ITunes on win 8.1 problem

I've seen people complain about iTunes on windows 8.1 but could not find my problem. Every time I enter iTunes and click on settings iTunes just freezes and says not responding. I tried everything but every time the same.

Hello lovrep2,
Welcome to the Apple Support Communities!
I understand that iTunes is not working as expected on your Windows computer and is becoming unresponsive. In this situation, I would recommend reading over and working through the troubleshooting steps within the attached article.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Have a great day,
Joe

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Problems transferring to new computer. Is Win 8.1 problem?

Problems transferring to new computer. Is Win 8.1 problem?

Hello wjmonti
What issues are you having for moving your music to a new computer? Check out the article below for different ways to move your music to your new computer.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Regards,
-Norm G.

Error on installing iTunes under Win 8

Error on installing iTunes under Win 8
I have recently upgraded to Win 8. When installing iTunes the following error shows:
"An error occurred during the installation of assembly 'Microsoft.VC80.CRT.type="win32",version"8.0.50727.4053.publicKeyToken="1fc8b3b 9a1e18e3b",processorArchitecture="amd64". Please refer to Help and Support for more information HRESULT:0x80073715.
I am running the ITunes x64 install. I have installed the V++ redistributable with no change in result.
I have subsequently downloaded and manually installed via the Apple Software update program iTunes. However this does not allow my iPad to be connected as it is not the x64 version.

After spending an entire day on this issue, I figured out something that worked. After installing Windows 8 (64-bit) then Visual Studio 2012 (or 2013) then the latest 64-bit iTunes app, I got the 0x80073715 error.
What finally worked for me was:
1) Get all the Windows updates and hotfixes - especially the ones for Visual Studio.
2) Go to http://www.microsoft.com/en-us/download/details.aspx?id=14431 and download the "Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update"
3) Only install vcredist_x64.exe.
After running these steps, I was able to completely install iTunes on my Windows 8 64-bit instance.
Hope this helps.

Help needed, M getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem but instead I cannot login I to my itune account.

Help needed,
I am getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem , and i triyed it but still I cannot login I to my itune account. Same message keeping. Popping up, this problem started supricly today.

Take a look at the instructions here.
http://www.technogal.net/2012/03/this-is-not-test-user-account-please.html

TS1424 HELLO! whenever i try to access the itunes store from the itunes on my laptop i get this message: ITUNES HAS STOPPED WORKING a problem caused the program to stop working correctly. windows will close the program and notify if a solution is availabl

for a few weeks i have not been able to access the itunes store from the itunes on my laptop. every time i click on it it tells me it cannot access the store...not sure why. and says this: ITUNES HAS STOPPED WORKING a problem caused the program to stop working correctly. windows will close the program and notify if a solution is available.

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

Why doesn't itunes 11 (Win) show us the length of podcasts? Only new ones d/l thru it show, and even then not - when I can use an old version (10) and it shows me much more info. Am I missing a setting? Thanks!!!

Cannot see or sort podcasts via itunes 11 (Win) like I could in iTunes 10 .. am I missing something? Same goes for playlists. I often take old-time-radio music and/or shows and need them in date-order to make them work (say, ep 1 is one date, ep 2, etc - among dozens of titles). IS there is a setting or did Apple just get rid of it? I have a laptop with iTunes 10 but have tried to get used to the newer versions on my Mom's PC. I don't want to update until I can use it the same way.
Serial radio must be in order. And I have to at least see that in the display to put it in a playlist. Podcasts that show dates from several years ago in ver. 10 no long show anything like it now. Nor, btw, does length of file play. I use it as an over night "podcast radio" and need it to make sense. aIf I need extra steps outside of iTunes okay. Just wish Apple had made it clear and it hasn't.
Thanks!

