Itunes & Quicktime won't work-HELP!!!!!!!!!!!!!!!!!!
G'day,,,just downloaded itunes 7.5(about the 3rd time) and installed it. Now I cant even open itunes at all. It says there are some files missing and to reinstall itunes. I've done this about 10 times, I even went in and deleted it befor reinstalling. No good. It seems that right at the end of installing, that message comes up (cant open, missing files, please reinstall itunes), I click ok, then the install finishes and says installed successfully. I try to open it and same thing.. Then I re-installed Windows Xp,,(Twice) Same,,,I followed all the help files etc,,,"show hidden files & Delete SC file etc,,there was no SC file,the folder was empty,,,I get the same with the Quicktime Player.
Can anybody Please Help me,,,,Going nuts.
Thanks Yours Michael.
G'day again Mate,,,First off thanks & I Reckon' they should give Alan Jones another go,so what if he's a old poof,get back to basic's too much molly codling etc,,,I hate the guy,but he knows what he's talking about,he says first off he'll sack everybody,so theres just him.
Anyway I have a externall hard drive that all my ipod stuff is on,,thing is it works on my mums computor & my mates no prob ( u shold be able to add one file at a time regardless of what computor your main libary is on) I'm going to my mums in a couple of days & i'll take my hard drive with me & add my vid's on hers I'm going to do as u said,,don't know how to link so i'll just copy & add to Dianostic's note,,,I really would prefer to do it all on my own computor,,,i'ts all such a great pain,,I'll add it all here as well,,I don't know what type of drive it is,,,but that can't be it because i've tryed moving a few diff' files to desktop & the same,,& itunes etc,,,is intaled in the main internal drive.
Anyway all the best to ya Mate and again Thanks
Yours Michael Reidy
DxDiag Notes
DirectX Files Tab: No problems found.
Display Tab 1: The file vtdisp.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: VIA/S3G UniChrome IGP
Manufacturer: VIA/S3G
Chip type: VIA/S3G UniChrome IGP
DAC type: Internal
Device Key: Enum\PCI\VEN1106&DEV_3122&SUBSYS_31221106&REV03
Display Memory: 32.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res:
Driver Name: vtdisp.dll
Driver Version: 6.14.0010.0228 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 6/20/2005 19:17:18, 3494144 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
VDD: n/a
Mini VDD: vtmini.sys
Mini VDD Date: 6/20/2005 19:17:26, 225920 bytes
Device Identifier: {D7B71FE6-7262-11CF-5272-2811A2C2CB35}
Vendor ID: 0x1106
Device ID: 0x3122
SubSys ID: 0x31221106
Revision ID: 0x0003
Revision ID: 0x0003
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
Sound Devices
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN1106&DEV_3059&SUBSYS_A0021458&REV50
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5940 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 10/4/2005 17:39:58, 3797632 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 26, 25
Static/Strm HW 3D Bufs: 26, 25
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
Description: Modem #1 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
Sound Capture Devices
Description: Realtek AC97 Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ALCXWDM.SYS
Driver Version: 5.10.0000.5940 (English)
Driver Attributes: Final Retail
Date and Size: 10/4/2005 17:39:58, 3797632 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
Description: Modem #1 Line Record (emulated)
Default Sound Capture: No
Default Voice Capture: No
Driver Name:
Driver Version:
Driver Attributes:
Date and Size:
Cap Flags: 0x20
Format Flags: 0x0
DirectMusic
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Registry: OK
Test Result: Not run
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
Registry: OK
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 8/4/2004 23:00:00, 57600 bytes
| Driver: usbd.sys, 8/4/2004 23:00:00, 4736 bytes
|
- Generic USB Hub
| | Vendor/Product ID: 0x058F, 0x9254
| | Location: Generic USB Hub
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 8/4/2004 23:00:00, 57600 bytes
| |
| - Generic USB Hub
| | | Vendor/Product ID: 0x043D, 0x007A
| | | Location: USB Hub
| | | Matching Device ID: usb\class_09
| | | Service: usbhub
| | | Driver: usbhub.sys, 8/4/2004 23:00:00, 57600 bytes
| | |
| - USB Human Interface Device
| | | Vendor/Product ID: 0x046D, 0xC016
| | | Location: Optical USB Mouse
| | | Matching Device ID: usb\class03&subclass01
| | | Service: HidUsb
| | | Driver: hidclass.sys, 8/4/2004 23:00:00, 36224 bytes
| | | Driver: hidparse.sys, 8/4/2004 23:00:00, 24960 bytes
| | | Driver: hid.dll, 8/4/2004 23:00:00, 20992 bytes
| | | Driver: hidusb.sys, 8/18/2001 01:02:20, 9600 bytes
| | |
| | - HID-compliant mouse
| | | | Vendor/Product ID: 0x046D, 0xC016
| | | | Matching Device ID: hiddevice_systemmouse
| | | | Service: mouhid
| | | | Driver: mouclass.sys, 8/4/2004 23:00:00, 23040 bytes
| | | | Driver: mouhid.sys, 8/18/2001 00:48:00, 12160 bytes
Gameport Devices
PS/2 Devices
+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 8/4/2004 23:00:00, 52736 bytes
| Driver: kbdclass.sys, 8/4/2004 23:00:00, 24576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: kbdclass.sys, 8/4/2004 23:00:00, 24576 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes
| Driver: mouclass.sys, 8/4/2004 23:00:00, 23040 bytes
DirectPlay Service Providers
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)
DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK
DirectPlay Adapters
DirectPlay8 Modem Service Provider: Smart Link 56K Voice Modem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 TCP/IP Service Provider: TADAust Connect - IPv4 -
DirectPlay Voice Codecs
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s
DirectPlay Lobbyable Apps
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 32.1 GB
