Itunes Store Will Not Open!!! Help Please

Hi everyone, I am having trouble trying to open my iTunes Store, whevever i click on it a msg keeps coming up saying, "iTunes could not connect to the iTunes Store. The network connection was refused. Make sure your network settings are correct and your network connection is active, then try again." I have tried everything to fix it but it is not working, it is not the internet connection because i am on the internet now, I HAVE NO IDEA, please help.
Thanks
LG Windows XP

Hey everyone I was having the same problem but apple sugested to completely remove itunes,quicktime and also any ipod software my computer. Not just doing an uninstall will fix the problem yu having to also go into program files and remove anything in there as well. I just did a search on itunes and quicktime and ipod and deleted all the file except the ones that say itunes libary. And then you restart and download latest itunes. and it worked I could get into the itines store again WOOO HOOOO. But wait it only lasted until the following day. since about an hour ago I am having the same problem as before. GRRRRRRRRRRRRRRRRRRRRRRRR Not happy and if you think it is just Windows it is not cause I have a friend running same on MAC and same problem.. Lets see if apple pull the finger out and fix this annoying problem...... so far they will not admit there is a problem.

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The iTunes store will not open....-3256.....please help!!!!!!!!

I just downloaded the 7.0 and my iTunes store will not open. It says "iTunes could not connect to the iTunes music Store, An unknown error occurred (-3256). Make sure your network connection is active and try again."
My network connection ia active, I tried again a bunch of times, I tried restarting my computer, I read a lot of forums, and tried the tips Apple gives you. Yet the music store will not connect! Please help!!!!!!!!!
Thank you so much!!!!
Windows XP

Yeah,I have the same problem. I have this problem every time i update iTunes. Usually following tips on the forums helps but this time it's not. I haven't been able to access the music store for so long now. Can anyone help?

My itunes store will not open. : ( It has not worked for months. I have tried everything!

My itunes store will not open. It is a blank, white screen when I click on it. It has not worked for months. I have installed all software updates more than once during this time and there is still no change. I am using Mac OSX version 10.6.8 and itunes version 11.1.5. I have tried every solution I can find on the internet. Please help!

Hi Abeaze,
Welcome to the Support Communities!
The article below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT3204 My itunes store will not open. I get a blank page. When diagnostics ran it said secure link to itunes failed. What do I do?

Itunes store will not open. I get a blank page. When I ran diagnostics error message said secure link to itunes failed. I have internet access, have turned off my security, and I can go to explorer and get on itunes.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, Sync and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Itunes store will not open with AVG Family filter installed

Itunes store will not open with AVG family filter installed

A long shot, but make sure Safari is set to accept cookies either "Always" or "only from sites I visit". If you have cookies turned off completely, that may cause a problem.
Regards.

My iTunes store will not open

My iTunes store will not open and I cannot figure out what is wrong

Hey timberwind,
Since it sounds like you're experiencing iTunes Store connectivity issues, the following articles should provide a resolution:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Welcome to Apple Support Communities!
Take care,
Delgadoh

HT203163 itunes store will not open

Itunes store will not open/can't access the store, yet computer is authorized. why?

Hi Liafromtx,
I understand that you are unable to access the iTunes Store. I have found the following resource which may resolve your issue:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
If the issue persists after following the above article, you may want to follow the "Windows" section of this resource:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks,
Matt M.

My iTunes store will not open any suggestions?

My iTunes store will not open any suggestions?

It does the same thing to my App Store :/ Have you solved your reason yet?

HT3951 My iTunes Store will not open on my MacBook

My iTunes Store will not open on my MacBook help

Hello there, phillipjonston90.
Since it sounds like you're experiencing iTunes Store connectivity issues, the following articles should provide a resolution:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Itunes simply will not open! please tell me why...i need my music!

hello (hopefully) helpful peeps,
ok firstly, i know virtually nothing about computers...and mine is driving me nuts!!
i use an old powerbook (think it's from 2000). i have been having several problems with it over the past year, but the most annoying one is that itunes simply will not open. i have re-installed it several times but when i click on it, it just bounces twice and then...nothing. it says it is there in my applications folder- version 8.0.2, taking up 139.3 MB of my limited space (only 5.59 GB hard drive!) and it is completely useless to me! when i installed this latest version i checked the compatibility and it all seemed fine, so it can't be to do with that.
please can anyone help? ...i just want to listen to my music! :'(
ps. use BASIC computer talk please! think 'computers for dummies', none of this fancy lingo. ta!

LOL! good analogy...and i love mini coopers!
i am just as surprised as you that it is still hanging on despite it's age and size...tho it is driving me nuts and most of the time i want to take a sledge hammer to it!
my brother uses the exact same one, only i think he put a larger internal drive in his and he doesn't seem to have any problems (in fact this one used to be his til it broke one day, so he got another one, but managed to fix this one and gave it to me! it was second hand to begin with) i have had nothing but problems! but i just don't understand why itunes etc worked fine before when i haven't really used any more space, if anything i now use less cos i deleted practically everything!
so is it possible to get a larger internal drive (considering how old it is) or do you think it's not worth it? i have absolutely no idea how i would go about that, i suppose i would have to pay someone to fit it? i wouldn't dare open it up myself!
if they weren't so hideously expensive, i would just buy a lovely shiny new macbook since macs are def my preferred choice...tho i don't know why i am still loyal after all the grief it has given me!
cheers for being so helpful and sorry to ask all these questions but you seem to know your stuff...i'm clueless

TS3297 itunes store will not open

itunes store will not open

same here. I just get a blank white screen when i try to access the iTunes Store from my Mac. Anyone have a fix or know what's happening?

