ITunes will not play movies or videos.  I have a Dell laptop running Windows 7 Home Premium / 64 bit.  Have reinstalled the most current versions of  ITunes and QuickTime Player.  Restarted the computer.  ITunes screen message reads:  "ITunes has stopped

my

See Troubleshooting issues with iTunes for Windows updates. It may pay to uninstalll all Apple components and delete the folders set out in the second box before reinstalling. In principle you ought not need to reinstall QuickTime.
tt2

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  • I bought a movie on iTunes but when I try to watch it plays back slowly with no sound.  Then the video will speed up and the sound will work for a moment then off again and back to slow motion.  I have a dell laptop running windows 7

    The description says it all.    I bought a movie on iTunes but when I try to watch it plays back slowly with no sound.  Then the video will speed up and the sound will work for a moment then off again and back to slow motion.  I have a dell laptop running windows 7

    Hi Normanwh,
    If you are having video playback issues in iTunes on your Windows machine, you may find the following article helpful:
    Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/ts1718
    Regards,
    - Brenden

  • 10.8.5 ITUNES WILL NOT PLAY MOVIES DOWNLOADED FROM ITUNES

    Downloaded the new iTunes last night and it seems to work well with music but it will not play movies I've downloaded from the iTunes store. The sore works, Radio works, I can buy from the store but movies I have from iTunes (Star Trek, The Incredibles, ST: Into Darkeness among others) strat then crash. I get a message about an error with a plug in (FX I think) that has failed or is not found.
    Anybody else seeing this? Any solutions?
    Thanks in advance.

    Okay, I think I found my problem. I have SRS iWOw installed and the FX plugin is part of that. If I disable iWow all movies play as they are supposed to.
    Looks like I need to contact SRS for an update/upgrade or dump it and find another sound enhancer app.
    Thanks fo looking.

  • Why in the world is the most current version of firefox AND flash having TONS of problems playing hulu videos? either chewing the crap out of my processor but playing ok, or chewing the crap out of my processor and not even playing video at all?

    used to be firefox and hulu got along just fine, never had my computer get retarded slow or any of the other things its currently doing while there's a tab open with hulu... but here lately its been eating the snot outta my processor (between firefox.exe and plugin container the two are consistently using 100% of my processor... most of it being firefox.exe itself)
    and tonight i cant watch hulu at all. the video shows a frame then its another 10-15 seconds before another single frame is showed.
    my firefox is the most current version.
    my adobe flash player plugin is the most current version.
    there's no reason this should be happening but it is happening and its friggin annoying
    ============================
    this happens anytime i'm in the part of hulu that has the player for showing whatever episode i'm attempting to watch. when i attempt to watch hulu i have no other tabs open and no other excess programs running on my computer, and firefox+plugincontainer run my CPU to 100% just between those two processes. i can browse around the internet just fine (like checking my email, or even getting to my queue list on hulu, which i have my homepage set as.. the queue list loads fine but the player part of hulu is when things go to crap)
    and i just tried the exact same episode of lie to me that i couldnt watch on firefox.... tried watching it on internet explorer and its playing perfextly fine EVEN WHILE FIREFOX IS OPEN.
    firefox is my preferred browser and i hope this junk can be fixed somehow.

    Hi John, Sorry you have such problems, but you are in the wrong place for such a discussion.
    <u>General Discussions </u>
    If you wish to leave a short comment on Firefox please use
    * https://input.mozilla.org/en-US/feedback
    If you need more help from Adobe or wish to comment on Flash please consider using their site
    * http://forums.adobe.com/community/flashplayer
    * http://www.adobe.com/uk/company/contact.html
    This forum is not the place for discussing other software or the internet in general. Note even Firefox development and enhancements is considered off topic on this forum. All we do is try to help fellow users with specific Firefox problems.
    <u>Your own Firefox Flash Problem ? </u>
    You need to remember that AdobeFlash is proprietary software licensed by a commercial Company. Some of that software may be free to use.
    Flash should work well with Google Chrome as it is tightly integrated with that browser.
    This forum may be able to help you with Flash Player problems when using Firefox, but any solution will require your assistance and help also.
    If you have a problem with Flash Player use on Firefox start by looking at these articles
    *[[Flash Plugin - Keep it up to date and troubleshoot problems]]
    * http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows
    * http://forums.adobe.com/thread/1018071#TemporaryWorkaround
    If you are looking for help with Flash use on Firefox from this forum please say so and I will leave this question thread open, otherwise I will lock the thread as off topic for this forum.

