Itunes store takes up to an hour to load front page

we just got a new mac and itunes takes up to an hour to load the front page of the store, when it finally does load if you click on tv shows (all I have done so far) it takes over an hour and by then I just gave up. Our internet connection is super fast. It says all the updates are current.

Are you connected via a router? Could be the router setting. Try connecting directly to your modem and see what happens. Worth a shot.
From there, if it doesn't help, maybe look into your security settings. Play around with your firewall and anti-virus if you have them. Maybe disable them for a bit and see if the wait decreases.

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Itunes store takes forever

if i click on somthing at the itunes store home it takes forever to load
but if i go to the apple.com and click on a song in that itunes store this week box and then open up itunes store it dosent take forever
just until i go to the itunes store home
i have asked my brother if the itunes store takes forever and it does the same thing as mne does then he went to the apple website and clicked on a song in that box and it did not take forever
IT DOOES THIS EVRY TIME
Message was edited by:atmut

Every time i try to access the Itunes store it takes forever to load. It just says "Accessing Itunes Store".
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

HT3204 My itunes store will not open. I get a blank page. When diagnostics ran it said secure link to itunes failed. What do I do?

Itunes store will not open. I get a blank page. When I ran diagnostics error message said secure link to itunes failed. I have internet access, have turned off my security, and I can go to explorer and get on itunes.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, Sync and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Apple TV3 will not load a movie I have rented. When I go to Settings/iTunes store/rented movies it still will not load.

Apple TV3 will not load a movie I have rented. When I go to Settings/iTunes store/rented movies it still will not load.

Thanks, that worked. Much appreciated.
john Galizia

When I use my iPhone and go into the iTunes Store Search, it clocks/gets-stuck in Loading. Also if I select iTunes and App Store in Settings, nothing happens. Any advice? Thanks.

When I use my iPhone and go into the iTunes Store Search, it clocks/gets-stuck in Loading.
Also if I select iTunes and App Store in Settings, nothing happens.
Any advice?
Thanks.

I guess no advice. Thanks anyway.

Itunes store takes forever to load! whats going on here?

I have the new update for Itunes for windows 7. Every time i try to access the Itunes store it takes forever to load. It just says "Accessing Itunes Store". Ii this my Internet connection. Because i use Wifi. Or is it my Firewall. Or completely something else? Once i cancel the connection it comes up with an error message WE CAN NOT COMPLETE YOUR REQUEST DO TO AN UNKNOWN ERROR OCCURRED(-50). HELP!!!

Every time i try to access the Itunes store it takes forever to load. It just says "Accessing Itunes Store".
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

My iTunes store will not open, it keeps showing me a page for 10.3 iTunes that I cannot get rid of.

I cannot get into my iTunes store, I have an old windows PC that my iTunes is set up to. It keeps showing me a page with information on iTunes 10.3 every time I click on iTunes store & I cannot get rid of it. The links it gives me to download do not work, I have gone to apple.com & downloaded it but it still shows up in iTunes. I have tried everything I can think & every loop hole I can find & I can't get rid of it. I have contact Apple twice in the last two days, once through express lane that said they would get back to me within 24 hours(has been 48 with no response) & once through there 1800 number which gave me a machine to talk to that e-mailed me "tips" that I have already tried.
Need HELP!
Thanks!
Lindsay

Sorry but the problem has re-occurred....
I have to reboot the pc every single time because I lose my taskbar and desktop. This time I noticed that it said it was loading the HP Adviser....and that is when I got a completely blank screen again. ???? I am at a loss ??? It has no function keys on it at all...no x to close it....just a blank screen with jsut the words Internet Protected mode on. and then the sizing button and the off button next to it...(can be automatically block, choose content to block etc). Its on off.
Now is it co-incidence but it was operating well until Magnetic changed the wallpaper (its supposed to do it every hour) and that seems to be when the issue re-occurred ???
Am I just best to uninstall the Magnetic wallpapers and just put up with the boring ones from Windows ?
I really do not like Windows 7, its not as easy as it makes out...I prefer XP to 7 !!! At least I learnt how to use that.
Thanks

Regarding Apple TV. Rented move to "watch later". Found in itunes store. Can't get it to load.c

I rented a movie to "watch later". I went to the itunes store (horrible way to navigate to find a rented movie) and clicked on "check for rentals". I only get the contiunous pinwheel spinning into eternity. Any suggestions on what to do?

