ITunes no longer syncs to iPhone or iPad after iOS security update

I did the iOS security update on my iPhone 5 and my iPad Air.  Now, iTunes will not sync with either device - neither one.  In both cases, I get the error message "iPhone5 (or iPad) can not be synced.  An unknown error occured (1140)."
I then did the iTunes update that just came out - still the same problem.
The Mac is a MacBook Pro 2.4 GHz Intel Core 7 running OSX 10.7.5.  Everything worked fine before the iOS security update.
What is going on?  What to do?

Finally, I had time to do a on-line support session with the Apple Care help people (excellent).  We went through and verified a lot of things.  Finally, he had me run the disk utility and run "repair disk permissions".  That resolved things and it works now.
Also related is that the iOS 7.1 update installed a lot of stuff on the iPhone - including iMovie, Numbers, Pages, Keynotes - stuff that I will use on the iPad but not on the iPhone.  The result of automatically installing all these things on the iPhone was to but it way over the limit on memory.  I deselected thos apps (and a few others) plus some movies and am now below the memory limit on the iPhone.
Things are now working well with both the iPhone and iPad - both syncing correctly.  So, with that, I will close out this case.

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