ITunes no longer recognizes my iPod nano 5th gen.  When plugged into macbook usb it appears as my iPhone.  Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

iTunes no longer recognizes my iPod nano 5th gen.  When plugged into macbook usb it appears as my iPhone.  Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

Hello BPeery,
I would go through ALL the steps here:
iPod not recognized in 'My Computer' and in iTunes for Windows
Let us know how it goes.
Hope this helps.
~Julian

Similar Messages

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  • Crash Report: Itunes crashes when connecting ipod nano 5th gen

    hi have had my imac since 2011 and never one problem until a week ago.  I connect ipod nano 5th gen and itunes crashes every time. Have tried rebooted, removed plist and other popular things but I get this error message everytime. 
    I am on an iMac running 10.6.8 OS and Itunes 10.6.3. Never happend before but literally tried 20 times and same crash report every time. iPod works fine by the way.
    If anyone can help thank you!
    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         10.6.3 (10.6.3)
    Build Info:      iTunes-10632501~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [359]
    Date/Time:       2014-08-02 21:24:41.456 -0400
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          321141 sec
    Crashes Since Last Report:           3
    Per-App Interval Since Last Report:  185 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      37A59C6B-96E1-408F-A12F-FD8E9DE95584
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004
    Crashed Thread:  19
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.iTunes               0x0014fd4f 0x1000 + 1371471
    3   com.apple.iTunes               0x000538f5 0x1000 + 338165
    4   com.apple.iTunes               0x0014fcc9 0x1000 + 1371337
    5   com.apple.iTunes               0x0014fb7f 0x1000 + 1371007
    6   com.apple.iTunes               0x0014fb15 0x1000 + 1370901
    7   com.apple.iTunes               0x00053672 0x1000 + 337522
    8   com.apple.iTunes               0x0005355b 0x1000 + 337243
    9   com.apple.iTunes               0x000534d4 0x1000 + 337108
    10  com.apple.CoreFoundation       0x9513e42b __CFRunLoopDoSources0 + 1563
    11  com.apple.CoreFoundation       0x9513beef __CFRunLoopRun + 1071
    12  com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    13  com.apple.CoreFoundation       0x9513b1f1 CFRunLoopRunInMode + 97
    14  com.apple.HIToolbox           0x94cc3e04 RunCurrentEventLoopInMode + 392
    15  com.apple.HIToolbox           0x94cc3bb9 ReceiveNextEventCommon + 354
    16  com.apple.HIToolbox           0x94cc3a3e BlockUntilNextEventMatchingListInMode + 81
    17  com.apple.AppKit               0x90bdd595 _DPSNextEvent + 847
    18  com.apple.AppKit               0x90bdcdd6 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    19  com.apple.AppKit               0x90b9f1f3 -[NSApplication run] + 821
    20  com.apple.iTunes               0x0000446f 0x1000 + 13423
    21  com.apple.iTunes               0x000042b9 0x1000 + 12985
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib             0x933c8382 kevent + 10
    1   libSystem.B.dylib             0x933c8a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib             0x933c7f59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib             0x933c7cfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib             0x933c7781 _pthread_wqthread + 390
    5   libSystem.B.dylib             0x933c75c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.CoreFoundation       0x9513c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation       0x95141304 CFRunLoopRun + 84
    5   com.apple.iTunes               0x0000aac2 0x1000 + 39618
    6   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    7   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    8   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 3:
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes               0x0000ac9d 0x1000 + 40093
    4   com.apple.iTunes               0x000211f7 0x1000 + 131575
    5   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    6   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    7   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 4:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.CoreFoundation       0x9513c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation       0x95141304 CFRunLoopRun + 84
    5   com.apple.iTunes               0x0003dafc 0x1000 + 248572
    6   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    7   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    8   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 5:
    0   libSystem.B.dylib             0x933c7412 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x933c79a8 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x933c75c6 start_wqthread + 30
    Thread 6:
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iTunes               0x0000ac9d 0x1000 + 40093
