Itunes will not open for Mac
I use a macbook, and after downloaded itunes 9.1, i cannot open itunes unless i plug in my iTouch, when i do not, a window pops up saying," The itunes library cannot be opened because it was created with a newer version of iTunes. I have the most current itunes. What should i do?
Hello Neil,
Welcome to the Apple Support Communities. If iTunes will not download through Software Update, you can download it directly from our website.
iTunes 11.0.3
http://support.apple.com/kb/DL1614
Regards,
-Norm G.
Similar Messages
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After software update, itunes will not open. dialog box states that quicktime must be 7.55
Software update should have updated Itunes and Quicktime. Try software update again and see if Quicktime gets an update. If not. Go to apple page, support, downloads and type in Quicktime 7.5.5 and download it.
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ITunes will not open for whatever reason
I am confused as to why my iTunes hates me so much. I was able to use iTunes for a long time. I've used it with my old iPod and now with my touch. I use my iPod all the time. I want to buy more apps and add more music, but it randomly staopped working after I tried adding two movies that I downloaded onto it. I dragged them and was putting them on like any other movie or song and it usually works, but this time it just closed. After that, it never opened up again. I tried opening it by plugging in my iPod and iI tried opening it multiple other random ways. I unistalled it and tried redownloading it several times and it still resists working. Sometimes it even loads for a minute and never pops up. Sometimes I get a message when turning off my computer and it tells me that it is not responding. I do not know what to do with it. I really just wanna add more music and stuff. This is really making me mad. Its been like this for about 3 or 4 weeks.
Hey Katrina, My itunes sometimes had a mind of it's own. Would not or might take forever to open. I had to defragement my computer every other day to fun faster. Itunes desktop speed is much faster then most. Go to crucial.com and have your computer tested for free. they will run diagnostics and recommend simple, simple to install memory chip. Believe me you and a friend can install new faster memory chip. EASY try it or clear your desktop of unused shortcut Icons. Good luck duwaaper
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ITunes will not open on Mac G5 power
When I try to open iTunes it does nothing but bounce up & down
Which operating system version are you running? If 10.5 you can use the newest iTunes which you can get by clicking on the iTunes tab in this window. If 10.4.11 you can only use iTunes 9.2.1 or earlier.
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac", then "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
iTunes 9.2.1 (the newest that will run under Tiger) - http://support.apple.com/kb/dl1056 -
ITunes will not open - for no obvious reason!
Yesterday morning iTunes stopped opening on my computer. I downloaded the new version a few days ago but I'm pretty sure I had used it since then and that it had worked. My computer seems to think about opening it, as it makes all the usual computing noises, but then nothing happens. I've tried re-installing it too, which apparently seems to work OK, except it still won't work! Any suggestions? Ta, Rob
When I click to open it, my pointer turns to a small pointer and a small hourglass together for a few seconds. My computer makes the usual noises it makes when opening something, only for slightly longer. Then the normal pointer returns to normal and nothing has happened.
I tried pressing ctrlaltdelete to see what's going on, and there are processes labelled as "iTunesHelper.exe" and "iPodService.exe" running, should I try closing either of those, or are they not to do with this? There is no mention of iTunes proper itself.
Quicktime opens just as usual and works fine.
I had a look through the link you offered but I don't think any of the suggestions applied to me. I appreciate your efforts! -
When I open iTunes the following message appears, "iTunes quit unexpectedly", then it asks to reopen and when I do the same error code appears.
Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
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ITUNES WILL NOT OPEN for windows XP. ive tried everything
I have deleted all known uploads of quicktime and itunes and reloaded them...many different versions. Currently i have the 8.0 itunes and 7.2 quicktime because I read the new quicktime wasnt compatible but the problem with that is when I downloaded the new itunes it already comes with quicktime...? where do I start. In the taskmanager it shows itunes as running when I restart the computer before it turns off it shows that itunes.exe is ending...
Hey jonathon,
Try installing the latest version of iTunes again. If the launch issues persists, try the tips in this article: http://support.apple.com/kb/TS1421
-Jason -
i purchased music from itunes and now itunes will not open. how do i get it back??
Hmmm. There's a couple of things that might be going on with that one.
Let's try an uninstall and reinstall of QuickTime first.
If you're using XP, head into your Add or Remove Programs control panel. Select "QuickTime", click "Change" and then click "Remove".
If you're using & or Vista, head into your Uninstall a program control panel, select QuickTime, and then click "Uninstall".
You can get QuickTime back either via Apple Software Update (in your Start menu go "All Programs > Apple Software Update" ... QuickTime should appear in the "New Programs" section), or by downloading a QuickTimeInstaller.exe from the following location:
http://support.apple.com/kb/DL837
Does your iTunes launch properly now? -
Did a software update (the latest for iMac) for iTunes and now iTunes will not open
iTunes will not open after the update completed. I tried to downgrade back to the previous for iTunes but I cannot access my downloads....I seriously need help from someone.....HELP
The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.
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my itunes will not open! is giving me error7(windows error 1114) RUNING TIME ERROR, PROGRAM FILES\ITUNESHELPER.EXE R6034 An application has made an attempt to load the C runtime library incorrectly. I must contact the application support team for imformation and i tried downloading itunes like 10 times and is saying the same thing. Please help! i need to sync my ipads and ipods thank you!
Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086
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iTunes will not open. I get a message that says, "The iTunes Library.itl file cannot be found or created. The default location for this file is in the "iTunes" folder in the music folder". How can I fix this?
Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden -
It will not open for me. I go to the "itunes" tab once i'm in my library, and it says "accessing itunes store" but nothing happens.
I just tried it and it works for me.
Allan -
HT1751 Hi, for some reason my itunes will not open.
Hi,
For some reason my itunes will not open. It says that some required files are missing & to reinstall itunes. Is there a way to find out what files? I've tried to reinstall several times and then I got a Runtime error #R6034. Does anyone have any ideas?
TIAHello lford64,
Thank you for the details of the issue you are experiencing with iTunes. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step. You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
my new ipod classic 160 gb powered off and won't turn back on. if i plug in to computer, itunes will not open. if i start itunes first then plug in ipod, itunes freezes up. Looking for help. thanks. Was not connected to the computer when ipod died.
I have not heard of a good reason for this to happen or how to fix. 3 days later my screen lights up and says to connect to charger.... so its back "for now". Best music player on the market when it works.
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I have just had my computer fixed because of viruses and now my itunes will not open. It keeps coming up with the message 'itunes has encountered a problem etc.'. Also my library, apps etc will not open. Any suggestions please!
Remove and re-install iTunes. This has no affect on the media that is stored on the computer.
That being said, depending on what was done, it may also be necessary to restore the iTuneslibrary.itl file from the backup of the computer.
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