ITunes will not work with my computer. iMac G3 processor, OS 10.4.11
Original message posted about a week ago - I have an iMac, OS is 10.4.11. I just updated my Quicktime software to 7.5, I also updated my iTunes to 8.2.1 (I think, it is definitely higher than 8.0). When I would open up iTunes. I would get this message. (We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later). This was happening before I did the current downloads. I had no trouble about 3-4 weeks ago. I was able to get into the iTunes store and download song. I am pretty annoyed to say the least. Apple makes it so difficult to get information, unless you do endless searches. Trying to contact customer service is a whole other nightmare. They offer this software for free, yet they want you to pay for everything. As you can imagine, I am not happy and venting is helping. So I am hoping there are some other people out there with similar problems who can help. Nothing has been changed or altered on my computer. I have no problem connecting to the internet. No passwords or ID's have been changed. As mentioned I updated my software to the highest, most current software available that my operating system can handle. So if anyone out there knows what is going on, or can help. Please advise. Thanks, from a very frustrated apple user! You can email me direct too <[email protected]>
Updated message 12/9/10 - I updated my iTunes version to 9.2.1. Now my iTunes will not open. When I do try to open it, It says that this program will only work with G4, and G5 processors. I don't know what to do. I can't afford a new computer right now. Any suggestions???? PLEASE HELP!!I am so frustrated!!! Thanks for your help.
OK - to answer my own question, Apple recommend 8.2.1, but you can install 9.1.1 and it will run on a G3. Very slowly. Looks like this is the only option. Get it here: http://support.apple.com/kb/DL1036. You need OSX 10.4.11 or later though....
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Hello there, Enantiomer.
The following Knowledge Base article provides some recommendations for troubleshooting:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
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Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
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Library Update Fails, Itunes will not work with new 9.0 update
I just recently updated the Itunes software.
Since doing it, when I plug my Ipod 180 gig into my computer, or just try to open Itunes, the Library starts to update
I can do nothing else and then when it finishes, it fails.
Itunes closes and I am back to square one.
WHY?!?!?!
It was fine before I updated. Everything was running smooth.
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Warning to iPhone users. Do not start the update of the iPhone software using iTunes.
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Dude you have a jailbroken phone as stated in your first post, no need to do a second post.
As per the forum term of service you can't get help here. Use google.
that's the downfall of jailbreaking your phone. -
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hello.
i have a ipod touch 4 and i have being putting in the correct password for it but it keeps saying it's wrong. now it is telling me to connect to itunes but itunes does not work on my computer.
i need this problem fixed ASAP because i use my ipod for my uni studys..
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Placing your device into recovery mode
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
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