ITunes unknown error - 11556 - Please help

I just updated my iPhone to 2.0.2, and it said that now I can create ringtones from the music I purchased from iTunes. So after I right click on the song and select Create Ringtone, I get this unknown message saying I am not connected to the internet when in fact when I click on the iTunes Store, it connects.
Has anybody noticed this issue?

i'm guessing you are getting the error message because, as far as i know, ringtones can only be purchased in the US.

Similar Messages

Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

Hi, my iphone its in recovery mode and when i restore my iphone 5s loading show the blue screen and show note on itunes (unknown error 14) please i need your help please . thanks

In the article Resolve iOS update and restore errors this is what it says about error 14:
Check your USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, or “invalid response."
If the USB connection between your device and computer is interrupted, you may be unable to update or restore.
To narrow down the issue, you can also change up your hardware:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
If necessary, resolve any further issues with the USB connection, then with your security software.
If you're still seeing the error message, check for hardware issues by following the next section.

HT201210 I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.

I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
<E-mail Edited by Host>

You might try reading the entire help document you linked from:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
Get help with iOS update and restore errors
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, you can try different equipment:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues by following the next section.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.

Hi, I can't connect to itune error 11556 please help i can't use my iphone

i was syncing for my iphone to use the new ios5 but i can't connect i get this error #11556 so now i can't use my iphone i need to syn anyone plseae help thank you chino10458

wifi is wifi, and business hub means very little.. this is area for time capsule discussion.. but the standard measures apply.
1. Set wireless name (SSID) to a name that is short, no spaces and pure alphanumeric. Eg your Business Hub call wireless BH. There is no need for names longer than that.
2. Set wireless channel for 2.4ghz to 11 or 6 or 1. Please test in that order. In Eurozone you can add 13 or use it instead of 11. They are the only 3 non-overlapping channels.
3. Use no security to test.. of course this is unsafe long term.. so this is to test for a few minutes only.
The only security that should be used with N wireless is WPA2 TKIP-AES .. it can be named several different things ie in Apple routers it is WPA2 personal. Use a passkey of 10-20 characters.. more if you are paranoid, mix of upper and lower case + numerics.. so pure alphanumeric.
4. If it fails set the mode to G wireless. It is more consistent standard.
If it still fails buy an Apple router and use that as WAP.

TS1368 cant sign out or into itunes store without getting an "unknown error 0x800B0101" please help!!

i cannot sign out or into my account, but the store still remembers my name! i keep getting "unknown error 0x800B0101" no advice relative to that code has worked thus far, im extremely frustrated

I received this email from Apple and this corrected the problem for me... I only had to reset the iTunes cache
1) Open iTunes
2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
3) In the Preferences menu, click the Advanced tab
4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.

TS3694 i am trying to update my iphone 4 from version 4.3.3 to version 6.1.3. it stops at "unknown error #3194". please help me. what do i need to do now?

please help me update my iphone 4 from version 4.3.3 to version 6.x.x. i am having problems completing the update. it stops and says "unknown error # 3194".

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Touch will not restore, unknown error (-50) PLEASE HELP!

I keeping getting this error. Right when i plug my ipod in it shows i need to plug it in to itunes. It says it's in recovery mode and needs to be restored i say ok and then it gives me this error. I'm basically freaking out right now because it's brand new . I really need your help. anything might help please, thank you. I ran a diagnostics test and everything is fine expect it failed the ipod connection test. PLEASE HELP!

Hey reds12,
The tips in this article may resolve the issue.
http://docs.info.apple.com/article.html?artnum=304996
You could also try uninstalling and reinstalling iTunes.
http://docs.info.apple.com/article.html?artnum=305409
http://www.apple.com/itunes/download/
Jason

TS3694 somebody help me restoring my iphone4s i got An unknown error(3194)please help me guys thanks

Somebody help me restoring my iphone4s i got An unknown error(3194) while restoring it!!please help me guys thanks

EIther way there is nothing wrong to try to fix it since Apple does not support it anyway

Unknown error (4000) PLEASE HELP!

i keep getting this error message whenever i try to burn a CD...its frustrating. i've wasted so many cds. please help!diagnostics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
HP Pavilion 04 D7212W-ABA 0700
iTunes 7.1.1.5
Current user is an administrator.
Network Adapter Information
Adapter Name: {2E3272DC-0DD4-464A-8457-0CF3007AF2F3}
Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sun Apr 22 16:19:30 2007
Lease Expires: Mon Apr 23 16:19:30 2007
DNS Servers: 192.168.0.1
205.171.3.65
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.

i might be able to help, but i'm pretty sure a ton of people have had the same problem and no definite answers yet. try burning at a lower speed, go to
edit < preferences < advanced tab < Burning tab, then select a lower speed, like 8x, instead of max possible. also while on that screen, make sure audio cd is selected.
you could always see if it was the brand of cd you are using. or try repairing itunes.
if none of that works, i'd just try using a different program on your computer, pretty sure most computers now come with their own cd burning program.
hope that can help a little.

Itunes opening error (-51) Please help!

I am able to open itunes under one user, however every other user is unable to open it. I have tried re-installing and it did not help. Please assist! I do not care about sharing music between users, I just want to be able to open the program on more then one user profile.

First off, thank you so much for replying : )
I followed your steps on the user that is not able to open it. It still came up as error -51 when I attempted to open itunes. I did the same steps on the user that is able to open itunes and when the computer restarted and I opened itunes, it led me to the itunes setup guide thing. It still works just fine on one user but the other one gets -51 still. Please help! Thx.

