ITunes no longer recognizes iPod after "Enable Disk Use"

I enabled the disk use on my iPod and now iTunes won't recognize it, meaning it doesn't appear in the source window and I can't disable the disk use and sync. The iPod only appears in the device manager as a USB storage device, but not in My Computer; the iPod flashes Do Not Disconnect. I've tried the 5 rs. Any advice/wisdom, anyone? Thanks.

In Device Manager, change the drive letter of the device, use M.

Similar Messages

  • HT1478 i get a message when trying to sync..."requried disk cannot be found" even after enableing disk use

    i get a message when trying to sync..."requried disk cannot be found" even after enableing disk use

    First make sure you are using the most up to date version of iTunes and have all the latest Windows updates/patches installed on your PC.  From there, try again and if still no luck, make sure you are plugging your iPod into a high powered USB 2.0 port.
    Otherwise try these steps:
    1. Run “c:\WINDOWS\system32\devmgmt.msc” (i.e. *Device Manager*), and leave it open for now for later use
    2. Start up iTunes
    3. Next, connect your iPod.
    4. Go to your iPod Settings and select the “Enable disk use” option from under theSummary tab.
    5. A dialog box will pop up reminding you that you’ll need to manually eject. Go ahead and hit OK
    6. Hit Apply to save changes to the iPod
    7. Quickly switch to the Device Manager window and right-click on any item within the window and select “Scan for hardware changes”
    8. Finally, switch back to iTunes, and try re-syncing your iPod to see if it helped.
    It might not also hurt to trash your iPod's Photo cache if it has one (i.e. you sync photos to the iPod).  See this article for information on where to find this folder on your Windows XP machine.
    http://support.apple.com/kb/TS1314
    B-rock

  • Itunes won't recognize ipod after ipod software update

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    When I connect the Ipod through the USB cord, the "Connected" screen appears on the Ipod, then the Ipod instantly goes to the "OK to disconnect" screen with the white disconnect bar, without prompting.  All during this time, Itunes never recognizes my Ipod. 
    Also on the "My Computer" screen, the Ipod is only recognized for the brief instant that the Ipod "Connected" screen appears.  When the Ipod goes to the "OK to disconnect" screen, the Ipod is no longer recognized on the "My Computer" screen.
    I'm assuming restoring my Ipod to factory settings is the best way to fix this.  But how do I restore my Ipod if Itunes will never recognize it?

    Itunes still does not recognize my Ipod and disconnects it immediately, even after disabling the firewall and anti-virus protection.
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  • Itunes does not recognize ipod after new version was intalled

    Hello there,
    I just downloaded and installed the new iTunes 7.1.3.1 version and when I first plugged the ipod after the instalation it said " unable to update ipod". I unplugged the ipod from computer and when I tried to play, it frozze up. Now I can't turn off , or do anything w/ it. I tried the troubleshhoting steps of Apple's web site, but no help there. Now my itunes will not recognize the ipod, nor does it update my podcasts. Any help out there???? I have WIN XP, IE 7.
    Thanks a lot

    Hello there,
    I just downloaded and installed the new iTunes
    7.1.3.1 version and when I first plugged the ipod
    after the instalation it said " unable to update
    ipod". I unplugged the ipod from computer and when I
    tried to play, it frozze up. Now I can't turn off ,
    or do anything w/ it. I tried the troubleshhoting
    steps of Apple's web site, but no help there. Now my
    itunes will not recognize the ipod, nor does it
    update my podcasts. Any help out there???? I have WIN
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    Sorry, I forgot to tell, my ipod is the 5th gen video 60GB

  • Itunes won't recognize iPod after installing MediaMonkey..

    Hi,
    I recently switched from Itunes to MediaMonkey, and I'm very happy. But my girlfriend still uses iTunes. And now her iTunes won't recognize neither her or my iPod when I connect either of them. Windows and MediaMonkey recognizes them perfectly. iTunes just comes up with this error message:
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    I've tried uninstalling and re-installing iTunes a number of times. I even tried uninstalled MediaMonkey, but nothing works..
    PLEASE HELP ME, I'M GOING INSANE HERE =(

    Have you tried working through the steps in this article, in the order listed?
    http://support.apple.com/kb/TS1363?viewlocale=en_US

  • ITunes no longer recognizes iPod mini

    Things with my ipod mini have been going downhill lately. Along with reduced memory (down from 4G to 3.77G last time I checked) and a weaker battery life, then it had when I first bought it. Now for the first time, the ipod is NOT SHOWING UP IN iTUNES! I realise the thing is getting old (almost 2 years) but I'd really rather not replace it yet, until it totally craps out on me and stops working (is that time coming soon?).
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    After that incident I haven't had a need to update music on the mini and I have charged it using outside ports, which have work normally with the mini behaving like it used to and charging completely.
    I'm hope my post is understandable, I'm not a very technical person, so my language might be amatuerish. I really would like to enjoy my mini again though so any help is appriciated.
    Thanks, Ashley

