ITunes won't backup iPad when syncing

I've had the iPad since May. Soon after, when syncing, the back-up phase seemed to stop progressing. iTunes hadn't frozen - it looks like its doing something... but the green bar stops moving.
When I click the little (X) on the itunes display, it then skips the backup phase and continues to sync. This is how I've been doing it for a while.
With iOS 3.2.1 and a backup is mandatory, once again it sits... no ipad upgrade for me.
Has anyone else experienced this? Is it easy to correct?

Yesterday I put the iPad in to backup immediately. 5hrs later i got an error message after the bar had got 50% along... "itunes was unable to load dataclass information from Sync Services. Reconnect or try again later.
This article clued me in: http://support.apple.com/kb/TS2690
I have Endpoint Protection for a clients network I VPN into. I uninstalled the checkpoint programs and voila!, backup took about 15min and then another 10min to upgrade to 3.2.1
I wouldn't say this issue is wrapped up... next time I connect to this VPN the Endpoint Protection will re-install itself, which I will have to uninstall to backup and sync the ipad... and round n round it goes.
jd

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