    4   com.apple.iTunes               0x0000abb4 0x1000 + 39860
    5   com.apple.iTunes               0x0000aa37 0x1000 + 39479
    6   com.apple.iTunes               0x00a35f39 0x1000 + 10702649
    7   com.apple.iTunes               0x00a35f67 0x1000 + 10702695
    8   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    9   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    10  libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 7:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.iTunes               0x001406a9 0x1000 + 1308329
    3   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    4   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 8:  com.apple.CFSocket.private
    0   libSystem.B.dylib             0x933c0ac6 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation       0x9517bc53 __CFSocketManager + 1091
    2   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    3   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 9:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.CoreFoundation       0x9513c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation       0x95141304 CFRunLoopRun + 84
    5   com.apple.iTunes               0x0000aac2 0x1000 + 39618
    6   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    7   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    8   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 10:  WebCore: LocalStorage
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.JavaScriptCore       0x95a21fd1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
    4   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    5   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 11:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.CoreFoundation       0x9513c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation       0x9513b1f1 CFRunLoopRunInMode + 97
    5   com.apple.Foundation           0x9959f224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
    6   com.apple.Foundation           0x995664c4 -[NSThread main] + 45
    7   com.apple.Foundation           0x99566474 __NSThread__main__ + 1499
    8   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    9   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 12:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.CoreFoundation       0x9513c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation       0x95141304 CFRunLoopRun + 84
    5   com.apple.iTunes               0x0000aac2 0x1000 + 39618
    6   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    7   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    8   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 13:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.CoreFoundation       0x9513c2df __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation       0x9513b3c4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation       0x95141304 CFRunLoopRun + 84
    5   com.apple.iTunes               0x0000aac2 0x1000 + 39618
    6   com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    7   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    8   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 14:  JavaScriptCore::Marking
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    Thread 15:  JavaScriptCore::Marking
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    Thread 16:  JavaScriptCore::Marking
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    Thread 17:  JavaScriptCore::BlockFree
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933cf2b1 pthread_cond_timedwait$UNIX2003 + 72
    3   com.apple.JavaScriptCore       0x95a2201c ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
    Thread 18:  WebCore: LocalStorage
    0   libSystem.B.dylib             0x933cfaa2 __semwait_signal + 10
    1   libSystem.B.dylib             0x933cf75e _pthread_cond_wait + 1191
    2   libSystem.B.dylib             0x933d13f8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.JavaScriptCore       0x95a21fd1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
    4   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    5   libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 19 Crashed:
    0   ...thesis.MacinTalkSynthesizer 0x1f703116 MEOWReader::MEOWReader(int, void const*, char) + 44
    1   ...thesis.MacinTalkSynthesizer 0x1f6d0f05 SpeechChannelManager::UseVoice(VoiceSpec*, __CFBundle*) + 471
    2   ...thesis.MacinTalkSynthesizer 0x1f6f9b27 SEUseVoice + 85
    3   ....speech.synthesis.framework 0x99bd6c19 NewSpeechChannel + 730
    4   com.apple.iTunes               0x006d5fc9 0x1000 + 7163849
    5   com.apple.iTunes               0x0079b05e 0x1000 + 7970910
    6   com.apple.iTunes               0x00511cf5 0x1000 + 5311733
    7   com.apple.iTunes               0x00519196 0x1000 + 5341590
    8   com.apple.iTunes               0x003d99bb 0x1000 + 4032955
    9   com.apple.iTunes               0x001406dd 0x1000 + 1308381
    10  libSystem.B.dylib             0x933cf259 _pthread_start + 345
