Itunes said i owed $38.91 so i paid with my creditcard,said it was declined but i checked my account and $38.91 went to itunes, it stillsaying i owe $38.91. I dont know what to do ...help???
Itunes said i owed $38.91 so i paid with my creditcard,then said it was declined but i checked my account and $38.91 went to itunes, it still saying i owe $38.91. I dont know what to do ...help???
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Hi All
I upgraded my ipad to ios7 but now it is asking for a passcode. I never had a passcode on it before, now dont know what to do.
HELP
GabrielleI had to call Apple Support and they walked me through the restore procedure.
We first had to delete the old account from iCloud and then do a restore from iTunes.
Even with Apple Support's help, it took a few tries.
We had skipped the adding a passcode during the ios7 update.
The helpdesk said we must have inadvertently, but I know that we did not:
i.e. we just pushed a "Don't add a passcode" button (I don't remember the exact text)
on the touchscreen and nothing else.
We had to restore from a few month old iTunes backup -
The lady at the Apple Support call desk was very nice and helpful, -
ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?
If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?
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turned off my desktop mac, now both my mouse and keyboard are not connected. i am not logged in yet as well, dont know what to do ?
Try resetting the SMC (no peripherals required).
Barry -
Ok so my app store app has 23 at the top which means to update my apps but when i press update and type in my pass word it starts to update but then this message poped up saying " we have a problem with your billing info." so i press continue and i type in the billing info and then it says to contact itunes support for this transaction and so when i call the guy on itunes support he answered and he told me to get online so i did and now i dont know what to do..? all i need is to updat my apps and it wont let me ! This is so aggravating! HELP
I would suggest contacting itunes support as it tells you to do.
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Yesteday i lost my iphone and i delete it withfind my iphone this morning my iphone was return but is been 16 hours and the phone still deleting itself with only the circle on the front i tried a hard reset but dont work and the imac dont even recognize the phone. WHAT OPTIONS I HAVE?
I have read a number of threads with the rotating circle in the middle of the screen. Some have been able to Reset by holding down the Sleep Button and the Home Button until the Apple Logo shows up and then wait for a lock screen. This had to be done several times in some cases. Others suggest letting the battery totally run down and then charge for at least one half hour. Then do a Reset again.
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when i try to turn on my gen four ipod, a white screen appears. Parts of my back ground pop up.All this started to happen when i dropped my ipod when i took it out of the case. Please comment if you have something that can help me. thanks
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i have already uninstalled and re installed firefox and researched all possible solutions i have windows 7 and currently have firefox 22
see
* https://support.mozilla.org/en-US/questions/959696
* https://support.mozilla.org/en-US/questions/963035
* https://support.mozilla.org/en-US/questions/963027
* https://support.mozilla.org/en-US/questions/963010
* https://support.mozilla.org/en-US/questions/962979
* https://support.mozilla.org/en-US/questions/962990
* https://support.mozilla.org/en-US/questions/963001 -
Hi i loose my quality on my project when im saving to an PDF file. . What to do?
lq,
Are you working in RGB Color Mode? If so, you will almost certainly be disappointed when the colours are squeezed into the smaller CMYK gamut.
There may also be a question of colour management/settings. -
Can anyone help me with problem i have
you might get more responses if this is posted in the using iPad forums, instead of the spreadsheet/wordprocessor/ presentation forums.
https://discussions.apple.com/community/ipad/using_ipad
Jason -
my ipod touch screen has turned bright white. the things are visible but partially and when shift the screen it leaves trails behind. i dont know what to do help please.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
One day my ipod 30g Video stopped working now everytime i plug it into the computer, it wont read the ipod and neither will Itunes, when i plug it in it will either come up with no backlight and it will be a black background with the white apple in the middle or, the white background with a black and white battery with a lightning bolt beside it. I dont know what to do HELP!
Have you tried to Reset it?
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
Tip: If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Diane Wordsmith -
I need help. My ipad 2 was stuck in recovery mode. i tried to connect it to itunes and restore but after downloading the file and extracting the software there is a pop up message that says "the device is full. Deleting files and emptying your recycle been will help you restore." how am i going to erase files if i can't open my ipad. i dont know what to do. Its been 2 days now. please help. thanks.
yes i am sure. This are the exact words... "The iPad "iPad" could not be restored. The disk you are attempting to use is full. (Removing files and emptying the recycle bin will free up additional space". i tried some options, hard reset, redsnow, tinyumbrella but still it's stuck.
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Pls Pls Help me >>> i bougt my iphone just 1 years ago,i dont know what happend with my iphone,its unresponsive,showing only connect to itunes ,and when i tried to restore after that messgae came on my laptop that Error 21, could not restore ,,, my friends telling me that may be somebody trying to jailbreak your mobil so this was the reason can happen but i dont want any kind of jailbreak i want my iphone back to my work plss help me i m very poor person i cant efford to buy again this phone
Anyone have any suggestions? or is everyone else just as clueless as me !
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everytime i try to download itunes it says rolling back action and error . i dont know what to do please help . P.S. i have windows 8
Hello there Unicornbarf534,
Thank you for using Apple Support Communities.
It sounds like you are unable to successfully install iTunes. I recommend the troubleshooting instructions in this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Here is a general outline of where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
Additional Information
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete
Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.
If the steps outlined in this article don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
All the best,
Sterling
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