  • ITunes will not play songs, only videos

    When i restart my black MacBook, iTunes will play everything. But once i put it to sleep and then open it again, iTunes will only play my videos. When i try to play a song, it says its playing but its time stays at 0 seconds.

    This has happened to me on and off since version 8. It's very frustrating and usually requires several restarts before any music will play. It just sits at 0:00, videos will play but no audio.
    Anyone have a solution?

  • ITunes will not play movie on PC but will on AirPlay

    Since upddating to the new iTunes software (10.0.1.2) I haven't been able to play back any movies that I have purchased on iTunes on my Windows 7 Pro computer.
    I thought that maybe my database was currupt so I created a new libary on the computer and started fresh and downloading my music and my movies that I have previously purchased.
    I still cannot play a movie on my Windows 7 Pro PC. 
    When I click on a movie, it looks like it opens the movie on the screen, the playback controls appear and you can move the timeline and see / move the different chapter names on where the movies is at. 
    The screen remains black and you do not see the sound.
    I tried turning on Airplay and that worked playing the movies from my PC to my Apple TV so that confirms the movie file is okay.
    I have tried turning off in QuickTime the Direct3D Accelleration and alos putting Quicktime in Safe Mode(GDI Only) but it still will not play.
    Any help would be appreciated.  Thank you in advance.

    I just tried downloading a previously purchased TV show and it works so maybe its just movies.

  • Itunes will not play any songs/videos; also, videos wont tranfer to iPod.

    This problem started a couple of days ago; It started after I downloaded 6.0.2... There were a bunch of problems to my computer because of that, although they might not have been related. In any case, I ended up using system restore 3 times and uninstalling/reinstalling itunes quite a bit.
    Now my computer's back to normal, except one thing: iTunes. Its acting... funky. Weird. It wont play any songs/videos on iTunes itself, which is annoying but I don't mind it as I just use my iPod... EXCEPT that it wont transfer ANY videos to my iPod. NONE. Even the old videos on it were erased as iTunes said that "They can't be viewed". I KNOW these videos work on my iPod as I converted them to specifications and plus, I've seen most of them before on it (Also, I have a few music store bought videos and they wont transfer either). It seems to be a deep rooted technical problem inside iTunes, but I can't seem to fix it.
    I've repaired/reinstalled/completely uninstalled, wiped reg. values with a cleaner, and it STILL doesn't work...
    I need help. This problem is weird, and I'd like it fixed. I want to see videos again...
      Windows XP  
      Windows XP  
      Windows XP  

    If anyone else can't play songs from their device in iTunes, try steps below which solved my problem:
    Be sure your device is selected.
    Right Click anywhere on Contents screen.
    Select "Reset Plays" your selected song(s) should begin playing.
    The "Pause, Play etc" buttons are no longer greyed out.

  • Itunes will not play movies... To play this movie install quick time

    I downloaded itunes on a new computer and it won't play movies.  It keeps giving me the error "This movie requires Quick Time which is not included in this version of itunes.  To play this movie install quick time."  I've installed Quick Time, uninstalled it, installed it again, tried a change and repair trick that I read about but nothing has worked...please anybody help.

    Okay ... that's left the field a bit open.
    Can you check something for me please? I'd like to try doing a "Run as administrator" on your iTunes.
    Quit iTunes first.
    In Computer, open Local Disk C: or whichever drive you have your program files installed on.
    Open the "Program files" folder.
    Open the "iTunes" folder.
    Right-click on the iTunes.exe file and select "run as administrator".
    Try playing the movie now. Does it play for you without the message?

