ITunes recognizes iPhone but gives me error message iTunes can't sync

I always sync iPhone and iTunes on the same Mac computer. This is the first time I received an error message on iPhone that says iTunes cannot sync. Check iTunes for reason why it won't sync. Except, I don't see anywhere in iTunes that it shows he error message or gives me a reason why it didn't sync?
Is there a specific place in iTunes that I would locate an error message?
I checked category iphone 4 GSM, but notice there is a category iPhone 4 CDMA. Don't know the difference, so I just checked one.

No you cant. These are the requirements for Windows.
PC with USB 2.0 port
Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.2 or later recommended
(free download from www.itunes.com/download)
iTunes Store account
Internet access

Similar Messages

HT1222 We were able to update iPhones but get an error message when trying update our iPad. Ay suggestions?

We were able to update iPhones but get an error message when trying update our iPad. Ay suggestions?

What iOS are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT201210 I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found. How can I resolve this?

I'm trying to restore my iPhone, but get an error message 'the iPhone cannot be restored, the device cannot be found. How can I resolve this?

iOS: Unable to update or restore

When i restor my iphone i get an error message what can i do

when i restore my iphone i get an error message 1601?
my phone has froze and i cannot connect it to itunes, windows keeps saying i need to install the software but then it ask for a disk to do this. I dont have one and i cannot use my phone as it is stuck with the itunes and usb lead on the screen.
Please help?

In the course of your troubleshooting to date, have you worked through the 1601 (and related) sections of the following document, tanya?
iTunes: Specific update-and-restore error messages and advanced troubleshooting

Cannot open Contact Sheet II on my Elements 12, gives me error message. Can anyone help with this?

In Elements 12, I cannot open Contact Sheet II. I keep getting an error message. Can anyone help with this?

That's a different file.
Try this:
1. Click on your desktop
2. Then in the Go menu click on Go To Folder
3. Paste the following line in the Go To Folder dialog and press Go
~/Library/Preferences/Adobe/Plugins/Adobe Contact Sheet II PSE12/Elements
4. That should open a finder window something like below.
Drag the Adobe Contact Sheet PSE12 Prefs to the Trash on the dock
5. Start the pse 12 editor and see the contact sheet II works.

TS3694 trying to update to IOS5 via itunes but gives 3002 error message?

ive been trying to update my iphone 4 running ios4.3 but ios 6 is having none of it, so i thought id go to ios5 first as i read that you cant jump straight to 6.
I manually downloaded the software and starting to extract the old version of software via itunes then its come up failed to update unexpected error 3002.
This is driving me mad. Any help appreciated.

leegriffiths wrote:
...starting to extract the old version of software via itunes then its come up failed to update unexpected error 3002.
See this Error Message Here...
http://support.apple.com/kb/TS3694

IPhoto does not start but gives an error message

As soon as I start the iPhoto this messages shows up:
I actually do not know what I did wrong previously with iPhoto. Any help appreciated
Ueli

Sorry, that the error message did not show up. I copied the error message from a screenshot (cmd-shift-4) into my post but now only a question mark can be seen. Sorry.
I am now at a different computer. But the error message said that the iTunes Library is locked or on a locked drive and at hitting the ok button the error message and iTunes closes.
I checked already the harddrive (get info window) regarding that there is a permission missing. But that was ok. The user was allowed to read and write.
I checked the iPhoto Library (get info window) trying to find there a missing permission but everything was ok.
I really do not know that cause.
Ueli

Firefox does not load web pages but gives no error message

Hi guys,
I have been having this problem occasionaly for the past few weeks and can't remember making any changes to my computer or firefox that would have prompted it. Basically what happens is that when I try to load a web page, it says "loading..." at the top of the tab as if it is going to the page, but then nothing happens. It just says "loading..." and never goes to an error message or anything. It will stay like this for hours. I tried clearing the cache and history and it doesn't do anything. Internet explorer works perfectly so I know it's not a network connection problem. When I quit and restart firefox everything works again. It is not specific to any one site, it happens for all sites. I didn't find anything matching my problem on the help pages. Does anyone have any ideas?
Thanks very much,
Ben

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Ipod touch passes sync test, but get error message and can't sync properly...can you help?

I get an error message saying I can't sync my iPod touch 4th generation, but when I do the diagnostic test, it says it passes and is working properly? The place I see it is in the playlists...like they won't transfer from my computer to the iPod...Recently Added, Recently Played...

I tried everything suggested by the link you provided and it did not work. I had been purchasing music directly from my iPOD for over a year. I decided to start using my iTunes account and the first time I tried to sync I was prompted to "erase content and sync". What happened was that the music was deleted from my iPOD and then it has never successfully sync'ed with iTunes.

Iphone 3gs shows activation required, hocked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?

iphone 3gs shows activation required, hooked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?

Instructions to get the phone back working temporary.. till there is a real fix.
1. turn off the phone
2. fire up iTunes
3. press and hold the home button, plug in the cable, hold till you get to see the recovery mode
4. iTunes will the allow to choose restore the phone back to 5.0.1 ( no other choice)
5. iTunes will then ask you to choose which previous backup to would like to recover.
(note: please do not reboot your phone unless necessary, i realize at times after reboot, it goes back to sq1)

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone becaus the backup was corrupt or not compatible with the iPhone"

I have an iPhone with iOS 7.1.1 and am trying to update to 7.1.2, but get an error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone"

Assuming you are using the current version of iTunes (11,2,2), open iTunes, click "Preferences" under the leftmost entry on iTunes' menu, then choose "Devices".
Find the iPhone's backup there, highlight it, and choose "Delete Backup".

TS2529 Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

Im am using Windows 7 ,I log onto to itunes and connect my Iphone.When my iphone tries to sync it gives an error message "itunes has stopped working" - this only happens when i connect my iphone and it tries to sync - help please

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Not able to connect Iphone 4s to MacBook Air. iTunes gives an error message and there is a constant aural

Hi,
I am not able to connect my iPhone 4s to my Macbook Air. There is constant audio alert and the iTunes error message says" ITunes could not connect to this phone. The device is no longer connected. I have been connecting with our any problem to my Windows Laptop (Win7) but get this error message on the recently purchased MacBook Air.
Request a solution. Best wishes,
Ashokcee

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

I recently upgraded computer to windows 7. When I open itunes I am able to see my music library, but unable to play. Gives an error message of "Could not be found". How do I retrieve my library contents?

I recently upgraded computer to Windows 7. When I open itunes I am able to see my music library, but unable to play. Gives an error message of "Could not be found". How do I retrieve my library contents?

Hello ehoff5,
I would be concerned too if I was not able to play my music in iTunes. It sounds like the music files may be in a location that iTunes is not expecting. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M.

Since one week my iphone, after synchronisation, gives me error message 13 objects could not get synchronized, look in itunes for more information. however, I dont find any info there

since one week my iphone, after synchronisation, gives me error message "13 objects could not get synchronized, look in itunes for more information." however, I dont find any info there, neither on the mac I synch with nor on the iphone

Launch Disk Utility in /Utilities. Then, click on the volumes under the top-level disk. The one that has this listed on the bottom is the boot volume.

ITunes recognizes iPhone but gives me error message iTunes can't sync

Similar Messages

Maybe you are looking for