ITunes Store Error Message: "network connection was reset"

I've been having trouble connecting to the iTunes Store since Dec. 25, 2006. The last time I was able to connect to the site was Jan. 2, 2007!
The error message that I have been receiving is: "iTunes could not connect to the iTunes Store. The network connection was reset."
Here are the troubleshooting issues that I have already performed.
1) Ensured that my internet connection was active.
2) Checked to make sure Windows XP Service Pack Updates were compatible. No problems with the firewall detected.
3) Have the latest version (7.02.16) of iTunes.
4) iPod software is up to date.
5) Ran iTunes diagnostics which states:
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection was reset.
Connection attempt to iTunes Store was unsuccessful.
The network connection was reset.
Secure connection attempt to iTunes Store was successful.
Does anyone have this problem? Can anyone recommend a solution that worked for them?
Sony Windows XP

PS: I also went into Internet Explorer...
Selected Tools, selected Internet options, then selected Advanced Tab
Then I looked for the security section and made sure that SSL 2.0 was selected.
I was still unable to access iTunes Store.

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test results:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. OptiPlex 740 Enhanced
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013A4940C94B410
Current user is an administrator.
The current local date and time is 2012-08-31 13:45:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro NVS 210S
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: b6a928898d4b66af3e0514c8306d304a
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {9FFBFD41-4DF8-415F-9A43-38F1968B5161}
Description:    Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
IP Address:    192.168.80.151
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.80.1
DHCP Enabled:    Yes
DHCP Server:    192.168.80.25
Lease Obtained:    Wed Aug 29 16:31:46 2012
Lease Expires:    Wed Sep 05 16:31:46 2012
DNS Servers:    192.168.80.20
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
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Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
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PS: I also went into Internet Explorer...
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Then I looked for the security section and made sure that SSL 2.0 was selected.
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I keep getting 'We could not complete your iTunes store request, the network connection was reset'.

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It sounds like you are not able to buy anything from the iTunes Store due to this error message. I recommend the troubelshooting in the following article named:
Can't connect to the iTunes Store
If that does not resolve the issue I would use the more advanced article found here:
iTunes: Advanced iTunes Store troubleshooting
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Microsoft Windows XP Professional Service Pack 2
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Online: Yes
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SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
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Hi ChanTwo,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with the connection issue you are having with the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
I hope this information helps ....
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سلام
قابل توجه کاربران ایرانی، این مشکل از ارتباطات زیر ساخته و مشکل از سیستم ما نیست.
متاسفانه فعلا باید صبر کنیم
موفق باشید
Hi
Notable Forums, the problem of the connection and the problem is not in our system.
Unfortunately, now we have to wait
Good luck

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I am trying to purchase a TV show and I keep getting an error message "Could not purchase TV show. The Network Connection was reset. Make sure network connection is active and try again". My wireless internet is connected and I also restarted my computer and my wireless modem. Can someone give me other possible suggestions to fix this problem? Thank you in advance!

PS: I also went into Internet Explorer...
Selected Tools, selected Internet options, then selected Advanced Tab
Then I looked for the security section and made sure that SSL 2.0 was selected.
I was still unable to access iTunes Store.

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So I can get Itunes to open but when I try and connect to the store it says your network connection was reset please make sure you're network connection is active and try again. But me r my brother can get it to work. what can we do?

Hello courtneyfromcan,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues in Windows
If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Wndows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
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"We could not complete your iTunes store request. The connection was reset". Help please!

Help PLEASE!
Let me explain my situation:
- iTunes store has been working fine on all computers for the past few years.
- Modem gets struck by lightning last Mon.
- Get a new Netgear modem yesterday.
- Internet all working fine. Can browse, download etc. in browser (Mac App store, and iDevices App Stores all working fine, too)
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ITunes Store Error Message: "network connection was reset"

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