    Update: I disconnected the mini for a while and just now tried re-connecting it. This time the ipod showed up in the menu after a minute or two. It still doesn't want to charge through the usb, but I can continue to use the wall port for that if I have to. Good news is I can now update my songs again =)

  • ITunes won't recognize ipod after upgrade

    Yesterday my ipod synced fine, then I upgraded to the latest version of iTunes and now when I plug the ipod in, it does not show up anywhere. Nice.
    I tried re-installing itunes re-booting and resetting the ipod countless times, different usb ports, etc. I'm convinced it is the software upgrade.
    When I plug it in, it does not give the "do not disconnect" msg. It does nothing except indicate it is charging (little lightning bolt).
    I had this same issue after an upgrade last year, and all the sudden it started working after simply plugging it in a few days later (magic!)
    I also find it hilarious that one of the tips Apple suggests for this problem is to re-set your ipod to factory settings....which step 1 to do so is to connect it to your computer and select that in itunes--I can't get it to show up in itunes, so how can I re-format it!!
    Any suggestions?
    Are there any other files I should trash when deleting itunes off my mac besides the application?

    OK, it is working now. Not exactly sure the cause of problem, but here's what I did in case others have a similar problem:
    I did not have a syncservices file Carolyn mentioned.
    So I hunted around and found a document suggesting to delete the ipod.plist file and the isync.plist file in the preferences directory.
    I did it one at a time, rebooting both my imac and ipod before connecting again.
    Deleting the ipod file did not work.
    Deleting the isync file DID WORK. Also note that throughout this I had re-named my "iTunes" folder (where all my songs are), so when I opened iTunes, it created a new blank song library. Also, each time I did delete the itunes plist files mentioned previously in this thread.
    Once iTunes recognized my iPod I went ahead and restored it, deleting all the iPod data.
    I then restored my original song library to itunes, and re-synced the ipod.
    Then the moment of truth, disconnecting the ipod and re-connecting to see if iTunes will recognize it. NO LUCK. SAME PROBLEM! %$#@&!
    While I'm re-booting the mac, I was playing some videos on my ipod, I had not played in a long time. By pure chance I find that 2 of them appear to be corrupt and did not play correctly...they were very old qt movie of some commercials I had from 10 years ago, that I stuck on my ipod for fun last year.
    I also found a video podcast I downloaded from Apple --the day I had these problems--would not even play. It played on iTunes, but locked up my iPod--my iPod has never frozen like that.
    So I trashed those corrupt video files before I re-synced my ipod yet again (after restoring it again,etc.).
    NOW IT WORKS LIKE A DREAM.
    Not sure if a corrupt video file can hose up iPod syncing, but that is what the evidence points to here. Or possibly the older videos combined with the new software upgrade.
    Thanks to Carolyn for suggestions.

  • ITunes won't recognize iPod after update

    I got a 40G color photo ipod froma friend and had it restored, plugged it in, added my music, unplugged it, and used it just fine. I went to plug it back in to add a few more things and it was not recognized by iTunes. The autoplay window came up and then the iPod installer said I had to restore the iPod- which I did. Then I reinstalled my music, unplugged it, and it worked fine. Then I plugged it back in and the same thing happened. I went to the apple store and they restored it again and ran diagnostics on it. It seems to be just fine. I got it home. plugged it back in to my laptop, added my music, and it worked fine. Then I unplugged it and it messed up again.
    You can see the frustrating cycle that I find myself in. Here are the things that I have noticed:
    When I stop the update partway through, disconnect and then reconnect, it seems to be fine. Once the update is finished and the iPod is disconnected and reconnected, it seems to never work properly.
    Also, it seems that when it is working properly, when I open the safely remove hardware window, the iPod is recognized as an iPod. It reads:
    USB mass storage device
    Apple iPod USB device
    When it is not being recognized, I open the safely remove hardware window, and it says:
    USB mass storage device
    Generic volume - (E:)
    Apple iPod USB device
    Could this be the problem?
    iPod 40G color photo   Windows XP Pro  

    B- I plugged in my iPod again this morning and got the same autoplay window- and no recognition. I went in to change the drive letter of the iPod following the instructions on the link you gave me. When I pull up the disk management window, I see 2 disks listed: (C:) and (E:), but it does not say IPOD like the picture does on the help page. Should I change the drive letter anyway? Does this mean that it's not recognized as an iPod? Thanks for your help...
    Also, about 3-5 minutes after the autoplay window comes up, I get an "iPod not readable" message that instructs me to open the iPod updater to restore my iPod- which I've done 5 times already.

  • Mac and iTunes no longer recognizes ipod shuffle

    All of a sudden, my iTunes doesn't see my iPod shuffle (2nd gen) anymore. It also doesnt appear on the desktop.
    When I plug it in, the little orange light flashes, so it is charging. And the ipod itself still works.
    I tried all the steps in this document, including updating iTunes and restarting my mac. I know the USB works because the iPod charges.
    https://www.apple.com/support/ipodshuffle/assistant/itunes/#section_4
    what can I do?

