time and let iTM process them.
    If you still wind up with errors you can right-click (or Control+click) on the tracks and choose add to iCloud.

  • ITunes Match Problems after latest update

    OK - installation was fine on my iPhone 5s (32G)
    However now when I select a song from any playlist or album the iCloud symbol appears and I have to download the song (and sometimes the whole playlist) all over again which is properly annoying.  Sure it's not a problem if I'm at home or in an area where wifi/4G is active but
    I've turned off iTunes Match off and back again but the problem keeps on occurring.  Any ideas on how to rectify this.
    To summarise - having to re-download songs after I have selected them to play.

    Hi Gregory,
    I am so glad to hear that you used Time Machine to make a backup of your iTunes library. For instructions on how to restore the library from backup, use the instructions in this article -
    OS X Mavericks: Restore items backed up with Time Machine
    http://support.apple.com/kb/PH14111
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • Itunes match problems with latest Apple TV

    I have a strange problem with iTunes Match on Apple TV (the Latest Apple TV)
    My ipad lists all of my iTunes Match songs, about 10000 or so songs, where as my Apple TV only lists 50 songs.
    I have rebooted Apple TV numerous times.
    I have upgraded Apple TV and fiddled with Apple tv settings.
    My Apple TV can find all music when my Mac and iTunes is turned on, but can only find 50 songs through iTunes match.
    My ipad is on ios6.
    Please help me fix this Apple TV problem.

    Welcome to the Apple Community.
    You need to set up homesharing on both devices using the same ID and password.
    Make sure they are on the same network and that your firewall or security software isn't blocking iTunes.

  • ITunes match problems on iPhone

    I just subscribed to iTunes match and setup my iPhone to use the cloud for music. It works except for the fact that on the albums tab it just says "no music". I am not sure why this is the case because on my ipad the albums show up fine. Any one else having this problem and know a fix?
    I have tried turning match off and then back on as well as rebooting but nothing seems to work. Any help would be appreciated. I am running iOS 5.1

    Hello, and first of all thanks for try to help me.
    I read the information of the links, and saw if that information can help me, regrettably it doesn't.
    Just says about software minimum requirements, turn cellular data on, itunes viewing options (i check it), settings for turn itunes match on (i check it always), options and settings for appear songs missing from itunes match on the computer (is not the case, i have no problems with my laptop). Check icloud status (i check it, it's ok).
    Albums artwork missing & duplicated playlist (is not the case neither).
    So, unfortunately don't say nothing about can't download uploaded songs from itunes match to iphone 5.
    Hope you find another possible solution.
    thank you...

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