ITunes says I can update my software, but when I do this the system times out. Why is this and how can I get the update?

I need to update my iPad 2 to the latest operating system. When I open iTunes it says that I can do this. I start the download and update. When it's done it says it failed due to the system time out. What does this mean and how can I fix it?

disable your anti-virus and firewalls and try the update again.

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