ITunes somehow thinks that 2 computers equals 5 and I can't authorize my movies and TV shows because of it.  What should I do?

I tried authorizing movies and TV shows on my new iMac that I have authorized on one or two computers/devices total, but when I click to authorize, it says that they've already been authorized on 5 computers.  It's quite a bother, and I can't even find how to contact Apple directly to be able to complain to them about their problem.  What should I do?

It is possible to have mistakenly authorized a computer more than once. To fix that:
Open iTunes.
From the Store menu, choose "Deauthorize This Computer…"
Enter your account name and password.
Click OK. A message appears reading "This computer has been successfully deauthorized."
Click OK.
Repeat steps 2 through 5 above. If you see the same message reading: "This computer has been successfully deauthorized," then your computer was using multiple authorizations.
Repeat steps 2 through 5 above until you see a message reading "This computer was not authorized. To authorize this computer, play a song or video you have purchased using this account."
If that does not fix it for you, you can "deauthorize all" your computers. This will solve your problem, but you may only do this once per year.
Open iTunes on a computer
From the Store menu, select "View my Account..."
Sign in with your Apple ID and password.
Under "Computer Authorizations" select "Deauthorize All".
Authorize each computer you still have, as you may require.
After you "deauthorize all" your authorized computers, authorize each one as required.
iTunes Store: About authorization and deauthorization:
http://support.apple.com/kb/HT1420
One computer using multiple iTunes Store authorizations:
http://support.apple.com/kb/HT1206

Similar Messages

Maybe you are looking for

  • Line item display in FS10n

    During our configuration days, we have set the Line Item Display indicator in all our GL accounts (ex, Sales account). Details of our SALES transactions in FS10n are posted by document, per material per profit center (same material and profit center,

  • You tube is not working since yesterday and playback error message is showing, is it happening to anyone else and what is the solution?

    Since yesterday all you tube videos is giving playback error message

  • New TV - Suggestions?

    Hi All, I'm planning to buy a new SMART TV either Samsung or Sony, but little confused  which one to go.. Can anyone please suggest me base on your experience? Thanks Syed

  • Char conversion

    Please sent me immediately when u get this mssg;;;;; Is there any methods like Integer.parseInt() for converting a String to charecter? Or plz send me a way to read charecter as commandline argument so that it can be used in Switch().

  • Cross validation on cost allocation flexfield

    We have setup a cost allocation ff with the option to cross-validate segments. We have correctly defined cross validation rules. Yet, when entering costing information for an element entry, the system allows us to enter a combination which violates o


HashFlare