ITunes will not play videos after 10.7.0.21 upgrade.

This morning I received a pop-up that a new version of itunes was available...blah, blah, blah...I agreed and upgraded. Since then videos will not play. It starts, the viewer comes up, a black screen then itunes crashes and it's back to the desktop. The videos worked fine before the upgrade and I have uninstalled and reinstalled itunes. What to do now?

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

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My ipad will not play videos after the last ios 7.0.3 update, help!?!

Will not play Netflix, my videos or other videos (network apps downloaded ABC, CW etc).
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Not sure what to do, everything else is working perfect.

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
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5th gen iPod lost and will not play videos after connecting to iTunes

I have a 5th gen iPod. When last connecting to iTunes, videos and movies disappeared. Purchased a new movie that iTunes says was compatible with 5th gen, movie won't transfer to iPod. My settings state that I will manually manage videos and music. Performed all 5 "R"s and iPod still won't accept movies "...can't be played on this iPod"

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

My iPad2 will not play videos after I upgraded to IOS 5.1.1. How can I fix it?at?, My iPad2 will not play videos afteri upgraded to IOS 5.1.1. How cani ix that?

I have an ipad2. Ever since I upgraded to the IOS 5.5.1 I am having problems playing videos on Netflix or YouTube. I do to have this problem on my laptop, so it isn't in my wireless router. I have cleaned out the cache on the iPad and that didn't help. I've restarted it too.
I hope someone has an idea how to fix it. I'm lost without it now.
Thanks.

Do the videos start to play and quit? Do they not start at all?
Close all apps and restart the iPad and then try YouTube or Netflix again.
Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You can also try resetting/rebooting the iPad and see if that helps.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Even if your the internet is OK with other applications doesn't mean that there isn't an issue with the way that the iPad is connecting to NetFlix and YouTube. You can always try rebooting your router - unplug it for about 30 seconds and then plug it in again.

My MacBook will not play videos. No sound and the video stops after a few seconds.

My Mac book pro will not play videos. No sound and the video stops after a few seconds.

Hello GrahamBIOM,
I understand while viewing a video or listening to some different content, you lose audio, is that correct? I will do all I can to assist you with this issue.
Does the issue occur when you have headphones inserted? If you are not sure, if you have a set of headphones available could you test that please?
Please respond back at your earliest convenience with results.
Thanks
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

Itunes will not play my music nor videos

I recently updated to itunes about a week ago..and for some odd reason my itunes will not play any music that is located in the itunes music library.. I un-installed it, then re-installed it..and it still did not play the music.. I believe it has affected my windows media player on my computer as well. I was wondering if anyone had any information or a solution to my problem??
thanks

You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.

Itunes will not play if Chrome is running

I recently installed iTunes 12.1 on a Toshiba Satellite running win 8.1. Problem is that when Goggle Chrome is running iTunes will not play. My library is there and the progress bar shows at the top of the screen but it stays at 0:00. If I close Goggle Chrome, and restart iTunes it works fine. Chrome is the 64 bit version up to the latest revision. This is a brand new install so all software is current and patched. Any Ideas Why?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?

I have just upgraded to the latest version of OSX as invited by Apple. Since then iTunes will not play and my volume controls have stopped working - in Preferences the sound controller is not able to find any input or output devices. What is going on?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
There will be no audio output in safe mode. The question to be answered by the test is whether any devices are listed in the Sound preference pane. After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

ITunes will not play songs

iTunes will not play any songs from my library. When I click on the song to play the title appears in the box as if it is going to play but the the bar does not move and then the title disappears and a bunch of lines appear.
When I play a video, movie or TV program the video plays fine, but no audio comes out.
Audio and video work fine in any other application and all the system sounds work fine. I can also play audio and video fine using Windows Media Player.
I have shut-down and restarted several times and even let the computer stay shut-down overnight, but to no avail. I have upgraded to the newest version of iTunes and QuickTime. I have also made sure I have the most current version of all audio and video drivers for my laptop. I have also update Vista to Service Pack 1. I also noticed that MS Silverlight also loaded, so not sure if this could be causing my problems.
Any help that anybody can provide would be greatly appreciated.

Finally was able to fix the problem. Here is what I had to do:
1. Uninstall MS Silverlight
2. Install all new Audio and Video drivers (even though they were already the newest versions I had to re-install them).
3. Installed newest MS Windows Vista upgrade.
4. Restarted computer
5. Made sure all my audio settings were set to use the proper speakers.
Now everything is working fine.

ITunes will not play music, songs stuck at 0:00

I know this is a frequent question as I've spent three hours searching through the support discussions here as well as elsewhere online, but none of the possible solutions I found posted worked for me.
The problem, if you're unfamiliar with it, is that iTunes will not play any music (either songs I've ripped or songs I've bought off of the iTunes Store).
I've tried updating iTunes and Quicktime, uninstalling and then reinstalling both, updating my audio drivers, playing with the preferences of both iTunes and Quicktime, made both programs the defaults for all associated file types, and rebooted countless times.
I'm on a 3-month old Dell Inspiron running Windows 7 if that makes a difference.
Any new suggestions anyone has or something random you may have tried that solved a similar problem would be greatly appreciated.
Thanks!

I'm afraid the problem is more widespread than just iTunes and the update didn't fix it. There's a thread out there about users not getting any sound/audio in Lion after wake from sleep or just having it idle for a long while.
Hopefully, Mac OS X 10.7.2 will fix the issue.
Thanks!

My macbook air will not play videos online, like product demo videos, etc.

My macbook air is running on OS X 10.9.5, with i5 processor, and for some unknown reason will not play videos, like short tutorial videos or demo videos for online shopping site. The enable plug-ins is on and I don't know what else to try. Never had this happen before.

If you can't install or update Flash, follow these instructions.
If you have installed the latest version of Flash, please take each of the following steps that you haven't already tried. After each step, relaunch Safari and test.
For a "blocked plug-in" error, see Step 4.
For a "missing plug-in" error, start with Step 8.
Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
           ▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
          Delete All Site Data and Settings
then click Delete Data. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
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From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
          Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
          Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
          Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
          Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
          Allow (or Enable) plug-ins
Then click the button marked
          Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
          Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.

Itunes will not play a number of songs in my library as they were purchased a long while ago using an email address and ISP that I no longer use. Any ideas?

Itunes will not play a number of songs in my library as they were purchased a long while ago using an email address and ISP that I no longer use. When I try and play them I get the message "this computer is not authorised to play this song, authorise your computer now". Any ideas?

Hello, quckvic.
Thank you for visiting Apple Support Communities.
You will need to reset your Apple ID password via the steps in the first article below. Take a look at the option that refers to answering the security questions. Since you do not have access to the email account and if you are unable to answer the security questions, see the second article.
If you forgot your Apple ID password
http://support.apple.com/en-us/HT201487
Contact Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

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Premiere pro update will not play video

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ITunes will not play videos after 10.7.0.21 upgrade.

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