ITunes store won't open on windows vista

Itunes itself opens fine, but when I go to iTunes store it is either blank or freezes

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

Similar Messages

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    Hi there,
    I would recommend taking a look at some of the troubleshooting steps found in the article below.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    -Griff W.

  • Itunes store won't open on my pc

    itunes store won't open on my pc

    Hey Ania,
    To troubleshoot your iTunes launch issues, follow the steps in this article:
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1421
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

    Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

    If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
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  • My itunes store won't open and i don't know what to do.

    please help!

    Hi...
    My itunes store won't open
    Try reinstalling iTunes >  http://www.apple.com/itunes/
    And try here >  Can't connect to the iTunes Store
    edited by:  cs

  • Itunes store won't open.  It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

    itunes store won't open.  It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

    Hi Guys:-
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    I would think that there is some kind of software conflict.  If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
    Not possible for me to visit store now but will monitor your responce's. 
    Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:-  should point support to this Discussion page and they can answer us !
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  • After upgrading my iphone 5 to IOS 7, the iTunes Store won't open. Is there a fix for this?

    After upgrading my iphone 5 to IOS 7, the iTunes Store won't open. Is there a fix for this?

    I had the same thing yesterday. After google gave me nothing and after I was sure my phone had enough charge to restart, I did a reset on my phone...
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  • HT1689 The iTunes Store won't open on my iPod, what happened?

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    Try This...
    Close All Open Apps...  Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Reset all settings
    Settings > General > Reset > Reset all Settings.
    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

  • My itunes store won't open. Any suggestions on how to get this to work? I've already downloaded the newest version of itunes. I'm also not sure what Mac operating system I have..

    My itunes store won't open. Any suggestions on how to get this to work? I've already downloaded the newest version of itunes. I'm also not sure what Mac operating system I have..

    To find the version of Mac OS X on your computer, all you have to do is click the Apple logo and then About this Mac. For more info, take a look at this doc -> Finding your OS X version and build information
    Do you see an error when you try to open the iTunes Store on your Mac?
    This Apple doc is a good place to start -> iTunes: Advanced iTunes Store troubleshooting

  • Ibooks and itunes store won't open on my ipod after ios7

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    For iTunes:
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    For iBooks:
    iOS: Troubleshooting applications purchased from the App Store
    Restore from backup. See:
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  • My iTunes store won't open, what do I do?

    Everytime I try to open my iTunes store it just brings up a black page, how do I fix it?

    Hi...
    My itunes store won't open
    Try reinstalling iTunes >  http://www.apple.com/itunes/
    And try here >  Can't connect to the iTunes Store
    edited by:  cs

  • Windows XP - iTunes Store won't open?

    I have Windows XP on my laptop and I installed the latest iTunes update on Monday and since then I have not been able to get to the iTunes store. It tries to load but stops and then the screen in just white. I don't know if it has to do with the new update or what because before this, I never had any problems with accessing he iTunes Store.

    So. I've been having the same problem too. And it's been unable to reach the store for quite a while. And on and  on and on. The reason I'm posting is to offer up some sort of hope to get back to the store. This is the second time I've installed a "current" iTunes version and the 2nd time the store won't open. The first time, I found a solution here  that I can't seem to find anymore. As best I can remember - and that's the thing, I don't remember the step by step process entirely - I first had to rename the extensions on my iTunes library so that my current version couldn't read it. Then I had to unistall each and every program that  had to do with Apple. iTunes, iTunesHelper, Bonjour, and there's at least one more, Push I think and maybe more. Thing is, the original poster of the solution I used back  then had a specific order in which to uninstall the programs, and  I cannot remeber it. At any rate, once  I did those things, I then sought out the last known working version of iTunes that could access the store. I installed it, changed my library extensions back, and viola, it actually worked. Thing is, I trusted that the problem would  be a one time thing and Apple wouldn't let it happen again - so I went ahead and updated once the 2nd version of 10.4 came out. And darn it if  I'm not back here again. Anyway. The rough answer to the problem is to roll back your iTunes version to the last one that worked. I don't necessarily suggest you try to roll back unless you know step by step how, I just wanted to post something because I keep coming to these forums and  no one has an answer and I can't seem to find the one I used before but wanted you to know that there is one in here somewhere, or there used to be, and it works.
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  • Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

    Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

    Installed iTunes on my laptop Windows 7 64 bit and I now have the following problems 1) iTunes volume won't adjust with the laptop volume control, only within iTunes, 2) playback doesn't work unless I click play twice and 3) the iTunes Store won't open

  • TS1717 itunes store won't open to matter what I do! HELP how do I fix this?

    Ever since I got a new computer with windows 7 my itunes store would not open, so I couldn't buy anything and more importantly I couldn't get updates.
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    a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
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    a blank screen with 'itunes store' on it is all I get when I try to get to the itunes store.
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    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • My iTunes store won't open on my PC ever since the iOS7 update

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    Hey Ania,
    To troubleshoot your iTunes launch issues, follow the steps in this article:
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1421
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

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