ITunes Producer ePub Upload Error ERROR ITMS-9000

This is the iTunes Producer ePub Upload Error:
ERROR ITMS-9000: "Unable to unzip input: null" at Book (MZItmspBookPackage)
How do I fix this?

Hi. Me too, I have the same problem. Did you solve it?
The epub is validate with epubcheck, it is also possible to read it with iPad, watching regularly the videos, but apple store doesn't approve it.
Is there anybody who can help?
Thanks

Similar Messages

  • ITunes Producer: Problem uploading - ERROR ITMS-5122

    I am having a problem uploading an album via iTunes Producer (Version 2.2.1 (137)).  At the Delivery stage, I receive the message ERROR ITMS-5122: "Genre should be specified using genre label code instead of label: electronic" at Album/Tracks/Track.  I have tried tweaking my upload at both the album and track levels to one or two genres and am seeing a similar error.  Does anyone know how I can correct this issue?  Thank you for any assistance!

    It means that there is no alternate text for the image, in the event that it doesn't load. This will put text where the image should be, so that the reader knows that there was an image that was supposed to display there.
    What it means for your ebook is that your images should be coded as such:
    <img src=".../Images/ABC_bookcover.jpg" alt="Cover for ABC Book" />
    Where the alt text is a description.
    If you want to get around this quickly, you can simply open up all your .xhtml files in text wrangler and do a search for <img src=  and replace it with <img alt="" src= 
    Even if you have nothing in the alt description, having it there will get past the check.

  • App upload: ERROR ITMS-9000

    Hello world -
    I'm attempting to upload a DPS app to iTunes; it was built in Adobe App Builder. Upon upload, I'm getting the following error:
    ERROR ITMS-9000: "Invalid Code Signing Entitlements. The signature for your app bundle contains entitlement values that are not supported. For the 'com.apple.developer.ubiquity-container-identifiers' entitlement, the values in the array must start with the prefix provided by Apple in the provisioning profile, followed by characters that are uppercase or lowercase Roman letters [A-Z, a-z], the digits 0 through 9, dot ['.'], or hyphen ['-'], and not contain any wildcard characters. Specifically, value '7R584CUE64.*' for the key 'com.apple.developer.ubiquity-container-identifiers' in 'viewer.app/viewer' is not supported."
    I actually get a variant of the same error, as well - just swap out the entitlement chain for "com.apple.developer.ubiquity-kvstore-identifier".
    I can't find an asterisk on that value it's referencing anywhere. Can y'all lend a hand?
    Thanks.

    If anyone else has this same issue, try this fix. Just worked for me:
    http://stackoverflow.com/questions/7656318/contains-entitlement-values-that-are-not-suppor ted

  • Has anyone been able to upload an ibooks file with audio only files (m4a) in it? I keep getting the following error message during the upload in iTunes Producer: ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets.

    Has anyone been able to upload an ibooks file with audio only files (m4a) in it? I keep getting the following error message during the upload in iTunes Producer: ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets. then it names the file as an m4p file. Everything works beautifully on the iPad through Preview, and validates through iTunes Producer up until the attempted upload. If you've been able to accomplish this, please let me know how you prepared your audio files. Many thanks.

    Hello Fellow iBook Authors!
    Today I received the same error that you all have been discussing.  I tried selecting the DRM
    and this did not work for me, though I'm glad it did for some.  Here's what I did as a work-around. . .
    Since iBooks Author did not have a problem with Videos, I simply used one of my video programs, ScreenFlow to turn the audio into a video file m4v.  I added an image and extended the length or timing of the image to span the length of the audio file.  Then exported as an .mov.  I then opened QuickTime and opened the file and exported the file to iTunes. 
    You can use iMovie, Camtasia or any other progam that will allow you to export the audio as a movie file.  Does this make sense?  I hope this helps, at least in the short-term.
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  • ITunes producer error ITMS 9000

    I receive this error message but don't know how to decipher it or correct the problem. It seems to refer to a small image that I have long-since deleted. Help?
    ERROR ITMS-9000: "File : /OPS/assets/images/ClickHandler.ashxruhttp3a2f2fus.123rf.com2f400wm2f4002f4002f michaeljung2fmichaeljung08122fmichaeljung0812015652f4038593-african-mechanic-wor king-on-a-vehicle.jpgduwww.123rf.comld201202-filtered.png exceeds the maximum allowable file path length of 180 characters." at Book (MZItmspBookPackage)
    Thanks