ITunes store will not open

Hi
I have just downloaded the latest version of iTunes (10.4?)
Windows Vista operating on HP pavillion with Avast anti virus.
Since then, I can not get the store to open. It starts of by accessing iTunes store with the stripey bar at the top, it then turns solid grey but only goes half way across before reverting back to the apple logo. The stores main page remains blank, apart from saying 'iTunes store'
I have tried removing iTunes and re-installing it in the following way
itunes
Quick Time
Apple software update
Bonjour
Apple application support
But this has not worked.
I have disabled my anti virus and firewall, but again, the store would not open.
In the diagnostic it shows I am not an administrator, although I am the only account so not sure why that is the case.
I ran diagnostic, and all was ok
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sun Oct 30 10:40:11 2011
Lease Expires: Mon Oct 31 10:40:11 2011
DNS Servers: 192.168.0.1
Adapter Name: {5F90A3BA-74D3-4B63-BF89-53F30731634D}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-10-30 12:38:55
It is very odd as here it shows I have been able to access the store, yet this is not the case, and clicking on help via iTunes a message appears that there is no internet connection??
I hope someone can help me
Thanks
Phil

Sad news!
It worked for one day - sort of, but now its gone again.
I did the above and I was able to buy some songs, but I then had only 90p left from a gift card, and it asked for my card details. No matter how many times I entered them, and I even tried other cards, it just kept saying authorisation declined - there is money there though.
Also, I could not click on any 'picture links', I had to type in names of songs etc, which I could live with.
Today, just been on and again no iTunes.
I really do wish apple would just work on giving decent products first time, without the need for updates to repair or resolve issues. I would contact them, but I know they are of no help whatsoever.
Any suggestions please?!

Itunes store will not open on my desktop

I am wondering if anybody on here is having any problems opening the Itunes store? I can launch Itunes on my computer but the store part will not open. All I keep getting is a message saying that the Itunes store is temporarily unavailable. I've had this problem for the last couple months. I've gone through the threads on here but nothing about the problem I am having and have gone to the Apple stores in person and nobody there knows what the problem is. I have gift cards to use for it but can't use them because of this problem. Am I going to have to suck it up and start buying CD's from and dare I say it, Best Buy??? I am still using Itunes 7 and never had problems with it til recently.

I have not had any problems today.
You should upgrade to iTunes 9.2.1. You can get it here http://support.apple.com/kb/dl1056
Here are a couple of articles that may help you.
If you have trouble using the iTunes Store, http://docs.info.apple.com/article.html?path=iTunesMac/10.1/en/itns3023.html
Can't connect to the iTunes Store, http://support.apple.com/kb/TS1368

Itunes store will not open when itunes is started

New Iphone 4. Wouldn't run on old Itunes version. Downloaded itunes 10.5 and locks up when opening the Itunes Store. Music accessible from old files, but no Store therefore cannot download IOS5 for the phone.
Have tried uninstalling multiple times and end up in the same spot. Have this same issue on two separate laptops, both running Windows XP SP3.
Help please!!

Hello there Bob,
It sounds like the iTunes Store is not launching on your phone when you tap it to try and open it and restarting the phone has not helped. I have a few recommendations for this issue. I would start by closing all the open apps on the phone.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
All the very best,
Sterling

Itunes store will not open after downloaading iTunes 8.1.0.2

I was owrking on my husbands iPod shuffle, after downloading new songs from itunes, I decided to download the new version of iTunes. Well after everything was downloaded, I tryed to go and download a show for my ipod, and the itunes store tryed to open up but came up with the error message said, The itunes could not connect to itunes store. Network connection timed out. I am able to connect to the internet and I check the connection and everything is connected except for the itunes store. Can anyone help me??

I did it and it says that a secure link to the itunes store failed. Everything else did load and does have internet connectivity.
This is what it says...
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard Presario V5000 (ET820UA#ABA)
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 791F14D5C4447D32
Current user is an administrator.
The current local date and time is 2009-05-14 09:49:54.
iTunes is not running in safe mode.
Video Display Information
ATI MOBILITY RADEON Xpress 200 Series
ATI MOBILITY RADEON Xpress 200 Series
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {69395EE9-389F-465A-A8C1-CF06A735E971}
Description: Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Wed Dec 31 11:10:17 2008
Lease Expires: Wed Dec 31 12:10:17 2008
DNS Servers: 85.255.115.59
85.255.115.59
85.255.112.120
Adapter Name: {407C0217-F226-4F41-9919-B63D7063D22C}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 65.33.45.204
Subnet Mask: 255.255.252.0
Default Gateway: 65.33.44.1
DHCP Enabled: Yes
DHCP Server: 10.110.144.1
Lease Obtained: Thu May 14 08:40:51 2009
Lease Expires: Thu May 14 09:43:35 2009
DNS Servers: 85.255.115.59
85.255.115.59
85.255.112.120
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
iTunes has never successfully accessed iTunes store.
Thank you so much for your help!

Downloaded new version of itunes lost my library now itunes won't save my library have to install my library everytime i turn computer off itunes store will not open either have tried a few ways to solve problem from community members nothing works

downloaded new version of itunes lost my library now itunes won't save my library have to install it everytime i turn my computer off itunes store won't open either with almost 16,000 songs this is getting unbearable if someone wants to download new version it's a nightmare

I had the same problem on my iphone 5s, and this fixed it. http://support.apple.com/kb/TS5335

Itunes Store Will Not Open!!! Help Please

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