ITunes Reports "iTunes Cannot read the contents of the iPod...."

This morning I connected my 2 week old iPod Classic to my laptop via the USB cable and iTunes came up and displayed a message saying "iTunes cannot read the contents of the iPod MHAM'S IPOD". It suggested a restore, which I have not tried yet. I have faithfully used the "Eject" function in iTunes to disconnect. After reading some other posts in the forums, it appears that others are having a similar issue. I'm concerned that this is normal operating behavior for this product. Given that this is my first Apple brand purchase, I'm a little turned off to the brand. Does anyone have a suggestion that doesn't involve me wiping this thing clean and starting over? And is this something that I should just expect? I ran a diagnostic and the results are below.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Latitude D620
iTunes 7.4.3.1
iPodService 7.4.3.1 is currently running.
iTunesHelper 7.4.3.1 is currently running.
Current user is an administrator.
The current local date and time is 2007-10-16 07:04:02.
Connected Storage Devices:
Disk drive, Hitachi HTS541080G9SA00, Bus Type ATA, Bus Address [0,0]
Disk drive, Apple iPod USB Device, Bus Type USB
Disk drive, RIM BlackBerry SD USB Device, Bus Type USB
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No IEEE 1394 Host Controller found.
The iPod Service Logging Information:
[SERVICE: 0xF88,06:40:36 INFO] Started C:\Program Files\iPod\bin\iPodService.exe (Tue Oct 16 06:40:36 2007)
[SERVICE: 0xF88,06:40:36 INFO] ##### iPodService starting as a service, version: 7.4.3.1
[SERVICE: 0xFD0,06:40:36 INFO] Adding iTunesHelper to session 0
[SERVICE: 0xF98,06:40:36 INFO] Got signaled to go ahead... Starting device manager!
[SERVICE: 0x114,06:40:36 INFO] Listener Window created
[SERVICE: 0x114,06:40:57 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:40:58 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:40:58 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:40:59 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:40:59 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:41:40 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:42:15 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:42:15 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:44:25 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:45:15 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:45:15 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:48:13 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:50:15 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:50:15 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:09 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:13 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x114,06:57:13 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x114,06:57:13 INFO] device is an iPod
[SERVICE: 0x114,06:57:13 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x114,06:57:13 INFO] [-1] set waiting to mount = 1
[SERVICE: 0x114,06:57:13 INFO] [1] Assigning session 0
[SERVICE: 0x114,06:57:13 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0x114,06:57:13 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0x114,06:57:13 INFO] [1] added device number 2 to m_objDeviceNumberMap
[SERVICE: 0x114,06:57:13 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0x114,06:57:13 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:13 INFO] [1] input #0 from src #0
[SERVICE: 0xEC,06:57:13 INFO] [1] input #0
[SERVICE: 0x114,06:57:13 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:13 INFO] [1] input #1 from src #0
[SERVICE: 0x11C,06:57:13 INFO] [1] input #1
[SERVICE: 0x114,06:57:13 INFO] [VolumeArrive] mask = 0x20
[SERVICE: 0x114,06:57:13 INFO] looking up device # for \\.\F:
[SERVICE: 0x114,06:57:13 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x114,06:57:13 INFO] iTunes device #2 found with drive letter F, mask 0x20
[SERVICE: 0x114,06:57:13 INFO] [1] set waiting to mount = 0
[SERVICE: 0x114,06:57:13 INFO] [1] input #2 from src #0
[SERVICE: 0x128,06:57:13 INFO] [1] input #2
[SERVICE: 0x114,06:57:13 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:57:13 INFO] [1] input #3 from src #0
[SERVICE: 0x118,06:57:13 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x118,06:57:13 INFO] [First Connect] Creating connect event for device 1
[SERVICE: 0x118,06:57:13 INFO] [1] set waiting to mount = 1
[SERVICE: 0x118,06:57:13 INFO] [1] input #4 from src #0
[SERVICE: 0xEC,06:57:13 INFO] [MACHINE 1 INPUT #0] - (HDW) CheckDevNode
[SERVICE: 0xEC,06:57:14 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,06:57:14 INFO] [MACHINE 1 INPUT #1] - (HDW) CheckDevNode
[SERVICE: 0x11C,06:57:14 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x128,06:57:14 INFO] [MACHINE 1 INPUT #2] - (HDW) Volume Mount
[SERVICE: 0x128,06:57:14 INFO] ** CItunesDevice::HandleHardwareInput()
[SERVICE: 0x128,06:57:14 INFO] [1] input #3
[SERVICE: 0xEC,06:57:14 INFO] [1] input #4
[SERVICE: 0x128,06:57:14 INFO] [MACHINE 1 INPUT #3] - (HDW) CheckDevNode
[SERVICE: 0x128,06:57:14 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xEC,06:57:14 INFO] [MACHINE 1 INPUT #4] - (HDW) Interface Arrival
[SERVICE: 0xEC,06:57:14 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0xEC,06:57:14 INFO] [1] progress is now 2
[SERVICE: 0xEC,06:57:14 INFO] [1] progress is now 2
[SERVICE: 0xEC,06:57:14 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0xEC,06:57:14 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0xEC,06:57:14 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0xEC,06:57:14 INFO] VendorId: Apple
[SERVICE: 0xEC,06:57:14 INFO] ProductId: iPod
[SERVICE: 0xEC,06:57:14 INFO] revision: 1.62
[SERVICE: 0xEC,06:57:14 INFO] vendor bytes:
[SERVICE: 0xEC,06:57:14 INFO] 02 01 00 00 00 00 00 00 00 13 00 00 92 00 00 00 00 00 00 00
[SERVICE: 0xEC,06:57:14 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0xEC,06:57:14 INFO] [1] Power State: Powered
[SERVICE: 0xEC,06:57:14 INFO] [1] Checkpoint attempt #0
[SERVICE: 0xEC,06:57:14 ERROR] Did not find first letter of stage
