Itunes will not let me update or download anything

it says there was a billing problem with a previous purchase, but it will not let me change credit cards or payment type.

Yes, you will need to pay it. Contact iTS for more info.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? Help!

    I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? I try to add songs from my music into my phone section and it will not go... Plus the playlists on my phone are not updated on my iTunes phone on my computer. Its like it never updated. What am I doing wrong??

    Iphone will sync with one computer at a time.
    When you sync to another it will delete the current content.
    Make sure you have copied everything from your old computer to your new one first.

  • ITunes will not let me update to iOS 5.1.1 without deleting all my media. How can I fix this?

    When I tried to update from my PC this came up:
    "Updating to iOS 5.1.1 will delete all of the apps and
      media, including iTunes Store purchases, on your
    iPad. To preserve your content, apply this update on
      the computer where you sync your apps, music, videos,
      and photos."
    I don't understand because this is the only computer I use iTunes for my ipad.
    Help please!

    See
    iOS 5: Updating your device to iOS 5
    http://support.apple.com/kb/HT4972
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
    Tip - You may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • Windows 7 will not let me update the driver for my iphone 4s so I can see it in iTunes. Any suggestions?

    Windows 7 will not let me update the driver for my iphone 4s so I can see it in iTunes. Any suggestions?

    You turned off all firewall and antivirus ? You could try downloading the update via a browser - what device are your trying to download the update for ? If it's an iPhone 4 :
    GSM / sim card model
    CDMA model
    Then in iTunes press and hold the shift key on Windows when clicking the Check For Updates button which should let you navigate to the downloaded file

  • What do i do when iTunes will not let me download a song and the App store will not let me download and app?

    What do i do when iTunes will not let me download a song and the App store will not let me download and app?

    What do you mean by 'will not let me download' ? Is the buy/download button greyed out ? Are you getting any error messages ?

  • Good evening I want to download the ultra music festival but iTunes will not let me i live in Guatemala

    Good evening I want to download the ultra music festival but iTunes will not let me i live in Guatemala

    When you sort playlists, you either ask for sorting on a certain criterion (ie, alphabetically by name), or you choose yourself. You can't mix both. To automatically sort, you click on the field/column you want (eg, Name, Date Added, etc). To manually sort, click on the heading for the very first column (the numbered column). Now you can drag tracks around as desired.
    Matt

  • HT4623 My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update.  Please help!!!

    My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update.  Please help!!!

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • I updated to a newer itunes version and now itunes will not let me play a bunch of my music.  ***? anyone know what the deal is with that?

    I  updated to a newer itunes version and now itunes will not let me play a bunch of my music.  ***? anyone know what the deal is with that?

    How could anyone possibly know as you've provided no details.
    What happens when trying to play the media in question?
    Any errors?
    Is there an ! to the left of the media?  If so, this means iTunes is unable to locate the media file.

  • I have an ipod 3g with version 4.2.1 but will not let me update that

    I have an ipod 3g with version 4.2.1 but will not let me update that, I get a sign with the legend "This version of the iPod software (4.2.1) is the current version."
    but when I want to download apps actualize asks me to ios 5

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • I have a older MacBook I upgraded memory two 3 gb from its original two but it still will not let me update from snow leopard to maverick I have plenty of available ram does anyone know why

    I believe it is running an older version of maverick it is 10.6.8 but it will not let me update any further . I added 3gb of ram to upgrade from the original 2gb it came with but still no updates are being allowed Does anyone have any idea why this is ? I am sure the criteria for the upgrade is available so I don't know why I can not up date it?

    10.6.8 is Snow Leopard.
    Run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
    http://support.apple.com/kb/DL1399
    Check via Software Update whether any further updates are required, particularly to iTunes (you will need the latest version in order to synch with mobile devices).
    You should now see the App Store icon in iTunes, and you now need to set up your account:
    http://support.apple.com/kb/HT4479
    You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
    iMac (Mid-2007 or later)
    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
    MacBook Air (Late 2008 or later)
    Mac Mini (Early 2009 or later)
    Mac Pro (Early 2008 or later)
    Xserve (Early 2009)
    iCloud system requirements:
    http://support.apple.com/kb/ht4759
    If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
    http://store.apple.com/us/product/D6106Z/A/os-x-lion
    or Mountain Lion:
    http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

  • HT5704 I have an iPad mini, but it will not let me update. It is saying that I do not have an internet connection, but I am connected to the wifi. I have tried on 2 different wifi networks and I do not have internet service-it's wifi only. How do I update

    I have an iPad mini, but it will not let me update. It is saying that I do not have an internet connection, but I am connected to the wifi. I have tried on 2 different wifi networks and I do not have internet service-it's wifi only. How do I update?

    Please download iTunes from Apple.com and then sync your ipad.After which your ipad will appear on the right hand side upper corner of iTunes.Select your ipad and click check for update,once update has been found click update and follow the steps after that.

  • My app store will not let me update or get new apps which are all free and it keeps telling me to enter my billing info and when i do that it sayd my security code ain't right and won't let it go through..how do i fix this??

    my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?

    Select None for payment method >  iTunes Store: Changing account information
    If None is not available > Why can’t I select None when I edit my payment information?
    Yes, you can redeem an iTunes gift card for current purchases.
    How to Redeem iTunes Gift Cards and content codes
    And you can check the balance of a redeemed card >  Account Home - Apple Store

  • I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help?

    I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help? I am not that technically inclined and really simple terms  are appreciated.

    Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.

  • My MacBook Pro has Mac OSX 10.5.8 and will not let me update any further. Why?

    I have a MacBook Pro that I purchased in 2009 (It doesn't have a SD card slot, but is an aluminum body). Right now it's using Mac OS X 10.5.8 and will not let me update any further, which means that I cannot install any new versions of iTunes or some other programs. How can I fix this?

    Anniematch wrote:
    I have a MacBook Pro that I purchased in 2009 (It doesn't have a SD card slot, but is an aluminum body). Right now it's using Mac OS X 10.5.8 and will not let me update any further, which means that I cannot install any new versions of iTunes or some other programs. How can I fix this?
    You can't upgrade beyond 10.5.8, that is the final step for Leopard.
    You can purchase Snow Leopard (10.6.x) from Apple (but you should have 2G of Ram installed, and sufficient hard drive space). Your Mac is fully capable of running Snow Leopard and will probably already meet the specs I mentioned.

  • HT204266 Will not let me update apps

    My iPad shows I need to update 6 apps, when I select it to update it says cannot connect to app store.. But I can get online to get new apps to download if I want.. But will not let me update???

    Have you tried closing the app in the Task Bar?
    1. Double-click the Home button to reveal the Task Bar
    2. Hold the App Store app down for a second or two until you see the minus sign
    3. Tap the minus sign to close the App Store
    4. Re-launch and try again

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