    OK, hair-pulling commencement...
    I've now re-entered as non-formatted text (one-entry-at-a-time) every one of the 200+ Glossary entries, and relcated and replaced all illustrations on the Glossary pages. Still, iTP just will not pass this file. Note... the image files noted in this error message are not- repeat not in the book. I can't remove what isn't there. Somebody please help me understand how to correct the glossary "fragments" if they don't appear anywhere. Can you help me parse ths infor to at least see what page these fragments are in? I don't understand the statements, nor do I understand how to make it right.
    paint me frustrated
    Package Summary:
    1 package(s) were not uploaded because they had problems:
              /Users/admin/Music/iTunes Producer/Playlists/9780985204761.itmsp - Error Messages:
                        Apple's web service operation was not successful
                        Unable to authenticate the package: 9780985204761.itmsp
                        ERROR ITMS-9000: "File : /OPS/assets/images/ClickHandler.ashxruhttp3a2f2fus.123rf.com2f400wm2f4002f4002f michaeljung2fmichaeljung08122fmichaeljung0812015652f4038593-african-mechanic-wor king-on-a-vehicle.jpgduwww.123rf.comld201202-filtered.png exceeds the maximum allowable file path length of 180 characters." at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "Book contains 2 files whose paths exceed the maximum allowable file path length of 180 characters. One example is : /OPS/assets/images/ClickHandler.ashxruhttp3a2f2fus.123rf.com2f400wm2f4002f4002f prolisok2fprolisok08012fprolisok0801000342f2432248-five-old-lamps-of-orange-ligh t-as-part-of-illumination-system-in-historic-cit.png" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary52.xhtml(3): 'g-30FFDF3A-5489-4096-AE30-44B858E8FFCE': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary58.xhtml(3): 'g-A7E0C85F-9888-4B33-A1F2-9677E0C258B1': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary60.xhtml(3): 'g-6911F820-8D44-4AE3-8E32-54D622A5FDD6': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary133.xhtml(3): 'g-C9B75C27-3D1A-47BF-8EE0-839AE714A16D': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary137.xhtml(3): 'g-18B3ED3B-3E97-454A-973F-99EAEE654C49': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary149.xhtml(3): 'g-2B6203B7-57BA-4237-86C5-C83CF3B49203': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary150.xhtml(3): 'g-B38C805C-F6E5-4D0C-849E-BCDAB326C42C': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary157.xhtml(3): 'g-F1AF1BFE-1312-40D4-98BD-4444D9212B89': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary159.xhtml(3): 'g-7150A6B6-679E-464B-ACFA-1A7D4B2FF56F': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary160.xhtml(3): 'g-4DC88BC7-DF4F-4F83-9989-D8BA280B7C12': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary161.xhtml(3): 'g-B1047B6F-FEB6-4FD8-BC56-35D364285A92': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary162.xhtml(3): 'g-4DE67C60-BB6B-489C-AA07-2C2F731FCEB9': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary163.xhtml(3): 'g-D0E799EC-C44D-4B60-AE8A-7931D12842FA': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "OPS/glossary173.xhtml(3): 'g-332FC92E-8AFD-4086-9050-A896FEEACEDD': fragment identifier is not defined in 'OPS/content11.xhtml'" at Book (MZItmspBookPackage)

  • ERROR ITMS-9000 "The bundle uses a bundle name or display name..." when uploading to iTunesConnect

    I'm receiving the error "ERROR ITMS-9000 "The bundle uses a bundle name or display name associated with an Apple app." when uploading to iTunesConnect.
    Version 1.0 or our app is currently on the App store, an I'm trying to upload a version 1.1.
    I'm trying to change the name of the app from "Augsburg Now" to "Augsburg Gallery".
    I changed the name in the App ID on developer.apple.com to "Augsburg Gallery, but left the ID as edu.augsburg.augsburgnow
    I generated new Development and Distribution provisioning profiles, since the App ID name had changed.
    In DPS App Builder, I changed the App name to "Gallery", and the Title (library view) in DPS App Builder to "Augsburg Gallery", and then created a new binary.
    I changed the App Name in iTunes connect to "Augsburg Gallery"
    I don't see the problem, since I left the bundle id, app id, etc. all unchanged.
    Any ideas?

