Itunes will not update correctly

I opened iTunes today and a message for an available upgrade popped up. I clicked install and an error message popped up. I tried again and the same thing happened. The message said to go to ''Tools'' in the program but now iTunes will not open. Help, please?

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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Similar Messages

  • HT1923 My itunes will not update, and i got a message saying that MSVCR80.II is missing from my computer.  Try reinstalling.  When i try, i get Sevic apple mobile device failed, verify your priveledges with ignore, retry and abort. Still wont download.

    My itunes will not update.  I get a message that is saying that MSVCR80.II Is missing from your computer,   Try reinstalling to fix this problem.  So when i tried to reinstall, it says itunes was not installed correctly.  Please reinstall error 7 (windows err 126)  Then when i tried to reinstall i get this....Service applemovile device failed to start.  Verify that you have sufficient priveledges to start service...the I see  abort, retry and ignore....when I hit retry, it sill fails and i get the same message again.  How do I fix it?  Will I lose all my music if I delete it all and reinstall itunes?  I haven't tried that yet.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Itunes will not update to a newer version.

    Itunes will not update to a newer version. The error received sates an older version could not be removed.

    The error is specifically an older version of Itunes could not be removed.
    Many thanks, alex. We'll first try the iTunes variation of my standard instructions, then.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • Itunes will not update.  I get an message saying that it cannot verify signature and it will not install, itunes will not update.  I get an message saying that it cannot verify signature and it will not install

    iTunes will not update.  I get an error message saying that it cannot verify signature and it will be unable to install.

    Yeah me too try going through the apple website in (firefox) and download iTunes there. Currently that's what I'm doing.

  • TS1363 my itunes will not update a error message apears during dload C:\Users\Edwin\AppData\Local\Apple\Apple Software Update\ my phone has the new update and now wont sync with my pc due to this

    my itunes will not update keeps comming up with a error when dloading the latest version now my iphone4s wont sync as it has the latest software

    Is the message refering to a specific .msi file? If so, which particular .msi is it referring to? (iTunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

  • HT1349 itune will not install correctly on my PC  Error message reads "service 'apple mobile device' failed to start

    itune will not install correctly on my PC  Error message reads "service 'apple mobile device' failed to start

    Hello cynthialane,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/ts1567
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Best of luck,
    Mario

  • ITunes will not install correctly on my PC with Windows 8.  Any hints?

    iTunes will not install correctly on my PC with Windows 8.  Any hints?
    The error message reads:
    iTunes.exe - Entry Point Not Found
    The procedure entry point ADiAdlD_AcquireMatchSlotIfNecessary could not be located in ghe dynamic link library C:\Program Filess(x86)\iTunes\iTunes.dll.

    See this User Tip by turingtest2
    Troubleshooting issues with iTunes for Windows updates

  • TS1363 itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

    itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

    Hi enp518,
    Welcome to Apple Support Communities.
    We have some information in this article that may be helpful:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
    Windows 7: How do I log on as an administrator?
    Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
    Best,
    Jeremy

  • Possible that itunes will not update iphone OS while overseas?

    hi, im in australia, and i was thinking about getting the iphone 3gs through the local australian network carrier here, however, a friend of mine said that whenever he returns to his home country with the contract phone that he obtained under a plan with yes optus (australian network carrier) he told me that it is not possible to update the phone or download any apps through the local itunes store in his home country. to confirm this rumour, i head down to a 3 (another australian network carrier) retail store to enquire about the plan while at the same time asking about the rumour, a sales person said that it might be possible that itunes will not update an australian phone with an non australian IP address...is this true? because purchasing an iphone and not being able to update it while i too return to my home country would render the phone quite pointless. could someone please get back to me and confirm if this is true and if there is any possible solutions without hacking the phone? ohh and by the way, the network carriers do legally unlock the phones for their customer when anyone needs to go overseas

    If your phone is locked to the Australian network, then you can only roam in Malaysia. If it's unlocked, you can get a SIM card from a Malaysian provider.
    iTunes, however, is country specific. You cannot access Australian iTunes from another country. For example, I'm in the US, and I can't access iTunes from other countries.
    If your phone is unlocked, and you have a local SIM card, you should be able to access your local version of iTunes. No problem.

  • I've changed iPad carriers but iTunes will not update the carrier settings,

    I've changed iPad carriers but iTunes will not update the carrier settings, stating that the requested resource could not be found. Does anyone know how I can download the ipcc file and force an update.

    Your iPad may already have the latest carrier settings, especially if you have updated to iOS 4.3.3.

  • Itunes will not sync with ipod?  Itunes will not update to latest version.

    I am unable to sync Itunes with my Ipod and Itunes will not update to the latest version.  I receive a message that states the installation package (msi) is on a network resource that I cannot access.  Help.

    Hello there, Lefty0706.
    The following Knowledge Base article offers up some great troubleshooting steps for you. I would recommend starting with the "General Installation Troubleshooting":
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    General installation troubleshooting
    1. Empty your Temp directory and restart
    2. Completely remove iTunes and related components
    3. Install the latest version of iTunes
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Mac Book Software Update not working, iTune will not update because of that, iPhone 4 won't connect to iTunes because iTunes is not updated. Mac v.10.5.8, iTunes v.10.5.2, iPhone4 iOS 6

    Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
    As a result I can't update iTunes, version 10.5.2  (This software requiers Mac OS X version 10.6.8 or later)
    Now when I connect my iPhone 4, version iOS 6 iTunes can't connect to iPhone (The iPhone "XXXXX's iPhone" cannot be used because it requiers iTunes version 10.6.3 or later.)
    so in a nutshell can't use iphone 4, because iTune is not updated and will not  update because Mac Book is not up to date and will not update either.
    Please help.
    Thank you
    bt465

    Welcome to Apple Support Communities
    Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open  > Software Update

  • ITunes will not update my iPod

    I plugged my iPod into my computer and iTunes will not respond to it. It will not add any of my new songs and it will not update my iPod. I have iTunes version 7.2 and when I plug my iPod in, it does not show up under "devices". Even when i put a CD in, it does not do anything. I do not know what to do. I have tried doing the four R's or whatever its called. But it does not work. Can anyone help?
      Windows 2000  
    IBM ThinkPad  

    I have the iPod nano 2nd generation 2GB and one day I plugged the USB cable into my iPod and all it did was charge my iPod it wont let me put music on and my iPod doesnt appear on the iTunes page. My brother has one of the older iPod nanos 4GB and his works fine when he connects it to the computer. Anyone know what to do?

  • HT1926 my itunes will not update due to an error message saying cannot find itunes.msi

    I need help to resolve the fact that my computer will not update. It gives me a message about 95% way through the update that it cannot find itunes.msi and I also went to just uninstall the program completely off my computer and it gives me the same message. Help please!

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • HT1229 itunes will not update ipod cache for iPhoto 11

    My itunes does not update my iphone 4s to the latest pictures loaded onto iphoto 11, no updates available. Any clues as to what is wrong, could Pixelmator be the problem?

    Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
    Look there for the iPod Photo Cache.
    Trash it. Start iPhoto and try sync again.
    Regards
    TD 

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