Once you do get things working... Hardware crashes or virus infections happen, so you should buy software to make a full backup of your hard drive to an external USB hard drive... plus, making step-by-step backups during a new install or major program addition makes it easy to go back a step if something doesn't work
This backup and then restore is, of course, only to the same computer with a new drive (or the same drive as long as you don't mind writing over everything) since doing a restore to a new computer won't work due to Windows and many programs having activation information that is keyed to your hardware (which is why Windows will force you to RE-Activate if you change very much hardware)
The product I use is at http://www.terabyteunlimited.com/image-for-linux.htm
Image runs off of a bootable CD via Linux (the Zip you download includes a program to make the bootable CD) and it reads EVERYTHING on the drive, even the hidden registration information, so everything is restored when needed... and you may restore the image to a brand new drive in case of a crash, and not have to re-install anything
Please note that I own no part of Image, and I don't get a referral fee (that is just a plain web link) but I use the program and it has saved me a LOT of trouble when I had a hard drive die... and I was able to restore everything and not have to re-install or re-activate a single program, from Windows on up

My Ipod touch is frozen. Shows USB cable with arrow pointing to Itunes. What is the problem? This is the second one I have had that has done this!

My Ipod touch is frozen. The screen shows only USB cable with arrow point to the word Itunes. What is the problem? This is the second touch I have had that has this same problem. HELP!

This time try restoring the iPod to factory defaults/new iPod instead of from backup. You may have some corruption that is causing the problem and it may now be in the backup. If the problem persists after restoring to factory defaults/new iPod. then you likely have a hardware problem and ana ppointment at the Genius Bar of an Apple store is in order.

HT4623 Hi, There was ios 4.1 in my iphone3gs.i have tried to update it through itunes but there is a problem.After installation through itunes,there is problem that it is not activating my iphone and shows a message that your iphone could not be ac

Hi,
There was ios 4.1 in my iphone3gs.i have tried to update it through itunes but there is a problem.After installation through itunes,there is problem that it is not activating my iphone and shows a message that your iphone could not be activated because the activation server is temporarily unavailable,try connecting your iphone to itunes to activate it,or try again in a couple of minutes.i tried many times but it again shows the same message,
after installation,when i connect my iphone to itunes it shows a message that we are unable to activate your iphone at this time please try again or contact customer care.please reply me urgently to resolve this problem.

That is usually a symptom thet the phone was hacked or jailbroken. Was it?

Itunes 10.6.1.7 problem: when I change the file "media type" from 'Music' to 'Podcast' the file disapears from ITUNES. I do this via (1) right click, (2) select 'Get Info', (3) select 'options' tab, and (4) change media type. What is the problem?

Itunes 10.6.1.7 problem: when I change the file "media type" from 'Music' to 'Podcast' the file disapears from ITUNES. I do this via (1) right click, (2) select 'Get Info', (3) select 'options' tab, and (4) change media type. What is the problem?

Hi Memalyn
Essentially, the bare issue is that you have a 500GB hard drive with only 10GB free. That is not sufficient to run the system properly. The two options you have are to move/remove files to another location, or to install a larger hard drive (eg 2TB). Drive space has nothing to do with SMC firmware, and usually large media files are to blame.
My first recommendation is this: download and run the free OmniDiskSweeper. This will identify the exact size of all your folders - you can drill down into the subfolders and figure out where your largest culprits are. For example, you might find that your Pictures folder contains both an iPhoto Library and copies that you've brought in from a camera but are outside the iPhoto Library structure. Or perhaps you have a lot of purchased video content in iTunes.
If you find files that you KNOW you do not need, you can delete them. Don't delete them just because you have a backup, since if the backup fails, you will lose all your copies.
Don't worry about "cleaners" for now - they don't save much space and can actually cause problems. Deal with the large file situation first and see how you get on.
Let us know what you find out, and if you manage to get your space back.
Matt

Itunes/Ipod Touch Video Playback Problem

Hi all!
I am asking all you Ipod guru's for some help and insights, as I am getting slightly frustrated...
Background:
For a project at work I am trying to set up a video podcast feed with video's we have created for our customer.
The idea is that everyone at upcoming management conference will receive a Ipod Touch, with some easy explanation on how to -through a feed- download all our video's for them.
For that purpose I have set up a testfeed (checked and doublechecked) to get the videos into Itunes.
The feed works, the channels and videos show up under Podcasts and the videos are playable in Itunes (latest update) with no problems.
Now the problems start:
When I connect an Ipod Touch, check manual syncing (I don't want to touch what is already on there), and drag the videos to the Ipod, the videos only show up under the 'recently added' category. The channel does not even show, and even though they are videos.
I can play the videos from there in Itunes, and they work fine.
When I eject the Ipod, and then want to watch the videos, I have to really search for them: they are under Music (!!), under 'recently added', and only play the sound, not the video (although the first frame of the video is shown).
To try and circumvent the problem I directly imported the video into Itunes, instead of through the feed (although that totally negates the whole idea to begin with), the videos nicely show up under the Video category in Itunes.
When dragged from there to the Ipod, all works. As I then want to see those newly added videos on the Ipod, they NOW promptly show up in the video category, and play perfectly, with image and sound, and fullscreen.
So, the problem is not with the video itself. What am I doing wrong?
(nothing has changed in the videos at all from the beginning of the process, the videos were already Ipod-ready)
Any thoughts, where do the problems originate? Can I do something in the feed already, or...?
Any ideas will be most welcome!
Thank you very much in advance.
Peter
P.S. it's also impossible to delete the uploaded video's that ended in the 'recently added' category

