ITunes will not start after software update yesterday
Using recent version of iTunes to manage my iPod Touch on a ThinkPad T400 with Win7 Pro 64-bit.
I was offered a software update last night, and took it. It appeared to install OK and required a reboot, which I performed.
Now I cannot run iTunes at all. In the Processes view of Task Manager, the iTunes process appears and then disappears without any kind of UI error message.
I heve rebooted again. I have downloaded the 10.4 installer from http://www.apple.com/uk/itunes/download/ and used the repair option.
No good. Rebooted. No good. The file version from Properties of iTunes64Setup.exe is 10.4.0.80 by the way.
Stopped the Bonjour service. No good.
So now I cannot get my latest podcasts onto my iPod and I am extremely unhappy.
Any ideas please?
If you downgrade, uninstall Apple compatibility support also from Programs as that seems to be the crux of many issues, both with iTunes but also Safari.
The other "crux" is that QT 7.7 and Safari 5.1 are security patches/updates deemed "critical/essential" category. Safari you can probably do w/o. iTunes is "dot zero" (10.4.0).
iTunes: I am always doing this that bring UAC to blank the screen, and refuse to disable that security feature, but that also means iTunes video (music, movies etc) will also go blank.
Other feature I have had with itunes is that it will go into a process thread lock wait state between video/movie and require a kill thread.
In 5 yrs Vista/7 I've had more issues with Apple software than anything else bare none.
Trouble installing Apple iTunes or QT Windows
Removing Apple software components Windows
iTunes Windows Troubleshooting security software issues
Removing Apple Software Windows XP
Similar Messages
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My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError P1 : c000009c P2 : 00000003 . I have tried to reinstall but no joy. Any advise?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
my ipod touch gen 4 will not recovery after software update. have tried everything. device not recognized by itunes. any ideas?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Itunes will not start after getting safari 4.0 update
Hi everyone, I'm the sort who doesn't skip a software update whenever i'm prompted with one. Much to my appall, after having updated my safari to 4.0 (as prompted by iTunes 9.0.2 to access iTunes store), my iTunes will not start, and my MSN messenger crashes a little less than a few minutes after launching it. Is this a known problem? Should i copy and paste the error report?
MSN crash log:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2009-12-20 02:11:23 +0800
Application Name: Microsoft Messenger
Application Bundle ID: com.microsoft.Messenger
Application Signature: MSNS
Application Version: 7.0.2.090123
Crashed Module Name: QuickTimeComponents
Crashed Module Version: 1327.73
Crashed Module Offset: 0x008f5445
Blame Module Name: QuickTimeComponents
Blame Module Version: 1327.73
Blame Module Offset: 0x008f5445
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x98b0c445 in _inflate + 0x00000B7B (QuickTimeComponents + 0x008f5445)
# 2 0x98b0b4a9 in _zlibDecompressorDecompressPartial + 0x0000004E (QuickTimeComponents + 0x008f44a9)
# 3 0x90cd0ceb in _CallComponentFunctionCommon + 0x000003BD (CarbonCore + 0x00052ceb)
# 4 0x98b0b638 in _zlibDecompressorComponentDispatch + 0x00000076 (QuickTimeComponents + 0x008f4638)
# 5 0x90cd0814 in _CallComponentDispatch + 0x00000022 (CarbonCore + 0x00052814)
# 6 0x9458e435 in _DataCodecDecompressPartial + 0x0000004F (QuickTime + 0x0026e435)
# 7 0x9ff5584d in _DecompresszlibDataIntoHandle + 0x00000157 (QuickTimeImporters + 0x0001084d)
# 8 0x9ff55c81 in HandleDataiCCP + 0x00000112 (QuickTimeImporters + 0x00010c81)
# 9 0x9ff5753e in _ReadPNG + 0x000014CC (QuickTimeImporters + 0x0001253e)
# 10 0x9ff57980 in _ImportPNGGetColorSyncProfile + 0x0000005B (QuickTimeImporters + 0x00012980)
# 11 0x90cd0b2f in _CallComponentFunctionCommon + 0x00000201 (CarbonCore + 0x00052b2f)
# 12 0x9ff55d2d in _ImportPNGComponentDispatch + 0x000000A3 (QuickTimeImporters + 0x00010d2d)
# 13 0x90cd0814 in _CallComponentDispatch + 0x00000022 (CarbonCore + 0x00052814)
# 14 0x9445e637 in _GraphicsImportGetColorSyncProfile + 0x0000002B (QuickTime + 0x0013e637)
# 15 0x9ff8af3a in _ImportGraphicCreateCGImage + 0x00000942 (QuickTimeImporters + 0x00045f3a)
# 16 0x90cd0b2f in _CallComponentFunctionCommon + 0x00000201 (CarbonCore + 