Total Space: 38.2 GB
File System: NTFS
Model: ST340015A
Drive: E:
Free Space: 131.3 GB
Total Space: 152.6 GB
File System: NTFS
Model: Maxtor 3200 USB Device
Drive: D:
Model: ASUS DRW-1608P3S
Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 49536 bytes
System Devices
Name: Smart Link 56K Voice Modem
Device ID: PCI\VEN2000&DEV_2800&SUBSYS_2800163C&REV02\3&13C0B0C5&0&28
Driver: C:\WINDOWS\System32\Drivers\mtlmnt5.sys, 3.80.0001.0000 (English), 8/3/2004 22:41:40, 126686 bytes
Driver: C:\WINDOWS\System32\Drivers\mtlstrm.sys, 3.80.0001.0000 (English), 8/3/2004 22:41:38, 1309184 bytes
Driver: C:\WINDOWS\System32\Drivers\slnthal.sys, 3.80.0001.0000 (English), 8/3/2004 22:41:46, 95424 bytes
Driver: C:\WINDOWS\System32\Drivers\RecAgent.sys, 3.80.0001.0000 (English), 8/3/2004 22:41:40, 13776 bytes
Driver: C:\WINDOWS\System32\Drivers\slntamr.sys, 3.80.0001.0000 (English), 8/3/2004 22:41:44, 404990 bytes
Driver: C:\WINDOWS\System32\Drivers\slwdmsup.sys, 3.80.0001.0000 (English), 8/3/2004 22:41:46, 13240 bytes
Driver: C:\WINDOWS\slrundll.exe, 3.80.0001.0000 (English), 8/4/2004 00:56:58, 32866 bytes
Driver: C:\WINDOWS\system32\SLGen.dll, 3.80.0001.0000 (English), 8/4/2004 00:56:46, 188508 bytes
Driver: C:\WINDOWS\system32\coinst.dll, 1.00.0000.0001 (English), 5/13/2004 13:33:34, 49152 bytes
Driver: C:\WINDOWS\system32\slserv.exe, 3.80.0001.0000 (English), 8/4/2004 00:56:58, 73796 bytes
Driver: C:\WINDOWS\system32\slextspk.dll, 3.80.0001.0000 (English), 8/4/2004 00:56:46, 286792 bytes
Name: VIA CPU to AGP Controller
Device ID: PCI\VEN1106&DEV_B091&SUBSYS_00000000&REV00\3&13C0B0C5&0&08
Driver: C:\WINDOWS\system32\DRIVERS\VIAAGP1.SYS, 5.01.0000.3442 (English), 7/2/2003 07:42:00, 27904 bytes
Name: VIA Standard PCI to ISA Bridge
Device ID: PCI\VEN1106&DEV_3177&SUBSYS_00000000&REV00\3&13C0B0C5&0&88
Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.0000 (English), 8/17/2001 13:58:02, 35840 bytes
Name: VIA Standard Host Bridge
Device ID: PCI\VEN1106&DEV_3123&SUBSYS_00000000&REV00\3&13C0B0C5&0&00
Driver: n/a
Name: VIA/S3G UniChrome IGP
Device ID: PCI\VEN1106&DEV_3122&SUBSYS_31221106&REV03\4&82C770E&0&0008
Driver: C:\WINDOWS\system32\DRIVERS\vtmini.sys, 6.14.0010.0228 (English), 6/20/2005 19:17:26, 225920 bytes
Driver: C:\WINDOWS\system32\vtdisp.dll, 6.14.0010.0228 (English), 6/20/2005 19:17:18, 3494144 bytes
Driver: C:\WINDOWS\system32\vticd.dll, 6.14.0010.0228 (English), 6/20/2005 19:21:14, 1875968 bytes
Driver: C:\WINDOWS\help\VTDspChs.hlp, 5/24/2005 05:36:10, 21495 bytes
Driver: C:\WINDOWS\help\VTDspCht.hlp, 5/24/2005 05:36:10, 22757 bytes
Driver: C:\WINDOWS\help\VTDspJpn.hlp, 5/24/2005 05:36:10, 22880 bytes
Driver: C:\WINDOWS\help\VTDspKor.hlp, 5/24/2005 05:36:10, 24087 bytes
Driver: C:\WINDOWS\help\VTDspWst.hlp, 5/24/2005 05:36:08, 231153 bytes
Driver: C:\WINDOWS\help\VTDspTha.hlp, 5/24/2005 05:36:10, 19348 bytes
Driver: C:\WINDOWS\help\VTDspWs2.hlp, 5/24/2005 05:36:10, 170426 bytes
Driver: C:\WINDOWS\help\VTGm2WST.hlp, 1/11/2005 09:34:16, 141071 bytes
Driver: C:\WINDOWS\help\VTGm2CHS.hlp, 1/11/2005 09:34:18, 17574 bytes
Driver: C:\WINDOWS\help\VTGm2CHT.hlp, 1/11/2005 09:34:18, 17536 bytes
Driver: C:\WINDOWS\help\VTGm2JPN.hlp, 1/11/2005 09:34:16, 16594 bytes
Driver: C:\WINDOWS\help\VTGm2KOR.hlp, 1/11/2005 09:34:16, 19233 bytes
Driver: C:\WINDOWS\help\VTGm2Tha.hlp, 1/11/2005 09:34:16, 18524 bytes
Driver: C:\WINDOWS\help\VTGm2Ws2.hlp, 1/11/2005 09:34:16, 104672 bytes
Driver: C:\WINDOWS\help\VTin2wst.hlp, 12/8/2004 12:03:06, 61136 bytes
Driver: C:\WINDOWS\help\VTin2chs.hlp, 12/8/2004 12:03:06, 9295 bytes
Driver: C:\WINDOWS\help\VTin2cht.hlp, 12/8/2004 12:03:06, 9280 bytes
Driver: C:\WINDOWS\help\VTin2jpn.hlp, 12/8/2004 12:03:06, 9670 bytes
Driver: C:\WINDOWS\help\VTin2kor.hlp, 12/8/2004 12:03:06, 10217 bytes
Driver: C:\WINDOWS\help\VTIn2Tha.hlp, 12/8/2004 12:03:06, 9285 bytes
Driver: C:\WINDOWS\help\VTin2ws2.hlp, 12/8/2004 12:03:06, 49083 bytes
Driver: C:\WINDOWS\help\VTovlwst.hlp, 3/18/2005 20:29:34, 70288 bytes
Driver: C:\WINDOWS\help\VTovlchs.hlp, 1/11/2005 06:23:58, 10559 bytes
Driver: C:\WINDOWS\help\VTovlcht.hlp, 1/11/2005 06:23:58, 10515 bytes
Driver: C:\WINDOWS\help\VTovljpn.hlp, 1/11/2005 06:23:58, 10533 bytes
Driver: C:\WINDOWS\help\VTovlkor.hlp, 1/11/2005 06:23:58, 11385 bytes
Driver: C:\WINDOWS\help\VTOvlTha.hlp, 1/11/2005 06:23:58, 8660 bytes
Driver: C:\WINDOWS\help\VTOvlWs2.hlp, 1/11/2005 06:23:58, 50925 bytes
Driver: C:\WINDOWS\system32\VTDisply.cfg, 5/24/2005 05:36:36, 63489 bytes
Driver: C:\WINDOWS\system32\VTDispl2.cfg, 5/24/2005 05:36:38, 56619 bytes
Driver: C:\WINDOWS\system32\VTDispl3.cfg, 5/24/2005 05:36:38, 52037 bytes
Driver: C:\WINDOWS\system32\VTDisply.dll, 2.00.0058.0523 (English), 5/24/2005 05:36:30, 581632 bytes
Driver: C:\WINDOWS\system32\VTGamma2.dll, 2.00.0021.0308 (English), 3/11/2005 20:45:46, 360448 bytes
Driver: C:\WINDOWS\system32\VTGamma2.cfg, 1/11/2005 09:34:40, 48406 bytes
Driver: C:\WINDOWS\system32\VTGama_2.cfg, 1/11/2005 09:34:40, 35496 bytes
Driver: C:\WINDOWS\system32\VTInfo2.dll, 2.00.0026.0308 (English), 3/11/2005 20:43:08, 262144 bytes
Driver: C:\WINDOWS\system32\VTInfo2.cfg, 12/8/2004 05:12:38, 44076 bytes
Driver: C:\WINDOWS\system32\VTovrlay.dll, 2.00.0023.0308 (English), 3/11/2005 20:36:40, 397312 bytes
Driver: C:\WINDOWS\system32\VTovrlay.cfg, 10/8/2004 09:21:52, 60337 bytes
Driver: C:\WINDOWS\system32\VTOvrly2.cfg, 10/8/2004 09:21:52, 33451 bytes
Driver: C:\WINDOWS\system32\VTTimer.exe, 2.00.0001.0307 (English), 3/8/2005 06:33:28, 53248 bytes
Driver: C:\WINDOWS\system32\VModes.exe, 1.00.0000.0002 (English), 4/18/2005 14:15:08, 40960 bytes
Name: VIA USB Enhanced Host Controller
Device ID: PCI\VEN1106&DEV_3104&SUBSYS_50041458&REV82\3&13C0B0C5&0&83
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 26624 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 11:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 57600 bytes
Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 7168 bytes
Name: Realtek AC'97 Audio for VIA (R) Audio Controller
Device ID: PCI\VEN1106&DEV_3059&SUBSYS_A0021458&REV50\3&13C0B0C5&0&8D
Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.2180 (English), 8/4/2004 00:56:44, 4096 bytes
Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.2180 (English), 8/4/2004 00:56:58, 130048 bytes
Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.2180 (English), 8/3/2004 23:15:22, 140928 bytes
Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.2180 (English), 8/3/2004 23:08:00, 60288 bytes
Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.2180 (English), 8/3/2004 23:15:50, 145792 bytes
Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.2180 (English), 8/3/2004 23:08:04, 48640 bytes
Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.2180 (English), 8/4/2004 00:56:58, 23552 bytes
Driver: C:\WINDOWS\system32\drivers\ALCXWDM.SYS, 5.10.0000.5940 (English), 10/4/2005 17:39:58, 3797632 bytes
Driver: C:\WINDOWS\SOUNDMAN.EXE, 5.01.0000.0045 (English), 10/4/2005 14:12:52, 90112 bytes
Driver: C:\WINDOWS\system32\ALSNDMGR.CPL, 2.02.0000.0050 (English), 10/4/2005 14:11:44, 18776064 bytes
Driver: C:\WINDOWS\system32\ALSNDMGR.WAV, 2/5/2002 13:54:58, 141016 bytes
Driver: C:\WINDOWS\system32\RTLCPL.EXE, 1.00.0001.0052 (English), 10/4/2005 16:27:32, 10459648 bytes
Driver: C:\WINDOWS\system32\RTLCPAPI.dll, 1.00.0000.0006 (English), 9/16/2005 14:14:36, 157184 bytes
Name: VIA Rev 5 or later USB Universal Host Controller
Device ID: PCI\VEN1106&DEV_3038&SUBSYS_50041458&REV80\3&13C0B0C5&0&82
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 11:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 57600 bytes
Name: VIA Rev 5 or later USB Universal Host Controller
Device ID: PCI\VEN1106&DEV_3038&SUBSYS_50041458&REV80\3&13C0B0C5&0&81
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 11:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 57600 bytes
Name: VIA Rev 5 or later USB Universal Host Controller
Device ID: PCI\VEN1106&DEV_3038&SUBSYS_50041458&REV80\3&13C0B0C5&0&80
Driver: C:\WINDOWS\system32\drivers\usbuhci.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 20480 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 142976 bytes
Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.2180 (English), 8/4/2004 11:56:48, 74240 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 57600 bytes
Name: VIA Bus Master IDE Controller
Device ID: PCI\VEN1106&DEV_0571&SUBSYS_50021458&REV06\3&13C0B0C5&0&89
Driver: C:\WINDOWS\system32\DRIVERS\viaide.sys, 1.00.0001.0001 (English), 8/4/2004 23:00:00, 5376 bytes
Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 25088 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.2180 (English), 8/4/2004 23:00:00, 95360 bytes
Name: Realtek RTL8139/810x Family Fast Ethernet NIC
Device ID: PCI\VEN10EC&DEV_8139&SUBSYS_E0001458&REV10\3&13C0B0C5&0&48
Driver: C:\WINDOWS\system32\DRIVERS\Rtlnicxp.sys, 5.621.0304.2005 (English), 3/4/2005 14:10:26, 74496 bytes
DirectX Components
ddraw.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 266240 bytes
ddrawex.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 27136 bytes
dxapi.sys: 5.01.2600.0000 English Final Retail 8/4/2004 23:00:00 10496 bytes
d3d8.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 1179648 bytes
d3d8thk.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 8192 bytes
d3d9.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 1689088 bytes
d3dim.dll: 5.01.2600.0000 English Final Retail 8/4/2004 23:00:00 436224 bytes
d3dim700.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 825344 bytes
d3dramp.dll: 5.01.2600.0000 English Final Retail 8/4/2004 23:00:00 590336 bytes
d3drm.dll: 5.01.2600.0000 English Final Retail 8/4/2004 23:00:00 350208 bytes
d3dxof.dll: 5.01.2600.0000 English Final Retail 8/4/2004 23:00:00 47616 bytes
d3dpmesh.dll: 5.01.2600.0000 English Final Retail 8/4/2004 23:00:00 34816 bytes
dplay.dll: 5.00.2134.0001 English Final Retail 8/4/2004 23:00:00 33040 bytes
dplayx.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 229888 bytes
dpmodemx.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 23552 bytes
dpwsock.dll: 5.00.2134.0001 English Final Retail 8/4/2004 23:00:00 42768 bytes
dpwsockx.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 57344 bytes
dplaysvr.exe: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 30208 bytes
dpnsvr.exe: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 18432 bytes
dpnet.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 375296 bytes
dpnlobby.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 3584 bytes
dpnaddr.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 3584 bytes
dpvoice.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 212480 bytes
dpvsetup.exe: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 83456 bytes
dpvvox.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 116736 bytes
dpvacm.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 21504 bytes
dpnhpast.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 35328 bytes
dpnhupnp.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 60928 bytes
dpserial.dll: 5.00.2134.0001 English Final Retail 8/4/2004 23:00:00 53520 bytes
dinput.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 159232 bytes
dinput8.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 181760 bytes
dimap.dll: 5.01.2600.0000 English Final Retail 8/4/2004 23:00:00 44032 bytes
diactfrm.dll: 5.01.2600.0000 English Final Retail 8/4/2004 23:00:00 394240 bytes
joy.cpl: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 68608 bytes
gcdef.dll: 5.01.2600.0000 English Final Retail 8/4/2004 23:00:00 76800 bytes
pid.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 35328 bytes
dsound.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 367616 bytes
dsound3d.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 1294336 bytes
