ITunes randomly stops playing purchases that have previously viewed on the same hardware. It has an error message about HD. How can this issue be resolved?  What information is available besides the "learn more" option that does not deal with the problem?

iTunes randomly stops playing purchases that have previously viewed on the same hardware. It has an error message about HD. How can this issue be resolved?  What information is available besides the "learn more" option that does not deal with the problem?
Many people have the same problem. However, there is little or nothing readily available to users. This problem has existed for two or more years. Does anyone have anything to offer about this disturbing problem?

Thanks for the suggestion kcell. I've tried both versions
9.0.115 and 9.0.124 and both fail with the policy permission error.
I also tried with and without your crossdomain.xml file but
with the same result. It looks like this file is intended for URL
policy, instead of socket policy. Recently Adobe separated the two.
When I run with the files installed on my dev PC, it does
work, which makes sense because the flash player isn't loaded from
an unknown domain.
I did get one step closer. If a crossdomain.xml in the server
root exists and the socketpolicy file is loaded from the app folder
then the first two warnings disappear. The logs now show:
OK: Root-level SWF loaded:
https://192.168.2.5/trunk/myapp.swf
OK: Policy file accepted: https://192.168.2.5/crossdomain.xml
OK: Policy file accepted:
https://192.168.2.5/trunk/socketpolicy.xml
Warning: Timeout on xmlsocket://192.168.2.5:843 (at 3
seconds) while waiting for socket policy file. This should not
cause any problems, but see
http://www.adobe.com/go/strict_policy_files
for an explanation.
Warning: [strict] Ignoring policy file with incorrect syntax:
xmlsocket://192.168.2.5:993
Error: Request for resource at xmlsocket://192.168.2.5:993 by
requestor from https://192.168.2.5/trunk/myapp.swf is denied due to
lack of policy file permissions.
Which basically says, everything is okay, but you stay out
anyway.
PS: I found the XML schema files here:
http://www.adobe.com/devnet/flashplayer/articles/fplayer9_security_02.html
and the socket policy schema:
http://www.adobe.com/xml/schemas/PolicyFileSocket.xsd.
UPDATE: When serving up the policy file on port 843 using the
example perl script then the socket connection seems to be accepted
and the connect succeeds. After that flex hangs trying to logon to
the IMAP server.

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