0x00052b2f)
# 17 0x9ff8c0a1 in _ImportGraphicComponentDispatch + 0x00000076 (QuickTimeImporters + 0x000470a1)
# 18 0x90cd0814 in _CallComponentDispatch + 0x00000022 (CarbonCore + 0x00052814)
# 19 0x94597698 in _GraphicsImportCreateCGImage + 0x00000031 (QuickTime + 0x00277698)
# 20 0x00078d4a in _mh_executeheader + 0x00077D4A (Microsoft Messenger + 0x00077d4a)
# 21 0x00078eb6 in _mh_executeheader + 0x00077EB6 (Microsoft Messenger + 0x00077eb6)
# 22 0x00171c38 in _mh_executeheader + 0x00170C38 (Microsoft Messenger + 0x00170c38)
# 23 0x0017189d in _mh_executeheader + 0x0017089D (Microsoft Messenger + 0x0017089d)
# 24 0x0007bd81 in _mh_executeheader + 0x0007AD81 (Microsoft Messenger + 0x0007ad81)
# 25 0x00026862 in _mh_executeheader + 0x00025862 (Microsoft Messenger + 0x00025862)
# 26 0x000268bb in _mh_executeheader + 0x000258BB (Microsoft Messenger + 0x000258bb)
# 27 0x0002af66 in _mh_executeheader + 0x00029F66 (Microsoft Messenger + 0x00029f66)
# 28 0x0002ba4b in _mh_executeheader + 0x0002AA4B (Microsoft Messenger + 0x0002aa4b)
# 29 0x000862f5 in _mh_executeheader + 0x000852F5 (Microsoft Messenger + 0x000852f5)
# 30 0x00011897 in _mh_executeheader + 0x00010897 (Microsoft Messenger + 0x00010897)
# 31 0x0003215e in _mh_executeheader + 0x0003115E (Microsoft Messenger + 0x0003115e)
# 32 0x0005a1a0 in _mh_executeheader + 0x000591A0 (Microsoft Messenger + 0x000591a0)
# 33 0x00085af2 in _mh_executeheader + 0x00084AF2 (Microsoft Messenger + 0x00084af2)
# 34 0x00013365 in _mh_executeheader + 0x00012365 (Microsoft Messenger + 0x00012365)
# 35 0x00033d4e in _mh_executeheader + 0x00032D4E (Microsoft Messenger + 0x00032d4e)
# 36 0x00750e46 in _mh_executeheader + 0x0074FE46 (Microsoft Messenger + 0x0074fe46)
# 37 0x000c765d in _mh_executeheader + 0x000C665D (Microsoft Messenger + 0x000c665d)
# 38 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 39 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 40 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037 (HIToolbox + 0x00007a41)
# 41 0x0001a927 in _mh_executeheader + 0x00019927 (Microsoft Messenger + 0x00019927)
# 42 0x0005f73b in _mh_executeheader + 0x0005E73B (Microsoft Messenger + 0x0005e73b)
# 43 0x0012c04d in _mh_executeheader + 0x0012B04D (Microsoft Messenger + 0x0012b04d)
# 44 0x00137c8d in _mh_executeheader + 0x00136C8D (Microsoft Messenger + 0x00136c8d)
# 45 0x0012be16 in _mh_executeheader + 0x0012AE16 (Microsoft Messenger + 0x0012ae16)
# 46 0x0012bd7c in _mh_executeheader + 0x0012AD7C (Microsoft Messenger + 0x0012ad7c)
# 47 0x001387c6 in _mh_executeheader + 0x001377C6 (Microsoft Messenger + 0x001377c6)
# 48 0x0013c588 in _mh_executeheader + 0x0013B588 (Microsoft Messenger + 0x0013b588)
# 49 0x000c765d in _mh_executeheader + 0x000C665D (Microsoft Messenger + 0x000c665d)
# 50 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 51 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 52 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037 (HIToolbox + 0x00007a41)
# 53 0x92e070e3 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000165 (HIToolbox + 0x0000f0e3)
# 54 0x92e0088e in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000007FC (HIToolbox + 0x0000888e)
# 55 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 56 0x92e06f7c in _SendEventToEventTarget + 0x00000038 (HIToolbox + 0x0000ef7c)
# 57 0x000e9171 in _mh_executeheader + 0x000E8171 (Microsoft Messenger + 0x000e8171)
# 58 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 59 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 60 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037 (HIToolbox + 0x00007a41)
# 61 0x92e070e3 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000165 (HIToolbox + 0x0000f0e3)
# 62 0x92e0088e in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000007FC (HIToolbox + 0x0000888e)
# 63 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 64 0x92e06f7c in _SendEventToEventTarget + 0x00000038 (HIToolbox + 0x0000ef7c)
# 65 0x92e4aeb3 in _ToolboxEventDispatcher + 0x00000051 (HIToolbox + 0x00052eb3)
# 66 0x92e498cb in _RunApplicationEventLoop + 0x000000A5 (HIToolbox + 0x000518cb)
# 67 0x000e92e0 in _mh_executeheader + 0x000E82E0 (Microsoft Messenger + 0x000e82e0)
# 68 0x000659c2 in _mh_executeheader + 0x000649C2 (Microsoft Messenger + 0x000649c2)
# 69 0x00065a54 in _mh_executeheader + 0x00064A54 (Microsoft Messenger + 0x00064a54)
# 70 0x0000307e in _mh_executeheader + 0x0000207E (Microsoft Messenger + 0x0000207e)
# 71 0x00002fa5 in _mh_executeheader + 0x00001FA5 (Microsoft Messenger + 0x00001fa5)
X86 Thread State:
