ITunes stops working after backing up

Hi,
I have this problem of iTunes where it stops working right after the backing up part when syncing the iphone.
I have searched in the internet but all problems are different in (Fault Name), I couldn't find the same fault name: Stackhash.
The problem details below appear:
Problem Event Name:                         BEX
Application Name:                              iTunes.exe
Application Version:                           10.4.1.10
Application Timestamp:                       4e4e1904
Fault Module Name:                           StackHash_0a9e
Fault Module Version:                         0.0.0.0
Fault Module Timestamp:                    00000000
Exception Offset:                                00000000
Exception Code:                                 c0000005
Exception Data:                                  00000008
OS Version:                                        6.1.7600.2.0.0.768.3
Locale ID                                            1033
Additional Information 1:                         0a9e
Additional Information 2:                         0a9e327d3b4ad19135b953a78882e789
Additional Information 3:                         0a9e
Additional Information 4:                         0a9e327d3b4ad19135b953a78882e789

Hello davewood26,
The following article provides steps that can help get iTunes stabilized.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

Similar Messages

My itunes stops working after I try to sync it, I recently just updated my itunes to 10.4 and my ipod touch 4g to 4.3.4

My itunes stops working after I try to sync it, I recently just updated my itunes to 10.4 and my ipod touch 4g to 4.3.4

iPhone 4, same thing. It gets stuck at Step 1: backing up

Itunes stops working after say half hour of use and will not play next song, the only way to get it working again is to close and reopen, then it works fine till next time, but the problem keeps returning

itunes stops working after say half hour of use and will not play next song, I have to close and reopen, it works fine till next time, it keeps happening on a regular basis, HP pavilion laptop, g6 series,
Window 7 64 bit

Hello davewood26,
The following article provides steps that can help get iTunes stabilized.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

Itunes stops working after update install

Anyone have the issue where itunes stops working post the latest update install? Ive even uninstalled itunes and attempted to reinstall and it doesnt work

Hey Rockettman23,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. I also understand that you have already attempted to reinstall iTunes. You can use the steps in this resource to further isolate the issue to user-specific or system-wide:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

ITunes stopped working after september windows update

I have just updated windows 8.1 (latest september updated released on 9/9/14) and the iTunes stopped working and crashed. I think its a problem of autorizathion: Immediately trying to deauthorize and reauthorize itunes works. Fix this bug in the next release please!

AVG was the issue...EOS started right up as soon as I uninstalled AVG! Thanks!

Itunes stops working after itunes match runs.

After I open Itunes and it does the Itunes Match it stops working. I have the most recent version, I have ran all the diagnostics I can on my end. Any clues? Extremely frustrated right now.

I'm going to ask the hosts to move this to the windows part of the iTunes part of this forum. YOu'll stand a better chance to get an answer there than you will here.

Itunes stops working after update windows 7

I am using Windows 7 64 bit and recently updated to itunes 12. After a few minutes itunes crashed with the "has stopped working" message. I have reinstalled, created a different user account and got rid of all other Apple programs all to no avail. I even reinstalled itunes 11 but it would not recognise my library. This is driving me mad. Seems I'm not the only one. suggestions please!!

I'm going to ask the hosts to move this to the windows part of the iTunes part of this forum. YOu'll stand a better chance to get an answer there than you will here.

ITunes stops working after launch.

I have iTunes installed on a PC running Windows 7. I have just installed the latest iTunes update. Now within 15 seconds of starting iTunes I receive an error message: "iTunes has stopped working" and the program closes. I have tried rebooting the PC, and re-downloading the software from Apple without success. any ideas?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2

ITunes stopped working after last update

I got an update for iTunes yesterday. Now when I try to open it I get an error message "iTunes has stopped working" and the program closes. Any clues?

Hi Pam,
Take a look at the article below, it will help you isolate the issue and then provide some suggestions that should resolve it.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
If that doesn't help, just reply with details about what you're seeing.
-Jason

My iTunes stopped working after updating to iOS 7

I am using an iPhone 4S and after updating to iOS 7, I couldn't open my iTunes app and could not update/download anything in my App Store anymore. I tried logging my Apple ID in and out, but once I've signed out, I couldn't sign back in. Now I can't activate my iMessage anymore. How can I fix this?
I've tried restarting my phone countless times, but nothing works. There is nothing wrong with my wifi connection either.
Thanks.

Hi, carmsdomingo.
Thank you for visiting Apple Support Communities.
The steps in the section labeled Unable to activate FaceTime or iMessage with phone number and Apple ID after waiting 24 hours (iPhone only) of the article below, should help resolve the issue. Make sure to create a current backup prior to processing these steps.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Cheers,
Jason H

ITunes stopped working after 8.01 upgrade

While running iTunes 8 on my xp pro box it asked to upgrade. I said yes. It did, but never appeared after upgrading. It is running in the task manager, but no application ever appears. Here's what I have tried:
1. repair install - no luck
2. remove install and re-install 8.0 - 8 says can't start due to library files being from a newer version.
3. moved library files out of the 'my music' folder - 8 still wouldn't start.
4. re-install 8.01 - no start
5. re-installed newest QT - did see 'QT handler' wouldn't shut down errors when re-starting system - but this didn't get iTunes working.
6. QT opens and works fine.
7. deleted the data files in the 'all users' folders - still won't run.
8. re-installed the VBasic scripter - no fix.
9. started the smart card service - no fix
Looks like MANY other having problems with 8.01. Any helpful ideas appreciated!

I am having the same problem. My iTunes will not start. It started once or twice. I tried downloading it again and it gave me the option of repairing or rmoving so i chose repairing and it finished installing and started up. now it won't start again. I think it caused my iPod to lose the music in it.
If i remove iTunes and reinstall it, will it lose my library on the computer?
thanks
Mike

My itunes stopped working after downloading the latest update.

what do i need to do to get my itunes working again and how do i get my library back?

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

ITunes stopped working after Windows Service Pack 2

Maybe it's a coincidence, but I've been having all sorts of problems loading the latest iTunes version (64-bit) ever since I downloaded (not by choice) WIndows Service Pack 2.
iTunes just won't open.
First it would open and say that the color scheme had been changed by some setting somewhere.
Then it wouldn't open at all.
I've fooled around with permissions and compatibility settings -- I've reinstalled the latest iTunes for WIndows 64-bit -- and iTunes just will not load.
I've seen some evidence online that I'm not alone in this problem, though it's hard to tell. The solutions I've seen seem to be a bit complicated -- does anyone have any information on this problem or am I going to have to go back to an Apple computer if I want to continue using iTunes???
Thanks for any help.
B
PS For now I've got to leave on a 4 -hour trip for which I'll have no music thanks to this problem -- so any and all help will be greatly appreciated.

Roll back the service pack.(uninstall software through control panel.) Does it work again?
Reinstall service pack. Make sure antivirus and all other software is not running in background. Reboot.

TS1424 A movie I bought (not rented) on Itunes stopped working after not watching it for over a year. Now it just shows a black screen.

A few years ago I bought GI Joe The Rise of Cobra on Itunes (not rented, bought). Now, after not watching it for at least a year, when I try to play it all I get is a black screen. How can I fix this?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

ITunes stopped working after update.

iI have been using iTunes on my pc for a while. I opened it earlier and it wanted to download and update. Now I can't get it to work at all. I have uninstalled and reinstalled several times. Any suggestions?

Are you seeing any error messages?
One of thesse articles might help ya out -
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
Does iTunes start normally in Safe Mode? Does it start in another user account?

ITunes stops working after backing up

Similar Messages

Maybe you are looking for