ITunes will not open on Mac
When I open iTunes the following message appears, "iTunes quit unexpectedly", then it asks to reopen and when I do the same error code appears.
Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
Similar Messages
-
After software update, itunes will not open. dialog box states that quicktime must be 7.55
Software update should have updated Itunes and Quicktime. Try software update again and see if Quicktime gets an update. If not. Go to apple page, support, downloads and type in Quicktime 7.5.5 and download it.
-
I use a macbook, and after downloaded itunes 9.1, i cannot open itunes unless i plug in my iTouch, when i do not, a window pops up saying," The itunes library cannot be opened because it was created with a newer version of iTunes. I have the most current itunes. What should i do?
Hello Neil,
Welcome to the Apple Support Communities. If iTunes will not download through Software Update, you can download it directly from our website.
iTunes 11.0.3
http://support.apple.com/kb/DL1614
Regards,
-Norm G. -
ITunes will not open on Mac G5 power
When I try to open iTunes it does nothing but bounce up & down
Which operating system version are you running? If 10.5 you can use the newest iTunes which you can get by clicking on the iTunes tab in this window. If 10.4.11 you can only use iTunes 9.2.1 or earlier.
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac", then "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
iTunes 9.2.1 (the newest that will run under Tiger) - http://support.apple.com/kb/dl1056 -
i purchased music from itunes and now itunes will not open. how do i get it back??
Hmmm. There's a couple of things that might be going on with that one.
Let's try an uninstall and reinstall of QuickTime first.
If you're using XP, head into your Add or Remove Programs control panel. Select "QuickTime", click "Change" and then click "Remove".
If you're using & or Vista, head into your Uninstall a program control panel, select QuickTime, and then click "Uninstall".
You can get QuickTime back either via Apple Software Update (in your Start menu go "All Programs > Apple Software Update" ... QuickTime should appear in the "New Programs" section), or by downloading a QuickTimeInstaller.exe from the following location:
http://support.apple.com/kb/DL837
Does your iTunes launch properly now? -
My Itunes will not open, please help
I am running version 10.7.0.21 - since upgrade itunes will not open. I have visited the support site and done many things to get this working - taken hours of my time I do not have, including setting up a new user and same result.
My PC is running Windows 7. I need my itunes as I have 4 ipods and 3 iphones - I need to back up a phone as I have just upgraded,
One error I seem to have caught is as follows:
Problem Event Name BEX
Application itunes.exe
Version 10.7.0.21
timestamp 504d85d9
Fault Module Name Quicktime.qts_unloaded
Fault Module Version 0.0.0.0.
If someone has some suggestions, it would be much appreciated.You're posting in the wrong area. This is the Mac OS X Lion area.
Post in the iTunes area. -
The iphoto and itunes will not open please help
on my Mac G5 the iphoto and itunes will not open can anyone help
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Then, hold the Option key down when trying to open iPhoto, does it ask where it's Library is? Or what exactly happens? -
ITunes will not open - hangs up every time
I am running os x 10.8.5, on a mac book pro 2.4 ghz intel core 2 duo.
iTunes will NOT open and run. It starts up, then hangs, nonresponsive, every single time.
