Itunes not working after update..help please

I updated my itunes to 10.4 and since then it will not connect to the itunes store and synching is not working either.  I've emailed Apple and tried their suggestions with no luck.  There was a recent post on here in June with success and it was something to do with a proxy server??? Can someone help me reinstate my itunes please...i miss it!!!

Disconnect all devices from your computer.  If you have not already done so after updating iTunes, repair permissions and restart your computer.  If this does not work, b oot up from your install DVD and run "Repair Disk" from the Utility menu.

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