dswave.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 19456 bytes
dsdmo.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 181760 bytes
dsdmoprp.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 71680 bytes
dmusic.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 104448 bytes
dmband.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 28672 bytes
dmcompos.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 61440 bytes
dmime.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 181248 bytes
dmloader.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 35840 bytes
dmstyle.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 105984 bytes
dmsynth.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 103424 bytes
dmscript.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 82432 bytes
dx7vb.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 619008 bytes
dx8vb.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 1227264 bytes
dxdiagn.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 2113536 bytes
mfc40.dll: 4.01.0000.6140 English Final Retail 8/4/2004 23:00:00 924432 bytes
mfc42.dll: 6.02.4131.0000 English Final Retail 8/4/2004 23:00:00 1028096 bytes
wsock32.dll: 5.01.2600.2180 English Final Retail 8/4/2004 23:00:00 22528 bytes
amstream.dll: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 70656 bytes
devenum.dll: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 59904 bytes
dxmasf.dll: 6.04.0009.1133 English Final Retail 8/22/2006 04:05:26 498742 bytes
mciqtz32.dll: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 35328 bytes
mpg2splt.ax: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 148992 bytes
msdmo.dll: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 14336 bytes
encapi.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 20480 bytes
qasf.dll: 10.00.0000.3646 English Final Retail 8/11/2004 01:45:04 221184 bytes
qcap.dll: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 192512 bytes
qdv.dll: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 279040 bytes
qdvd.dll: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 385024 bytes
qedit.dll: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 562176 bytes
qedwipes.dll: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 733696 bytes
quartz.dll: 6.05.2600.2749 English Final Retail 8/30/2005 14:54:26 1287168 bytes
strmdll.dll: 4.01.0000.3936 English Final Retail 8/21/2006 09:52:08 246814 bytes
iac25_32.ax: 2.00.0005.0053 English Final Retail 8/4/2004 23:00:00 199680 bytes
ir41_32.ax: 4.51.0016.0003 English Final Retail 8/4/2004 23:00:00 848384 bytes
ir41_qc.dll: 4.30.0062.0002 English Final Retail 8/4/2004 23:00:00 120320 bytes
ir41_qcx.dll: 4.30.0064.0001 English Final Retail 8/4/2004 23:00:00 338432 bytes
ir50_32.dll: 5.2562.0015.0055 English Final Retail 8/4/2004 23:00:00 755200 bytes
ir50_qc.dll: 5.00.0063.0048 English Final Retail 8/4/2004 23:00:00 200192 bytes
ir50_qcx.dll: 5.00.0064.0048 English Final Retail 8/4/2004 23:00:00 183808 bytes
ivfsrc.ax: 5.10.0002.0051 English Final Retail 8/4/2004 23:00:00 154624 bytes
mswebdvd.dll: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 204288 bytes
ks.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:15:22 140928 bytes
ksproxy.ax: 5.03.2600.2180 English Final Retail 8/4/2004 00:56:58 130048 bytes
ksuser.dll: 5.03.2600.2180 English Final Retail 8/4/2004 00:56:44 4096 bytes
stream.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:08:04 48640 bytes
mspclock.sys: 5.03.2600.2180 English Final Retail 8/4/2004 09:58:40 5376 bytes
mspqm.sys: 5.01.2600.2180 English Final Retail 8/4/2004 09:58:42 4992 bytes
mskssrv.sys: 5.03.2600.2180 English Final Retail 8/4/2004 09:58:42 7552 bytes
swenum.sys: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 4352 bytes
mstee.sys: 5.03.2600.2180 English Final Retail 8/3/2004 22:58:40 5504 bytes
ipsink.ax: 5.03.2600.2180 English Final Retail 8/4/2004 00:56:58 16384 bytes
mpeg2data.ax: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 118272 bytes
ndisip.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:10:14 10880 bytes
streamip.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:10:14 15360 bytes
msvidctl.dll: 6.05.2600.2180 English Final Retail 8/4/2004 23:00:00 1428480 bytes
slip.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:10:18 11136 bytes
nabtsfec.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:10:30 85376 bytes
ccdecode.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:10:18 17024 bytes
vbisurf.ax: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 30720 bytes
msyuv.dll: 5.03.2600.2180 English Final Retail 8/4/2004 00:56:46 17408 bytes
kstvtune.ax: 5.03.2600.2180 English Final Retail 8/4/2004 00:56:58 61952 bytes
ksxbar.ax: 5.03.2600.2180 English Final Retail 8/4/2004 00:56:58 43008 bytes
kswdmcap.ax: 5.03.2600.2180 English Final Retail 8/4/2004 00:56:58 90624 bytes
vfwwdm32.dll: 5.01.2600.2180 English Final Retail 8/4/2004 00:56:48 53760 bytes
wstcodec.sys: 5.03.2600.2180 English Final Retail 8/3/2004 23:10:22 19328 bytes
wstdecod.dll: 5.03.2600.2180 English Final Retail 8/4/2004 23:00:00 50688 bytes
DirectShow Filters
WDM Streaming VBI Codecs:
NABTS/FEC VBI Codec,0x00200000,2,1,,5.03.2600.2180
CC Decoder,0x00200000,2,1,,5.03.2600.2180
WST Codec,0x00200000,1,1,,5.03.2600.2180
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,,
WMAPro over S/PDIF DMO,0x00600800,1,1,,
WMSpeech Decoder DMO,0x00600800,1,1,,
WMVideo Advanced Decoder DMO,0x00800001,1,1,,
Mpeg4s Decoder DMO,0x00800001,1,1,,
WMV Screen decoder DMO,0x00800001,1,1,,
WMVideo Decoder DMO,0x00800001,1,1,,
Mpeg43 Decoder DMO,0x00800001,1,1,,
Mpeg4 Decoder DMO,0x00800001,1,1,,
Nero Audible Decoder,0x00200000,1,1,NeAudible.ax,4.05.0017.0001
WMT MuxDeMux Filter,0x00200000,0,0,wmm2filt.dll,2.01.4026.0000
Nero Subpicture Decoder,0x00400000,1,1,NeSubpicture.ax,4.05.0017.0001
