ITunes will not display my iPhone on the device tab, message appears saying error in reading iPhone what can I do to correct this, I have tried everything suggested in apple support

iTunes will not display my iPhone on the device tab, message appears saying error in reading iPhone what can I do to correct this, I have tried everything suggested in apple support

- Try restoring on another computer.
-  Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • Everytime I try to update to iOS5 on my iPhone 4 I get an error containing 0xE while it is trying to backup data from the iPhone.  I have done everything suggested in Apple support.  How can I upgrade to iOS5 without losing all the data on my phone?

    Everytime I try to update to iOS5 on my iPhone 4 I get an error containing 0xE while it is backing up data from the iPhone before installing the new operating system.  I have done everything suggested in Apple support with no success.  I still get the error everytime (about 5 minutes into backing up iPhone data).  How can I upgrade to iOS5 without losing all the data on my iPhone (the error message says that if I continue I will lose all data on the phone)?  If I have already synced the phone before upgrading the OS, would I be able to restore my data after installing the new OS by syncing after the OS upgrade is complete?  Any help would be greatly appreciated. 

    I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
    Before you restore or reset, I would try that first.

  • HT1430 Two days and FaceTime is not working for myself and many others. Have tried everything possible. Apple Support please acknowledge and fix the problem!

    I have done everything suggested several times. I am seeing more posts everyday from other people having problems
    With FaceTime.

    This is not apple support and we cannot fix the issues with FaceTime. This is a user to user forum. There's a link to Apple support at the bottom of this page.

  • Upgraded to iTUNES 10.5 on PC running XP.  Cannot get it to start.  when I try, window appears, hourglass cursor still present, then I get a message saying a problem was encountered and it has to close.  have tried everything suggested on apple site,

    cannot get iTUNES 10.5 to run on PC w/ XP after upgrade.  Window opens, but cursor stays as hourglass and I eventually get an error message saying it has encountered a problem and has to close.  I've tried everything suggested on the Apple site, included complete uninstall several times. 

    Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
    Just in case, let's try the fixit from the following document:
    Fix problems with programs that can't be installed or uninstalled

  • TS1702 RE: Boggler application by guru software -- I have tried everything suggested by Apple except updating OS because it requires too much GB. Paid for program, but it never downloaded.  It's not on my list of apps in iTunes, but I was charged for it.

    Purchased "Boggler" application by guru software, but it never downloaded.  How do I download it or get money back from Apple?  Tried removing free one and then downloading, but it wouldn't download anything but the free one.  Tried getting it from my list of purchased apps in iTunes, but it isn't there.  Got email receipt from iTunes, but no program.  Tried restarting iPod.  Nope.  Went to gurumobileapps.com, but the page is now blank.  Even the free program now crashes from time to time. Sometimes when I try it tells me it can't download it because there's no connection, but I don't have that problem with anything else.  Anybody else have Boggler and have problems with it?

    If an app is no longer in the App store you can't redownload it.
    You can contact iTunes and see if yo can get a download since you said you never fully download it.How to Get a Refund from the App Store

  • HT1526 I can't empty the trash and it says error code -8003. What can I do to fix this? I need to empty as my hardrive is nearly full.

    Hey,
    I keep trying to empty the trash on my macbook pro as it says i have just under 2gb of harddrive space left. I can't update my software as i don't have enough harddrive space left.
    Every time i try and empty the trash it says that it can't empty the trash and gives an error code -8003.
    Any ideas how i can fix this?
    Many Thanks,
    Charlie

    Can't empty trash:
    http://support.apple.com/kb/HT1526?viewlocale=en_US
    How to Force Empty the Trash:
    http://www.thexlab.com/faqs/trash.html#Anchor-Force-11481

  • I have over 2000 tunes in my ITunes library but I cannot use them because their original files cannot be found. What can I do to correct this ?

    I have over 2000 tunes in my ITunes library but I cannot use most of them because their "Original files" cannot be found. What can I do to correct this ?

    This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
    Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
    Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
    tt2

  • Itunes will not display , although task manager says it is on

    itunes will not display , although task manager says it is on, by double clicking icon, it will ask , do you want itunes to make changes, I say yes and nothing appears afterward as if it is already on but no display of itunes, so i cannot use iphone or ipad to pc

    Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.<br /><br />
    NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
    #Stop the Firefox process:
    #*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
    #*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
    #*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
    #Why Firefox may hang:
    #*[http://support.mozilla.org/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
    #*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
    #*[https://support.mozilla.org/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
    #Use Firefox Safe Mode to find a problem with an Extension or Plugin:
    #*Don't check anything when entering Safe Mode, just continue
    #*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
    #*See:
    #**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
    #**[http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
    #**[http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
    #**[http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

  • My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

    My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

    I have a similar problem.  I restored my iPhone 5 to the latest available OS.  After completing the process the phone never restarted.  The phone was fully charged when I restored it but now refuses to charge past the red battery icon.  I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone.  The Apple logo does come on and the software fully loads.  iTunes tells me the phone will restart but never does.  I left it to charge all night but it never appeared to load the battery.  This morning I went to the Grand Central Terminal apple store for help.  A woman at the store plugged the phone in but it never charged.  She absolutely refused to believe that I got my phone in UFD mode and loaded any software on.  I don't think it is a battery issue.  The only solution I was given was to buy a new phone.  Repairing it was out of the question.  At this point the phone is completely useless.  Thanks in advance for the help.