[SERVICE: 0xEC,06:57:14 INFO] got HotPlugState 0
[SERVICE: 0xEC,06:57:14 INFO] [1] serial number 000A27001547056B
[SERVICE: 0xEC,06:57:14 INFO] Checkpoint successfully read from device [1]. Apple Serial Number [8N7344U3YMV]
[SERVICE: 0xEC,06:57:14 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x118,06:57:14 INFO] [First Connect] Creating mount event for device 1
[SERVICE: 0x118,06:57:14 INFO] [VolumeArrive] mask = 0x7C
[SERVICE: 0x118,06:57:14 INFO] looking up device # for \\.\G:
[SERVICE: 0x118,06:57:14 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x118,06:57:14 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 1
[SERVICE: 0x118,06:57:14 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x118,06:57:14 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x118,06:57:14 INFO] looking up device # for \\.\F:
[SERVICE: 0x118,06:57:14 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x118,06:57:14 INFO] iTunes device #2 found with drive letter F, mask 0x20
[SERVICE: 0x118,06:57:14 INFO] [1] set waiting to mount = 0
[SERVICE: 0x118,06:57:14 INFO] [1] input #5 from src #0
[SERVICE: 0x118,06:57:14 INFO] looking up device # for \\.\E:
[SERVICE: 0x11C,06:57:14 INFO] [1] input #5
[SERVICE: 0x118,06:57:14 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x118,06:57:14 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x118,06:57:15 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x118,06:57:15 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x118,06:57:15 INFO] looking up device # for \\.\D:
[SERVICE: 0x118,06:57:15 INFO] type 0x7 drive 0x0 partition 0x3
[SERVICE: 0x118,06:57:15 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x118,06:57:15 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x118,06:57:15 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x11C,06:57:15 INFO] [MACHINE 1 INPUT #5] - (HDW) Volume Mount
[SERVICE: 0x11C,06:57:15 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0x11C,06:57:15 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,06:57:15 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x11C,06:57:15 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x11C,06:57:15 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x11C,06:57:15 ERROR] Did not find first letter of stage
[SERVICE: 0x11C,06:57:15 INFO] got HotPlugState 0
[SERVICE: 0x11C,06:57:19 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x11C,06:57:19 INFO] [1] ===== iPod with Video =====
[SERVICE: 0x11C,06:57:19 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x11C,06:57:19 INFO] 6:57:19, year 2007, day of yr. 288, GMT offset -20 isDST 1
[SERVICE: 0x11C,06:57:19 INFO] [1] progress is now 0
[SERVICE: 0x11C,06:57:20 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x11C,06:57:20 INFO] [1] Auto-launch iTunes ENABLED
[SERVICE: 0x11C,06:57:20 INFO] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
[SERVICE: 0xF90,06:57:21 INFO] Getting iTunesHelper for session 0
[SERVICE: 0xF90,06:57:21 INFO] launching iTunes.
[SERVICE: 0x90C,06:57:25 INFO] <0x4> Got Serial #
[SERVICE: 0x90C,06:57:25 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xFD8,06:57:25 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,06:57:25 INFO] Mounted
[SERVICE: 0xFD8,06:57:25 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,06:57:25 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:57:25 INFO] Mounted
[SERVICE: 0x90C,06:57:25 INFO] [1] already mounted!
[SERVICE: 0x90C,06:57:25 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x90C,06:57:26 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xFD8,06:57:26 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,06:57:26 INFO] Mounted
[SERVICE: 0xFD8,06:57:26 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,06:57:26 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:57:26 INFO] <0x4> COM request for device 1 drive letter - F
[SERVICE: 0x90C,06:57:27 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x90C,06:57:27 INFO] Mounted
[SERVICE: 0x90C,06:57:27 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x90C,06:57:27 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xFD8,06:57:27 INFO] Mounted
[SERVICE: 0xFD8,06:57:27 INFO] [1] already mounted!
[SERVICE: 0xFD8,06:57:27 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xFD8,06:57:40 INFO] Mounted
[SERVICE: 0xFD8,06:57:40 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,06:57:40 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:57:40 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x90C,06:57:40 INFO] Mounted
[SERVICE: 0x90C,06:57:40 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x90C,06:57:40 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:58:19 INFO] <0x4> Got Serial #
[SERVICE: 0x90C,06:58:19 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xFD8,06:58:19 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,06:58:19 INFO] Mounted
[SERVICE: 0xFD8,06:58:19 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,06:58:19 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:58:19 INFO] Mounted
[SERVICE: 0x90C,06:58:19 INFO] [1] already mounted!
[SERVICE: 0x90C,06:58:19 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x90C,06:58:19 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xFD8,06:58:19 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,06:58:19 INFO] Mounted
[SERVICE: 0xFD8,06:58:19 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,06:58:19 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:58:19 INFO] <0x4> COM request for device 1 drive letter - F
[SERVICE: 0x90C,06:58:19 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x90C,06:58:19 INFO] Mounted
[SERVICE: 0x90C,06:58:19 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x90C,06:58:19 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xFD8,06:58:19 INFO] Mounted
[SERVICE: 0xFD8,06:58:19 INFO] [1] already mounted!
[SERVICE: 0xFD8,06:58:19 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xFD8,06:58:23 INFO] Mounted
