ITunes will not open receive message: "iTunes has stopped working"

I click my iTunes icon on desktop (Windows 8.1). Imeadietly  ater clicking i get a message stating: "iTunes has stopped working"
What to do?

Hello, WSDM2TH. 
Thank you for visiting Apple Support Communities. 
Try the steps in the article below as they may help you resolve the issue that you are experiencing with iTunes unexpectedly closing.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H.

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