    11  libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 20:
    0   libSystem.B.dylib             0x933a1afa mach_msg_trap + 10
    1   libSystem.B.dylib             0x933a2267 mach_msg + 68
    2   com.apple.iTunes               0x0014fd4f 0x1000 + 1371471
    3   com.apple.iTunes               0x000538f5 0x1000 + 338165
    4   com.apple.iTunes               0x001508bc 0x1000 + 1374396
    5   com.apple.iTunes               0x008d9700 0x1000 + 9275136
    6   com.apple.iTunes               0x00154c8d 0x1000 + 1391757
    7   com.apple.iTunes               0x003c9f95 0x1000 + 3968917
    8   com.apple.iTunes               0x001406dd 0x1000 + 1308381
    9   libSystem.B.dylib             0x933cf259 _pthread_start + 345
    10  libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 21:
    0   libSystem.B.dylib             0x933d082e pread$UNIX2003 + 10
    1   com.apple.iTunes               0x00072ba2 0x1000 + 465826
    2   com.apple.iTunes               0x00094060 0x1000 + 602208
    3   com.apple.iTunes               0x0009317f 0x1000 + 598399
    4   com.apple.iTunes               0x00d0ed8b 0x1000 + 13688203
    5   com.apple.iTunes               0x00d0ff60 0x1000 + 13692768
    6   com.apple.iTunes               0x00d174c0 0x1000 + 13722816
    7   com.apple.iTunes               0x00088d70 0x1000 + 556400
    8   com.apple.iTunes               0x000833f7 0x1000 + 533495
    9   com.apple.iTunes               0x008abff0 0x1000 + 9089008
    10  com.apple.iTunes               0x003c59bf 0x1000 + 3951039
    11  com.apple.iTunes               0x00920d3a 0x1000 + 9567546
    12  libSystem.B.dylib             0x933cf259 _pthread_start + 345
    13  libSystem.B.dylib             0x933cf0de thread_start + 34
    Thread 19 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x1f7030f8  ecx: 0x20416200  edx: 0x00000000
      edi: 0x1d6b2620  esi: 0x00000000  ebp: 0xb0100b28  esp: 0xb0100af0
       ss: 0x0000001f  efl: 0x00010286  eip: 0x1f703116   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x00000004
    Binary Images:
        0x1000 -  0x1138fdf  com.apple.iTunes 10.6.3 (10.6.3) <307F7FE8-1C94-272C-C31F-42AF69ED30E7> /Applications/iTunes.app/Contents/MacOS/iTunes
    0x138b000 -  0x1406fef  com.apple.iTunes.iPodUpdater 10.4 (10.4) <B29EA882-8874-0E2B-FC30-999F8B209640> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0x144b000 -  0x1470ff7  com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
    0x1498000 -  0x149dff7  com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0x14a3000 -  0x177ffe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
    0x17a1000 -  0x17d4fe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
    0x17e1000 -  0x18abfe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
    0x18c2000 -  0x1904fe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
    0x1909000 -  0x194eff7  com.apple.CoreMedia.AVCFSupport 1.0 (705.24.4) <FAEC8CE1-BF17-B566-38E3-98E97C2403CE> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/CoreMedia.fr amework/Versions/A/CoreMedia
    0x196d000 -  0x1cd8ff3  com.apple.MediaToolbox.AVCFSupport 1.0 (705.24.4) <B801EFCB-07D9-2A94-9E7A-530AD7E892AA> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/MediaToolbox .framework/Versions/A/MediaToolbox
    0x1d3d000 -  0x207dfeb  com.apple.VideoToolbox.AVCFSupport 1.0 (705.24.4) <A4DBF709-3753-2F20-B20D-1D5DB80F3997> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Support/VideoToolbox .framework/Versions/A/VideoToolbox
    0x4866000 -  0x4867ff7  com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x4bdf000 -  0x4be3ff3  com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
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    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
    Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
    Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: SAMSUNG HD502HJ, 465.76 GB
    Serial ATA Device: HL-DT-STDVDRW  GA32N
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfa130000 / 5
    USB Device: USB2.0 Hub, 0x05e3  (Genesys Logic, Inc.), 0x0608, 0xfa134000 / 7
    USB Device: My Passport 0748, 0x1058  (Western Digital Technologies, Inc.), 0x0748, 0xfa134400 / 9
    USB Device: Flash Disk, 0x1e3d  (Chipsbrand Technologies (HK) Co., Limited), 0x2095, 0xfa134200 / 8
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0xfa111000 / 6
    USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa120000 / 3
    USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: FreeAgent Pro, 0x0bc2  (Seagate LLC), 0x3110, 0xfd140000 / 6
    USB Device: Hub, 0x050d  (Belkin Corporation), 0x0255, 0xfd130000 / 5
    USB Device: iPod, 0x05ac  (Apple Inc.), 0x1265, 0xfd136000 / 10
    USB Device: Dell USB Keyboard Hub, 0x413c  (Dell Inc.), 0x1004, 0xfd135000 / 7
    USB Device: Razer Copperhead Laser Mouse, 0x1532, 0x0101, 0xfd135200 / 9
    USB Device: Dell USB Keyboard Hub, 0x413c  (Dell Inc.), 0x2006, 0xfd135100 / 8
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8502, 0xfd110000 / 3

