ITunes security warning (-9815) when starting iTunes Store. How to solve?

Hello,
When I navigate in iTunes to the iTunes store I get a security warning that iTunes cannot verify if the connection is secure (-9815). Does anyone know how to solve this?

http://support.apple.com/kb/TS3297
"Error -9800," "-9815," or "-9814"
This alert is often caused by issues with forming a secure connection to iTunes Store.
Quit iTunes.
Set the correct date on your computer.
<Link Edited By Host>

Similar Messages

Trying to update my apps on the iPhone 3. When I type in user name and password, I get the message "Cannot connect to iTunes Store" How can I connect?

Trying to update my apps on the iPhone 3. When I type in user name and password, I get the message "Cannot connect to iTunes Store" How can I connect?

I have the same problem. Any suggestions?

TS2972 when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .

when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .

Ok, so I just worked out that itunes communicates through your browser so it's a cookie in the browser not PC direct that fixes this. Bit of a convoluted route but for me it was IE>Internet setting>privacy>sites, then allow all activity from apple.com/itunes.

HT2729 if i buy a movie from itunes store how can i put it on my new ipad

if i buy a movie from itunes store how can i put it on my new ipad

Assuming it's in a supported format (which is likely), simply sync your iPad to iTunes on your computer. Make sure you have specified that you would like to sync movies on the "movies" tab on the top right of the iTunes display (when your iPad is plugged in and its row highlighted).

While trying to purchase through a game in my iphone it says ( cannot connect to itunes store ) how to fix this?

while purchasing something from my iphone ( it says : cannot connect to itunes store ) how to fix this?

Hello Emamoe,
Thank you for the details of the issue you are experiencing when making an in-app purchase on your iPhone. I found a couple of articles I recommend for this issue.
First, I recommend using the steps in the section titled “Troubleshoot issues on an iPhone, iPad, or iPod touch” in the following article (the article title refers to the iTunes Store, but the steps are relevant for the App Store as well):
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the issue persists after following the steps in that section, I recommend continuing with the steps in the section titled “Isolate the issue: (Mac OS X, Windows, iOS)” in the article below. This section will help you isolate the network issue that could be blocking you on those apps:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

An unknown website just appeared in my 'exceptions' list (Tools Options Security "warn me when sites try to install add-ons"-how could this happen?

downloaded Firefox onto friends' laptop last night. Found it necessary to place two websites in the (afore-mentioned) "Exceptions" category. shut down/re-booted three-four times over the next few hours before shutting down the laptop and going to bed. Booted up this am and, WHOA!-suddenly my menu/toolbars have new, undesired toolbars(?) search boxes(?): the search box, if I remember right, was labeled "My Web Search sponsored by iwon!" Whilst eliminating the intruders I became aware that by some unknown means I had fetched up on some webpage I've never heard of and had no reason to go to-( the very top of my display (above the menu and address bar) read: 'reason upgrade Search' (separated by a line symbol I can't reproduce here), then 'Musician's Friend' ....HUH? (feeling like Dorothy w/o a tornado transport). So I finish getting rid of the invaders and check out my History to try to figure out how I wound up at this website. my history indicates the last site I visited before going to bed, then 'aclk' (www.google/aclk? followed by a string of mixed symbols letters etc. Then 'redirect' (www.rkdms.com/redirect?c=....and a string of numbers and letters. Then the website"reason upgrade Search (?) Musician's Friend " then 'redirect.jhtml' (www.search.mywebsearch.com/mywe.........) Them 'Firefox Web Browser& Thunder....' still no clue how or why I wound up at that site..didn't go there, (not of my volition, anyways!!) so im checking my security settings and in Tools>options>Security>advanced> in the "Exceptions" category of "Warn me when sites try to install add-ons" is a website I've never heard of (getpersonas.com) and DID NOT enter!!!!!!!.Need to know how this could happen, how to prevent recurrence and how hard should I hit the panic button because right now I'm totally freaked!
== today

These prefs get set to an empty String once the sites have been added to the whitelist if the pref is not empty if you open the exception window.
Tools > Options > Security : "Warn me when sites try to install add-ons": Exceptions
You can reset these prefs on the about:config page.
xpinstall.whitelist.add - addons.mozilla.org
xpinstall.whitelist.add.36 - getpersonas.com
To open the ''about:config'' page, type '''about:config''' in the location (address) bar and press the Enter key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch. I am told that it cannot connect to the itunes store

See thes previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities

How do I fix error cannot connect to Itunes store, How do I fix error cannot connect to Itunes store

How do I fix error cannot connect to Itunes store, How do I fix error cannot

Refer to this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368

Having installed culturealley (learning spanish) from Itunes Store, how do I get it to play on my Windows p.c.?

having installed "culturealley" I.e. learning Spanish lessons from ITunes Store, how do I get this to play on my Windows p.c.?

Apps from the iTunes App Store can only be run on a compatible iPad, iPhone or iPod touch.
tt2

I'm recieven charges for a magic piano app every month from itunes store how do i cancel the supposed service?

I'm recieven charges for a magic piano app every month from itunes store how do i cancel the supposed service?

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

Please help I have australia id account but i want to purches games from usa itunes store.how can do that ?

please help I have australia id account but i want to purches games from usa itunes store.how can do that ?

sajfromsydney wrote:
please help I have australia id account but i want to purches games from usa itunes store.how can do that ?
You Cannot... You can only Purchase items from the Country of your ID account...

Im trying to access the movies that I've purchased on itunes through appletv. it says that I cannot connect to the itunes store. how do i fix?

Im trying to access the movies that I've purchased on itunes through appletv. it says that I cannot connect to the itunes store. how do i fix?

Power cycle the ATV and router.
If the issue persists, on the ATV go to Settings > General > Reset

Cannot connect to itunes store how do I fix this

cannot connect to itunes store how do I fix this

Try this support article > Can't connect to the iTunes Store

I was doing an in-app purchase and it said contact apple support then another one said purchase failed cannot connect to itunes store, how do i fix it?

i was doing an in-app puchase and it said to contact apple support and another said purchased failed cannot connect to itunes store, how do i fix it?

Contact iTunes Support like the message said
Apple - Support - iTunes - Contact Us
Also
Can't connect to the iTunes Store

I'm running OS 10.7.5 and I'm missing my contacts, mail, and update capabilities, including itunes store How do I re-install them?

I'm running OS 10.7.5 and I'm missing my contacts, mail, and update capabilities, including itunes store How do I re-install them?

Are you logged into your Admin. Account or to a Guest Account that does not have access to the things your missing?

ITunes security warning (-9815) when starting iTunes Store. How to solve?

Similar Messages

Maybe you are looking for