Unknown Error 4261 - please help me

Hi
Can somebody please help me
I am unable to burn a cd from Itunes since I have downloaded the new version, it use to work fine, then I put the new version of itunes on on and not only can I not burn from Itunes, I cannot burn from anything.
I have run the Diagnostics and this is what I get
Microsoft Windows XP Professional Service Pack 1 (Build 2600)
ASUSTeK Computer INC. A7N8X-E
iTunes 7.1.0.59
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
MSI MS-StarForce GeForce4 MX 4000 (NVIDIA GeForce4 MX 4000)
Connected Device Information:
DiskDrive, ExcelStor Technology J680, Bus Type ATA, Bus Address [0,0]
DiskDrive, ExcelStor Technology J680, Bus Type ATA, Bus Address [1,0]
DiskDrive, Maxtor OneTouch USB Device, Bus Type USB
CDROM, HL-DT-ST DVDRAM GSA-4082B, Bus Type ATA, Bus Address [0,0]
CDROM, TOSHIBA DVD-ROM SD-M1202, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: HL-DT-ST DVDRAM GSA-4082B, Rev A201
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 16 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
E: TOSHIBA DVD-ROM SD-M1202, Rev 1020
Drive is empty.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive D: HL-DT-ST DVDRAM GSA-4082B on CDR media at speed 8X.

hmmm. is there any particular reason why you don't have XP Service Pack 2 installed, Mike?
if not, i'd try installing that to see if it helps. (automatic updates from Windows Update also now require SP2, so, it would be worth also picking up any other updates you might have fallen behind on.)

Unknown error 4300--please help

I've been trying to copy one of my playlists to a blank CD and I keep getting the (4300) error message. I've already tried to lower the burn speed but I'm still not having any success. Please help.
My diagnostics are below:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dimension 4700
iTunes 7.1.0.59
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
RADEON X300 Series
RADEON X300 Series Secondary
Connected Device Information:
DiskDrive, WDC WD1600JD-75HBB0, Bus Type ATA, Bus Address [0,0]
CDROM, JLMS DVD-ROM XJ-HD166, Bus Type ATA, Bus Address [0,0]
CDROM, PHILIPS DVD+-RW DVD8631, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: JLMS DVD-ROM XJ-HD166, Rev DD05
Drive is empty.
E: PHILIPS DVD+-RW DVD8631, Rev CD21
Audio CD in drive.
Found 13 songs on CD, playing time 57:13 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 01:18:44
Track 3, start time 06:47:69
Track 4, start time 11:08:50
Track 5, start time 15:37:30
Track 6, start time 19:44:21
Track 7, start time 24:16:35
Track 8, start time 28:40:03
Track 9, start time 31:58:61
Track 10, start time 36:48:35
Track 11, start time 40:53:45
Track 12, start time 45:07:58
Track 13, start time 50:58:06
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 12 16 24 32 40.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
The last failed audio CD burn had error code 4300(0x000010cc). It happened on drive E: PHILIPS DVD+-RW DVD8631 on CDR media at speed 16X.

okay. there's a later version of the firmware for the Philips drive available from Dell. here's a link through to the downloads page for your 4700:
Dimension 4700
do you get any better performance with the new firmware in place?

Flash export MOV could not complete because of an unknown error. Please help.

This problem has come up in the forum a few times and no solutions are given. Hope you can help.
I am running Flash Pro CS6 and want to export a MOV file. The export seems to work as it should until after building the audio track, and then I get an error:
Could not complete the operation because of an unknown error.
My settings are:
Quicktime is H.264, frame rate: current, quality: high, multi-pass: yes
Audio: MPEG-4, AAC, 44.1 KHz, 16-bit mono
Stop exporting after time elapsed

You can use either AVI or MOV but MOV will give you a bit of lossless compression (small file size reduction over uncompressed AVI).
What I mean by lossless is try exporting to MOV, in the video settings set the codec to "Animation", keep the colors at RGB (Millions) or if you need alpha then RGB+Alpha (Millions+). Keep the quality set all the way to the highest. Then go in audio settings and choose anything you like. Export the movie.
Now take the very large MOV file it made into Adobe Media Encoder. Once it's imported, choose a preset (H.264, etc) and choose your desired compression settings. You will see there are a lot more compression settings. Also set your audio options. Then when you're done customizing your preset just click the green start icon and let AME compress your high quality source to a much smaller file size.
Just clarifying, after you import your video in AME and you choose your preset you have to click the presets orangeish hypertext to customize the presets settings. It will not overwrite that preset so don't worry about what you change. Pay special attention to the bottom of the custom settings panel because it lets you see the output file size. Adjust your quality controls until you hit the file size you want (both video and audio). You also have a preview panel so you can see the output at any part of the timeline using those settings.

Unknown error 13019 please help!

Ok I know what you're going to say...read all the other posts! But I have. My problem is more specific and if anyone here can at least offer me advice, I'd appreciate it.
I've been using my brother's MacBook Pro for quite a while. I purchase CD's for the most part so I imported my CD's and organized my music on my iPod touch.afterward I would delete it from the laptop. I noticed it would stay on my iTunes with the exclamation point but more recently I cleaned that out, since my brother asked me to give him his laptop back.
Now after deleting the missing files, I get the unknown error. I can't put music in my iPod touch and I can't update it for fear of losing all my music. I have an external hard drive but I have things saved on it and nowhere to put it in order to re-format the drive to make it Mac-ready. I'm giving him the laptop back in a few days and I'd like to figure out how to fix this problem, update my iPod touch, and retrieve all my music with the artwork and apps/photos not diminished.
Any advice at all would be monumental as my music is so important to me.
Thanks so much in advance.

Well, I've isolated it down to 1 of 1779 songs from my 3890 file library! THIS STINKS!!!!!!

ITunes unknown error - 11556 - Please help

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