    Your Mac is running an outdated version of iTunes.
    Disconnect the iPod nano from your Mac.
    Download and and install iTunes 11.3  >  https://www.apple.com/itunes/download/
    It's not necessary to uninstall the current version of iTunes.
    When you're done installing, restart your Mac.
    Then launch iTunes and connect the iPod nano.
    A good way to make sure your OS X software is always up to date. Open System Preferences > App Store then select:  Automatically check for updates

  • My ipod nano 5th gen. wont turn on and is not being recognized on my mac or itunes

    my ipod nano 5th gen. wont turn on and is not being recognized on my mac or itunes

    What have you tried so far in terms of troubleshooting?  After leaving the Nano to sit and charge for at least 30 minutes, try resetting it by pressing and holding both the Select/Center and Menu buttons together long enough for the Apple logo to appear. You'll want to make sure the Hold Switch is not in the On position as well.
    B-rock

  • I have a pc running vista and the hard drive crashed how can i transfer my songs from Ipod nano 5th gen to my new hard drive and into itunes

    I have a pc running vista and the hard drive crashed how can i transfer my songs from Ipod nano 5th gen to my new hard drive and into itunes

    Right click on your device in the device list and choose "transfer purchses" to copy all music bought in iTunes to your new iTunes library.
    For all other media you'll have to use 3rd party software, examples are mentioned in this thread:
    http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0

  • My ipod nano 5th gen  wont play movies or videos on my ipod but plays them on itunes when i click on it the screen flashes black i have tried taking the movie off my ipod and putting it back on but it still won't work what should i do?

    My ipod nano 5th gen. won't play movies or tv shows but it plays them on itunes.  When I click  on it the screen flashes black. I have tried taking the videos off my ipod and then putting them back on but it still won't work. what should i do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • I upgraded to itunes 10.6 and I can't manually sunc to my ipod nano 5th gen anymore. I have re-installed itunes, restored my ipod and tried it dozens of times

    I upgraded to itunes 10.6 and with that "upgrade" I can't manually sunc to my ipod nano 5th gen anymore. I have re-installed itunes, restored my ipod, tried syncing under another users account and everything else I can think of. It syncs ok upon initial start-up but then when I tryp to select podcasts or music to sync to it, itunes crashes. Now that I restored my ipod, I can't even get my old podcasts much less add new ones.

    Do you have any better luck with that if you update to iTunes 10.6.1.7?
    From the notes for the release:
    iTunes 10.6.1 provides a number of improvements, including:
    • Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
    • Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
    • Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
    • Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
    http://www.apple.com/itunes/download/

  • IPod Nano 5th gen wont sync photos with iTunes 10

    My ipod nano 5th gen, is having trouble syncing photos and saying the file isnt there and it wont sync the photos. what could be wrong ??
    i have re-set settings and that didnt work
    PLEASE HELPPPP!!!!!!!!!!

    That might be a damaged iPod photo cache, Kid.
    If you delete your photo cache as per the following document, are you able to get a proper photo sync?
    [iTunes: Photo sync creates iPod Photo Cache folder|http://support.apple.com/kb/TS1314]

  • My Ipod nano 5th gen lost all of my podcasts and will not download anything from ITunes

    All my content on my Ipod nano 5th ed disappeared, and it will not download anything from ITunes.  I restoered original content. My operating system is up to date.  My capacity is 8 gigs.  What more should I do?

    The title says "iPod nano 5th gen" but your message says "iPod classic". There is a forum for the iPod classic, if that is what you have.

  • My ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

    my ipod nano 5th gen is still making the clicking noise but won't play music and the screen is black what's wrong?!

    Downloading past purchases from the App Store, iBookstore, and iTunes Storehttp://support.apple.com/kb/HT2519
    Message was edited by: michael08081

  • IPod Nano 5th Gen memory issues?

    Hello. My iPod Nano 5th gen is great, and I've been able to use it for 2 years now, and it serves me well. Perfect condition since the day I got it. However, there are some memory issues...
    First off, I have only two recorded videos totaling 1 minute and 29 seconds, so it shouldn't take up much memory at all. And I don't have any other videos on my iPod either.
    Well, when I go to "About" under "Settings", then it always says that there are only 902 MB left, and it's an 8 GB. What's weirder is that it says that 6.1 GB are being used my audio, and I only have 712 songs. When I select all of the songs that are on my iPod on my PC, then it tells me that it totals to only 3.53 GB. Kinda weird, and I really need this extra space now.
    Secondly, I should tell you that I don't use iTunes to syncronize my iPod. I use a third-party program called CopyTrans Manager because it's simpler, easier to navigate, and faster in my opinion. Idk what it is, but it's bothering me. Hopefully some of you can tell me where I can go to eliminate these issues and finally get my iPod back to better use and full memory.
    Help me please. I don't know where to go next...
    Thankee.

    I don't use iTunes to syncronize my iPod. I use a third-party program called CopyTrans Manager
    Contact the manufacturer.  Check with them to determine if the issue is with them.

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