Itunes not backing up iphone

i tunes will not back up my i phone after installing 3.0 i cannot get it to work it just sits there doing nothing cannot sync anything to my phone

Hi there JessMartin13,
I would recommend taking a look at the troubleshooting steps found in the article below. 
iOS: If you can't back up or restore from a backup in iTunes 
-Griff W.

Similar Messages

  • Itunes not backing up iphone 3GS

    I am attempting to sync my phone with itunes, however the backup continuosly runs and never gets past Step 1 of 6. This only started since itunes was upgraded. I cannot upgrade the phone to 4.3.3 as I cannot get past Step 1. Has anyone else encountered this problem?
    Thanks.

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if the problem has been resolved.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet "

    iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
    I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
    This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
    Thank you.
    -Kait
    My phone is the iPhone4 and my computer is a Windows Vista

    I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
    Otherwise, do you get an error code? This might point us in the right direction.

  • Itunes could not back up iphone because backup could not be saved on the PC

    I am not able to backup my iphone. After the last step it always comes up with this message "itunes could not back up iphone because backup could not be saved on the computer" . I tried all solutions mentioned earlier like changing time zone, deleting previous backups & manually backing up, changing user admin, running itunes as an admin, etc .
    I guess my problem lies in the Camera roll. I deleted all my pictures in it and I am left with 3 images. I guess they are corrupt as I am not able to delete them. When I try to delete them from iphone gallery, it crashes. When I try to delete it from external devices like when its connected to PC, same problem occurs, cant delete these 3 pictures. I guess they are corrupt.
    Can you please let me know what to do.I dont know want to restore to factory settins

    I doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
    Otherwise, do you get an error code? This might point us in the right direction.

  • I am getting an error message on my itunes when trying to back up my iphone 4s, itunes could not back up iphone because an error occurred.

    Please help me!!!! I have tried all of the steps that I have found listed for this issue. I am not sure if I should try to contact my phone provider or not. I am getting an error message without an error code. That says:  Itunes could not back up Iphone because an error occurred. Please if anyone one knows any steps I should take please let me know. My iphone and Mac and iTunes are all up to date.
    Itunes: Version:  11.0.2
    MacBook Pro:  OSX: 10.8.3
    iphone4s:  iOS 6.1.3
    Thank you

    Excellent!
    Please note the following:
    Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
    The above comes from this article:
    Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
    Best of luck with this.

  • I have updated my iphone this evening and is has asked me to connect my phone to itunes, I connected it to a computer with itunes and it says it needs restoring? and all my images etcwill be earsed I need help as I have not backed my iphone up previously

    I have updated my iphone this evening and is has asked me to connect my phone to itunes, I connected it to a computer with itunes and it says it needs restoring? and all my images etcwill be earsed I need help as I have not backed my iphone up previously please help?

    YOur phone is in recovery mode, any data that was on there is already gone, you will have to restore your phone and use whatever backup you to restore to.

  • Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works

    Hi all, I'm trying this morning to make the backup of my iPhone from 32 gigabytes. When I start the synchronization and backup I get written'' iTunes could not back up iPhone because an error occurred. I tried it on another iphone (4) and everything works fine. I can not reset the device because I have too much important data on it. Please help me.
    Salve a tutti, sto cercando da stamattina di effettuare il Backup del mio IPhone da 32 gigabyte. Quando avvio la sincronizzazione e il Backup mi esce scritto '' iTunes non ha potuto eseguire il backup di Iphone perche si è verificato un errore. Ho provato su un altro iphone (4) e tutto funziona correttamente. Non posso ripristinare il dispositivo perchè ho troppi dati importanti sopra. Vi prego aiutatemi.

    Ok I tried to delete the backup by using your location via preferences, but I did not find any file, maybe because I've already deleted following the path to the disk. I repeat that I have 2 devices and the problem only occurs on one

  • Itunes could not back up iPhone

    iTunes could not back up iPhone "name" because an error occurred.
    Not on the computer and not in the Cloud. When I try to sync I always get this message.
    I have a iPhone 4S with version 6.1.2 / iMac 2012 with 10.8.2 / iTunes version 11.0.2
    I also have an iPad3 which does a sync and/or back up on the same computer without problem.
    I disables Wi-Fi Sync, deleted the backup file at preferences/device - I only see my iPad back up.
    I don't have any password protected apps or advanced security.
    Help would be appreciated!
    Hugo

    mine does the same thing. I have tried 3 different computers. After it takes hours to load, it finally says that it cannot back up the iphone because it was disconnected. But i never did anything to disconnect it.

