Itunes shows album in library but tells me I am not authorised to use it - I go through the whole id authorisation process and it still says the same, I purchased it three email addresses ago.

Itunes shows an album in library but tells me I am not authorised to use it - I go through the whole id authorisation process and it still says the same, I purchased it three email addresses ago.

What do you mean three email addresses ago? Do you mean that you've had three accounts in the store with three separate email addresses? Purchases must be authorized according the account details under which they were purchased. You can Get Info on the tracks and see the account name they were purchased with. Also...a missing shared folder can prevent authorization. See here: http://support.apple.com/kb/ts1277
You might also have a look here: http://support.apple.com/kb/ts1389

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