  • Downloaded the most current version and PNG images will not show

    I'm running XP with SP3 and the most current versions of Firefox and IE8. I have the AdBlock add on. PNG images do not appear (on either browser) only blank spaces where a picture should be.
    == This happened ==
    Every time Firefox opened
    == I updated my computer to SP2 and current browsers

    Hello Scott.
    Try reading these support articles:
    http://support.mozilla.com/en-US/kb/Websites+look+wrong
    https://support.mozilla.com/en-US/kb/Images+or+animations+do+not+show
    I hope it helps.

  • The version that you are trying to install is not the most current version

    I have multiple snapshots of this one. I am trying to install Adobe Flash Player on a Windows7 64bit machine from adobe.com. I keep getting the following error:
    The version of Adobe Flash Player ActiveX that you are trying to install is not the most current version. Please visit (adobewebsite) to obtain the latest, most secure version.
    This is the message that I am getting from Adobe.com website!
    I tried uninstalling multiple times + reinstalling, same error. I tried offline installing, same error (is not the most current version).
    Help?

    Hi, It may be helpful if you read over this troubleshooting guide by Adobe.
    http://kb2.adobe.com/cps/191/tn_19166.html
    If you decide to Uninstall and Install again, I would use the "executable" which you can download to your Desktop.
    Have you previously installed any beta version? I'm sure you know you need to use the 32bit browser since Flash Player
    is not supported on the 64bit.
    The Anti-Virus/Firewall, Security Settings for IE, Permission requirement are important. Also the necessity of Rebooting twice after the Uninstall for IE, to make sure old files are removed.
    If you have any questions, just post back.
    Thanks,
    eidnolb

  • I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?

    I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click  Log in.
    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. 
    There will be no audio output in safe mode. The question to be answered by the test is whether any devices are listed in the Sound preference pane. After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • After updating to windows 8.1 iTunes will not play video

    I recently updated to Windows 8.1 but since i have my iTunes will not play video i previously downloaded from the iTunes store. The video will play in QuickTime without issue though, please help

    sorry it's not my apple id. it's my icloud email/account. after i updated to ios 8.1.2 my icloud acct on my phone is wrong. it's using my old college email address instead of my current icloud account email. my old college email address *used* to be my apple id, but i changed my apple id to my gmail account a few months back. anyway i can't "sign out" or delete the icloud account bc it thinks my college email address is my icloud account and it  keeps asking for the password. so i'll type in the current password for my icloud account and it says it's wrong and i need to retry or change the password, which i've already done twice and nothing changes. probably bc its asking for the password associated with the college email address it thinks is my icloud acct.
    i can access icloud on my desktop without a problem...   make any sense?  do i have to restore my phone now or is there a solution?  i've wasted the last 2 days trying to figure this out. i can't send or receive emails on my iphone bc of this. which really ***** for work.

  • Itunes will not play my music nor videos

    I recently updated to itunes about a week ago..and for some odd reason my itunes will not play any music that is located in the itunes music library.. I un-installed it, then re-installed it..and it still did not play the music.. I believe it has affected my windows media player on my computer as well. I was wondering if anyone had any information or a solution to my problem??
    thanks

    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.

  • HT1349 My iPad will not play music or videos in iTunes or my music app what do I need to do to fix this?

    My iPad will not play music or videos in iTunes or my music app what do I need to do to fix this?

    Music plays in the Music app - not iTunes. Videos play in the Videos App - not in the Music App. Is that what you are doing? If you are using the correct apps for the appropriate content - quit the apps and restart.
    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

  • Itunes will not play if Chrome is running

    I recently installed iTunes 12.1 on a Toshiba Satellite running win 8.1. Problem is that when Goggle Chrome is running iTunes will not play. My library is there and the progress bar shows at the top of the screen but it stays at 0:00. If I close Goggle Chrome, and restart iTunes it works fine.  Chrome is the 64 bit version up to the latest revision. This is a brand new install so all software is current and patched. Any Ideas Why?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

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