[SERVICE: 0xFD8,06:58:23 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,06:58:23 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,06:58:23 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x90C,06:58:23 INFO] Mounted
[SERVICE: 0x90C,06:58:23 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x90C,06:58:23 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xFD8,06:58:26 INFO] [1] input #6 from src #4
[SERVICE: 0x128,06:58:26 INFO] [1] input #6
[SERVICE: 0x128,06:58:27 INFO] [MACHINE 1 INPUT #6] - (APP) Unmount
[SERVICE: 0x128,06:58:27 INFO] [1] Begin...
[SERVICE: 0x128,06:58:27 INFO] [1] Mounted state
[SERVICE: 0x128,06:58:27 INFO] total locks = 1, caller = 296, caller locks = 1
[SERVICE: 0x128,06:58:27 INFO] [1] Begin Unmounting...
[SERVICE: 0x128,06:58:27 INFO] [1] progress is now 3
[SERVICE: 0x128,06:58:27 INFO] total locks = 2, caller = 296, caller locks = 2
[SERVICE: 0x128,06:58:27 INFO] Ejecting media
[SERVICE: 0x128,06:58:27 INFO] SUCCESS
[SERVICE: 0x128,06:58:27 INFO] Volume lock success!
[SERVICE: 0x128,06:58:28 INFO] total locks = 3, caller = 296, caller locks = 3
[SERVICE: 0x128,06:58:29 INFO] CMQuery_And_RemoveSubTreeW stop
[SERVICE: 0x114,06:58:29 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:58:29 INFO] [1] input #7 from src #0
[SERVICE: 0xEC,06:58:29 INFO] [1] input #7
[SERVICE: 0x114,06:58:29 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:58:29 INFO] [1] input #8 from src #0
[SERVICE: 0x11C,06:58:29 INFO] [1] input #8
[SERVICE: 0x128,06:58:29 INFO] CMQuery_And_RemoveSubTreeW took 625 ms
[SERVICE: 0x128,06:58:29 INFO] total locks = 2, caller = 296, caller locks = 2
[SERVICE: 0x128,06:58:29 INFO] total locks = 1, caller = 296, caller locks = 1
[SERVICE: 0x128,06:58:29 INFO] [1] Finished Unmounting with status 1
[SERVICE: 0x128,06:58:29 INFO] total locks = 0, caller = 296, caller locks = 0
[SERVICE: 0x128,06:58:29 INFO] [1] Ext app unmount request finished!
[SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
[SERVICE: 0xEC,06:58:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,06:58:30 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
[SERVICE: 0x11C,06:58:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x114,06:58:30 INFO] [VolumeRemoved] existing mask 0x20, arrive mask 0x20
[SERVICE: 0x114,06:58:30 INFO] [1] value = 1
[SERVICE: 0x114,06:58:30 INFO] [1] input #9 from src #0
[SERVICE: 0x128,06:58:30 INFO] [1] input #9
[SERVICE: 0x114,06:58:30 INFO] [InterfaceRemoved]
[SERVICE: 0x114,06:58:30 INFO] [1] value = 0
[SERVICE: 0x114,06:58:30 INFO] removed device number 2 from m_objDeviceNumberMap
[SERVICE: 0x114,06:58:30 INFO] [1] input #10 from src #0
[SERVICE: 0xEC,06:58:30 INFO] [1] input #10
[SERVICE: 0x128,06:58:30 INFO] [MACHINE 1 INPUT #9] - (HDW) Volume Unmount
[SERVICE: 0x128,06:58:30 INFO] [1] progress is now 3
[SERVICE: 0x128,06:58:30 INFO] [1] Setting progress to 3
[SERVICE: 0x128,06:58:30 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Connected}
[SERVICE: 0x128,06:58:30 INFO] [1] *** UNMOUNTED - Sending event out, device session 0.
[SERVICE: 0x128,06:58:30 INFO] [1] !!!!! DoConnectStateAction() INTERRUPTED.
[SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 INPUT #10] - (HDW) Interface Removal
[SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Unknown}
[SERVICE: 0xEC,06:58:30 INFO] [MACHINE 1 ACTIONS] - {Unknown}
[SERVICE: 0xEC,06:58:30 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xEC,06:58:30 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
[SERVICE: 0xEC,06:58:30 INFO] [1] *** DISCONNECTED - Sending event out, device session 0.
[SERVICE: 0xEC,06:58:30 INFO] [1] progress is now 0
[SERVICE: 0xEC,06:58:30 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x114,06:58:38 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:58:38 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,06:58:38 INFO] [1] input #11 from src #0
[SERVICE: 0x11C,06:58:38 INFO] [1] input #11
[SERVICE: 0x114,06:58:38 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:58:38 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,06:58:38 INFO] [1] input #12 from src #0
[SERVICE: 0x128,06:58:38 INFO] [1] input #12
[SERVICE: 0x114,06:58:38 INFO] [DevNodesChanged]
[SERVICE: 0x114,06:58:38 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,06:58:38 INFO] [1] input #13 from src #0
[SERVICE: 0xEC,06:58:38 INFO] [1] input #13
[SERVICE: 0x11C,06:58:38 INFO] [MACHINE 1 INPUT #11] - (HDW) CheckDevNode
[SERVICE: 0x11C,06:58:38 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x128,06:58:38 INFO] [MACHINE 1 INPUT #12] - (HDW) CheckDevNode
[SERVICE: 0x128,06:58:38 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0xEC,06:58:38 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
[SERVICE: 0xEC,06:58:38 INFO] [1] PHYSICALLY DISCONNECTED!
[SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,07:02:24 INFO] [1] input #14 from src #0
[SERVICE: 0x11C,07:02:24 INFO] [1] input #14
[SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,07:02:24 INFO] [1] input #15 from src #0
[SERVICE: 0x128,07:02:24 INFO] [1] input #15
[SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,07:02:24 INFO] [1] input #16 from src #0
[SERVICE: 0xEC,07:02:24 INFO] [1] input #16
[SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,07:02:24 INFO] [1] input #17 from src #0
[SERVICE: 0x114,07:02:24 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:24 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x114,07:02:24 INFO] [1] input #18 from src #0
[SERVICE: 0x11C,07:02:24 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
[SERVICE: 0x11C,07:02:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x128,07:02:24 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
[SERVICE: 0x128,07:02:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xEC,07:02:24 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
[SERVICE: 0xEC,07:02:24 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xEC,07:02:24 INFO] [1] input #17
[SERVICE: 0x11C,07:02:24 INFO] [1] input #18
[SERVICE: 0xEC,07:02:25 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
[SERVICE: 0xEC,07:02:25 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,07:02:25 INFO] [MACHINE 1 INPUT #18] - (HDW) CheckDevNode
