Itunes refuses to upgrade

I have an Iphone 4s with the latest version of IOS and the problem is that whenever I connect it to Itunes, it says "Iphone cannot be used because it requires Itunes 10.6.3 or later". So i tried to update my Itunes, but no matter what I do, it refuses to update. Always saying something or the other on the lines that I am not authorised or whatever. So I thought maybe I'll uninstall it, can't do that either as I can't find the uninstall and it refuses to delete from the control panel thing and no matter how I try to delete it, it just won't delete. I am at my wits end as I cannot manage to downgrade the IOS and I can't seem to update my Itunes, so I can't back up everything from my computer to the phone, so really it's useless having either! Please help!!!

I thought it was as its been forever since I updated it. but I clicked "about itunes" and it said it was 10.5.2.1. Anyway, I tried deleting all folders associated with it in safe mode and managed to delete all of them except programme files/common files/apple/internet services. I thought I'd still try and install itunes from the web but right at the end it said I had no right to do so! So that means I can't manage to delete or install/update. Service pack number is 2 and it's a vista home premium. I used to have an Iphone 4 with the older IOS and it used to work perfectly well with itunes. Whenever I tried to download itunes before, it used to give me the same problem, so I was fine not updating it as long as it was working with my phone. Then my phone was stolen, so I borrowed the 4s from a friend with an updated IOS and noticed this syncing problem. Now I have got myself another iphone 4 which has an updated IOS as well, and is showing me the exact same problem with itunes.

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ITunes refuses to recognize current iPod software

Hi all,
I had upgraded to the latest version of iTunes (7.1), but after a few weeks, it stopped loading completely. Instead, it began freezing 3/4 way through updating the library. I assume that during the upgrade, the iPod firmware was also upgraded.
I wasn't able to work my way around it, so I uninstalled ver. 7 and re-installed ver 6. Since then, iTunes opens perfectly (a relief).
Problem: iTunes refuses to recognize my iPod now, saying:
"The iPod cannot be used because it requires iTunes version 7.0 or later."
Obviously, I was having trouble with 7.1 so that's not an option I'd like to explore. Suggestions would be appreciated.
BL

i have a 3rd generation ipod and my girlfriend has a 2G nano, both of which stopped being recognized by itunes immediately after i installed itunes 7.0.2 (shocking). After some research and playing around i did find a workaround. Plug your ipod in and wait for "Do Not Disconnect". Right click on My Computer and select manage. On the left hand side towards the bottom select Disk Management. Next you should see the name of your ipod in the middle section, right click on it and select Change Drive Letter and Path. Next Click the Add button and choose a drive letter not being used by your computer (Q usually is available) and press OK. Close the Computer Management window and open itunes, you should see you ipod and should be able to update it.
As far as I can tell, you have to do this each time you plug you ipod in, but it does work.
Good Luck!
Windows XP Pro

ITunes refuses to recognize iPod

Hi all,
I had upgraded to the latest version of iTunes (7.1), but after a few weeks, it stopped loading completely. Instead, it began freezing 3/4 way through updating the library.
I wasn't able to work my way around it, so I uninstalled ver. 7 and re-installed ver 6. Since then, iTunes opens perfectly (a relief).
Problem: iTunes refuses to recognize my iPod now, saying:
"The iPod cannot be used because it requires iTunes version 7.0 or later."
Obviously, I was having trouble with 7.1 so that's not an option I'd like to explore. Suggestions would be appreciated.
BL
30G Video iPod Windows XP

I am having the exact same problem, if it is of any comfort. I have an 80GB Classic and a 512MB Shuffle (gumstick variety) and just this evening, when I plug either of them into the USB port, my Mac (G5) recognizes the iPod for a brief moment but then, a message appears saying that (I paraphrase) "an iPod has been plugged in but it cannot be identified properly. Please disconnect and try again." I do try again, and again, but nothing changes. The iPod's icon appears briefly on the desktop, as it should, but quickly vanishes as the error message pops up.
I tried resetting my larger iPod, per Apple's instructions, but that has not helped. I have restarted the computer twice, and no luck. I have just updated iTunes to the latest version; nothing.
The larger of these iPods did connect just fine, it turns out, to an iMac in the other room.
I actually had this larger iPod connected to my computer just this morning, updating its contents with some new podcasts. Ever since, and even now, it plays music and looks fine; it just won't connect.

ITunes refuses to play certain songs?

