Itunes Stopped Working in Windows Vista
Itunes stopped working in my windows vista machine. Here is the error message. Can anyone help?
Product
iTunes
Problem
Stopped responding and was closed
Date
12/26/2011 9:05 AM
Status
Report Sent
Description
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangXProcB1
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Hang Signature: a281
Hang Type: 18496
Waiting on Application Name: APSDaemon.exe
Waiting on Application Version: 2.1.14.3
OS Version: 6.0.6002.2.2.0.256.6
Locale ID: 1033
Additional Hang Signature 1: 9aea31144a9c4cb5456ef753a89615fd
Additional Hang Signature 2: 9e05
Additional Hang Signature 3: 22afaae9d40a9b6f85fcc190770c6a46
Additional Hang Signature 4: 4d20
Additional Hang Signature 5: 6a5ecf1f68a18e627f44b676cfeb087b
Additional Hang Signature 6: b57d
Additional Hang Signature 7: 6cbd99e8ebe2065ec5ef6563d3b9dea1
Have you had a look at these pages? They may be of some help:
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch failures
iTunes for Windows in Windows Vista doesn't open after upgrading
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I got this from my eventlog.
Faulting application name: iTunes.exe, version: 10.4.0.80, time stamp: 0x4e262cf4
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6d6f435f
Faulting process id: 0x16a4
Faulting application start time: 0x01cc537ad7b0f337
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: unknown
Report Id: 38d7f7a3-bf6e-11e0-b09d-001d09a0867c
I have already tried the following.
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sajidI have completely uninstalled iTunes using Revo uninstaller and executed iTunes installation as Administraor from the context menu. all in vain..
I got this in the windows crash report.. I really have to make this thing running...
Version=1
EventType=BEX
EventTime=129570380872171757
ReportType=2
Consent=1
UploadTime=129570380875531949
ReportIdentifier=6ae30935-bf86-11e0-b09d-001d09a0867c
IntegratorReportIdentifier=6ae30934-bf86-11e0-b09d-001d09a0867c
Response.BucketId=2175438602
Response.BucketTable=5
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=10.4.0.80
Sig[2].Name=Application Timestamp
Sig[2].Value=4e262cf4
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_0a9e
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Offset
Sig[6].Value=6d6f435f
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=00000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\iTunes\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\iTunes\iTunes.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b641 44ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\COMCTL32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\system32\GDI32.dll
LoadedModule[7]=C:\Windows\system32\USER32.dll
LoadedModule[8]=C:\Windows\system32\LPK.dll
LoadedModule[9]=C:\Windows\system32\USP10.dll
LoadedModule[10]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[11]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[12]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[13]=C:\Windows\system32\RPCRT4.dll
LoadedModule[14]=C:\Windows\system32\SHELL32.dll
LoadedModule[15]=C:\Windows\system32\IMM32.DLL
LoadedModule[16]=C:\Windows\system32\MSCTF.dll
LoadedModule[17]=C:\iTunes\iTunes.dll
LoadedModule[18]=C:\Program Files\Common Files\Apple\Apple Application Support\AVFoundationCF.dll
LoadedModule[19]=C:\Program Files\Common Files\Apple\Apple Application Support\MediaToolbox.dll
LoadedModule[20]=C:\Windows\system32\WS2_32.dll
LoadedModule[21]=C:\Windows\system32\NSI.dll
LoadedModule[22]=C:\Program Files\Common Files\Apple\Apple Application Support\QuartzCore.dll
LoadedModule[23]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreFoundation.dll
LoadedModule[24]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.5 0727.4927_none_d08a205e442db5b5\MSVCR80.dll
LoadedModule[25]=C:\Windows\system32\VERSION.dll