Full Screen Renderer,0x00200000,1,0,quartz.dll,6.05.2600.2749
CyberLink MPEG Video Decoder,0x005fff00,2,3,clmmd.AX,3.05.0000.2321
Nero Scene Detector 2,0x00200000,2,0,NeSceneDetector.ax,4.05.0017.0001
CyberLink YUY2 DeInterlace,0x00200000,1,1,PdDItlYuY2.ax,2.05.0000.2703
Nero Stream Buffer Sink,0x00200000,0,0,NeSBE.ax,4.05.0017.0001
Nero Subtitle,0x00200000,1,1,NeSubtitle.ax,4.05.0017.0001
DV Muxer,0x00400000,0,0,qdv.dll,6.05.2600.2180
Nero3D Video Filter,0x00200000,1,1,NSG_dxFilter.dll,1.05.0002.0000
DV Scenes,0x00200000,1,1,NVDV.dll,3.00.0003.0000
Color Space Converter,0x00400001,1,1,quartz.dll,6.05.2600.2749
WM ASF Reader,0x00400000,0,0,qasf.dll,10.00.0000.3646
Cyberlink File Reader (Async.),0x00200000,0,1,pdReader.ax,2.00.0000.0812
AVI Splitter,0x00600000,1,1,quartz.dll,6.05.2600.2749
WMT AudioAnalyzer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.05.2600.2749
Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
Nero FTC,0x00200000,1,1,NeFTC.ax,1.00.0000.0000
Windows Media Audio Decoder,0x00800001,1,1,msadds32.ax,8.00.0000.4487
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.05.2600.2180
WMT Format Conversion,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
StreamBufferSink,0x00200000,0,0,sbe.dll,6.05.2600.2180
CyberLink YUY2 Sub-Sampling,0x00200000,1,1,PdSubYUY2.ax,2.05.0000.2628
WMT Black Frame Generator,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
CyberLink MPEG Muxer,0x00200000,2,1,PDMpgMux.ax,4.00.0000.1211
Nero Resize,0x00400000,1,1,NeResize.ax,4.05.0017.0001
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.2749
Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
WMT Screen Capture filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
Microsoft Screen Video Decompressor,0x00800000,1,1,msscds32.ax,8.00.0000.4487
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.05.2600.2749
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.05.2600.2749
Cyberlink Gate Filter,0x00200000,1,1,PDGate.ax,1.00.0000.0001
Nero AV Synchronizer,0x00200000,1,1,NeAVSync.ax,4.05.0017.0001
MPEG Layer-3 Decoder,0x00810000,1,1,l3codecx.ax,1.05.0000.0050
Nero Audio Stream Renderer,0x00200000,1,0,NeRender.ax,4.05.0017.0001
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.05.2600.2180
ACELP.net Sipro Lab Audio Decoder,0x00800001,1,1,acelpdec.ax,1.04.0000.0000
Nero Digital AVC Audio Encoder,0x00200000,1,2,NeNDAud.ax,4.05.0017.0001
Nero Digital AVC File Writer,0x00200000,1,0,NeNDMux.ax,4.05.0017.0001
Nero Digital AVC Video Enc,0x00200000,1,2,NeNDVid.ax,4.05.0017.0001
Nero Digital AVC Null Renderer,0x00200000,1,0,NeNDMux.ax,4.05.0017.0001
Nero Digital AVC Muxer,0x00200000,2,1,NeNDMux.ax,4.05.0017.0001
Nero QuickTime(tm) Video Decoder,0x00400000,1,1,NeQTDec.ax,4.05.0017.0001
Nero3D Transition,0x00200000,1,1,NSG_dxFilter.dll,1.05.0002.0000
FLV Splitter,0x00600000,1,1,FLV.dll,1.00.0000.0001
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.05.2600.2749
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.05.2600.2749
File Source (Netshow URL),0x00400000,0,1,wmpasf.dll,9.00.0000.3250
Nero Digital AVC Subpicture Enc,0x00200000,1,0,NeNDMux.ax,4.05.0017.0001
Nero Format Converter,0x00200000,1,1,NeroFormatConv.ax,4.05.0017.0001
Nero Overlay Mixer,0x00200000,1,1,NeOverlayMixer.ax,4.05.0017.0001
WMT Import Filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
Nero MP4 Splitter,0x00600000,1,1,NeMP4Splitter.ax,4.05.0017.0001
DV Splitter,0x00600000,1,2,qdv.dll,6.05.2600.2180
Nero Video Decoder HD,0x00400000,3,1,NeVideoHD.ax,4.05.0017.0001
Bitmap Generate,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Windows Media Video Decoder,0x00800000,1,1,wmvds32.ax,8.00.0000.4487
HighMAT and MPV Navigator Filter,0x00200000,0,3,HMNavigator.ax,4.05.0017.0001
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.05.2600.2749
Windows Media Video Decoder,0x00800000,1,1,wmv8ds32.ax,8.00.0000.4000
Nero Photo Source,0x00200000,0,1,NePhotoSource.ax,4.05.0017.0001
WMT VIH2 Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Nero Video Analyzer,0x00200000,2,0,NeVideoAnalyzer.ax,4.05.0017.0001
Record Queue,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Cyberlink DV Scene Detect Filter,0x00200000,1,1,cldvscndt.ax,1.00.0000.0426
Nero ES Video Reader,0x00600000,0,1,NDParser.ax,4.05.0017.0001
CyberLink DV Filter,0x00200000,1,1,PDDVTCR.ax,1.07.0004.0010
DV Source Filter,0x00400000,0,1,NVDV.dll,3.00.0003.0000
CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,1.00.0004.2110
Nero Audio CD Filter,0x00200000,0,1,NeAudCD.ax,4.05.0017.0001
Windows Media Multiplexer,0x00600000,1,1,wmpasf.dll,9.00.0000.3250
ASX file Parser,0x00600000,1,1,wmpasf.dll,9.00.0000.3250
ASX v.2 file Parser,0x00600000,1,0,wmpasf.dll,9.00.0000.3250
NSC file Parser,0x00600000,1,1,wmpasf.dll,9.00.0000.3250
Nero3D Text Effect,0x00200000,1,1,NSG_dxFilter.dll,1.05.0002.0000
XviD MPEG-4 Video Decoder,0x00800000,1,1,xvid.ax,
Nero Video Renderer,0x00200000,1,0,NeVideoRenderer.ax,4.05.0017.0001
CyberLink M2V Writer,0x00200000,1,0,CLM2VWriter.ax,1.02.0001.1713
Nero PresentationGraphics Decoder,0x00600000,2,1,NeBDGraphic.ax,4.05.0017.0001
ACM Wrapper,0x00600000,1,1,quartz.dll,6.05.2600.2749
Windows Media source filter,0x00600000,0,2,wmpasf.dll,9.00.0000.3250
Video Renderer,0x00800001,1,0,quartz.dll,6.05.2600.2749
Frame Eater,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Nero DVD Navigator,0x00600000,0,12,NeDVD.ax,4.05.0017.0001
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.05.2600.2180
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.05.2600.2180
Nero InteractiveGraphics Decoder,0x00600000,1,1,NeBDGraphic.ax,4.05.0017.0001
Video Port Manager,0x00600000,2,1,quartz.dll,6.05.2600.2749
WST Decoder,0x00600000,1,1,wstdecod.dll,5.03.2600.2180
Video Renderer,0x00400000,1,0,quartz.dll,6.05.2600.2749
CyberLink PP Video/SP Decoder,0x00200000,2,3,CLPPVSD.ax,5.00.0000.1031
Nero Sound Processor,0x00200000,1,1,NeSoundProc.ax,4.05.0017.0001