I've had some songs in my iTunes library for quite some time but all of a sudden, several tracks (usually in the same album) refuses to play.
When I delete those tracks from the library and try to re-add them, iTunes refuses to add those tracks but the tracks themselves remain playable by other programs (I tried with Windows Media Player).
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Hello.
I am having a similar problem. It's not exactly the same but maybe you can help me either way. I've looked through the forum & this is about as close as I could get.
Okay, I recently purchased a 2nd gen. 16G iPod Touch as an upgrade from my 1st gen. 8G iPod Touch. When I synced it I noticed that certain songs won't play sound on my iPod. They look as if they're playing but no sound comes out. These songs are all authorized on my computer & play fine on my computer. Just not my iPod. These certain songs also played fine on my 1st gen. iPod Touch.
I have tried deauthorizing & reauthorizing and syncing my iPod numerous times. Still nothing. I then completely restored my BRAND NEW iPod and tried re syncing it and it still won't play those songs. I'm not sure if I should try the MP3 Tag Validator as I am not having an issue with the songs playing in iTunes. Plus, I just recently was infected with a rogue software virus and am wary of downloading freeware.
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While having a perfectly running iTunes and all programs associated, I was notified of the iTunes 10.4 upgrade. After following typical directions, I have had nothing but trouble. First "iTunesHelper was not installed correctly. Please reinstall iTunes. E

While having a perfectly running iTunes and all programs associated, I was notified of the iTunes 10.4 upgrade. After following typical directions, I have had nothing but trouble. First “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5)” occurred. Following directions found at https://discussions.apple.com/message/15087646#15087646, I now get the following “iTunes.exe - System Error The program can't start because AVFoundationCF.dll is still missing from your computer. Try reinstalling the program to fix this problem.”, Along with “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)” I am running Win 7 Ultimate 64 bit on HP TouchSmart tx2-1275dx. I was one week away from buying an iPad but not if this is what I have to deal with. Please help

I actually managed to resolve this on my own by downloading iTunes from the Apple website and reinstalling iTunes that way. Here's the link: http://www.apple.com/itunes/download/ That should fix your problem. Good luck!

Can't update iTunes Match after upgrading to 11.1.5

Hi,
Is anyone else (in Australia) having problems with iTunes Match after upgrading to iTunes 11.1.5 on Mac? I’ve found that whenever I play a track (i.e. update the play count), set a rating or edit a playlist, all my cloud songs become greyed out, the updates are not synced to the cloud (don’t appear on other devices), the iTunes Cloud music icon gets a lightning bolt through it (lost connect), and then my changes are lost. I can reconnect as many times as I like (by clicking on the cloud icon or restarting iTunes) and for a while everything ‘looks’ fine (can download and play songs) but actually nothing is saved to the cloud and the lightning bolt appears again when I make any of the above updates. I have another computer that still has 11.1.4 and iTunes Match is working fine on it.
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Thanks Michael, I’d already tried both those (including applying the latest OS X security update and restarting). I kept trying to use iTunes Match every hour, and eventually it started working on my 11.1.5 computer and has staying working for the rest of the day. 11.1.4 was working the whole time.

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We have 4 Iphones and one Apple id (used for ITunes). Since upgrading to IOS 6 on my phone, I now receive ALL the text messages destined to the others! What should I do to get back to "normal", without opting out of Imessages or FaceTime?

I'm afraid I may abuse of your generosity here, but I do have another question (that's the reason for the mistaken category of the post you answered). My daughter just arrived in her International Student residence in Europe yesterday, where internet's only available by Ethernet. She wishes to reverse-tether, from her PowerBook to her Iphone (because of the cost of using Internet on her phone over there). I found some instructions about Internet Sharing, in System Prefs, etc. "From: Ethernet, To: Airport" Enable Internet Sharing, and all...She did everything, by the book (or so, she thinks) but nothing shows on her Iphone Wi-Fi Settings when she tries to connect... I also read that it could be done with a Bluetooth PAN, but I got lost, as I tried to follow the instructions here at home, after pairing computer and Phone, with a "rude" message appearing on my phone telling me to "forget that device". Can you help?

ID3 tags and itunes refusing to add music to library

As my music collection is growing, I decided to organize it a bit more and fill in the different ID3 tags in windows.
I have emptied my itunes library before I did all this, and after changing the ID3 tags I added the different albums back to itunes.
However, for some reason itunes does not want to import several albums anymore, while they do play in windows media player. Furthermore, itunes refuses in many cases to make use of the new ID3 tags I made. Even after uninstalling and reinstalling itunes, itunes seems to remember my settings and the ID3 tags the different MP3s had before.
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ciao, Gregorius

Hey, first of all, thanks for your help, but I'm still in problems.
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Somebody can please help me out, because I like to be in control of my music, and not itunes,
adios Gregorius

I have a 3GS phone that can no longer be upgraded on my Powerbook because it is ancient and can only run 10.4.11, consequently itunes will only upgrade to 9.2.1(4). Is there any way i can upgrade the phone so hereafter i will not need a computer to do it.