  • Itunes will not display amazon purchases

    iTunes will not display songs I purchased from Amazon and others, it also will not automatically play them when I shuffle "Purchased".  They are in the library because when I search for them I find them.
    Any help greatly appreciated.

    Hi,
    You stated that you found them when you searched your library - create a playlist from selection.
    Jim

  • My apple TV will not display anything although it [the TV] meets all of the requirements. It worked for about four or five days and than stopped yesterday, but when i brought it to the apple store, it connected fine to their tv. Any help or suggestion?

    My apple TV will not display anything although it [the TV] meets all of the requirements. It worked for about four or five days and than stopped yesterday, but when i brought it to the apple store, it connected fine to their tv. Any help or suggestion?

    mrdctaylor wrote:
    Since I updated to the latest/greatest version of the software I can no longer put my Apple TV to sleep by holding down the middle button.
    Thanks!
    Apple have changed this setting with the Apple TV Software Update 5.1:
    About Apple TV (2nd and 3rd generation) software updates
    Feature
    Summary
    Shared Photo Streams
    Accept invitations for Shared Photo Streams, browse photos and comments, and receive notifications of new content.
    AirPlay
    Send audio content from Apple TV to AirPlay-enabled speakers and devices (including AirPort Express and other Apple TVs). Also includes the ability to require an onscreen code to use AirPlay with your Apple TV.
    iTunes account switching
    Save multiple iTunes accounts and switch quickly between them.
    Trailers
    Search movie trailers. In the United States, see show times for local theaters.
    Screen savers
    New Cascade, Shrinking Tiles, and Sliding Panels screen savers.
    Main menu
    Reorder icons on the second page by holding down the select button on the remote.
    Subtitles
    SDH support for the deaf and hard-of-hearing as well as improvements to viewing and selecting subtitles.
    Network configuration
    Support for setting up advanced network options using configuration profiles. Seehttp://support.apple.com/kb/HT5437 for more information.
    Stability and performance
    Includes general performance and stability improvements.
    If you don't like this, you can leave feedback here: Apple Feedback

  • HT5654 Just tried 3 times to update iTunes on my PC running Vista.  There was an error.  It stopped the installation.  Now iTunes will not start at all.  The error message tells me to reinstall which I tried but did not work.  What should I do?

    Just tried 3 times to update iTunes on my PC running Vista.  There was an error.  It stopped the installation.  Now iTunes will not start at all.  The error message tells me to reinstall which I tried but did not work.  What should I do?

    Hello, Jdragone. 
    Thanks for the question.  Start with completely uninstalling iTunes and all of it's components in the order specified in the article below.  Once this is done, download and install iTunes.
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
    "The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
    http://support.apple.com/kb/TS3704
    Cheers,
    Jason H.

  • Itunes will not open on my computer the icon on desktop  has changed to a white foldertype icon. itunes is listed in programmes on my start menu but will not launch either

    please help
    itunes will not open on my computer the icon on my desktop has changed to a white folder and it is still listed in start programmes but will not launch i am concerned about losing all my downloads

    You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
    You haven't said if there was any error message when you tried to start iTunes. If  there was one please give it in full.
    Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
    Then restart your PC and open your Task manger and select the Processes tab.
    Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open?

  • My itunes will not open in Windows Vista, I have tried everything suggested on the apple website, there is some type of plug-in issue..can someone please help me?

    Hello, 
    I need help! My itunes will not open in Windows Vista. I have tried everything suggested by the apple website. Even when I open itunes in safe mode, it still will not allow me to continue. I am assuming when it says something about Plug-ins that has something to do with the problem. Can anyone help me?

    Thanks King_Penguin for taking time to read and reply. 
    I just purchased this movie on Thursday, May 15, so just a few days ago.  I have never had any trouble whatsoever since I have been in Vietnam.  I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase. 
    Sorry, I don't quite understand what you mean by studios and different versions.  Could you please explain? 
    I checked my purchased list in my purchase history under my account and there are no hidden items. 

  • Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll     Verify that you have access to that directory."

    Itunes will not install. I get the error message "Error writing to file: C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.IE.client_main.dll     Verify that you have access to that directory."

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

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