Hi Jeff.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

HT1498 I rent a movie and I can see it. And I go to iTunes Store, check for rentals and its not loading the movie.

I rent a movie and I can't see it. I went to itune store and check for rentals, but its not loading the movie. What should I do?

I went to check for rentals on Apple TV to find rental. There is no support and no resolve. The screen just kept loading, never showing the movie after I purchased it. This is the second time this has happened to me. Very disappointed.
My have to look for alternative..

ITunes Store on 64-bit computer won't load (Dec. 2011)

I am running the latest iTunes (64-bit) on my SONY VAIO Windows 7 - 64 bit laptop. I cannot access iTunes Store at all. It will load halfway and then stop loading. I have done the following to try and fix the issue:
1. Uninstall iTunes
2. Reset "winsock"
3. Restart the computer
4. Reinstall 64-bit compatible iTunes
Result?
Same issue. I can load up my local music, apps, podcasts, and so on, but I cannot load iTunes at all!
Loading....
Finished loading. Can you tell? It's amazing! No iTunes!!!! I am so frustrated with this issue!
Here is what I can access: (links in the red box)

I am having the same problem. I sent an e-mail to iTunes tech support and received a form e-mail designed for someone who has never used a computer before. It was completely worthless. I have been having this problem for weeks.

HT203167 I can see my purchases in the ITunes store but when I try to down load them I get an Error Code 5105 and the download stops

I can see my purchases (movies specifically) in the ITunes Store when I filter to purchased but when I try to down load the movie it starts to down load and then says Unable to Download Error Code 5105. Can anyone help?

Topherinduont wrote:
I can see my purchases (movies specifically) in the ITunes Store when I filter to purchased but when I try to down load the movie it starts to down load and then says Unable to Download Error Code 5105. Can anyone help?
Hi, I had this problem when I first went to use iTunes with iCloud. using Windows 8 OS. Everytime I tried to download from iCloud error 5105 came up... not sure this will work for everyone, but pretty simple, I closed iTunes and restarted it and everything worked fine

Iphone5 - Downloading application from app store takes more than 24 hours to download and install, even if the memory size of app is very small about 2 MB. WIFI connection seems to works well - because the webpages browsing using safari is very fast.

I face problem with downloading application from apple store.
It took more than 5 hours to install google maps application and many other application took more than 24 hours.
It is very worst to see such downloading performace with my new bought iphone5.
My WIFI connections seems to be very good. As I can able to open many webpages at very high speed.
I can able to see my many HD videos open and play immediately once I touch.
Though i cannot able to test the speed, as the www.speedtest.net also not working in my iphone5.
When i launch speedtest.net app i get the message "Finding closest server" forever and it is never showing the speed details.
My laptop shows the 10Mbps speed with speedtest.net on the same WIFI network
I got much frustrated with iphone5. Can someone help me to fix this issue ?

Hi Thaimic,
Thanks for your reply.
IP Adddress: 192.168.0.101
Subnetmask: 255.255.255.0
Router: 192.168.0.7
DNS: 180.168.255.118, 192.168.1.1
These are my WLAN details.under DHCP and BootP. Could you please tell me what to do with the DNS ? I do not have idea about the DNS.

ITunes store takes ages to load on my iPhone... what to do?

As the question says... and sometimes it doesn't load at all. Very inconvenient because I nearly always have to go on from my laptop if I wanna buy something. Is this a bug or something? I don't know but it's very problematic.

iTunes Match is associated with a specific Apple Id. If you use the same Id to enable iTunes Match on your IOS device you will see the same Songs.
Once iTune Match is enabled on a device (your shared computer for example), Apple cares about not allowing another Apple Id to be associated with that same device for a period of 90 days. Thus having more than one Apple Id associated with a single device to support multiple active iTunes Match subscriptions is simply not supported.
Whilst your music would be combined, you can from a single device associate more than one library with iTunes Match - until you can access separate devices this is perhaps the best compromise.

Why won't the iTunes Store take a new credit to replace an old one.

I get a message saying there is a problem with a previous purchase. Please update your payment method. no matter what i do i get this over and over even tho both are active credit cards it just wont accept it and because of this i cant update any of my apps on iphone or ipad

Sometimes when you get that message it is because you did not enter your 3 digit security number found on the back of the card by the signature line, or your address as entered into the iTunes database does not match exactly the address on the billing statement of the credit card.

Itunes store takes up to an hour to load front page

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