  • When I try to back up my phone, I get the message "ITunes can not back up IPhone because an error has occured". I have rebooted the phone and comp... ??

    Trying to back up my phone before I upgrade the software to the IO7..... When I try to manually back up now to ITunes,  I get the message "ITunes can not back up IPhone because an error has occured". I have rebooted the phone and computer. Any advise?

    Close iTunes & navigate to:
    ~/Library/Application Support/MobileSync/Backup/
    and delete everything in that Backup folder, but not the folder itself.

  • Message reads - could not back up iphone 4 because backup cannot be saved on this computer. Any suggestions?

    I have a message show up on my pc (XP pro) saying "itunes could not back up , iphone, because backup could not be saved on this computer". Any ideas as to what the problem could be?

    iOS: If you can't back up or restore from a backup in iTunes

  • I have forgotten my password and have not backed my iphone up how can i get to my photos

    I have forgotten my password and have not backed my iphone up how can i get to my photos.

    If you have synced your phone with a computer connect to that computer and you can back it up without the passcode. If you have not synced to a computer there is no way to recover data without the passcode.

  • Error message: "itunes could back the iphone because an error occured"

    Error message: "itunes could back the iphone because an error occured" when i am syncing my iphone with itunes.
    It seems that itunes manage to syn my contacts up till photos then the error message occured.
    can anyone help?
    Thanks

    Try disabling a/v software and turn off the Firewall.
    Disable antivirus software
    Turn Windows Firewall on or off

  • Itunes not connected with Iphone

    whenever I connect the IPhone with my computer the itunes window never apper why eventhough I have the latest Itunes 10.7.0.21? please help me
    many thanks
    Gasmin

    Plz help .........widows recognized my iphone as a camera......
    But when open itunes not recognized my iphone .......file/device  not light.....
    i want to know this problem from windows ,itunes usb or my iphone
    Iphone 3gs ....... Itunes 11  Version 6.1 (10B141)

  • TS1538 Itunes not recognizing my Iphones. I've tried updating the itunes, cable is fine, and even re-installing itunes. Plz help :(

    Itunes not recognizing my iphones. I've tried updating the itunes, cable is fine for the iphone, and re-installed itunes. Plz help

    Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
    http://www.apple.com/itunes/download/

  • Backup previously not backed up iphone with itunes

    Had not backed up my iphone using itunes for a variety of reasons. Just upgraded to ios8 and would like to back it up to my hard drive but I'm not seeing that as a choice.

    itunes gave me the standard message. Something along the lines of "backup completed"
    I actually ran diagnostics and disk utility on my harddrive about a week ago. I was just suprised that this happened. I had some trouble finding other people that had a similar problem. Only found a few from some hardcore digging via google.

Maybe you are looking for

  • Messages getting stuck in QRFC Queue

    Hi, Today I noticed that a message had gotten stuck with the status "Sheduled for Outbound Processing" (scenario IDOC->XI->File), XI 3.0 SP11. This in turn had the effect that the whole QRFC queue got stuck, and all following messages got stuck with

  • Lacie network external drive + AEBS + AEX= wireless bliss?  Will this work?

    Hey everyone, (Just to get it out of the way, I know you can't use the USB ports on the base stations for external Harddrives) Here's what I'm trying to do. I'd like to beable to have a stand alone wireless external Network harddrive (shown here http

  • How to embed the Greek language Characters in flash dynamic text field

    Hi, I have a problem with dynamic text field in flash. I want ot embed Greek Language characters like ≤, ≥, ± etc through actionscript (embedFonts). Plz help. Rakesh Kumar

  • Time Capsule no internet!

    Last march I purchased a 2TB Timecapsule; used it in my apartment as a wireless router and Time Machine backup HD. Now I have moved to a place with existing internet wifi connection. How do I get it to perform regular backups without connecting to th

  • Response in JDBC - update_count

    hey all, I trying to update table in the SQL server. the update is success but in the response message i get a different response, i get 0/1/2/30 in the update_count field, although that just 1 record was update. ex: req:   <?xml version="1.0" encodi