[SERVICE: 0x11C,07:02:25 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x114,07:02:27 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x114,07:02:27 INFO] type 0x7 drive 0x2 partition 0x0
[SERVICE: 0x114,07:02:27 INFO] [1] set waiting to mount = 1
[SERVICE: 0x114,07:02:27 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
[SERVICE: 0x114,07:02:27 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0x114,07:02:27 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0x114,07:02:27 INFO] [1] added device number 2 to m_objDeviceNumberMap
[SERVICE: 0x114,07:02:27 INFO] [1] input #19 from src #0
[SERVICE: 0x128,07:02:27 INFO] [1] input #19
[SERVICE: 0x114,07:02:27 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:27 INFO] [1] input #20 from src #0
[SERVICE: 0xEC,07:02:27 INFO] [1] input #20
[SERVICE: 0x114,07:02:27 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:27 INFO] [1] input #21 from src #0
[SERVICE: 0x11C,07:02:27 INFO] [1] input #21
[SERVICE: 0x114,07:02:27 INFO] [VolumeArrive] mask = 0x20
[SERVICE: 0x114,07:02:27 INFO] looking up device # for \\.\F:
[SERVICE: 0x114,07:02:27 INFO] type 0x7 drive 0x2 partition 0x1
[SERVICE: 0x114,07:02:27 INFO] iTunes device #2 found with drive letter F, mask 0x20
[SERVICE: 0x114,07:02:27 INFO] [1] set waiting to mount = 0
[SERVICE: 0x114,07:02:27 INFO] [1] input #22 from src #0
[SERVICE: 0x114,07:02:27 INFO] [DevNodesChanged]
[SERVICE: 0x114,07:02:27 INFO] [1] input #23 from src #0
[SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 INPUT #19] - (HDW) Interface Arrival
[SERVICE: 0x128,07:02:28 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x128,07:02:28 INFO] [1] progress is now 2
[SERVICE: 0x128,07:02:28 INFO] [1] progress is now 2
[SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x128,07:02:28 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x128,07:02:28 INFO] VendorId: Apple
[SERVICE: 0x128,07:02:28 INFO] ProductId: iPod
[SERVICE: 0x128,07:02:28 INFO] revision: 1.62
[SERVICE: 0x128,07:02:28 INFO] vendor bytes:
[SERVICE: 0x128,07:02:28 INFO] 02 01 00 00 00 00 00 00 00 13 00 00 92 00 00 00 00 00 00 00
[SERVICE: 0x128,07:02:28 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x128,07:02:28 INFO] [1] Power State: Powered
[SERVICE: 0x128,07:02:28 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x128,07:02:28 ERROR] Did not find first letter of stage
[SERVICE: 0x128,07:02:28 INFO] got HotPlugState 0
[SERVICE: 0x128,07:02:28 INFO] [1] serial number 000A27001547056B
[SERVICE: 0x128,07:02:28 INFO] Checkpoint successfully read from device [1]. Apple Serial Number [8N7344U3YMV]
[SERVICE: 0x128,07:02:28 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0xEC,07:02:28 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
[SERVICE: 0xEC,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 INPUT #21] - (HDW) CheckDevNode
[SERVICE: 0x11C,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,07:02:28 INFO] [1] input #22
[SERVICE: 0x128,07:02:28 INFO] [1] input #23
[SERVICE: 0xFD8,07:02:28 INFO] <0x4> Got Serial #
[SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
[SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0x128,07:02:28 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
[SERVICE: 0x11C,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,07:02:28 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x11C,07:02:28 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x128,07:02:28 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001547056b&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x11C,07:02:28 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x11C,07:02:28 ERROR] Did not find first letter of stage
[SERVICE: 0x11C,07:02:28 INFO] got HotPlugState 0
[SERVICE: 0x11C,07:02:33 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x11C,07:02:33 INFO] [1] ===== iPod with Video =====
[SERVICE: 0x11C,07:02:33 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x11C,07:02:33 INFO] 7:2:33, year 2007, day of yr. 288, GMT offset -20 isDST 1
[SERVICE: 0x11C,07:02:33 INFO] [1] progress is now 0
[SERVICE: 0xFD8,07:02:33 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,07:02:33 INFO] Mounted
[SERVICE: 0xFD8,07:02:33 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,07:02:33 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,07:02:33 INFO] Mounted
[SERVICE: 0x90C,07:02:33 INFO] [1] already mounted!
[SERVICE: 0x11C,07:02:34 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x11C,07:02:34 INFO] [1] Auto-launch iTunes ENABLED
[SERVICE: 0x11C,07:02:34 INFO] iTunes located at 'C:\Program Files\iTunes\iTunes.exe'
[SERVICE: 0x90C,07:02:34 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xFD8,07:02:34 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0x90C,07:02:34 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x90C,07:02:34 INFO] Mounted
[SERVICE: 0x90C,07:02:34 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x90C,07:02:34 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xFD8,07:02:34 INFO] <0x4> COM request for device 1 drive letter - F
[SERVICE: 0xFD8,07:02:35 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,07:02:35 INFO] Mounted
[SERVICE: 0xFD8,07:02:35 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,07:02:35 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,07:02:35 INFO] Mounted
[SERVICE: 0x90C,07:02:35 INFO] [1] already mounted!
[SERVICE: 0x90C,07:02:35 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xF8C,07:02:35 INFO] iTunes already running in current session.
[SERVICE: 0x90C,07:03:51 INFO] Mounted
[SERVICE: 0x90C,07:03:51 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x90C,07:03:51 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xFD8,07:03:51 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xFD8,07:03:51 INFO] Mounted
[SERVICE: 0xFD8,07:03:51 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xFD8,07:03:51 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x90C,07:03:51 INFO] <0x4> GetFormatType() returned unknown format 0
The iPod updater logging file cannot be found.