eax: 0x98b0c445 ebx: 0x98b0b8db ecx: 0x00000000 edx:0x0316f200
edi: 0x031fae04 esi: 0x00000000 ebp: 0xbfffc7b8 esp:0xbfffc630
ss: 0x0000001f eip: 0x98b0c445 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010292
Thread 1:
# 1 0x900376a7 in mach_waituntil + 0x00000007 (libSystem.B.dylib + 0x000376a7)
# 2 0x90037329 in _sleep + 0x00000079 (libSystem.B.dylib + 0x00037329)
# 3 0x002b1d35 in _mh_executeheader + 0x002B0D35 (Microsoft Messenger + 0x002b0d35)
# 4 0x003b6c4d in _mh_executeheader + 0x003B5C4D (Microsoft Messenger + 0x003b5c4d)
# 5 0x003b6cd4 in _mh_executeheader + 0x003B5CD4 (Microsoft Messenger + 0x003b5cd4)
# 6 0x002b1edd in _mh_executeheader + 0x002B0EDD (Microsoft Messenger + 0x002b0edd)
# 7 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x9003736e ecx: 0x80522124 edx:0x00000018
edi: 0x00000018 esi: 0xf5bf83b9 ebp: 0xb009da78 esp:0xb009d9ec
ss: 0x0000001f eip: 0x900376a7 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 2:
# 1 0x90009817 in mach_msgtrap + 0x00000007 (libSystem.B.dylib + 0x00009817)
# 2 0x9082d227 in _CFRunLoopRunSpecific + 0x000007DE (CoreFoundation + 0x00022227)
# 3 0x9082ca42 in _CFRunLoopRunInMode + 0x0000003D (CoreFoundation + 0x00021a42)
# 4 0x928585da in +[NSURLCache _diskCacheSyncLoop:] + 0x000000CE (Foundation + 0x0007a5da)
# 5 0x927fbcfc in _forkThreadForFunction + 0x0000007B (Foundation + 0x0001dcfc)
# 6 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x9082ca5a ecx: 0x00004403 edx:0x00000450
edi: 0x00000000 esi: 0x00000000 ebp: 0xb011e918 esp:0xb011e8dc
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 3:
# 1 0x90009817 in mach_msgtrap + 0x00000007 (libSystem.B.dylib + 0x00009817)
# 2 0x90cd41a1 in _YieldToThread + 0x000001BE (CarbonCore + 0x000561a1)
# 3 0x90cd3fde in _YieldToAnyThread + 0x00000012 (CarbonCore + 0x00055fde)
# 4 0x000e0a48 in _mh_executeheader + 0x000DFA48 (Microsoft Messenger + 0x000dfa48)
# 5 0x000e119d in _mh_executeheader + 0x000E019D (Microsoft Messenger + 0x000e019d)
# 6 0x0011805e in _mh_executeheader + 0x0011705E (Microsoft Messenger + 0x0011705e)
# 7 0x001170a2 in _mh_executeheader + 0x001160A2 (Microsoft Messenger + 0x001160a2)
# 8 0x00108739 in _mh_executeheader + 0x00107739 (Microsoft Messenger + 0x00107739)
# 9 0x001087f3 in _mh_executeheader + 0x001077F3 (Microsoft Messenger + 0x001077f3)
# 10 0x00113707 in _mh_executeheader + 0x00112707 (Microsoft Messenger + 0x00112707)
# 11 0x001197e1 in _mh_executeheader + 0x001187E1 (Microsoft Messenger + 0x001187e1)
# 12 0x00120db4 in _mh_executeheader + 0x0011FDB4 (Microsoft Messenger + 0x0011fdb4)
# 13 0x00122cee in _mh_executeheader + 0x00121CEE (Microsoft Messenger + 0x00121cee)
# 14 0x00123166 in _mh_executeheader + 0x00122166 (Microsoft Messenger + 0x00122166)
# 15 0x000e8606 in _mh_executeheader + 0x000E7606 (Microsoft Messenger + 0x000e7606)
# 16 0x90cdcfe8 in _CooperativeThread + 0x00000137 (CarbonCore + 0x0005efe8)
# 17 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x90cd3ff1 ecx: 0x03000038 edx:0x00e51e48
edi: 0x00000000 esi: 0x00000000 ebp: 0xb0220988 esp:0xb022094c
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 4:
# 1 0x90009817 in mach_msgtrap + 0x00000007 (libSystem.B.dylib + 0x00009817)
# 2 0x90cd41a1 in _YieldToThread + 0x000001BE (CarbonCore + 0x000561a1)
# 3 0x90cdd149 in _SetThreadState + 0x0000007C (CarbonCore + 0x0005f149)
# 4 0x90cdd0af in _SetThreadStateEndCritical + 0x00000072 (CarbonCore + 0x0005f0af)
# 5 0x000e10d2 in _mh_executeheader + 0x000E00D2 (Microsoft Messenger + 0x000e00d2)
# 6 0x00117f6d in _mh_executeheader + 0x00116F6D (Microsoft Messenger + 0x00116f6d)
# 7 0x00117841 in _mh_executeheader + 0x00116841 (Microsoft Messenger + 0x00116841)
# 8 0x000e8606 in _mh_executeheader + 0x000E7606 (Microsoft Messenger + 0x000e7606)
# 9 0x90cdcfe8 in _CooperativeThread + 0x00000137 (CarbonCore + 0x0005efe8)
# 10 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x90cd3ff1 ecx: 0x00000011 edx:0x00e517ec
edi: 0x00000000 esi: 0x00000000 ebp: 0xb02a1d28 esp:0xb02a1cec
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 5:
# 1 0x90024407 in semaphore_wait_signaltrap + 0x00000007 (libSystem.B.dylib + 0x00024407)
# 2 0x00140415 in _mh_executeheader + 0x0013F415 (Microsoft Messenger + 0x0013f415)
# 3 0x001404dd in _mh_executeheader + 0x0013F4DD (Microsoft Messenger + 0x0013f4dd)
# 4 0x001405bd in _mh_executeheader + 0x0013F5BD (Microsoft Messenger + 0x0013f5bd)
# 5 0x001405f3 in _mh_executeheader + 0x0013F5F3 (Microsoft Messenger + 0x0013f5f3)
# 6 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffdb ebx: 0x90028262 ecx: 0x172d0ecc edx:0x172d0ec8
edi: 0x00000000 esi: 0x172d0ef4 ebp: 0xb0322e78 esp:0xb0322e3c