NOTE - I already reinstalled iTunes, to no avail.I have the same problem. This is information from Console (I am not highly technical...):-
18/04/2014 16:23:22.052 digest-service[1043]: digest-request: uid=0
18/04/2014 16:23:22.078 rpcsvchost[1045]: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
18/04/2014 16:23:22.084 digest-service[1043]: digest-request: init request
18/04/2014 16:23:22.086 digest-service[1043]: digest-request: init return domain: IMAC-FF98D9 server: JENNIFER-ROBERTSS-IMAC
18/04/2014 16:23:23.065 configd[18]: network changed: v4(en0+:192.168.1.19) DNS+ Proxy+ SMB+
18/04/2014 16:23:23.073 mDNSResponder[48]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.19)
18/04/2014 16:23:28.179 com.apple.launchd[1]: (com.apple.smb.preferences) Throttling respawn: Will start in 4 seconds
18/04/2014 16:23:28.180 com.apple.launchd[1]: (com.apple.smb.preferences) Throttling respawn: Will start in 4 seconds
18/04/2014 16:23:28.291 com.apple.launchd[1]: (com.apple.smb.preferences) Throttling respawn: Will start in 4 seconds
18/04/2014 16:23:32.297 digest-service[1043]: digest-request: uid=0
18/04/2014 16:23:32.298 digest-service[1043]: digest-request: init request
18/04/2014 16:23:32.299 digest-service[1043]: digest-request: init return domain: IMAC-FF98D9 server: JENNIFER-ROBERTSS-IMAC
18/04/2014 16:24:31.624 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 16:48:44.472 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 16:48:44.591 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 16:53:22.073 SubmitDiagInfo[1105]: Launched to submit Diagnostics and Usage
18/04/2014 16:53:34.974 SubmitDiagInfo[1105]: Submitted hang report: file://localhost/Library/Logs/DiagnosticReports/iTunes_2014-04-18-112155_Deletion of personal Info
18/04/2014 16:53:36.408 SubmitDiagInfo[1105]: Submitted hang report: file://localhost/Library/Logs/DiagnosticReports/iTunes_2014-04-18-140121_JDeletion of personal Info
18/04/2014 16:53:50.558 SubmitDiagInfo[1105]: SubmitDiagInfo successfully uploaded 69 diagnostic messages.
18/04/2014 16:55:08.333 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 16:55:08.474 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 16:58:05.358 spindump[1122]: iTunes [1114] didn't gather any samples due to audio running
18/04/2014 16:58:05.369 com.apple.launchd.peruser.501[152]: ([0x0-0xed0ed].com.apple.iTunes[1114]) Exited: Terminated: 15
18/04/2014 16:58:35.370 com.apple.usbmuxd[966]: stopping.
18/04/2014 16:58:35.384 com.apple.usbmuxd[1128]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
18/04/2014 16:58:49.000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1130[GoogleSoftwareUp] clearing CS_VALID
18/04/2014 17:07:20.058 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 17:07:20.064 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 17:07:40.950 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 17:07:41.092 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 17:10:18.887 coreservicesd[72]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationReady to notificationID=682
18/04/2014 17:10:19.050 coreservicesd[72]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=683
18/04/2014 17:14:29.162 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 17:17:12.190 com.apple.launchd.peruser.501[152]: ([0x0-0xf70f7].com.apple.iTunes[1138]) Exited: Terminated: 15
18/04/2014 17:17:15.171 spindump[1161]: Saved hang report for iTunes version 11.1.5 (11.1.5) to /Library/Logs/DiagnosticReports/iTunes_2014-04-18-171715_Deletion of personal Info
18/04/2014 17:17:52.904 com.apple.launchd.peruser.501[152]: ([0x0-0x105105].com.apple.iTunes[1169]) Exited: Terminated: 15
18/04/2014 17:17:56.187 spindump[1172]: Saved hang report for iTunes version 11.1.5 (11.1.5) to /Library/Logs/DiagnosticReports/iTunes_2014-04-18-171756_Deletion of personal Info
18/04/2014 17:19:28.048 Google Chrome[245]: CGSGetWindowOwner: Invalid (NULL) window
18/04/2014 17:22:05.027 Dock[179]: no information back from LS about running process
18/04/2014 17:22:13.076 com.apple.launchd.peruser.501[152]: ([0x0-0x106106].com.apple.iTunes[1179]) Exited: Terminated: 15
1Deletion of personal Info
18/04/2014 17:22:43.077 com.apple.usbmuxd[1128]: stopping.