    It sounds like you did everything right, Keith. I just did a similar thing recently to change my app name from "Digital Publishing Suite Tips" to "DPS Tips," so I know it's possible. In iTunes Connect, you submitted the app as a new version, not as a new app, right?
    I would try building a new app and submitting it again.

  • ERROR ITMS-9000:"Redundant Binary Upload. There already exists a binary upload with build version '1.1' for ipa '1.1'".

    ERROR ITMS-9000:"Redundant Binary Upload. There already exists a binary upload with build version '1.1' for ipa '1.1'".
    I need to change the build number, but not the version number. So I can upload a new build for same version to ITC. What step should I do in FB4.7?

    Hi mobisa,
    Can you try the solution in this post? ios - ERROR ITMS-9000: "Redundant Binary Upload. There already exists a binary upload with build version '1.0' for train…
    Thanks,
    Preran

  • ERROR ITMS-9000: "Unmanifested file found : "file name".epub:/iTunesArtwork" at Book (MZItmspBookPackage)

    ERROR ITMS-9000: "Unmanifested file found : "file name".epub:/iTunesArtwork" at Book (MZItmspBookPackage)
    I am having the above error message at the last step of submitting an ebook to the ibookstore.  . 
    A call to apple did not yield any solution.  It was suggested to me that I contact itunesconnect by email.  As it is I have been waiting for about a month now to get responses to the emails I sent to itunesconnect and the ibookstore about another issue.
    Anyone has a solution to this?  if you so, please let me know.
    Thank you.

    https://discussions.apple.com/message/17782799#17782799
    I thinks this link will help solve your issues. It worked for mine.

  • I successfully uploaded a book using iBook Author.  I need to make a correction. I keep getting this error message: ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets: assets/media/chick02.m4p" at Book (MZItmspBookPackage)

    I appreciate any help or assistance.  I have been trying to update one of my books for for the past few days with no success.  I really just need to change two letters. But since I was updating I thought I would make a couple more improvements.  I clicked disable portrait and made my pictures a little bigger to fit the whole page.  But now I keep getting this error for multiple sound effects throughout the book. ERROR ITMS-9000: "Files of type audio/x-m4a are not allowed outside of widgets: assets/media/chick02.m4p" at Book (MZItmspBookPackage).  I did not change the audio.  The audio files are placed in widgets.  I had no problem the first time it uploaded. I have recreated my whole book from scratch and it still does not work. Does anyone have a suggestion? Thank you for your attention to my question.

    Florida author wrote:
    Could it matter that I am dragging my audio files onto my document?  They appear to be in a widget once dragged in. I use the widget insector to make changes. However,  I did not go to the top of the screen and click widget and then insert my audio file.
    I don't believe that would make any difference. Drag-and-drop is just a UI shortcut for using the menu items.
    Also some of the audio file were used in previous books.  Would that cause an error?
    No. Each book is a stand-alone entity. It doesn't matter if the same audio file appears in another book.
    From what people have reported here, it looks like there is a bug in the submission system. Other than trying the suggestions posted in the linked-to thread, I don't think there is anything you can do to fix it.
    I would submit a bug report to Apple though. Quite a lot of people seem to be affected by this problem, and if they hear about the same problem from lots of different sources, that will (presumably) elevate the importance of fixing it.
    Michi.

  • ERROR ITMS-9000: "File given does not match type JPEG ... Image is likely corrupt

    Hi ALl,
    On compliing my book  get these errors with ITunes producer...I've resaved the files out with photoshop and they seems fine?
    Package Summary:
    1 package(s) were not uploaded because they had problems:
              /Users/Umran/Music/iTunes Producer/Playlists/9780957408654.itmsp - Error Messages:
                        Apple's web service operation was not successful
                        Unable to authenticate the package: 9780957408654.itmsp
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1cf629f[userString=An unknown error occured while parsing. Image is likely corrupt.  Exception message: null]" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1801285[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@1e056e9[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@11d58e0[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                        ERROR ITMS-9000: "File given does not match type JPEG Image because of these validation issues: ; Error=com.apple.jingle.leghorn.fileformat.ValidationError@127c00e[userString=We reached the end of the file before we expected. Image is likely corrupt]" at Book (MZItmspBookPackage)
                        ERROR ITMS-5107: "VirtualLandscapesTheModernEra20002012.epub: Fixed-layout books must supply a text or bodymatter starting location in the guide." at Book (MZItmspBookPackage)
    Any advice??? Hope someone can help!