ss: 0x0000001f eip: 0x90024407 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 6:
# 1 0x90047927 in semaphore_timedwait_signaltrap + 0x00000007 (libSystem.B.dylib + 0x00047927)
# 2 0x90ce1e60 in _TSWaitOnSemaphoreCommon + 0x000000A3 (CarbonCore + 0x00063e60)
# 3 0x987e9076 in _ReadSchedulerThreadEntryPoint + 0x00001273 (QuickTimeComponents + 0x005d2076)
# 4 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffd9 ebx: 0x90063514 ecx: 0x1740d7c4 edx:0x00000000
edi: 0x1740d7f4 esi: 0x00000001 ebp: 0xb019fd58 esp:0xb019fd1c
ss: 0x0000001f eip: 0x90047927 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000286
Thread 7:
# 1 0x90047927 in semaphore_timedwait_signaltrap + 0x00000007 (libSystem.B.dylib + 0x00047927)
# 2 0x90ce1e60 in _TSWaitOnSemaphoreCommon + 0x000000A3 (CarbonCore + 0x00063e60)
# 3 0x90cebd90 in AIOFileThread(void*) + 0x0000042C (CarbonCore + 0x0006dd90)
# 4 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffd9 ebx: 0x90063514 ecx: 0xa0c84ee4 edx:0x00000000
edi: 0xa0c84f14 esi: 0x00000001 ebp: 0xb0424e28 esp:0xb0424dec
ss: 0x0000001f eip: 0x90047927 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000286
Loaded modules:
0: Microsoft Messenger (7.0.2.090123 Reg=English Loc=0x0409): /Applications/Microsoft Messenger.app/Contents/MacOS/Microsoft Messenger
1: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
2: JavaScriptCore: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
3: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
4: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
5: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
6: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
7: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
8: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
9: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
10: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
11: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
12: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
13: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
14: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
15: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
16: libauto.dylib: /usr/lib/libauto.dylib
17: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
18: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
19: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
20: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
21: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
22: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
23: libz.1.dylib: /usr/lib/libz.1.dylib
24: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
25: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
26: libbsm.dylib: /usr/lib/libbsm.dylib
27: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
28: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
29: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
30: AE: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
31: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
32: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
33: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
34: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
35: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
36: FindByContent: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
37: LaunchServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
38: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
39: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
40: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
41: libcups.2.dylib: /usr/lib/libcups.2.dylib
42: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
43: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
44: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
45: libRaw.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
46: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
47: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
48: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
49: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
50: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
51: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
52: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
53: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