Since I've read similar threads on this, I have to think it's a bug.
What if you create a playlist in iTunes with the Podcast's name on it?
I can't really think of any other way around this until it gets fixed.
Oh, and send Apple feedback on this issue - it will help bring it to their attention.
http://www.apple.com/feedback
Scott

I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?

I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?
I've been working at the same problem for hours now and it's really driving me crazy so any help would be greatly appreciated.

It is working now. I no longer get the message about the item not being available in the US and I can access the store.

ITunes 10.5.3 syncing problems

Ever since I have updated iTunes I have been having problems. Half the time it won't even open or recognize my iPod at all. When it does recognize it, I receive an error when I try and sync it. Usually it's error -60 or sometimes it's an error 50. Is there anything I can do to fix these problems or is it just the newest version of iTunes screwing up?

Ever since 10.5 came out, I've been reading the RSS feed of this group to see if it was safe to upgrade, and I've been seeing more and more synch problems, especially corruption of the iPod Classic harddisk requiring reloading, and problems and interactions with antivirus. I'm very glad that I've stayed on the 10.4 version; it validates my notion of not upgrading iTunes unless you must (there was one point where the iTunes store stopped working and I had to upgrade).
I've summarized what I've seen on this forum on a post in my blog. There I've identified a site that supposedly has older versions of iTunes available, although I'd prefer a pointer to an internal Apple site. What I don't know is whether the database format is the same. You could try backing up your database (i.e., the .itdb, .itl, and .xml files in your iTunes directory), following the Apple procedure to complete remove iTunes (found at http://support.apple.com/kb/ht1925).
I don't know if Apple is aware of the Synch problems created for the iPod Classic in the 10.5.x series, but unless you need to upgrade, I'd suggest waiting. Watch this forum and see what comments show up. For those posting here... please identify the version of iTunes you are using, and what has changed on your system between the last time you were able to synch correctly and when synch started failing.
< Link Edited By Host >

I previoulsy have adding many CD to my iTunes music library and then synched them with my iPhone so that I have all music in both places. And I could the CDs in iTunes or iPhone with no problems. Recently, my iTunes "sees" the music but won't play it. Why

I have added many CD to my iTunes music library and then synched them with my iPhone so that I have all music in both places. Then I could the play them in iTunes or iPhone with no problems. Recently, my iTunes "sees" the music library but won't play any of it becuase "the original could not be found". If I attach my iPhone, then it pays them through the iPhone, but still not through the library in iTunes. How can I get the music library on my iPhone to transfer (i.e. restore it) to iTunes? I have iPhone 4S but have not upgraded to the iOS 6, and have not had any problems until last week. Help! Thanks.

Check the manual for whatever backup program you used, or, if you just copied the files over, copy them that.
How to restore data to your PC is outside the scope of these forums.

Trying to install itunes on win 8.1. keep getting error apple application support not found. asks me to uninstall and install itunes. i tried several times and keep getting same error.

trying to install itunes on win 8.1. keep getting error apple application support not found. asks me to uninstall and install itunes. i tried several times and keep getting same error.

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

How to install iTunes on Win XP 64 Pro?

How to install iTunes on Win XP 64 Pro?

iTunes is not supported on 64-bit XP. But if you search these forums for something like "XP 64", you'll find a number of threads discussing workarounds that have "forced" iTunes on the 64-bit version of XP, albeit with varying levels of success. For starters, try this thread:
http://discussions.apple.com/thread.jspa?messageID=10193469

ITunes on win 8.1 problem

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