18/04/2014 17:22:43.090 com.apple.usbmuxd[1202]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
18/04/2014 17:25:15.249 spindump[1236]: Saved spin report for iTunes version 11.1.5 (11.1.5) to /Library/Logs/DiagnosticReports/iTunes_2014-04-18-172515_
18/04/2014 17:28:57.471 com.apple.quicklook.satellite[1258]: [QL] Using too much memory (176 MB), hit critical threshold (120 MB), exiting immediately to clean up.
18/04/2014 17:28:58.877 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0[1258]) Exited: Killed: 9
18/04/2014 17:28:58.900 xpcd[194]: com.apple.quicklook.satellite[1258]: registration request failed: (0x12, 0xd) process failed sandbox check
18/04/2014 17:29:01.161 com.apple.quicklook.satellite[1261]: [QL] Using too much memory (203 MB), hit critical threshold (120 MB), exiting immediately to clean up.
18/04/2014 17:29:01.175 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0[1261]) Exited: Killed: 9
18/04/2014 17:29:26.982 com.apple.usbmuxd[1202]: stopping.
18/04/2014 17:29:26.996 com.apple.usbmuxd[1262]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
18/04/2014 17:29:53.783 com.apple.quicklook.satellite[1263]: [QL] Using too much memory (207 MB), hit critical threshold (120 MB), exiting immediately to clean up.
18/04/2014 17:29:53.799 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0[1263]) Exited: Killed: 9
18/04/2014 17:29:53.799 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0) Throttling respawn: Will start in 8 seconds
18/04/2014 17:30:04.152 com.apple.quicklook.satellite[1265]: [QL] Using too much memory (212 MB), hit critical threshold (120 MB), exiting immediately to clean up.
18/04/2014 17:30:04.167 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0[1265]) Exited: Killed: 9
18/04/2014 17:30:04.167 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0) Throttling respawn: Will start in 8 seconds
18/04/2014 17:30:16.008 Google Chrome[245]: CGSGetWindowOwner: Invalid (NULL) window
18/04/2014 17:31:09.286 com.apple.launchd.peruser.501[152]: ([0x0-0x117117].com.apple.iTunes[1271]) Exited: Terminated: 15
18/04/2014 17:31:12.682 spindump[1274]: Saved hang report for iTunes version 11.1.5 (11.1.5) to /Library/Logs/DiagnosticReports/iTunes_2014-04-18-173112_Deletion of personal Info
18/04/2014 17:31:39.287 com.apple.usbmuxd[1262]: stopping.
18/04/2014 17:31:39.333 com.apple.usbmuxd[1282]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
18/04/2014 17:33:50.125 com.apple.quicklook.satellite[1268]: bootstrap_look_up2 failed with 0x44c
18/04/2014 17:33:50.000 kernel[0]: Sandbox: sandboxd(1285) deny mach-lookup com.apple.coresymbolicationd
18/04/2014 17:33:52.469 Dock[179]: no information back from LS about running process
18/04/2014 17:33:56.463 sandboxd[1285]: ([1268]) QuickLookSatelli(1268) deny mach-lookup com.apple.PowerManagement.control -
My "newer version" of itunes will not open. How can I either get it to open or get the older version which worked fine?
Restore the backup before you installed.
If you didn't make a backup, at very minimum make sure your Music library isn't compromised by locating the folder you selected the music to be in (usually in Users -> yourname -> Music) and make sure there are several MB of data there by clicking once on the folder, and selecting Get Info from the File menu in the Finder.
If you can't find it, try to locate parts of track names with Find Any File.
http://apps.tempel.org/FindAnyFile/
then determine which parent file of the .mp3 or .mpa files you have contains all of the music files by getting info under each previous folder in the folder tree.