I had this same exact issue happen to me this morning, and I lost 40 gigs worth of transferring in restoring it. I put a few albums on for the day, and when I tried connecting again this evening, the same thing happened. It hit me when it happened the second time that both times I had the iPod locked when it connected it to the computer. I'm pretty sure I've never accidentally connected it while locked before. My guess it that it is unable to read the content since the iPod is locked, and somehow this causes some sort of corruption that prevents it from seeing the files until a restoration is done. I would think Apple should be able to release an update which would detect if the iPod was locked and tell you to unlock it rather than to go through this process of losing all your music from the iPod. It scares me to think this could happen again simply if I am absent-minded in the future and forget to check whether it is locked or not before I connect it.

Similar Messages

"Itunes cannot read the contents of ipod. Go to the summary tab in Ipod preferences and click Restore to restore this ipod to factory settings." What is this?

I have been getting this error message since about the end of June when I updated to the latest version of iTunes. It's pretty annoying. Let me lay out how this has been happening for the past month, the best I can. I have a 32GB 4th gen iPod Touch
I load content up to my iPod. Music, Apps, Videos, pictures, etc.
My iPod works well for a little while, days sometimes a week is the longest I went without seeing this message.
I connect iPod back to my laptop through the standard pack in Apple USB connector.
I get the "Itunes cannot read the contents of ipod. Go to the summary tab in Ipod preferences and click Restore to restore this ipod to factory settings." message. When I go to the preferences tab, I click restore and iTunes gets stuck trying to restore my iPod. Then I have to uplug my iPod. And Shutdown/Restart my PC reconnect my iPod, and go through the restore process again.
I have been doing this for as I said, a month. It's getting pretty grueling to keep havomh putting cotent on my iPod after these restores.
I've tried everything.
I've stopped autosync, it still happens.
I tried to reinstall iTunes(be it I didn't full uninstall before trying to install again and got the option to fix corrupted files and such
I've deleted all old back up, and it still happens
Today is the fist time I'm fully uninstalling iTunes, and then reinstalling to see if this works.
But do you guys have any otehr solutions for this? As I said, this didn't start happening until I installed the lastest version of iTunes 10.6.3

- Have you tried another cable?
- Another USB port?
- When you have the problem, connect it to another computer to help determine if you have an iPod or computer problem.
- Try just restoring the iPod to factory settings/new iPod. Do not restore from backup. If you still have the problem with this and all computer that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

"iTunes cannot read the contents of the ipod", How can I fix this?