    iBookstore Publisher Support send me a fast response email which included some helpful info:
    Please make sure that all image files inside the ePub end with one of the following: ".tif", ".jpg", or ".png" and that the file itself matches the file extension type. To check if the image file matches the file extension type, please right click on the image then select "Get Info". Once the info tab appears, please make sure that the file extension type of the image file matches the "Kind" found under "General".
    For further information regarding embedded images, please refer to the iBookstore Asset Guide, which is available for download in the Deliver Your Content module in iTunes Connect.
    And they INCLUDED THE TRANSPORTER LOG (!), the log generated by iTunes Producer as it tries to upload a book. We were able to search for the Validation Error # within the log and find out which image Producer was trying to upload when it encountered an error. Turns out the problem was a corrupted screenshot jpeg.
    Grateful!

  • ERROR ITMS-9000 with remote MP4 video

    Hello,
    We have created an ePub and we are trying to publish it with iTunes Producer. The book contains embeded videos. The videos are not included in the ebook but hosted remotely since they total 1.5 GB and we need to mantain the ebook size very small.
    When we try to upload the epub file, we get the following error from iTunes Producer :
    ERROR ITMS-9000: "Error Parsing file /OEBPS/http://www.ourwebsite.com/ebookname/videos/video.mp4" at Book (MZltmspBookPackage)
    Any suggestion on how to solve this problem ?
    Thank you

    Hi. Me too, I have the same problem. Did you solve it?
    The epub is validate with epubcheck, it is also possible to read it with iPad, watching regularly the videos, but apple store doesn't approve it.
    Is there anybody who can help?
    Thanks

  • ERROR ITMS-9000: "META-INF/container.xml must contain one and only one root file reference."

    Hi all,
    After correcting a table-of-contents error in my .epub file, I am unable to upload it via iTunes Producer. It lists this error message:
    ERROR ITMS-9000: "META-INF/container.xml in 9780615431727.epub must contain one and only one root file reference." at Book (MZItmspBookPackage)
    The file has been verified and only has one root file reference in the container.xml file.
    Has anyone been able to find a solution to this problem?
    Thanks!

    Hello Forum Users…
    For those of you who have run into the upload roadblock, getting an error message similar to this:
    Package Summary:
    1 package(s) were not uploaded because they had problems:
              /Users/slm/Desktop/MUSIC to PICTURE for IBOOK/2012 MTP for iTUNES Bookstore/9780615600918.itmsp - Error Messages:
                        Apple's web service operation was not successful
                        Unable to authenticate the package: 9780615600918.itmsp
                        ERROR ITMS-9000: "OPS/ibooks.ncx(5): 'p50': fragment identifier is not defined in 'OPS/content9.xhtml'" at Book (MZItmspBookPackage)
    Following is a "specific" fix, but the idea of the fix will help you with your specifics too.
    I tried for 17 days to upload a book that looked and worked perfectly in iPAD via Preview.
    After many discussions with Apple, who to their credit stayed with me over 2-3 days, I decided to play a hunch.
    I went into a duplicated copy of the book and on every page, (because the error message was not telling the whole story), looked for what InDesign would call "Overset Text."
    Now... the "flaw" in iBOOK Author (hint) is that it won't advise you of this "overset text" as does InDesign.
    And to compound the matter, the exported ePUB document WORKS in iPAD Preview.
    See Screenshots from InDesign:
      Okay... Couldn't add it but it is a Warning Box that says there is overset text. (Characters which exceed the text box.)
    Nevertheless, I played this hunch, and sure enough found a few boxes with the + in them.  In other words I clicked on EVERY text holder and every text block in the entire document.
    Where I found + signs, I simply deleted some carriage returns from the iBOOK file... (please note… carriage returns and literally empty spaces that caused the overset text) and then erased all previous copies of the Music to Picture Book on my hard drive,  iTUNES and iPAD.
    The result?  A "text-book" upload with no snags!  As my Son would say… "Victory!"
    So, first make sure that you are using only PNGs, Jpegs and Movie files to iBook Specs.  Then... make sure there are no overset text boxes, which you must do manually.
    Enjoy & Godspeed!
    Steve
    Stephen Melillo, Composer
    STORMWORKS®
    209 Spinnaker Run
    Smithfield, VA 23430-5623
    USA
    v/f 757-356-1928
    stormworld.com
    “History is a vast early warning system.” Norman Cousins, editor and author (1915-1990)
    "This will be our reply to violence: to make music more intensely, more beautifully, more devotedly than ever before." Leonard Bernstein
    “If you have a chance to help someone, and you don’t, you are wasting your time on this earth.”  Roberto Clemente