54: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
55: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
56: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
57: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
58: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
59: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
60: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
61: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
62: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
63: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
64: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
65: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
66: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
67: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
68: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
69: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
70: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
71: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
72: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
73: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
74: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
75: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
76: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
77: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
78: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
79: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
80: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
81: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
82: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
83: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
84: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
85: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
86: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
87: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
88: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
89: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
90: AddressBook: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
91: DSObjCWrappers: /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
92: LDAP: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
93: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
94: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
95: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
96: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
97: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
98: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
99: QuickTimeComponents (1327.73 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
100: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
101: QuickTimeImporters (1327.73 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
Operating System Information
Operating System: Mac OS X 10.4.11 (Build 8S2167)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSize err = 0, result = 1024 MB
gestaltSystemVersion err = 0, result = 0x1049
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 9EEBF339-4741-4BFE-AE51-BA0FCBABC7C4
Time from launch: 0 hours, 1 minutes, 9 seconds
Total errors on this client: 5 -
Itunes will not start after installing 10.5 Windows DEP error XP
Have not found a definitive fix for this anywhere.. so will try posting again.
Having upgraded to itunes 10.5... now Itunes will not start. Just get Data Execution Prevention error, and closes. Using Windows XP. Have tried repairing itunes, removing it reinstalling, removing and reinstalling Quicktime.. (Quicktime works fine). Disabling DEP for itunes.. re-enabling doesn't make any difference either way. Tried different profile.
Please help!!Same problem here!
-
Safari and Mail will not open after software update
After doing the monthly software update yesterday, my Mail and Safari programs will not open. I click on the icon in the dock or in the Applications folder and I get nothing. The icon in the dock jumps, but nothing opens. I've read several other discussions and tried dragging several files out of the library, such as plist files and history, etc., but they still won't open. The software update only updated iTunes and iPhoto and included the most recent security update. I have not tried to reload Safari. If I do that (and it works), what do I need to do for Mail? Will I lose all my emails? Can someone tell me what I can do to get both programs back working properly? Thanks!