Nero Audio Sample Renderer,0x00200000,1,0,NeRender.ax,4.05.0017.0001
Cyberlink Scene Detect Filter,0x00200000,1,1,clscndt.ax,1.00.0000.0304
Nero Vcd Navigator,0x00600000,0,2,NeVCD.ax,4.05.0017.0001
Nero Audio Processor,0x00200000,1,1,NeAudioConv.ax,4.05.0017.0001
CyberLink DV Buffer,0x00200000,2,0,PDDVBuffer.ax,1.05.0005.0022
WM ASF Writer,0x00400000,0,0,qasf.dll,10.00.0000.3646
Cyberlink Sample Drop Filter,0x00200000,1,1,PDVDrop.ax,1.00.0000.0002
FLV Video Decoder,0x00600000,1,1,FLV.dll,1.00.0000.0001
WMT Sample Information Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Nero Mpeg2 Encoder,0x00200000,2,1,NeVCR.ax,4.05.0017.0001
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,5.03.2600.2180
CyberLink AVI Audio Time Regulator,0x00200000,1,1,AVI_AudTR.ax,1.00.0000.0709
Microsoft MPEG-4 Video Decompressor,0x00800000,1,1,mpg4ds32.ax,8.00.0000.4487
Nero Audio Decoder 2,0x00600000,1,1,NeAudio2.ax,4.05.0017.0001
Nero Video Stream Renderer,0x00200000,1,0,NeRender.ax,4.05.0017.0001
File writer,0x00200000,1,0,qcap.dll,6.05.2600.2180
CyberLink PCM Wrapper,0x00200000,1,1,CLPCMEnc.ax,1.01.0000.0321
CyberLink Double Pin Tee,0x00200000,1,2,PDDoubleTee.ax,1.00.0000.1224
Nero Stream Buffer Source,0x00200000,0,0,NeSBE.ax,4.05.0017.0001
Nero PS Muxer,0x00200000,1,1,NePSMuxer.ax,4.05.0017.0001
CyberLink DDR,0x00200000,1,0,PDRender.ax,2.00.0002.0026
WMT Log Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WMT Virtual Renderer,0x00200000,1,0,wmm2filt.dll,2.01.4026.0000
CyberLink Audio Encoder,0x00200000,2,0,PdAudEnc.ax,1.00.0000.1110
DVD Navigator,0x00200000,0,2,qdvd.dll,6.05.2600.2180
CyberLink MPEG Decoder,0x00600006,2,3,clmvd.ax,5.00.0000.0929
Cyberlink Dump Filter,0x00200000,1,0,PDDump.ax,3.00.0000.3322
Overlay Mixer2,0x00400000,1,1,qdvd.dll,6.05.2600.2180
Nero Splitter,0x00600000,1,3,NeSplitter.ax,4.05.0017.0001
Nero Deinterlace,0x00200000,1,1,NeDeinterlace.ax,4.05.0017.0001
CyberLink LPCM Converter,0x00800000,1,1,LPCMCVRT.AX,1.00.0000.1224
Cyberlink Video Regulator,0x00200000,1,1,PDResample.ax,2.05.0000.1818
AVI Draw,0x00600064,9,1,quartz.dll,6.05.2600.2749
.RAM file Parser,0x00600000,1,0,wmpasf.dll,9.00.0000.3250
Nero File Source / Splitter,0x00600000,0,3,NeFSource.ax,4.05.0017.0001
CyberLink MPEG Video Encoder,0x00200000,1,1,PdMpgVEnc.ax,4.00.0000.1008
CyberLink SnapShot Filter,0x00200000,1,0,PDSnapShot.ax,1.00.0000.0001
WMT DirectX Transform Wrapper,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
G.711 Codec,0x00200000,1,1,g711codc.ax,5.01.2600.0000
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.05.2600.2180
DV Video Decoder,0x00800000,1,1,qdv.dll,6.05.2600.2180
Indeo® audio software,0x00500000,1,1,iac25_32.ax,2.00.0005.0053
CyberLink Audio Decoder 0,0x00602000,1,1,CLAD0.ax,3.05.0000.2514
CyberLink Audio Decoder 1,0x00602000,1,1,CLAD1.ax,3.05.0000.2514
CyberLink Audio Decoder 2,0x00602000,1,1,CLAD2.ax,3.05.0000.2514
CyberLink Audio Decoder 3,0x00602000,1,1,CLAD3.ax,3.05.0000.2514
CyberLink Audio Decoder 4,0x00602000,1,1,CLAD4.ax,3.05.0000.2514
CyberLink Audio Decoder 5,0x00602000,1,1,CLAD5.ax,3.05.0000.2514
CyberLink Audio Decoder 6,0x00602000,1,1,CLAD6.ax,3.05.0000.2514
CyberLink DV Dump Filter,0x00200000,1,0,PDDVDump.ax,2.00.0001.0002
CyberLink DV Buffer,0x00200000,0,1,PDDVDump.ax,2.00.0001.0002
Windows Media Update Filter,0x00400000,1,0,wmpasf.dll,9.00.0000.3250
ASF DIB Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.3250
ASF ACM Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.3250
ASF ICM Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.3250
ASF URL Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.3250
ASF JPEG Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.3250
ASF DJPEG Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.3250
ASF embedded stuff Handler,0x00600000,1,1,wmpasf.dll,9.00.0000.3250
CyberLink WAV Dest,0x00200000,0,0,PDWavDest.ax,1.00.0000.0002
9x8Resize,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000
Nero Video Processor,0x00200000,1,1,NeroVideoProc.ax,4.05.0017.0001
CyberLink DxVA Filter,0x00200000,0,3,Cldxva.ax,
Nero Video Decoder,0x00600000,2,2,NeVideo.ax,4.05.0017.0001
Allocator Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.05.2600.2180
Null Renderer,0x00200000,1,0,qedit.dll,6.05.2600.2180
Nero Sound Switcher,0x00200000,1,1,NeSoundSwitch.ax,4.05.0017.0001
CyberLink Transform Tee,0x00200000,1,1,PDTee.ax,1.00.0000.1224
WMT Virtual Source,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000
WMT Interlacer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Nero Audio CD Navigator,0x00200000,0,1,NeAudCD.ax,4.05.0017.0001
Cyberlink Byte Counter Filter,0x00200000,1,1,PDByteCounter.ax,1.00.0000.1224
FLV Source,0x00600000,0,0,FLV.dll,1.00.0000.0001
StreamBufferSource,0x00200000,0,0,sbe.dll,6.05.2600.2180
Smart Tee,0x00200000,1,2,qcap.dll,6.05.2600.2180
Nero Thumbnail Decoder,0x00600000,1,1,NeBDThumbnail.ax,4.05.0017.0001
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.05.2600.2180
Nero Scene Detector,0x00200000,1,0,NeSceneDetector.ax,4.05.0017.0001
Nero Stream Control,0x00200000,1,1,NeStreamControl.ax,1.00.0000.0000
AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.2749
Uncompressed Domain Shot Detection Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
CyberLink MPEG-1 Splitter,0x00805000,1,2,clm1splter.ax,2.02.0000.0927
Nero Sample Queue,0x00200000,1,1,NeSampleQueue.ax,1.00.0000.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.2600.2749
QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.2600.2749
Wave Parser,0x00400000,1,1,quartz.dll,6.05.2600.2749
MIDI Parser,0x00400000,1,1,quartz.dll,6.05.2600.2749
Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.2600.2749
File stream renderer,0x00400000,1,1,quartz.dll,6.05.2600.2749
XML Playlist,0x00400000,1,0,wmpasf.dll,9.00.0000.3250
Nero File Source,0x00200000,0,1,NeFileSrc.ax,4.05.0017.0001