LoadedModule[26]=C:\Program Files\Common Files\Apple\Apple Application Support\pthreadVC2.dll
LoadedModule[27]=C:\Windows\system32\WSOCK32.dll
LoadedModule[28]=C:\Program Files\Common Files\Apple\Apple Application Support\objc.dll
LoadedModule[29]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.5 0727.4927_none_d08a205e442db5b5\MSVCP80.dll
LoadedModule[30]=C:\Program Files\Common Files\Apple\Apple Application Support\libdispatch.dll
LoadedModule[31]=C:\Windows\system32\WINMM.dll
LoadedModule[32]=C:\Program Files\Common Files\Apple\Apple Application Support\icuin40.dll
LoadedModule[33]=C:\Program Files\Common Files\Apple\Apple Application Support\icuuc40.dll
LoadedModule[34]=C:\Program Files\Common Files\Apple\Apple Application Support\icudt40.dll
LoadedModule[35]=C:\Program Files\Common Files\Apple\Apple Application Support\ASL.dll
LoadedModule[36]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreGraphics.dll
LoadedModule[37]=C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
LoadedModule[38]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreVideo.dll
LoadedModule[39]=C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
LoadedModule[40]=C:\Program Files\Common Files\Apple\Apple Application Support\CFNetwork.dll
LoadedModule[41]=C:\Windows\system32\CRYPT32.dll
LoadedModule[42]=C:\Windows\system32\MSASN1.dll
LoadedModule[43]=C:\Windows\system32\WININET.dll
LoadedModule[44]=C:\Windows\system32\urlmon.dll
LoadedModule[45]=C:\Windows\system32\ole32.dll
LoadedModule[46]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[47]=C:\Windows\system32\iertutil.dll
LoadedModule[48]=C:\Program Files\Common Files\Apple\Apple Application Support\SQLite3.dll
LoadedModule[49]=C:\Windows\system32\iphlpapi.dll
LoadedModule[50]=C:\Windows\system32\WINNSI.DLL
LoadedModule[51]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreAudioToolbox.dll
LoadedModule[52]=C:\Windows\system32\DSOUND.dll
LoadedModule[53]=C:\Windows\system32\POWRPROF.dll
LoadedModule[54]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[55]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[56]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[57]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreMedia.dll
LoadedModule[58]=C:\Program Files\Common Files\Apple\Apple Application Support\VideoToolbox.dll
LoadedModule[59]=C:\Windows\system32\COMDLG32.dll
LoadedModule[60]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1d f_1.1.7600.16385_none_72fc7cbf861225ca\gdiplus.dll
LoadedModule[61]=C:\iTunes\GNSDK_DSP.DLL
LoadedModule[62]=C:\iTunes\GNSDK_SDKMANAGER.DLL
LoadedModule[63]=C:\iTunes\GNSDK_MUSICID.DLL
LoadedModule[64]=C:\iTunes\GNSDK_SUBMIT.DLL
LoadedModule[65]=C:\Windows\system32\MSIMG32.dll
LoadedModule[66]=C:\Windows\system32\ODBC32.dll
LoadedModule[67]=C:\Windows\system32\OLEACC.dll
LoadedModule[68]=C:\Windows\system32\PSAPI.DLL
LoadedModule[69]=C:\Windows\system32\RICHED20.dll
LoadedModule[70]=C:\Windows\system32\USERENV.dll
LoadedModule[71]=C:\Windows\system32\profapi.dll
LoadedModule[72]=C:\Program Files\Common Files\Apple\Apple Application Support\WebKit.dll
LoadedModule[73]=C:\Program Files\Common Files\Apple\Apple Application Support\JavaScriptCore.dll
LoadedModule[74]=C:\Windows\system32\d3d9.dll
LoadedModule[75]=C:\Windows\system32\d3d8thk.dll
LoadedModule[76]=C:\Windows\system32\dwmapi.dll
LoadedModule[77]=C:\Windows\system32\WINTRUST.dll
LoadedModule[78]=C:\Windows\system32\odbcint.dll
LoadedModule[79]=C:\Windows\system32\dnssd.dll
LoadedModule[80]=C:\Program Files\QuickTime\QTSystem\QuickTime.qts
LoadedModule[81]=C:\Program Files\QuickTime\QTSystem\QTCF.dll
LoadedModule[82]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[83]=C:\Windows\system32\PROPSYS.dll
LoadedModule[84]=C:\Windows\system32\wdmaud.drv
LoadedModule[85]=C:\Windows\system32\ksuser.dll
LoadedModule[86]=C:\Windows\system32\AVRT.dll
LoadedModule[87]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[88]=C:\Windows\system32\msacm32.drv
