Itunes on windows 7 keeps crashing (64 bit)

I am having a huge problem with itunes 10.5.3.3.
When i am using itunes... it suddenly crashes and I get a message box saying "Itunes has stopped working". another box then appears saying "A problem casued the program to stop working correctly. Windows will close the program and notify you if a solution is available"
This can happen when i am adding new music to my library, either by adding as a folder or file.
It also happens when playing music through itunes.
Has anyone else experienced this and if so, have you solved it and what is the solution.
I have an iphone and ipod touch and i need to use itunes to get my music onto these devices.
I could use other software on the market to do this, but i want to use a stable apple itunes.
Many thanks in advance.

Hello kealakea,
Welcome to the Apple Support Communities. If you are having issues with iTunes crashing, try some troubleshooting steps within the following article to help isolate the issue.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Regards,
-Norm G.

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Itunes on windows 7 keeps crashing constantly and can't even launch itunes.

This is the error when checked on event viewer on windows 7:
Faulting application name: iTunes.exe, version: 12.1.1.4, time stamp: 0x54de1991
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x214c
Faulting application start time: 0x01d05d5cbd837298
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 11ca60b3-c950-11e4-80eb-68a3c480b417
------------------------------------------------Below is the crash report.-------------------------------------------------------------
+
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2015-03-13T07:10:47.000000000Z
EventRecordID
25991
Channel
Application
Computer
razeshzone-PC
Security
EventData
iTunes.exe
12.1.1.4
54de1991
ntdll.dll
6.1.7601.18247
521eaf24
c0000374
00000000000c4102
214c
01d05d5cbd837298
C:\Program Files\iTunes\iTunes.exe
C:\Windows\SYSTEM32\ntdll.dll
11ca60b3-c950-11e4-80eb-68a3c480b417
http://screencast-o-matic.com/watch/coeIireKau

You may be able to fix this issue by holding down Ctrl+Shift as you launch iTunes which should open it in safe mode with this message:
Click Continue, then close iTunes and reopen. It may open normally now.
See also HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
Otherwise for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

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Would appreciate your guidance...
<Subject Edited by Host>

When you upgraded, itunes should have put a copy of the itunes library database in a folder named *Previous iTunes Libraries* . If you upgraded itunes today it will show as
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http://support.apple.com/kb/TS1967
Since I am not sure of your setup, look for the "Previous" folder on both your C: and F: drives.

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I just purchased a brand new HP MS214 all-in-one PC three days ago, and Windows 7 keeps locking up and restarting. Mind you, this is a brand new computer. Here is the exact info that's in the report upon rebooting:
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Hi,
If the issue still exists check in safe mode. If the issue does not persist in safe mode perform a clean boot troubleshooting to find the conflicting 3rd party software.
Here is how:
Step 1 Safe Mode
1. Restart your computer.
2. When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen.
3. Using the arrow keys, select the Safe Mode option you want.
4. Then press the enter key on your keyboard to boot into Windows 7 Safe Mode.
5. When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode.
6. Do whatever tasks you require, and when you are done, reboot to go back into normal mode.
Step 2. Clean Boot
You are required to perform a clean boot to find the program that is causing this and then disable or remove it.
Here is the procedure to do it:
Clean Boot Troubleshooting:
1. Click Start, type msconfig in the Start Search box, and then press ENTER.
     User Account Control permission.
     If you are prompted for an administrator password or for a confirmation, type the
     password, Or click Continue.
2. On the General tab, click Selective Startup.
3. Under Selective Startup, click to clear the Load Startup items check box.
4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5. Click OK.
6. When you are prompted, click Restart.
7. After the computer starts, check whether the problem is resolved.
If the issue is resolved check which third party is causing the problem, referring the link given below:
http://support.microsoft.com/kb/929135
8. Also you need to uninstall and reinstall the problem software on your computer.
Reset the computer to start as usual
9. After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
10. If you are prompted for an administrator password or for confirmation, type your password, or click Continue. On the General tab, click the Normal Startup option, and then click OK.
11. When you are prompted to restart the computer, click Restart.
Get more information to fix Windows 7 Keeps Crashing Issue :
http://supportformicrosoft.iyogi.com/windows-7/windows-7-keeps-crashing.html
Hope this helps.
Set peace of mind as your highest goal,and organize your life around it.

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http://support.apple.com/kb/ht1199
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