I have a 3GS phone that can no longer be upgraded on my Powerbook because it is ancient and the os will only run 10.4.11, consequently iTunes will only upgrade to 9.2.1(4). Please don't answer that i need to upgrade the computer os because that has been a past nightmare i have been through too many times.
Is there any way i can upgrade the phone w/o going to an apple store so hereafter w/ the upgrade to the new os (whenever that gets squared away), i will not need a computer to do it?
Thanks in advance,
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Solved my issue by setting up a new account on my daughter's computer. Not 100% solved, but i was able to get the update on my 3GS.
don

IPod not recognised by Powerbook after iTunes 7.5 upgrade

I have just upgraded to iTunes 7.5, and am running OSX 10.3.9.
My iPod Nano (last generation), since the iTunes upgrade, is no longer recognised by my Powerbook, let alone iTunes.
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Thank you very much, tom

First off, you're posting in the Windows forum ;p
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ITunes won't upgrade to10.5. Error message "There is a problem with the Windows installer package. Contact the package vendor". I need help.

iTunes won't upgrade to10.5. I'm on 10.1.17.
When installing 10.5 it terminates with an error message "There is a problem with the Windows installer package. Contact the package vendor".
It does not provide an error code or details/description to further troubleshoot. As a result I can't upgrade my Apple devices to leverage the cloud.
Any smarts out there who could help?
Using PC Win-7 w/IE 7 (should that matter)
Thanks much

I know there's a million threads like this, but I thought I'd record my experience. I, too, was having the original poster's error when I tried to update iTunes on Windows XP. I think I was stuck on 10.
I solved it by un-installing iTunes and every other Apple app. I discovered that Apple Software Update would not un-install as its MSI file could not be found. I used the "Windows Install Cleanup" tool from Microsoft to remove Apple Software Update from the list of installed programs. Google "kb290301" for a Microsoft page that includes a download link for it. After that, I was able to install a fresh copy of iTunes 10.5.2.
I'm not sure why this app's folder and MSI were missing from my computer. I had once used Laplink PC Mover to move everything from my old computer to this one, and perhaps it missed a bit.

I'm using windows 8 on my pc, and i have just downloaded the latest version of itunes, after i upgraded the latest version of itunes, it can't detect my iphone, but my windows/my pc does. Anyone knows how to solve this problem?

I'm using windows 8 on my pc, and i have just downloaded the latest version of itunes, after i upgraded the latest version of itunes, it can't detect my iphone, but my windows/my pc does. Anyone knows how to solve this problem?

Hi jstutsman,
If you are having issues with your iPod nano not being recognized in iTunes after a recent update, you may find the steps and links listed in the following article helpful:
iPod not appearing in iTunes - Apple Support
Regards,
- Brenden

Hi All, I have the latest version of iTunes, however since upgrading I can no longer get iTunes to recognise that any devices (iPhone / iPad) are connected? Can anyone help please. Paul

Hi All, I have the latest version of iTunes, however since upgrading I can no longer get iTunes to recognise that any devices (iPhone / iPad) are connected? Can anyone help please. Paul

Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
Please let us know which approach works for you...
tt2

ITunes refuses to recognize my iPhone 4.

iTunes refuses to recognize my iPhone 4 I have performed all the troublshooting suggestions including uninstalling and reinstalling iTunes several time, as well as factory rebooting and restoring my phone and it still refuses to recognize it. Is there anything more I can do to fix this on my end? Or is this a problem on Apple's end? Both my phone and iTunes are up to date.

Hi karwilson,
Thanks for using Apple Support Communities. If iTunes doesn't recognize your iPhone, this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari

The current iTunes 10.5 upgrade does not install on Windows 7 and indicates a faulty install package (error 2324). Advice or details on the release date for a proper fix?

The current iTunes 10.5 upgrade does not install on Windows 7 and indicates a faulty install package (error 2324). Advice or details on the release date for a proper fix? I'm not able to roll back to the prior version, so I'm stuck in limbo.

There have been a number of problems with installing the latest iTunes on Windows 7 64-bit machines during the last couple of weeks. You might want to do a search on that topic and see if anyone has a solution. There have been various versions of the problem but a lot related to errors in the download package or failure to download.

Itunes refuses to upgrade

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