LoadedModule[89]=C:\Windows\system32\MSACM32.dll
LoadedModule[90]=C:\Windows\system32\midimap.dll
LoadedModule[91]=C:\Windows\system32\uxtheme.dll
LoadedModule[92]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[93]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[94]=C:\Windows\system32\ddraw.dll
LoadedModule[95]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[96]=C:\Windows\System32\QuickTime\QuickTimeAuthoring.qtx
LoadedModule[97]=C:\Windows\System32\QuickTime\QuickTimeCapture.qtx
LoadedModule[98]=C:\Windows\System32\QuickTime\QuickTimeEffects.qtx
LoadedModule[99]=C:\Windows\System32\QuickTime\QuickTimeEssentials.qtx
LoadedModule[100]=C:\Windows\System32\QuickTime\QuickTimeImage.qtx
LoadedModule[101]=C:\Windows\System32\QuickTime\QuickTimeInternetExtras.qtx
LoadedModule[102]=C:\Windows\System32\QuickTime\QuickTimeMusic.qtx
LoadedModule[103]=C:\Windows\System32\QuickTime\QuickTimeStreaming.qtx
LoadedModule[104]=C:\Program Files\QuickTime\QTSystem\CoreVideo.qtx
LoadedModule[105]=C:\Program Files\QuickTime\QTSystem\QuickTime3GPP.qtx
LoadedModule[106]=C:\Program Files\QuickTime\QTSystem\QuickTime3GPPAuthoring.qtx
LoadedModule[107]=C:\Program Files\QuickTime\QTSystem\QuickTimeAudioSupport.qtx
LoadedModule[108]=C:\Program Files\QuickTime\QTSystem\QuickTimeAuthoring.qtx
LoadedModule[109]=C:\Program Files\QuickTime\QTSystem\QuickTimeCapture.qtx
LoadedModule[110]=C:\Program Files\QuickTime\QTSystem\QuickTimeEffects.qtx
LoadedModule[111]=C:\Program Files\QuickTime\QTSystem\QuickTimeEssentials.qtx
LoadedModule[112]=C:\Program Files\QuickTime\QTSystem\QuickTimeH264.qtx
LoadedModule[113]=C:\Program Files\QuickTime\QTSystem\QuickTimeImage.qtx
LoadedModule[114]=C:\Program Files\QuickTime\QTSystem\QuickTimeInternetExtras.qtx
LoadedModule[115]=C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG.qtx
LoadedModule[116]=C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG4.qtx
LoadedModule[117]=C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG4Authoring.qtx
LoadedModule[118]=C:\Program Files\QuickTime\QTSystem\QuickTimeMusic.qtx
LoadedModule[119]=C:\Program Files\QuickTime\QTSystem\QuickTimeStreaming.qtx
LoadedModule[120]=C:\Windows\System32\QuickTime\QuickTimeStreamingAuthoring.qtx
LoadedModule[121]=C:\Windows\System32\QuickTime\QuickTimeStreamingExtras.qtx
LoadedModule[122]=C:\Program Files\QuickTime\QTSystem\QuickTimeStreamingAuthoring.qtx
LoadedModule[123]=C:\Program Files\QuickTime\QTSystem\QuickTimeStreamingExtras.qtx
LoadedModule[124]=C:\Program Files\QuickTime\QTSystem\QuickTimeVR.qtx
LoadedModule[125]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[126]=C:\Windows\system32\rsaenh.dll
LoadedModule[127]=C:\Windows\system32\secur32.dll
LoadedModule[128]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[129]=C:\Windows\system32\imagehlp.dll
LoadedModule[130]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[131]=C:\Program Files\Common Files\Apple\CoreFP\CoreFP.dll
LoadedModule[132]=C:\iTunes\iTunes.Resources\iTunesRegistry.DLL
LoadedModule[133]=C:\iTunes\iTunes.Resources\en.lproj\iTunesLocalized.DLL
LoadedModule[134]=C:\iTunes\iTunes.Resources\iTunes.DLL
LoadedModule[135]=C:\Windows\system32\WINSTA.dll
LoadedModule[136]=C:\Windows\system32\Dxva2.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=-2119528694/nBucketTable=5/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=BEX
AppName=iTunes
AppPath=C:\iTunes\iTunes.exe
I also have a few more event logs here..
Fault bucket 2175438602, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 10.4.0.80
P3: 4e262cf4
P4: StackHash_0a9e
P5: 0.0.0.0
P6: 00000000
P7: 6d6f435f
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\Misha\AppData\Local\Temp\WERCFAD.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_iTunes.exe_fc316b60a f1de473f32c1676ea1fd8889427c314_1589eb67
Analysis symbol:
Rechecking for solution: 0
Report Id: f95fdc67-bfe0-11e0-b56d-001d09a0867c
Report Status: 0
Another one..