Nero QuickTime(tm) Audio Decoder,0x00400000,1,1,NeQTDec.ax,4.05.0017.0001
Nero File Source (Async.),0x00400000,0,1,NeFileSourceAsync.ax,4.05.0017.0001
Cyberlink Dump Dispatch Filter,0x00200000,1,0,CLDumpDispatch.ax,1.02.0001.2412
Nero Ogg Splitter,0x00400000,1,1,NeOggSplitter.ax,4.05.0017.0001
Nero DVD Decoder,0x00600000,2,2,NeVideo.ax,4.05.0017.0001
CyberLink Line21 Decoder Filter for Dell,0x00200000,0,2,CLLine21.ax,3.05.0000.3226
CyberLink Audio Decoder for Dell,0x00601000,1,1,claud.ax,3.05.0000.3226
CyberLink Video/SP Decoder for Dell,0x00600000,2,3,clvsd.ax,3.05.0000.3226
CyberLink DVD Navigator for Dell,0x00600000,0,3,CLNAV.AX,3.05.0000.3226
Nero Digital Parser,0x00600000,0,3,NDParser.ax,4.05.0017.0001
AVI Mux,0x00200000,1,0,qcap.dll,6.05.2600.2180
CyberLink MPEG Audio Encoder (PowerDirector),0x00200000,1,1,PdMpgAEnc.ax,2.05.0000.3510
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.2600.2749
File Source (Async.),0x00400000,0,1,quartz.dll,6.05.2600.2749
File Source (URL),0x00400000,0,1,quartz.dll,6.05.2600.2749
WMT DV Extract,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
Nero Frame Capture,0x00200000,1,1,NeCapture.ax,4.05.0017.0001
WMT Switch Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
WMT Volume,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
CyberLink MPEG-2 Splitter,0x00805000,1,2,clm2splter.ax,2.02.0000.0927
Nero Video Sample Renderer,0x00200000,1,0,NeRender.ax,4.05.0017.0001
Stretch Video,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000
HighMAT/MPV Navigator Client Filter,0x00200000,0,0,HMNavigator.ax,4.05.0017.0001
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.2600.2180
Nero DV Splitter,0x00200000,1,2,NeDVSplitter.ax,4.05.0017.0001
QT Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.2749
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.2600.2749
Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003
Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,5.03.2600.2180
WDM Streaming Data Transforms:
Microsoft Kernel Acoustic Echo Canceller,0x00000000,0,0,,
Microsoft Kernel GS Wavetable Synthesizer,0x00200000,1,1,,5.03.2600.2180
Microsoft Kernel DLS Synthesizer,0x00200000,1,1,,5.03.2600.2180
Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,,5.03.2600.2180
Video Compressors:
MSScreen encoder DMO,0x00600800,1,1,,
WMVideo9 Encoder DMO,0x00600800,1,1,,
WMVideo Advanced Encoder DMO,0x00600800,1,1,,
MSScreen 9 encoder DMO,0x00600800,1,1,,
DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.2180
Indeo® video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.2749
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.05.2600.2180
Intel 4:2:0 Video V2.50,0x00200000,1,1,qcap.dll,6.05.2600.2180
Intel Indeo(R) Video R3.2,0x00200000,1,1,qcap.dll,6.05.2600.2180
Intel Indeo® Video 4.5,0x00200000,1,1,qcap.dll,6.05.2600.2180
Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.05.2600.2180
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.05.2600.2180
Microsoft H.261 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.2180
Microsoft H.263 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.2180
Microsoft RLE,0x00200000,1,1,qcap.dll,6.05.2600.2180
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.05.2600.2180
XviD MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.05.2600.2180
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,,
WMAudio Encoder DMO,0x00600800,1,1,,
IAC2,0x00200000,1,1,quartz.dll,6.05.2600.2749
IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.2749
PCM,0x00200000,1,1,quartz.dll,6.05.2600.2749
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.2749
ACELP.net,0x00200000,1,1,quartz.dll,6.05.2600.2749
DSP Group TrueSpeech(TM),0x00200000,1,1,quartz.dll,6.05.2600.2749
Windows Media Audio V1,0x00200000,1,1,quartz.dll,6.05.2600.2749
Windows Media Audio V2,0x00200000,1,1,quartz.dll,6.05.2600.2749
GSM 6.10,0x00200000,1,1,quartz.dll,6.05.2600.2749
Microsoft G.723.1,0x00200000,1,1,quartz.dll,6.05.2600.2749
CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.2600.2749
CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.2600.2749
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.05.2600.2749
Audio Capture Sources:
Realtek AC97 Audio,0x00200000,0,0,qcap.dll,6.05.2600.2180
Modem #1 Line Record,0x00200000,0,0,qcap.dll,6.05.2600.2180
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.2600.2749
Microsoft GS Wavetable SW Synth,0x00200000,1,0,quartz.dll,6.05.2600.2749
WDM Streaming Capture Devices:
Realtek AC97 Audio,0x00200000,3,3,,5.03.2600.2180
VIMICRO USB PC Camera (ZC0301PLH),0x00200000,0,1,,5.03.2600.2180
WDM Streaming Rendering Devices:
Realtek AC97 Audio,0x00200000,3,3,,5.03.2600.2180
BDA Rendering Filters:
BDA IP Sink,0x00200000,1,1,,5.03.2600.2180
Video Capture Sources:
VIMICRO USB PC Camera (ZC0301PLH),0x00200000,0,1,,5.03.2600.2180
WDM Streaming Mixer Devices:
Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,,
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,0,encdec.dll,6.05.2600.2180
Encrypt/Tag,0x00200000,0,0,encdec.dll,6.05.2600.2180
XDS Codec,0x00200000,0,0,encdec.dll,6.05.2600.2180
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,,5.03.2600.2180
Audio Renderers:
Realtek AC97 Audio,0x00200000,1,0,quartz.dll,6.05.2600.2749
CyberLink Audio Renderer for Dell,0x00200000,1,0,cladr.ax,3.05.0000.3226
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.05.2600.2749
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.05.2600.2749
DirectSound: Modem #1 Line Playback (emulated),0x00200000,1,0,quartz.dll,6.05.2600.2749
DirectSound: Realtek AC97 Audio,0x00200000,1,0,quartz.dll,6.05.2600.2749
Modem #1 Line Playback,0x00200000,1,0,quartz.dll,6.05.2600.2749
WDM Streaming System Devices:
Realtek AC97 Audio,0x00200000,17,2,,5.03.2600.2180
BDA Receiver Components:
BDA Slip De-Framer,0x00600000,1,1,,5.03.2600.2180
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Hey there, I'm Dave from Canada...