    Update: I disconnected the mini for a while and just now tried re-connecting it. This time the ipod showed up in the menu after a minute or two. It still doesn't want to charge through the usb, but I can continue to use the wall port for that if I have to. Good news is I can now update my songs again =)

  • ITunes no longer recognize iPod or iPad, won't burn cds.

    I've recently updated iTunes and it no longer recognises either my iPod or iPad mini. It also generates the "Registry settings used for importing and burning cds are missing etc" message on opening the program.
    So far I've tried:
    - Re-installing iTunes several times
    - Stopping and restarting the Apple mobile device service
    - Following the steps in the "iTunes for Windows: "Registry settings" warning when opening iTunes" troubleshooting guide, going into the registry key and adding in the GEARAspiWDM iTunes filter device.
    - And reinstalling iTunes a couple more times
    This doesn't seem to have had any effect - what's the next step I should take? I'm using Windows 8.

    eta - I've also been following the steps from here but I've been unable to empty the Temp directory, even with no apps runnings, and attemping to verify the Apple Mobile Device USB driver is installed failed - the driver specified in the fix came up with an error that it wasn't compatible with my version of Windows, and there is no drivers folder in
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\.

  • ITunes won't recognize iPod after trying to update to iOS 5?

    Today I tried updating to iOS 5, and I had to update to iTunes 10.5, so while the update was downloading, I left my room, when I came back, iTunes said it was finished and I then decided to update my iPod to iOS 5.I had then decided to leave my room and when I came back, iTunes wasn't running anymore and my iPod had the "USB to iTunes" screen, so I tried plug in my iPod to my computer and since I'm on Windows XP, it then gave me the error noise and said that this driver didn't exsist, so I tried updating my drivers and it ended up not working, so then I tried re-installing iTunes 10.5 and then I got another message saying "Bonjour Services failed to install" then it said "Bonjour Services failed to start" then later in the installation it said "Apple Mobile Support failed to Start"
    So now my iPod is stuck on that screen and my iTunes won't work.
    *I'm running Windows XP 32-bit
    *I have a iPod Touch 4th Gen 32gb
    *I have not tried to jailbreak or do anything except use iTunes to import music

    Same here: junk Apple upgrade has stopped me accessing many apps. It appears to have stalled out.
    Is this the Steve Jobs legacy?
    "The iPod ------- could not be synced because the sync session failed to start."
    What sort of error message is that?
    It has just been through a complete restore and given the same message!
    It has also lost a load of Apps that I have paid for and cannot use, nevermind material bought from the Apple Store.
    What sort of rip off artists are these Apple dead beats?
    Do I have to pay twice when they upgrade my Ipod?

  • PC/Itunes doesn't recognize IPOD after upgrade to newest Itunes version

    Last night I tried to connect my ipod to my new(ish) laptop for the first time. The last time I used Itunes was 03/06. I downloaded Itunes from the website. Installed it. Plugged in my IPOD and it WAS recognized by Itunes and PC. An update automatically came up so I downloaded that and installed it. It said I had to uplug the IPOD from the PC and plug it into the charger to update and install. Did that. Now my PC and Itunes does not see the IPOD. I have literally done EVERY troubleshooting step on the discussions groups and website.
    Dell Latitude D610   Windows XP   Home Edition V2002 SP2

    Try:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • Can't find 'Enable Disk Use' with iTunes 9 on my iPod Touch

    I have a 1st generation iPod Touch, and need to enable disk use, but can no longer find the option in iTunes 9! Can somebody please tell me how to do this? Thanks.
    EDIT: Just found out that the iPod touch doesn't support disk use... Although I've found a hack that makes it work, Thanks anyway.
    Message was edited by: johnthompson1993

    You just be looking at instructions for the older iPods. None of the iOS devices such as the iPod touch have ever supported disk use. There are third-party utilities that purport to provide workarounds to allow such use, but I have no experience with any of them so I can't make any recommendations.
    Regards.

  • I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it.  Any ideas?  I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.

    I have an old iphone and have a new one as well. I would like to use my old on as an ipod but itunes not longer recognizes it.  Any ideas?  I have been using it for a month with no problems until tonight. I restarted my computer..still no fix.

    Looks like its fixed.     I am syncing it now.      A lot of the answers are for the new iphone so i had to mess with a bunch of settings as well.  My old phone is now an 8 gig ipod.  the books app no longer works and that *****.....but better than nothing...

  • TS1930 Hi All, I'm using iTunes 10.6.3.25 and i don't see the option of "Enable disk use" here so can someone kindly help me in copying the videos from my iPod Touch to my PC, Thank you.

    Hi All, I'm using iTunes 10.6.3.25 and i don't see the option of "Enable disk use" here so can someone kindly help me in copying the videos from my iPod Touch to my PC, Thank you.

    There is no enable disk use option for iOS Devices.  See this article for instructions on copying videos and photos from your iOS device to your PC.
    iOS: Importing personal photos and videos from iOS devices to your computer
    B-rock

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