ITunes Store won't open and closes whole of iTunes.

For a while now, whenever I click to go onto the iTunes store from iTunes itself, a window pops up saying itunes has stopped working correctly and it's being closed.
First I repaired iTunes, which didn't work, then I uninstalled and reinstalled, still nothing works. I waited until an update and still no fix.
It loads halfway, and then the message pops up.
I can't seem to find someone with the same problem or a solution anywhere and any help would be much appreciated.
Thank you!

For a while now, whenever I click to go onto the iTunes store from iTunes itself, a window pops up saying itunes has stopped working correctly and it's being closed.
Do you have a Radeon-based video card or display adaptor in the PC?
If so have you worked through the following document in the course of your troubleshooting to date?
[iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store|http://support.apple.com/kb/TS3441]

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