Hello everyone, I am having trouble with my iPod touch 32GB and getting iTunes to detect it. I'm using Windows 7.
When plugging it in tonight, I got the message "iTunes cannot read the contents of the iPod (Name). Go to the summary tab in the iPod preferences and click restore to restore this iPod to factory settings". I attemped to do this, but I then got an iTunes error "3184" and was unable to install the iPod software.
I've tried...
- Using a different computer
- Using a different USB cable
- Rebooting the iPod
Nothing seems to work. I've read a solution as to delete one of the iTunes files on the iPod, but the iPod doesn't show up in my Windows Explorer, so I am unable to do this. The computer does however charge the battery when I have the iPod plugged in. I'm also able to still listen to music on the iPod as well.
One other note, I had the same thing happen to my previous iPod touch. I got my original iPod touch back in December 2010. In October 2011, the iPod just died one day and I was not able to turn it on at all or charge it. When I'd plug it into the computer, I got the exact same errors and was unable to restore the iPod. I sent it in to Apple as it was still under warrenty and they sent me a replacement. Now 3 months later it's happened again. Of course the warrenty starts from the day you purchase the original, so this is no longer under warrenty despite having it for only 3 months. The only difference this time is that the battery still charges and I can still turn it on and listen to music.
Any ideas?
Thanks

hi Angie!
hmmm. is there an Apple Store convenient where you can take the ipod for a check-up?
love, b

Error message: "iTunes cannot read the contents of the iPod."

I wanted to get my dad a new iPod for Xmas and transfer all his music from his ancient Classic. But when I connect to my MacBookPro, I get the error message: "iTunes cannot read the contents of the iPod." I see that 90% of the ipod drive is used, but I don't see any songs listed either on the iPod screen or in iTunes, which is worrying. Is there anything I can to save the music? He will be so upset that it's all gone...

My suggestions, when Restoring the iPod.
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your iPod to the PC, using a high speed USB 2.0 port at the back of your PC.
Disconnect all other USB devices, except the mouse and keyboard.
Stop all other programs except iTunes.
Good Luck!

ITunes cannot read the contents of the iPod " my iPod's name ".

I'm having problems with syncing the 5th gen nano to iTunes 9 on my early 2008 MBP. I had one since September when they came out. It was fine for a while, but then I would get the error message: iTunes cannot read the contents of the iPod "<my iPod's name>". It got to where it was happening every other night or every night when I would try to sync. Of course it goes without saying that this makes the video camera unusable, since one can't count on retrieving the videos.
I talked with Apple Support on the phone. They were very good. Led me through a rescue-restore. This was described as more thorough than a normal restore. It involves a non-trivial button sequence. Also per suggestions I quit using a non-powered hub. I had been hooking both my iPod touch2 and my nano5 up to the hub to sync (not enough USB ports).
We tried the rescue-restore and things looked OK, but then a couple days later on the evening sync, the message came back. I should also mention that I use the pedometer feature in always-on mode, so of course that data gets lost as well.
I then went to the local apple store genius bar, and they saw the same error message I got when they plugged it in, so they decided to give me a new nano5.
I figured this was really it, but last night, on the second evening sync since the initial setup, the same error message is back with the new nano5. Feel bad because it now seems likely there was nothing wrong with my first nano5 (unless both are bad the same way - seems unlikely), but at the same time, I can't use any nano5 like things are now.
So now it's time for some detective work. I have both a nano5 and a touch2, and I use pedometer in always-on mode on the nano5. I wonder if those might be clues. Last night when the error occurred, iirc I had previously sync'ed the nano5 ok and ejected. Then I had sync'ed my touch2. I unplugged the touch2 and went to sync the nano5 again to update for some playlist changes, and that's when the error occurred. I wonder if iTunes is somehow getting messed up and thinking it is still dealing with a touch2, and it trounces the nano5?
It's probably a long shot, but I think I read someone else here with the same error message, and had a touch.
Any ideas, would love to hear. I'm planning to try only syncing the nano5 on a fresh start of iTunes for a while, and see if that prevents the problem.
Thanks,
Joe

OK. How do I uninstall iTunes to reinstall it? Is there an uninstaller? Do I have to chase down plist files or other hidden system things I don't know about? Kind of a dumb question maybe, I've been on a mac at home for like five years now, but uninstalling apps is not something I need to do (that's a good thing).
So, yes, the problem happened again, with the new nano, on the second or third nightly sync (not sure how many days have gone by) since the plane to sync the nano first before the touch. Been using the right usb port also, in case that matters. Used to always use the left. The left port has a non-powered hub that has my time machine disk and a super-duper disk on it, along with an iLoc key. Tonight the two usb disks were not plugged in due to being in the process of be traded out for my other pair (I keep a pair offsite as well - backup-paranoid - but that's another topic).
Do you think it could matter what's plugged into the opposite USB port? Not the nano and the touch only go into the right port straight away - no hub.
Kind of a bummer, this. I hope we can figure it out. Thanks for helping...
BTW, I alway keep all my software up to date.
Joe

ITunes cannot read the contents of iphone "Teresa Pearcy". Help?