The description for Event ID 0 from source iPod Service cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Service started
Thanks in advance.. -
Itunes stop working on Windows 7 after update
After latest update, Itunes stop working on my computer. My computer has Windows 7. What can I do to get my Itunes up and running?
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Itunes stops working in windows 8.1
When I access itunes in windows 8.1, and try to enter the store. Itunes stops working message appears and crashes itunes.
I have tried uninstalling and reinstalling - not fixed.
I have ried to repair - not fixed.
tried all the discussion group suggestions - not fixed
Is this the return of MAC vs. PC wars of 1984i've found something http://download.lenovo.com/lenovo/content/windows8-1/upgrade/ideapad/index_en.ht ml
1. Model compatibility
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I should have read this before updating lol .... i hate my self right now lol -
Downloaded 10.5 iTunes and when I put in an audio book to import into iTunes as soon as I begin typing book info notice appears that iTunes has stopped working and windows 7 closes iTunes. Anyone else have this problem? I hate that you have no way to contact these people and report problems. I tried the old feedback but that didn't get anywhere. Please, I've got several audio books to load and I'm not getting anywhere. Thanks
You really need to put your codes between the
[\code] tags
see http://forum.java.sun.com/features.jsp#Formatting
for more infoCode tags might make it look a little better, but there's still too darn much code. We're volunteers, after all. It'd be a lot of work to review all of this stuff. Can you demonstrate your problem with something smaller? Learn out how to do a combo box with just a page or two and then appy that to your big problem. That's how I'd do it. - MOD -
Itunes not working with windows vista
Downloaded latest iTunes to laptop running Windows Vista... After install, the program won't launch. You get an error message stating iTunes is shutting down and then get a Windows error message.
and the error messages would be....
-
"Itunes has stopped working" in Windows Vista 64bit
I am at my wits end! My I tunes will usually load but if it opens in my library and I try to access the Itunes store it always crashes with the "Itunes Has Stopped Working" error message. "Windows is checking for a solution" follows but nothing is ever found.
I've tried completely removing Itunes and reinstalling. I've tried updating all drivers including the one for my ATI video card. I've scanned for viruses and maleware. I even downgraded from Itunes 10 to Itunes 9 which seemed to work for about a day.
I've also done the sfc /scannow which showed some file issues but none that looked to be a problem. One thing....my Gateway PC came preloaded with Windows Vista and I do not have an installation disk.
When I check the details on the crash this is the info that I get:
I've tried just about everything I could find I still keep having this problem. Usually Itunes will start but if I click on a song in my library or try to go to the Itunes store it will crash. Here is the info I get about the crash:
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.2.1.1
Application Timestamp: 4d756476
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb7341c
Exception Code: c0000005
Exception Offset: 00030226
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Does anybody have any ideas or hints? Would upgrading to Windows 7 potentially fix this problem?
HELP!!!!!If we're talking about the (third-party, not-produced-by-AMD) ATI Tray Tools utility, the drivers for the utility are a bit scruffy. They've caused some trouble for the QuickTime Player since before the itunes versions 10.x came out, but after a while the issues started to ramify through to iTunes as well as QuickTime. The precise nature of the symptoms seems to depend on which combination of iTunes/QuickTime versions and ATI Tray Tool versions you've got, too.
On a 64-bit system, it's probably worth trying first adding iTunes.exe to the Auto 2d/3d and osd exception list. But just recently someone got past this sort of thing by disabling "Show FPS" on a 32-bit system:
Re: "iTunes has stopped working" -
ITunes has stopped working in Windows Vista
Hi,
I need help!
Everytime I try to open iTunes, it always says "iTunes has stopped working", and close program. I have installed iTunes 7.5, 7.6 and 7.7 versions, all of them encounter such issue when I try to open iTunes.
My system information listed below:
Manufacture: Dell
Model: Inspiron I1420
Processor: Inter(R) Core(TM)2 Duo CPU T7100 @1.80GHz 1.80GHz
Memory(RAM): 2038 MB
System type: 32-bit Operating System
Any suggestions or solutions are much appreciated!Have you had a look at these pages? They may be of some help:
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch failures
iTunes for Windows in Windows Vista doesn't open after upgrading -
My itunes stopped working on windows 7
whenever i just open itunes .. windows shows me a message telling me that it stopped working " A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.'
thats all i get and the opion is close program ... but then nothing happens ...
really dont know wat to do ...Did you already try what bnoir suggested in this post about error 0x800736FD:
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736FD, or some other number? (If they're another number, what number are you getting?