  • Error ITMS-9000:"Unable to analyse: page1.xhtml" - Probably caused by Greek characters

    I get an "Error ITMS-9000:"Unable to analyse: page1.xhtml" when I try to upload my epub using the itunes producer. I know this is caused because the text within page1.xhtml is in Greek but I do not know how to solve it. I already added "<dc:language>el</dc:language>" at the .opf file and also "<META http-equiv="Content-Type" content="text/html" charset="UTF-8">" at head section of "page1.xhtml" but it still does not work. Any ideas anyone?

    Well I found myself the reason of the error and corrected. The reason of this error message was the way the .xhtml file was saved. Ie the file, for some curious reason was saved as UTF-16 instead of UTF-8. To see your encoding open the file that has the problem with chrome browser and go to "tools" and then "encoding". If you see that the encoding is not UTF-8 then open your file with "notepad" and then go to "save as" and then save it as text with "UTF-8" encoding. This solved my problem.

  • ERROR ITMS-9000: "Unable to parse apple display options file: com.apple.ibooks.display-options.xml" at Book (MZItmspBookPackage)

    Hi, I'm En32, now trying to publish my first iBooks (epub).
    The package I created is always rejected to deliver with following error.
    Does anyone who can provide me a solution ?
    === error ===
    Package Summary:
    1 package(s) were not uploaded because they had problems:
              /Users/En32/Music/iTunes Producer/Playlists/10000448204.itmsp - Error Messages:
                        Apple's web service operation was not successful
                        Unable to authenticate the package: 10000448204.itmsp
                        ERROR ITMS-9000: "Unable to parse apple display options file: com.apple.ibooks.display-options.xml" at Book (MZItmspBookPackage)
    ===
    $ cat META-INF/com.apple.ibooks.display-options.xml
    <?xml version=”1.0″ encoding=”UTF-8″?>
    <display_options>
    <platform name=”*”>
    <option name=”fixed-layout”>true</option>
    </platform>
    </display_options>
    ===
    Actually, I'd like to use fixed layout so I use com.apple.ibooks.display-options.xml.
    This ePub file looks good because I can open it with my iPad - iBooks, however iTunes publisher always rejects this.
    Any solutions ?

    I was getting that error when I used OSX's default compress feature. I found a little utility called ePub Zip and used it to compress (zip) my ePubs and that did the trick. They then passed the validation. I got it here:
    http://www.mobileread.com/forums/showthread.php?t=55681

  • I am getting the following error: Unable to authenticate the package: B_SPACE_NUTRITION.itmsp                     ERROR ITMS-9000: "OPS/ibooks.ncx(5): element "content" not allowed yet; missing required element "navLabel"" at Book (MZItmspBookPackage)

    I am getting the following error when attempting to deliver my iBooks Author book package via iTunes Producer: "
    Unable to authenticate the package: B_SPACE_NUTRITION.itmsp
                        ERROR ITMS-9000: "OPS/ibooks.ncx(5): element "content" not allowed yet; missing required element "navLabel"" at Book (MZItmspBookPackage)"
    I understand that there's something wrong with the TOC file (.ncx), but I have tried everything and nothing seems to work. Every section of the TOC is labeled, so not sure why the navLabel issue is happenening.
    Any help is GREATLY appreciated! Thank you.

    Similar issues looks like. Are you using a template other than those in iBooks Author? That's what I did, and that was definitely part of the issue.
    After digging through .ibooks code for hours and still not seeing the problem, I decided to reach out to one of the Apple epub conversion affiliates in iTunes Connect. They said they could repair the file without a problem, started working on it, only to come back a week later and say they couldn't work on .ibooks or .iba files yet.
    So, in complete frustration, I decided to transfer my content page by page from the blank template I downloaded from a vendor online to one of the "textbook" templates in IBA. This was a long process as I had to unlock and clear out the formatting of the template. But, once that was done and content was transferred over, all was good. I submitted/delivered the same content and preview book within the new template and it went right through the first time (all metadata was exactly the same as well).
    Now, the iBookstore approval waiting process begins!
    Good luck!

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