Another approach is to reapply the 10.3.9 combined update. "Repair permissions" via Disk Utility in your Utilities folder.
As far as your e-mail's are concerned, the database files are maintained in your User account>Library>Mail folder. It's very important you backup this folder periodically to external media regardless of circumstances to preclude losing your e-mails in the event of file corruption.
Best maintenance strategy is a full backup of your HD on a bootable external (firewire) hard drive. Makes life a lot easier in the event you need to revert your HD to its state prior to an System Update gone bad. -
MacBook Pro will not boot after software update
MacBook Pro will not boot after doing an Apple Software Update (of course they will not help you). MONEY, MONEY, MONEY is the name of the game. They can cause your computer to crash and still charge you!
Does anyone have an answer to why my computer is showing a little gear spinning for hours? I have tried several things with NO luck.
Thanks-Run through the list of fixes here
Step by Step to fix your Mac -
Firefox will not start after an update.
I have to manually uninstall Firefox and manually install the update every time.
I asked a similar question before. The response was to start in safe mode. BUT the program will not start. It acts as if there is a software switch set to "don't run this program under any circumstance." The switch is either in the registry or among the program files, because these both get cleared on a manual uninstall. The update procedure is not clearing the registry or the program files.
Does the update process uninstall the previous version and then install the update version?
Part 2 --
I often cannot find the update manually on the Firefox site.
I am on the Beta release channel. The current release is 33.0 beta 4. However, the most recent on the site is beta 3. Where is 33.0 beta 4?
OS is Windows XP latest release.Thanks kenton. But now pop-up says beta 5.
The ''real issue'' is what is going on. On one machine the update process works, but on my other machine it does not.
The machines are identical IBM T60s with Windows XP.
This is a real mystery, as well as being annoying.
A clue or suggestion any one? -
Itunes will not launch after latest update 2/2014
Just installed latest update for iTunes on 2/21/2014 on my MBP running snow leopard and after restarting MBP iTunes will not launch.
Thank you
MacBook Pro
Late 2008 unibody running Snow Leopard 10.6.8Yes, first, I would run Disc Utility; Verify Disc, Verify Disc Permissions, & Repair Disc Permissions.
Then I would go here > http://www.apple.com/itunes/download/ for the .dmg file download.
Then I would reinstall iTunes. So, unless you do not have enough free space on your hard drive, that should work.
Otherwise, it may be time for some spring cleaning...
Regards,
mm~ -
Firefox will not start after interrupted update to 5.0
Lenovo x200 | Windows 7 32bit | Firefox 5.0
I was updating Firefox from version 3.6 (I think) to 5.0. Simultaneously I had done a update on Windows that seemed to have stopped. The update of Firefox had also come to a stop. As I remember it the installation was complete, and I was attempting to start the program, when Firefox was checking compatibility with installed plug-ins and so forth.
The Windows updates installed fine afterwards but after several reinstalls of Firefox, I still can't seem to get it to start.
There is no error message or notification at all when trying to start Firefox.
One processes is created, staying steady at 50% CPU and 26 404 K memory.
If i try to open another instance of Firefox I get a process that takes 0% CPU and about 1 844 K memory.
Summary:
Firefox fails to start after interrupted update to 5.0 from 3.6.
There is no error message.
Firefox never starts (and the process never shuts down), just shows in the Task Manager under Processes steady at 50% CPU and about 26 000 K memory (I've seen it do this for at least 20 minutes, before terminating it).Thanks kenton. But now pop-up says beta 5.
The ''real issue'' is what is going on. On one machine the update process works, but on my other machine it does not.
The machines are identical IBM T60s with Windows XP.
This is a real mystery, as well as being annoying.
A clue or suggestion any one? -
Macbook pro (snow leopard) will not boot after software update
I helped my mom buy a Macbook Pro for herself for Christmas. Today, I connected it to her old eMac and used the migration assistant to transfer files over. It was unable to estimate migration time on the only user (after 45 minutes) so I didn't migrate the user. Then I tried to pair her macbook to her new bluetooth keyboard, but no magic happened, so I tried to use the bluetooth setup assistant, which crashed. So I ran a software update, hoping that this would fix whatever the bluetooth problem is. Despite having updated on the 23rd, there were 4 updates. None seemed applicable but I installed them anyway. Now the computer won't boot at all.