This thread might help as well, suggestion provided by bnoir:
In general, these ones tend to be caused by underlying problems on the PC that can prevent Windows Updates from installing. So my main strategy with them is to try to fix the Windows Update issues. If we can get Windows Updates flowing again, that generally clears up the iTunes install errors +en passant.+
Head into your Windows Update, and check for any new updates. Do any fail? If so, open your Update History and doubleclick on the failure entries to bring up a small box with alphanumeric error message codes. Are you getting 8000FFFFs? (They often seem to be associated with an iTunes-install 0x800736FD.)
If you're getting 8000FFFFs, try the following Microsoft document:
[Windows Update Error 8000FFFF|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error- 8000FFFF]
Head back to Windows Update, and stock up on any updates you're behind on. Once you're completely up to date in that regard, try another iTunes install. Does it go through properly this time?
Message was edited by: Ingo2711 -
Itunes stopped working in windows 8
Dialog box comes up "iTunes has stopped working".
I have uninstalled iTunes and reinstalled several times with no success.Hello Patties11,
Thank you for providing the details of iTunes becoming unresponsive. I found an article with steps you can take to further isolate and troubleshoot an issue like the one you described:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Itunes stops working for windows 7 64bit
Hello,
As the title says, I am using Windows 7 Professional x64 on my home computer. I am trying to run itunes but it always says "iTunes has stopped working". if necessary, i will upload a screenshot of it but that's all the information I get.
it occurs when:
exporting music to my ipod classic
adding music in the "automatically add to itunes" folder
adding music by drag and drop
every 30 seconds (without doing anything) - this number is an approximate, it may be less
I have tried the following things:
uninstalling and reinstalling
uninstalling and emptying my music folder, then reinstalling
clean uninstall (using a tool such as iobit uninstaller with Advanced System Care), then reinstalling
tried downloading again, in case the download corrupted the first time
looking up some registry stuff
my sound drivers work, so do other players like VLC and codecs like media player classic's codecs. i can confirm that itunes was one of the first programs to be installed on my computer so the codecs do not effect it. i am also running a server on here through my WLAN to my PS3 and all the music is playing on there. Consequently, I do not think there should be anything wrong with the codecs/drivers themselves.
i can't think of anything else to do, i am resorting to using my little netbook; which i'm trying to get rid of and import all my songs from, hence this being quite a predicament to be in.
This is a brand new computer and a brand new install, built it myself, so there shouldn't be any issues with the OS and i do not think it's wise if i reinstalled because i've already filled up about 2.5TB of stuff. It's going to take too much effort to transfer everything.
As a result, my biggest question is whether it can be fixed. if not, i will just wait till the end of the year when i purchase a macbook air. Of course, i do not want this outcome but if i have to then i'll settle with it.
As with all forum posts i send, my appreciation will go out to anyone who can help in this matter.
kind regards
ehab563UTDGuess you have to do Uninstall and Re-install of iTunes from scratch.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
Desktop Intelligence: Business Objects has stopped working in Windows Vista
Hi,
We have installed the BO XI 3.1 SP3 client components in Windows Vista Machine. When I was working with Desktop Intelligence, the program keep terminates irregularly. A pop-up window would appear saying "Business Objects has stopped working. A problem caused the program to stop working correctly. Please close the program." It asks me to close the program. The window always pops up even when I just terminate the BOE normally. It sometimes pops up when I was just trying to refresh the data or in the middle of working with the application.
THanks.Hi expert
I have install the BO XI into my laptop with 32-bit OS and Windows Vista Enterprise SP 2 but still experience the same error message "Business Objects has stopped working - A problem caused the program to stop working correctly. Please close the program".
Please help as my daily task require to use BO very often.
Thank you very much
br
Elwin -
ITunes stopped working on Windows 7 64 bit
iTunes worked fine yesterday afternoon and in the evening I could not get it to run.
I checked the Windows Task Manager and I can see it starting up and then exiting.
I've checked my application log and this is the error I got:
Windows cannot access the file C:\Windows\SysWOW64\dssenh.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program iTunes because of this error.
The file dssenh.dll does exist in the SysWOW64 directory and I've run regsvr32 on it to make sure it is registered.
If you need anymore information, I am happy to supply it.
Thanks.It's one of the Windows OS dlls associated with Crypographic Services. So, just in case it's damaged, it might be worth running an sfc /scannow:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
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