Everytime I plug in my phone to charge, this is what pops up. "
ITunes cannot read the contents of the iphone "Teresa Pearcy". Go to the Summary Tab in iphone preferences and click Restore to restore this iphone to factory settings."
It also says if I do this then I will lose everything that's been put into my phone.
I've even tried everyway I know to get around iTunes just to get a new ring tone downloaded. I can't get any of my music... I don't want to lose what I have on my phone already by restoring it to factory settings.
It will transfer photos from iphone to computer. But nothing else.
I've been struggling with this since I got the phone. Can anyone help me out with this?? Please? It's been very frustrating. Thank you.

Hi,
I've the same problem too.
I had made iPhone sync on my PC in the past. But my HDD went in trouble and I had to buy another and reinstall Windows, so I lost my iTunes library.
Having no sync was ok, since I was comfortable with the photos, applications and music in my iPhone.
But yesterday my iPhone went out of disk space, and my problem started. I then needed to sync. I tried to extract my paid applications from iPhone using "transfer purchases from my iPhone". Unsuccessful, since it did not copy every application. I've tried to download the applications again, but iTunes say I need to pay for them. And now, after some unsuccessful purchase transfers and backups, iTunes says "iTunes cannot read the contents of iPhone", so I think I'm forced to restore the original settings.
What should I do?
I don't want to pay again for the applications I already purchased.
I don't want to loose my application data.
I don't care about my music, photos and videos, cause I can get them elsewhere anyway.
Is there a way to save my iPhone, applications and data?
Thanks

When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore?

When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.

This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!!

Keep getting "itunes cannot read the contents of the iPad" message when connecting my iPad 2 to Windows XP

Hi all,
I have an iPad 2 that I purchased in late 2011. I have a Windows XP PC. Of late, I have not been able to connect my iPad 2 to iTunes on my Windows XP (Service Pack 3) desktop. I keep getting the popular error "itunes cannot read the contents of the iPad. .... restore factory settings" message. I have tried re-installing latest iTunes altogether after fully uninstalling and removing registry entries. But it still keeps giving the same message. I have tried all the steps given here - http://support.apple.com/kb/TS1538 , except checking with a different USB cable. My cable however works well while charging. My system however seems to detect the iPad as camera. I desperately need some help to fix this.
Thanks,
Paddy

Worked for an iPad 4 (Retina) running iOS 7.0.3. connected to a Mac (Mavericks, iTunes 11.1.2). Although the file system is a bit different than what is shown on the video, the basic same steps can be carried out: download iFunbox (for Mac, obviously), go into "Raw file system", then "iTunes_Control" (you may want to switch to list view to see the complete name), then iTunes. There there was no iTunesDB file but I deleted iTunesCDB (was 0kB, expect that might have been the problem) and iTunesControl (0kB as well). Also deleted the Music folder in the previous directory.
After that I disconnected the iPad from iTunes, quit iTunes, relaunched, and it started sync'ing :-)
Note that now it's telling me that it cannot sync because an additional 10GB is required! Not sure what the problem is because the bar at the bottom of the iTunes window says it still has another 4GB available. I'm expecting there's a problem with how the size of the music is calculated (perhaps because I also sync Genius playlists and mixes), so I disabled music sync'ing for now so it can complete it once. Then I'll hand-pick the music again and hope it works!

ITune cannot read the contents of the iPhone.

Ok, this is quite annoying,
All I want is to get a few music files from my PC to my iPhone, I downloaded iTune, installed it, and now I am getting this message:
iTune cannot read the contents of the iphone "<phone name>". Goto to the summary tab in iphone preferences and click restore to restore this iphone to factory settings.
Funny, cause my iPhone is listed there on the devices, but it doesn't have any tabs available for me to sync.
what am I missing ?
Yossi

Hi Paul, I just starting getting this same message last night. Can you please tell me how you reformatted the memory card because I am ready to pull my hair out! Any help would be appreciated!!

Itunes cannot read the contents of the iphone

Problem: iPhone cannot synch with iTunes b/c of the error: "iTunes cannot read the contents of the iPhone "iPhone". Go to the summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings". I have reset the iPhone all possible ways, rebooted, uninstalled/installed iTunes, have double clicked to change name, doesn't synch. I need to get my music and photos back on my device, but I cannot seems to do so. After clicking restore, it blows the device away, then I still get the error. Help?

I'm have the same problem... just updated to iOS4 on my 3G. Everything synced fine after a few problems with the backup process. The only data that was not transferred was my music to iPod. When I hooked back up to download the music I received the "iTunes cannot read the contents of the iPhone" I have not restored back to the factory settings. Any suggestions... I don't want to lose the data on the phone.

ITunes cannot read the contents of iPhone/iPod Touch?