Software update said that I had to restart for the updates to take effect, so I restarted. The harddrive went whirrrrrr and the grey screen with the apple logo and the spinning circle displayed. Then the harddrive stopped going whirrrr and 10 minutes later, I started looking on the support site for what to do. I found this:
http://discussions.apple.com/thread.jspa?messageID=10564149�
Per the instructions in the last post, I fscked the drive (although -f, in accordance with the fsck help). This found no problems. The next suggestion was to boot from the OSX install disk. Only one problem-- there was a disk in the disk drive when the problem occurred and the disk eject button apparently only works while in the gui. I can't install from disk if I can't get the existing disk out of the drive.
So, any other ideas on what I can do to get this machine to boot?
Message was edited by: jenlarkinHi Jen:
Since it's new, you're entitled to 90 days of phone support (3 years if you buy AppleCare). It sounds to me like you may have some hardware issue(s) going on - you should not have the sorts of issues you're having with a new Mac. Apple will probably be much better and faster about getting you fixed than this board may be able to if that is the case. -
ITunes will not start after installing newest version
After installing the newest version of iTunes, I click on the iTunes icon and the license agreement flashes on the screen and disappears before I can click on the agreement. I am running Windows 2000 professional edition. Quick time will also not start. I have uninstalled and reinstalled several times, with and without firewall software running. Nothing seems to help.
hi Rachel!
No error messages, nothing. The hourglass is next to the mouse for about 3 seconds.
okay, if it's not NIS 2005 related, let's first check up on this:
http://docs.info.apple.com/article.html?artnum=302386
... but by the sound of it, you might need to check on this:
http://docs.info.apple.com/article.html?artnum=302538
if it turns out to be a weird start-up item to blame, would you mind letting us know what it's called? (there's a hint that there's a new kind of malware out there causing "the flash" and possibly some other start-up problems.)
keep us posted.
love, b -
ITunes will not launc after latest update (Mac version)
Hi
I was prompted by the software updater to update iTunes the other day, and so I did. When I first launched iTunes after the update, there was the usual window where i had to agree on Apple's this-and-that that always follows an update, but then nothing happened. After a while, Finder said iTunes was not responding. Now everytime I attempt to launch iTunes, the little triangle will appear beneath the iTunes icon in the dock as if the program was running, but nothing happens. It immediately stops responding, and I cannot even force close it. It's a bit like Windows...
Anyone else with this problem, and maybe with a solution?I do not get any error code when launching iTunes or double-clicking a audio file. iTunes attempts to launch (bouncing icon in dock), then stops responding.
I have now tried repairing disk permissions and deleting iTunes-related files from the personal/library/preferences folder, all to no avail. -
ITunes will not open after (12) update!!!!!!!
Just updated iTunes to (12) and now it will not open. Two messages. The procedure entry point ADAdPolicyEngine_DidEnterStation could not be located in the dynamic link library iAdCore.dll. and then iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)
I've tried to uninstall and reinstall DID NOT WORK. Tried to remove the file iAdCore.dll. from iTunes in the program files and again DID NOT WORK! I have lost my entire library and now cannot even open iTunes just because I did the update. Please help.
Win XP SP3 32biti had almost same issue on Windows RT 8.1
i tried to uninstall and reintsall as apple says THOUSAND TIMES but, did not work at all !
i sorted out myself issues they are ,
C:\Program Files\Common Files\Apple folder &
C:\ProgramData\Apple &
C:\ProgramData\Apple Computer cannot be deleted
thats why i recieved "Error 7 (Windows Error XXX)" even though apple says its because netframework or Corrupt download or incomplete installation of iTunes software
so i moved undeletable folders with all subfolders to desktop and run installation of itunes12.0.1.26
all solved my problems of installing itunes, now i have to find a way to delete the files on the desktop . -
Epson Stylus CX7300 will not print after software update
After doing the latest update for my Epson Stylus CX7300 printer it will not print. When i open the printer utility it comes up with a communication error. I can still scan documents but i can't print or even print a test page, check ink levels etc.
Hi Kerry Bonney,
Welcome to the Apple Support Communities!
If you are having issues printing after running a software update I would recommend using the troubleshooting steps in the following article. It sounds like you have already completed some of these steps, but I would recommend reading over and working through the steps provided in this article.
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
Have a great day,
Joe
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