Once you determine which folder contains all your music, back it up using the Finder, or backup the entire hard drive using cloning software at least to two different drives or two complete copies on DVDs:
https://discussions.apple.com/docs/DOC-1992
You'll then want to erase and install 10.6 from the system installer you used to put 10.6 on your Mac, and run the combo 10.6.8 updater and apply the necessary security updates:
https://discussions.apple.com/docs/DOC-3261
Then you can install older versions of iTunes for the Mac from here, once you determine which version is compatible with 10.6.8 that you liked before by first checking which version is compatible with what you need:
https://en.wikipedia.org/wiki/ITunes_version_history
Once you know that, if you can't find it with Google, let us know and maybe one of us can help. Lastly reload your music in your music folder, and your other applications. -
I thought I was installing an update and now iTunes will not open on my computer... HELP!!!!
Others are more likely to help if you stop needlessly repeating yourself and provide some details.
What operating system? Windows (XP, Vista, 7) Mac
Any errors?
Also, try doing a search either here or via Google, you are more likely to get a faster resolution as there is no need to wait on others to respond. -
My Itunes will not open/ lauch on my desktop. There is no systems error message etc. It just will not open, help?
reset utility should help...for mac
http://www.apple.com/support/downloads/ipodresetutility103formac.html
for windows
http://www.apple.com/support/downloads/ipodresetutility104forwindows.html -
My newly updated itunes will not open
To Whom this may concern,
I have a 15" mac book pro laptop, running snow leopard operating system. I updated my Itunes account about 2 days ago when my security updated popped up, and now i cannot open my itunes. When I click on the itunes icon to open it, it pops up this box that has no writing, however it has a button to press ok, and my itunes will not open. I have tried restarting my computer, i have tried turning off my computer. Please Help!Hello Ms. Dunbar,
I recommend that we complete uninstall iTunes from your computer, then reinstall the latest version from www.apple.com/itunes
For steps on uninstalling, please follow this resource:
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier
http://support.apple.com/kb/HT1747
Thanks,
Matt M. -
Itunes will not open using os x
itunes will not open using os x
You need to turn the computer on.
Seriously, You have told us absolutely nothing about the computer model, version of Mac OSX, version of iTunes, what you have installed recently, or anything else for that matter. -
My itunes will not open on macbook pro
My Itunes will not open on my Macbook Pro
Dawn DHi there danc1ndawn,
You may want try reinstalling iTunes as an inital troubleshooting step. Take a look at the article below for more information.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/HT2311
-Griff W. -
my itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible
i think i might have a solution... i have windows vista and after i installed to latest itunes update everytime i tried to open it it would freeze. I tried everything, including uninstalling itunes and all of its components and reinstalled it numerous times. So i went to the itunes folder in my folders, not on itunes, and i deleted my itunes library and playlists. After that it worked just fine, all of my music was deleted but luckily i had my files saved elsewhere.
I hope this helped! I know its frustrating and APPLE/ITUNES NEED TO FIX THE PROBLEM!!!!
Maybe you are looking for
-
Function module to caclculate employee workin time??
Hi , I have a requirement where in i need to calculate employee per month working time , i am using CATT_PERSONAL_WORKING_TIMES but the problem with this FM is that it gives the working time on per day basis ,Please Suggest me some function
-
How to run reports thru menu in 10g
Hi, I'm a junior oracle programmer and have already migrated forms 6i to 10g. Now I have to migrate the reports to 10g. I have read many documentations about running report from forms or menu, but the more I read, the more confused I get. Please note
-
Verizon Email Whitelist BLACKHOLE
We have two servers which have been mistakenly blacklisted by Verizon for distributing SPAM email however neither IP address has had ANY issues of SPAM complaint nor has either IP address been flagged by ANY other RBL at any point in the recent past.
-
SAP_WebDynpro_XSS failure could not be pinged in the connection test
Hi forum I follow this steps for create the system the SAP_WebDynpro_XSS alias. 1) Set up the first system on the Portal J2EE server in which the business package has been implemented and assign the system the alias SAP_WebDynpro_XSS. Maintain the WA
-
I have the gift certificate I sent to My Daugther and it has two codes, one is PIN and the other one is a gift card number! I tried entering each one and every time it says code not valid! Does anyone have a solution?