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Thanks, Dave from CanadaTried all of that, and nothing....I finally gave up and just reformatted my C: drive. That finally worked and my iPod is back! Yay! Now I can go to the gym again...
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Dave!
By the way, Apple's policies on helping people with problems from iTunes/Quicktime suck and they can kiss my butt. I was completely frustrated when they suddenly stopped helping me when they realized the warranty on my iPod was done, regardless of the fact that I was actually getting help for iTunes/Quicktime, their free programs that they cannot charge an extended warranty for! Now I am going to question whether or not to buy another Apple product after this. I received better support here then from the "experts" -
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My computer, a Dell running with Windows Vista, has not been able to have iTunes & Quicktime installed on it in months. I've attempted to install it a countless number of times & tried a variety of things with my computer to install it but it just doesn't work - I get the same error message everytime. I can't even remember what happened to make it start acting so ridiculous.
It always starts out looking good and everything seems to be working pretty well, the green bar filling up pretty quickly, but then the 'Status' gets to about 'Publishing product information' and the error message pops up and I can't install it. It goes along the lines of "A error occurred during the installation of assembly: ..." then it goes on to say 'Please refer to Help and Support for more information. HRESULT: 0x8007054F'. Here's a screenshot of the error message with the long whatever on it:
http://i46.tinypic.com/qoesm1.png
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(3) And I do not believe I have Microsoft Visual C++ 2005 installed on this computer, as I just tried to install it and I received this error message: http://i45.tinypic.com/a3m7bc.png
Okay ... that rules out one possible treatment. Sometimes people with the redistributable installed can get past this by applying a security update for it ... but it looks like the same sorts of problems are preventing it from installing.
(2) And last time I checked my History I had several failures I believe, however now I only see one failed update, that being Update for Windows (KB944036). The error code listed 8000FFFF. Apparently it's an update for Internet Explorer 8.
The other primary strategy we (I?) have for dealing with these is to attempt to treat any underlying issues on the PC that prevent Windows Updates from installing. Although I have a sneaking suspicion that your 8000FFFF is related to your IE being uninstalled, I think we'd probably better try following up on the following document:
[Error when you download updates using Windows Update or Microsoft Update: 8000FFFF|http://support.microsoft.com/kb/946414]
After applying those measures, do your Windows update and/or iTunes installation failures clear up? -
Problem:
When iTunes is launched, the process shows up for several seconds in the process manager before disappearing without an error message. Subsequent attempts to open iTunes feature it disappearing from the process manager in a much shorter period of time. Attempts to open quicktime result in an error box saying "QuickTimePlayer.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created."
History:
I installed itunes v.6.0.1, without a hitch. After restarting my computer as asked by the setup, I was able to open itunes. However, after another shutdown, itunes could not be opened, as described above. Subsequent removals and reinstallations of itunes result in it working until I reboot the machine.
Things I've tried:
I do not have any Norton products installed, and qoolaid-related processes do not show up in System Information/Software Environment/Running Tasks, or in scans made by HijackThis as shown below. I tried restarting into safe mode with command prompt, but searches of winnt/system32, winnt, and any of the startup folders in under documents and settings did not reveal any of the executables or dlls associated with qoolaid. Additionally, scinfo.sidb has been delated from application data in documents and settings.
Running processes (as shown by hijack this):
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINNT\system32\mmc.exe
C:\Shared\AAA_Stuff\HijackThis.exe
Additionally, system information showed csrss.exe as running.
All drivers are up to date. Please help me! I've no idea what to do next.
Custom made computer, 20 gb 4G colour iPod Windows 2000 W2K sp4, amd64 3200+, Sapphire Radeon x800, asus a8v-e deluxe, ac97 integrated sound card,768 Mb ramhi Wowbagger!
hmmm. the QT error message is unusual in these error-less itunes launch failure cases.
let's try heading into MSCONFIG to see if there's something else (apart from the Qoologic thing) causing problems. try applying the following technique:
Using MSCONFIG to troubleshoot conflicts in Windows
first let's just see if itunes and QT will launch after you do a selective startup with just qttask.exe, ituneshelper and ipodservice enabled.
if they do launch, steadily try adding startup items back in during startup until you get the QT-crash/itunes-errorless-launch-failure again.
let us know the names of any startup items that you absolutely have to leave disabled in order to avoid the launch failure and/or QT error.
love, b -
My iTunes store won't load.
It used to load.
When my sister got her iPod a long time ago, she set up an account to buy music from the itunes store. It worked then.
I don't know what's happened since then, but we don't know the password, or account name.
But it doesn't matter, because when I try to log on with this account (which I made to post this) it gives me the same message as when I click on Genius or iTunes store...
Message:
"_*iTunes could not connect to the iTunes store.*_
Make sure your connection is active then try again. "
I've looked at the troubleshooting options, and flushed my DNS. Deleted Norton completely, same with another antivirus, and windows firewall is disabled, and allows iTunes.
Can anyone give me any help? I have an acer computer running Windows Vista Home Premium. I've got the latest (9.0.1?) itunes, that I just downloaded. But even before that, I had between 7-8 and it would NOT work.Problems connecting to the iTunes Store often stem from issues with the Windows firewall or a firewall in a router, a privacy filter (such as McAfee Internet Privacy Service or Norton Internet Security), an antivirus/antispyware utility, or a download accelerator. Start here:
iTunes for Windows: Overview of Music Store Errors
for some basic tips to start isolating the cause of the problem. What you need to do is temporarily disable any such service and see if that fixes the problem. If so, then if it's a firewall/Internet filter that's causing the problem and you'll need to set the offending service to allow iTunes to connect to the iTunes Store.
Hope this helps.
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