After following these instructions to update iTunes https://discussions.apple.com/message/21853130#21853130 , Whenever i connect my iPod Touch 5th gen i get this message:
iTunes cannot read the contents of the iPod “(my ipod name)”. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings.
i click ok then iTunes says:
The software required for communicating with the iPod is not installed correctly, and you must manually eject the iPod before each disconnect. Please reinstall iTunes to install the iPod’s software.
I am NOT restoring my iPod as i know this is iTunes' problem. I went to the apple website and downloaded iTunes for mac and then installed it Installer said it was succuesful but after opening itunes i get the same problem. What do i do?
I WILL NOT DO ANYTHING IN TERMINAL. I never touch terminal and never will.

Hi,
I've the same problem too.
I had made iPhone sync on my PC in the past. But my HDD went in trouble and I had to buy another and reinstall Windows, so I lost my iTunes library.
Having no sync was ok, since I was comfortable with the photos, applications and music in my iPhone.
But yesterday my iPhone went out of disk space, and my problem started. I then needed to sync. I tried to extract my paid applications from iPhone using "transfer purchases from my iPhone". Unsuccessful, since it did not copy every application. I've tried to download the applications again, but iTunes say I need to pay for them. And now, after some unsuccessful purchase transfers and backups, iTunes says "iTunes cannot read the contents of iPhone", so I think I'm forced to restore the original settings.
What should I do?
I don't want to pay again for the applications I already purchased.
I don't want to loose my application data.
I don't care about my music, photos and videos, cause I can get them elsewhere anyway.
Is there a way to save my iPhone, applications and data?
Thanks

ITunes cannot read the contents of my iPod?

I wanted to put some new songs onto my iPod, but when I plug it into the computer, a message pops up; 'iTunes cannot read the contents of the iPod. Go to the Summary tab in iPod preferences and click Restore to restore this iPod to its factory settings.'
I tried this, but when I connected my iPod to the computer again, the same message popped up. I have switched my iPod off and then back on, reconnected my iPod and downloaded iTunes again, but they all didn't work.
Does anyone know what to do?

Reboot the computer
Try another USB port
Try aoterh cable
Try another computer to helpo determine if y have an iPod or computer problem
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Itunes cannot read the contents of Iphone after updating to 2.1

Hi!
I have the original Iphone and I decided tonight to upgrade to the 2.1. At the end of the process, when it was restoring my iphone contents (pics, contacts etc.), an error came up "ITunes cannot read the contents of the Iphone" and it is telling me to restore to factory settings? My phone now is updated with all the new stuff but in Itunes it is not reading my Iphone. I am trying to make a ringtone from Itunes and I can't do it because of this problem.
Please help!

Hi,
I've the same problem too.
I had made iPhone sync on my PC in the past. But my HDD went in trouble and I had to buy another and reinstall Windows, so I lost my iTunes library.
Having no sync was ok, since I was comfortable with the photos, applications and music in my iPhone.
But yesterday my iPhone went out of disk space, and my problem started. I then needed to sync. I tried to extract my paid applications from iPhone using "transfer purchases from my iPhone". Unsuccessful, since it did not copy every application. I've tried to download the applications again, but iTunes say I need to pay for them. And now, after some unsuccessful purchase transfers and backups, iTunes says "iTunes cannot read the contents of iPhone", so I think I'm forced to restore the original settings.
What should I do?
I don't want to pay again for the applications I already purchased.
I don't want to loose my application data.
I don't care about my music, photos and videos, cause I can get them elsewhere anyway.
Is there a way to save my iPhone, applications and data?
Thanks

Itunes cannot read the contents of my iphone 5?

When I try to sync my iphone to itunes, it says that "Itunes cannot read the contents of the iPhone "Name's iPhone". Go to the Summary tab in iPhone preferences and click Restore to restore this iPhone to factory settings." However, I have music that was orginally put on from CD's and do not want to lose this music. Does anyone else have this problem or have the solution? Thanks

Music on the iPhone comes from the iTunes library. If you restore the phone, it does not affect the iTunes library, just the iPhone itself.

ITunes cannot read the contents of the iPhone/iPad -restore to factory set

I've had this issue with my iPhone for almost a year now , every time I connect my device to my laptop I get this error : iTunes cannot read the contents of the iPhone/iPad . Go to summary tab in your device and restore to factory settings ! And after I do so , iTunes tries to synch my device and after a few minutes i get this error that theres been a problem with synching and the same story again , restore to factory settings ....
I thought well there is something wrong with my iphone and I was too lazy to get it checked out but yesterday i bought my new iPad 16GB 3G/WiFi and guess what ... Same error !
I've tried different cables and computers changing my OS , reinstalling iTunes and so far nothing ...
I'd appreciate if someone can help me with this

Dwchico,
Hopefully I can help you. I had the very same problem from the get-go. Apparently, many others in the forums have as well. The problem appears to be something with the way certain motherboards mount USB devices. In particular, Asus motherboards have difficulty mounting iPad. If you are using an Asus based system, most have updated BIOS's that address the issue. I updated my BIOS today for my Asus G51J laptop and the problem disappeared completely. If you have an iPhone, you probably weren't having any problems, right? iPhone does not appear affected by this problem.
Best Regards,
Gameshow

ITunes Reports "iTunes Cannot read the contents of the iPod...."

Similar Messages

Maybe you are looking for